Garner Hotel Hamburg Nord by IHG

Hotels
•
Garner
7.4 (3214 reviews)
Steilshooper Allee 53 , Hamburg , de

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Central location
Cons:
Small rooms
Limited storage
Noise issues
Parking availability

Categories

Cleanliness
6.68
Many reviews noted the cleanliness of the rooms, but a few mentioned issues with small size affecting comfort.
Service
8.15
Multiple reviews highlighted friendly staff and good service quality.
Location
7.69
Guests appreciated the central location and proximity to the airport.
Room Quality
6.14
Several comments indicated rooms were small and lacking storage options.
Amenities
7.67
Positive remarks on amenities like parking availability and breakfast quality.
Value for Money
7.13
Some guests felt that the price was fair, while others suggested it could be slightly lower.
Food and Beverage
8.68
Consistently positive comments regarding the quality and variety of breakfast.
Overall Experience
7.05
Overall a decent stay with many positive aspects but some limitations in room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:33

Property Description

Convenient Location
Located in the vibrant Wandsbek district, Novum Hotel City Nord is centrally positioned, with key landmarks like Hamburg Central Station, Inner Alster Lake, and Hamburg Dammtor Station just a short distance away.

Modern Amenities
Enjoy modern comforts in our well-equipped rooms, featuring flat-screen TVs, free WiFi, and stylish bathrooms with complimentary toiletries. Whether for business or leisure, we ensure a comfortable stay with quality bed linen and towels provided in every room.

Exceptional Services
Our hotel offers a business center, 24/7 reception with multilingual staff, and convenient vending machines for your needs. Experience top-notch service and hospitality, with assistance available in both German and English throughout your stay.

Book your stay at Novum Hotel City Nord now for a seamless blend of convenience, comfort, and excellent service.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 5 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 3214 reviews
Cleanliness: 6.68
Service: 8.15
Location: 7.69
Room Quality: 6.14
Amenities: 7.67
Value for Money: 7.13
Food and Beverage: 8.68
Overall Experience: 7.05
R
Ricarda • solo_traveller • de
8
Pros:

Das Bett war super bequem, der Parkplatz direkt am Hotel und das Frühstück war auch absolut ausreichend.

2026-02-14 • via Nuitee
J
Jatta • couple • de
8
Pros:

Leckeres, vielfältiges Frühstück. Freundliches Personal.

Cons:

Das Zimmer war etwas eng.

2026-02-14 • via Nuitee
M
Melanie • family_with_children • de
8
2026-02-14 • via Nuitee
A
Albrecht • family_with_children • de
8
Pros:

Kurze Fahrt zum Flughafen

Cons:

Alles gut

2026-02-14 • via Nuitee
Z
Zahariev • family_with_children • bg
9
Много добро преживяване.
Pros:

Местоположението на хотела е до няколко автобусни спирки и хранителен магазин, притеснявах се от бензиностанцията в непосредствана близост но притесненията ми се оказаха неоснователни.

2026-02-13 • via Nuitee
M
Melanie • family_with_children • de
8
Pros:

Gutes Frühstück

Cons:

Bad sehr klein, Zimmer ebenfalls.

2026-02-13 • via Nuitee
H
Hans Christian • family_with_children • dk
10
Pros:

God pris og værelserne var dejlig rene.

2026-02-13 • via Nuitee
M
Mark • family_with_children • de
8
2026-02-12 • via Nuitee
M
Marianne • family_with_children • dk
7
Billigt hotel tæt på lufthavn
Pros:

Spiste ikke morgenmad på hotellet. Det ligger fint, hvis man skal rejse fra Hamborg lufthavn og lige vil have en overnatning inden afrejse

Cons:

alt ok til en enkelt overnatning

2026-02-12 • via Nuitee
W
Wilhelm • couple • de
5
2026-02-11 • via Nuitee
E
Elena • couple • it
8
2026-02-11 • via Nuitee
M
Mirco • family_with_children • de
8
2026-02-10 • via Nuitee
W
Wolfgang • family_with_children • de
8
Gut für 1 Nacht. Für Frühflieger kein Frühstück
Pros:

Nähe zum Flughafen. Gut zu finden. Zimmer für eine Nacht okay.

Cons:

Für frühe Flüge ist die Frühstückszeit zu spät. Konnten trotz Bezahlung nicht mehr frühstücken.

2026-02-10 • via Nuitee
A
Anja • family_with_children • de
10
2026-02-08 • via Nuitee
A
Andre • solo_traveller • de
6
2026-02-08 • via Nuitee
G
Gunnar • solo_traveller • de
9
Good value for a good place
Pros:

Very new budget hotel.
New and clean facility.
Friendly staff.
Good breakfast.
Comfortable bed.

Cons:

Single bed room had no table.
There is some work space at the entrance and basement.

2026-02-08 • via Nuitee
O
Olaf • family_with_children • de
9
2026-02-08 • via Nuitee
M
mikolaj michal • solo_traveller • de
5
2026-02-08 • via Nuitee
O
Oleg • solo_traveller • de
7
2026-01-31 • via Nuitee
S
Sascha • family_with_children • de
7
Preis-Leistungsverhältnis passt, würde es nochmal buchen.
Pros:

Das Preis-Leistungsverhältnis war gut.
Zimmer in Ordnung, Frühstücksbuffet in der Preisklasse super, freundlicher Service beim Frühstück.
Parkgebühr von 5 Euro/Nacht ist einwandfrei.
ÖPNV in unmittelbarer Nähe.

Cons:

Parkplätze schlecht ausgeschildert.
Im Zimmer lag ein Teebeutel auf dem Boden (offensichtlich, direkt neben dem Bett), auch nach dem Zimmerservice am nächsten Tag...
Staub blieb ebenfalls auf dem Bettrand liegen.
Rezeption sehr abweisend.
Wurde beim Check-out gefragt ob alles ok gewesen wäre. Als ich die Reinigung des Zimmers ansprach wurde das mit: Eine gute Heimreise... abgewickelt.
Kein SmartTV, nur wenige TV Sender.

2026-01-31 • via Nuitee