Garner Hotel Hamburg Nord by IHG

Hotels
•
Garner
7.4 (3214 reviews)
Steilshooper Allee 53 , Hamburg , de

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Central location
Cons:
Small rooms
Limited storage
Noise issues
Parking availability

Categories

Cleanliness
6.68
Many reviews noted the cleanliness of the rooms, but a few mentioned issues with small size affecting comfort.
Service
8.15
Multiple reviews highlighted friendly staff and good service quality.
Location
7.69
Guests appreciated the central location and proximity to the airport.
Room Quality
6.14
Several comments indicated rooms were small and lacking storage options.
Amenities
7.67
Positive remarks on amenities like parking availability and breakfast quality.
Value for Money
7.13
Some guests felt that the price was fair, while others suggested it could be slightly lower.
Food and Beverage
8.68
Consistently positive comments regarding the quality and variety of breakfast.
Overall Experience
7.05
Overall a decent stay with many positive aspects but some limitations in room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:33

Property Description

Convenient Location
Located in the vibrant Wandsbek district, Novum Hotel City Nord is centrally positioned, with key landmarks like Hamburg Central Station, Inner Alster Lake, and Hamburg Dammtor Station just a short distance away.

Modern Amenities
Enjoy modern comforts in our well-equipped rooms, featuring flat-screen TVs, free WiFi, and stylish bathrooms with complimentary toiletries. Whether for business or leisure, we ensure a comfortable stay with quality bed linen and towels provided in every room.

Exceptional Services
Our hotel offers a business center, 24/7 reception with multilingual staff, and convenient vending machines for your needs. Experience top-notch service and hospitality, with assistance available in both German and English throughout your stay.

Book your stay at Novum Hotel City Nord now for a seamless blend of convenience, comfort, and excellent service.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 5 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 3214 reviews
Cleanliness: 6.68
Service: 8.15
Location: 7.69
Room Quality: 6.14
Amenities: 7.67
Value for Money: 7.13
Food and Beverage: 8.68
Overall Experience: 7.05
S
Sven • solo_traveller • de
9
2026-03-14 • via Nuitee
M
Michael • family_with_children • de
8
2026-03-14 • via Nuitee
M
Marco • solo_traveller • de
9
2026-03-13 • via Nuitee
W
Wolfgang • solo_traveller • de
8
2026-03-11 • via Nuitee
K
Kristin • family_with_children • de
8
Pros:

Sehr freundliche Mitarbeiter, saubere Zimmer und ein tolles Frühstück.

Cons:

Das Badezimmer war sehr klein und die Zimmer hellhörig.

2026-03-10 • via Nuitee
S
Sven • solo_traveller • de
10
Pros:

tolles Personal - sehr gutes und sauberes Hotel

Cons:

nichts

2026-03-10 • via Nuitee
R
Ralf • solo_traveller • de
5
Pros:

Die Lage und der durchgehende Checkin

Cons:

Laut, da Parkplätze unter dem Fenster

2026-03-09 • via Nuitee
O
Oleksandr • family_with_children • de
10
2026-03-09 • via Nuitee
A
Ana Iris • couple • de
9
2026-03-08 • via Nuitee
G
Günter • solo_traveller • de
10
Komme gern wieder - beim nächsten Besuch in Hamburg!
Pros:

Das Personal war fabelhaft in seiner Hilfsbereitschaft!!!

2026-03-08 • via Nuitee
R
Ralf • family_with_children • de
9
Pros:

Very friendly and helpful members of staff.

Cons:

Everything was fine

2026-03-08 • via Nuitee
L
Larissa • couple • de
10
2026-03-08 • via Nuitee
M
Markus • couple • de
9
Pros:

Frühstück war top. Alle Mitarbeiter waren sehr freundlich. Und alles war sauber. Vielen Dank

2026-03-07 • via Nuitee
A
Anne • family_with_children • dk
8
Pros:

Det er perfekt til en overnatning når man skal flyve tidligt

2026-03-06 • via Nuitee
B
Brian • family_with_children • de
8
2026-03-06 • via Nuitee
T
Thilo • solo_traveller • de
8
schönes Hotel, ideal für einen Hamburg Trip
Pros:

Das Frühstück war gut. Das Personal super nett. Ich komme gerne wieder.

2026-03-06 • via Nuitee
S
Sevcan • family_with_children • de
8
2026-03-06 • via Nuitee
S
Sven • solo_traveller • de
10
großartiges Hotel - sehr nettes Personal
Pros:

tolles Hotel - unglaublich nettes Personal

Cons:

nichts

2026-03-05 • via Nuitee
R
Rene • solo_traveller • de
8
Cons:

Man zahlt 5€ pro Nacht für den Parkplatz. Wenn man späte kommt ab 21/22uhr rum sind alle Parkplätze bereits belegt! Nervt extrem!

2026-03-05 • via Nuitee
M
Michael • family_with_children • de
7
2026-03-04 • via Nuitee