Garner Hotel Hamburg Nord by IHG

Hotels
•
Garner
7.4 (3464 reviews)
Steilshooper Allee 53 , Hamburg , de

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Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Central location
Cons:
Small rooms
Limited storage
Noise issues
Parking availability

Categories

Cleanliness
6.68
Many reviews noted the cleanliness of the rooms, but a few mentioned issues with small size affecting comfort.
Service
8.15
Multiple reviews highlighted friendly staff and good service quality.
Location
7.69
Guests appreciated the central location and proximity to the airport.
Room Quality
6.14
Several comments indicated rooms were small and lacking storage options.
Amenities
7.67
Positive remarks on amenities like parking availability and breakfast quality.
Value for Money
7.13
Some guests felt that the price was fair, while others suggested it could be slightly lower.
Food and Beverage
8.68
Consistently positive comments regarding the quality and variety of breakfast.
Overall Experience
7.05
Overall a decent stay with many positive aspects but some limitations in room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:33

Property Description

Convenient Location
Located in the vibrant Wandsbek district, Novum Hotel City Nord is centrally positioned, with key landmarks like Hamburg Central Station, Inner Alster Lake, and Hamburg Dammtor Station just a short distance away.

Modern Amenities
Enjoy modern comforts in our well-equipped rooms, featuring flat-screen TVs, free WiFi, and stylish bathrooms with complimentary toiletries. Whether for business or leisure, we ensure a comfortable stay with quality bed linen and towels provided in every room.

Exceptional Services
Our hotel offers a business center, 24/7 reception with multilingual staff, and convenient vending machines for your needs. Experience top-notch service and hospitality, with assistance available in both German and English throughout your stay.

Book your stay at Novum Hotel City Nord now for a seamless blend of convenience, comfort, and excellent service.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 5 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 3464 reviews
Cleanliness: 6.68
Service: 8.15
Location: 7.69
Room Quality: 6.14
Amenities: 7.67
Value for Money: 7.13
Food and Beverage: 8.68
Overall Experience: 7.05
Z
Ziegler • solo_traveller • de
9
Pros:

Wie bei meinem 1. Besuch im Januar 2026 war ich sehr zufrieden

Cons:

Alles zu vollster Zufriedenheit

2026-06-05 • via Nuitee
M
Markus • family_with_children • de
7
Für 4 bis 5 Tage geeignet. Man muss aus dem Koffer leben können.
Pros:

Lage und Anbindung zum öffentlichen Nahverkehr.

Cons:

Das Frühstück war sehr spartanisch. Einfache Wurst aus dem Supermarkt. Quark und Cornflakes in simpler Version.

2026-06-04 • via Nuitee
H
Hans Michael • family_with_children • de
3
2026-06-03 • via Nuitee
D
Diefenbach.R • solo_traveller • de
8
2026-06-03 • via Nuitee
J
Julija • family_with_children • de
5
Es war oke.
Pros:

Das Frühstück war reichlich und schön gestaltet.

Cons:

Vor Ort fallen extra Kosten an. Der Rezeptionist diskutiert und hält lange auf. Dies könnte man 2026 einfacher lösen in dem man alle Kosten genau auflistet und direkt bei der Buchung verlangt.

2026-06-03 • via Nuitee
F
Frank • solo_traveller • de
8
2026-06-02 • via Nuitee
D
Dagmar • couple • de
5
Pros:

Die Zimmer sind winzig. Da bekommt man mit Gepaeck Platzangst. Fruehstueck war ok.

2026-06-01 • via Nuitee
M
Mehrdad • solo_traveller • ch
8
2026-06-01 • via Nuitee
K
Katja • solo_traveller • de
8
Pros:

Sauberes, modernes Zimmer, freundliches Personal, reichhaltiges Frühstück bis 11:30(!), Checkout bis 12:00(!), günstiger Parkplatz direkt am Hotel, Bushaltestelle direkt um die Ecke - hat uns alles gut gefallen.

Cons:

Das Zimmer war sehr klein, aber für einen Kurztrip absolut ausreichend.

2026-06-01 • via Nuitee
V
Valerie • solo_traveller • de
8
Pros:

Tolles Frühstück und sehr freundliches Personal

2026-06-01 • via Nuitee
V
Vahe • solo_traveller • ge
10
2026-05-31 • via Nuitee
A
Ali • couple • dk
10
2026-05-31 • via Nuitee
A
Antje • solo_traveller • no
8
nice and convenient
Pros:

I had to leave early, so I didn't have breakfast.

2026-05-31 • via Nuitee
T
Torben • family_with_children • de
8
Trotzdem kommen wir gerne wieder.
Pros:

Sehr schönes Hotel mit sehr freundlichem zuvorkommendem Personal.

Cons:

Die Anbindung an die öffentlichen Verkehrsmittel könnte besser sein.

2026-05-31 • via Nuitee
U
Uwe • solo_traveller • de
8
Pros:

Frühstück war sehr gut und der Personalservice war sehr gut.

Cons:

Keine

2026-05-31 • via Nuitee
B
Brian • solo_traveller • dk
9
2026-05-31 • via Nuitee
N
Nadine • family_with_children • de
10
Pros:

Alle waren sehr freundlich.
Alles sauber.
Frühstück war perfekt Kinder waren glücklich mit der Auswahl und auch da war das Personal super freundlich.
Betten waren sehr gemütlich.

2026-05-30 • via Nuitee
J
Jörg • couple • de
7
Hamburg ist eine Reise wert.
Pros:

Frühstück hätte mehr Auswahl haben können. Die Lage war etwas abseits.Die Betten waren bequem. Es fehlte ein Kleiderschrank. Alles war sauber. Das Personal war freundlich.

Cons:

Die Ausstattung des Zimmers war sehr dürftig.

2026-05-30 • via Nuitee
A
Axel • solo_traveller • de
8
2026-05-29 • via Nuitee
M
Mohammad • solo_traveller • nl
8
Friendly staff
Pros:

Friendly staff, clean room.

Cons:

No parking reservation available when booking. The parking spots were full on that day so I had to park on street.

2026-05-28 • via Nuitee