Garner Hotel Hamburg Nord by IHG

Hotels
•
Garner
7.4 (3528 reviews)
Steilshooper Allee 53 , Hamburg , de

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Central location
Cons:
Small rooms
Limited storage
Noise issues
Parking availability

Categories

Cleanliness
6.68
Many reviews noted the cleanliness of the rooms, but a few mentioned issues with small size affecting comfort.
Service
8.15
Multiple reviews highlighted friendly staff and good service quality.
Location
7.69
Guests appreciated the central location and proximity to the airport.
Room Quality
6.14
Several comments indicated rooms were small and lacking storage options.
Amenities
7.67
Positive remarks on amenities like parking availability and breakfast quality.
Value for Money
7.13
Some guests felt that the price was fair, while others suggested it could be slightly lower.
Food and Beverage
8.68
Consistently positive comments regarding the quality and variety of breakfast.
Overall Experience
7.05
Overall a decent stay with many positive aspects but some limitations in room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:33

Property Description

Convenient Location
Located in the vibrant Wandsbek district, Novum Hotel City Nord is centrally positioned, with key landmarks like Hamburg Central Station, Inner Alster Lake, and Hamburg Dammtor Station just a short distance away.

Modern Amenities
Enjoy modern comforts in our well-equipped rooms, featuring flat-screen TVs, free WiFi, and stylish bathrooms with complimentary toiletries. Whether for business or leisure, we ensure a comfortable stay with quality bed linen and towels provided in every room.

Exceptional Services
Our hotel offers a business center, 24/7 reception with multilingual staff, and convenient vending machines for your needs. Experience top-notch service and hospitality, with assistance available in both German and English throughout your stay.

Book your stay at Novum Hotel City Nord now for a seamless blend of convenience, comfort, and excellent service.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 5 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 3528 reviews
Cleanliness: 6.68
Service: 8.15
Location: 7.69
Room Quality: 6.14
Amenities: 7.67
Value for Money: 7.13
Food and Beverage: 8.68
Overall Experience: 7.05
M
Memraj • family_with_children • gb
10
We all family of 8 had a lovely stay. Thank you
Pros:

Very helpful

Cons:

Everything is good

2026-07-04 • via Nuitee
A
Amor • solo_traveller • fi
10
Pros:

The location was incredibly convenient and highly accessible to the Stadtpark Open Air concert venue, which made our night out stress-free. Aside from the great concert access, the hotel is in a fantastic neighborhood setup. We had super easy access to local restaurants and grocery stores right nearby, making it simple to grab snacks and meals. The rooms were clean, comfortable, and perfect for a mother-daughter getaway. Highly recommend this spot for anyone attending an event in Hamburg!

2026-07-03 • via Nuitee
I
Irina • solo_traveller • de
10
2026-07-02 • via Nuitee
P
Paulsson • family_with_children • se
7
Pros:

Personalen var hjälpsam och trevlig, helt ok frukost. Parkering precis vid hotellet, fanns även möjlighet att ladda bilen.

Cons:

Det var ohyggligt varmt på vårt rum. De hade ställt in en fläkt för att avhjälpa men det var tyvärr inte tillräckligt.

2026-07-02 • via Nuitee
S
Schneider • solo_traveller • de
9
2026-07-02 • via Nuitee
J
Jennifer Klundt • solo_traveller • de
7
Ein schönes Hotel mit kleinen Zimmern was ich aberbei heißen Außentemperaturen nicht empfehlen würde
Pros:

Das Personal ist sehr freundlich und zuvorkommend. Auch vor der Anreise sind sie gut erreichbar und helfen bei jeder Frage.
Außerdem finde ich es schön modern eingerichtete und ausgestattet.

Cons:

Das größte Problem war, dass wir bei 38°C Außentemperatur angereist sind und feststellen mussten, dass die Zimmer keine Klimaanlage besitzen, nur Tischventilatoren.
Die Lobby sowie das Zimmer waren aber nicht stickig also vermutlich wenigstens gut gedämmt. Zu warm war es trotzdem.
Außerdem gab es Kleinigkeiten wie, dass das Bad etwas nach Abfluss gerochen hat und, was ich in fast jeden Hotel feststellen durfte, waren kleine Mängel durch Wasser im Bad zu finden. In diesem Fall war die Tür zum Bad an der unteren Kante aufgeqollen. Schimmel habe ich nicht entdeckt.

2026-07-01 • via Nuitee
C
Cackett • solo_traveller • gb
8
2026-07-01 • via Nuitee
V
Vivi Le • solo_traveller • de
3
Ich würde nicht nochmal dieses Hotel buchen.
Pros:

Gut fand ich die viele Parkplätze am Hotel. Aber leider nicht sofort von der Straße sichtbar und die Einfahrt bzw ausfahrt war sehr schmal.

Cons:

Das Zimmer war super klein. Keine Klimaanlage oder Lüftung. Ich hatte Kellerasseln im Zimmer. Es war nicht schön.

2026-07-01 • via Nuitee
N
Novali • solo_traveller • de
10
2026-07-01 • via Nuitee
S
Szymon • solo_traveller • pl
4
Cons:

Silverfish bugs in my room.
Smell in the room.

2026-06-30 • via Nuitee
A
Alexandru • couple • ro
5
2026-06-30 • via Nuitee
T
Thomas • family_with_children • de
7
2026-06-29 • via Nuitee
R
Ryhor • solo_traveller • by
8
2026-06-29 • via Nuitee
G
Gheorghe • solo_traveller • de
9
2026-06-29 • via Nuitee
Y
Yasin • solo_traveller • tr
8
2026-06-29 • via Nuitee
N
Nyarko • solo_traveller • de
10
2026-06-29 • via Nuitee
K
Klasen • solo_traveller • de
4
Pros:

Die Lager ist Zentral.

Cons:

Es war viel zu heiß in dem Zimmer, der Ventilator hat auch nicht wirklich zur Abkühlung beigetragen. Das Badezimmer ist so winzig das man sich überall nur stößt und aneckt.

2026-06-29 • via Nuitee
A
Anne • extended_group • de
8
2026-06-29 • via Nuitee
K
Kira • solo_traveller • de
6
2026-06-28 • via Nuitee
J
Jonker • family_with_children • nl
8
Zeer aangenaam
Pros:

Het ontbijt was goed geregeld alles was netjes

Cons:

Niks

2026-06-28 • via Nuitee