SureStay Plus Hotel by Best Western AC LUXE Angeles City

Hotels
SureStay Plus Hotel by Best Western
8.2 (597 reviews)
Surla Street, Pampanga , Angeles , ph

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Cons:
Noise from outside
Inconsistent amenities for guests

Categories

Cleanliness
8.15
Well maintained and clean, but some complaints about bathroom amenities.
Service
8.95
Staff are friendly, accommodating and responsive to requests.
Location
8.75
Walking distance to city center and shopping; convenient overall.
Room Quality
7.95
Rooms are spacious but some complaints about bed comfort and missing amenities.
Amenities
7.65
Lack of standard amenities for multiple guests; could use improvement.
Value for Money
7.65
Price seems high for the service level and room quality received.
Food and Beverage
8.15
Hotel restaurant is nice; no significant complaints noted.
Overall Experience
8.35
Overall a good stay with friendly service despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:01

Property Description

Luxurious Accommodation
SureStay Plus Hotel by Best Western AC LUXE Angeles City offers 4-star accommodation with an outdoor pool, free parking, and a restaurant. Each room is equipped with air conditioning, TV, and some even have a view of the pool.

Convenient Amenities
Guests can enjoy free WiFi, room service, and a 24-hour front desk for their convenience. The hotel also features an on-site snack bar, a bar, and a business area for those traveling for work.

Great Location
Located just 6 km from Clark International Airport, and with SandBox - Alviera and LausGroup Event Centre within a short distance, SureStay Plus Hotel by Best Western AC LUXE Angeles City is the perfect choice for both leisure and business travelers.

Book your stay now at SureStay Plus Hotel by Best Western AC LUXE Angeles City for a luxurious and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CRK

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for ₱ 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 597 reviews
Cleanliness: 8.15
Service: 8.95
Location: 8.75
Room Quality: 7.95
Amenities: 7.65
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 8.35
N
Nico family_with_children de
2
Cons:

Internet, breakfast,

2026-03-14 via Nuitee
S
Sara family_with_children ch
9
Pros:

Hotel con posizione perfetta per fare un giro a piedi nei dintorni e arrivare in aeroporto con comodità.
Personale cortese, camere grandi e pulite. Il ristorante dell'hotel è buono e accogliente. Perfetto per una notte come abbiamo fatto noi per poi prendere l'aereo.

2026-03-13 via Nuitee
R
Raymond couple ph
10
Good value for money
Pros:

Very spacious

2026-03-12 via Nuitee
J
Jennefer family_with_children hu
7
2026-03-11 via Nuitee
D
Dennis family_with_children au
3
Pros:

location.

Cons:

Room smelled bad. No safe. Shower was cold.

2026-03-10 via Nuitee
O
Otto family_with_children nl
8
Pros:

Mooie ruime kamer, fijne douche ruimte lekkere bedden.
Uitgebreid ontbijt

Cons:

Het personeel niet heel hulpvol.
Omgeving niet voor iedereen geschikt

2026-03-07 via Nuitee
C
Cabrera couple au
10
Exelent
Pros:

Clean

Cons:

Nothing

2026-03-02 via Nuitee
Z
Zilvinas extended_group gb
9
2026-02-28 via Nuitee
P
Pat3k family_with_children sk
8
Pros:

Pekný hotel za dobrú cenu.

Cons:

Na horných poschodiach bol počuť hluk z ulice celkom dosť.

2026-02-28 via Nuitee
A
Ardy Tadifa family_with_children ph
8
Pros:

Affordable; near the center

Cons:

The room above the kitchen smells like smoke.

2026-02-23 via Nuitee
A
Antonia family_with_children au
2
Dissapointing stay - I do not recommend
Pros:

Staff were friendly and helpful.

Cons:

Rooms are not soundproof at all - I did not get any sleep due to loud bikes driving by all night.
Our room had a very stale mouldy smell - likely very unsafe for our baby and extremely unpleasant.
I had originally searched for a hotel near the Clark airport, however we still had to drive 35 mins in traffic - and found out later that it was the red light district area. Unsure why it was recommended to me by booking.com, location was not what we were looking for!

2026-02-12 via Nuitee
P
Pascale family_with_children fr
5
Prix très abordable mais quelques soucis qui nuisent à la qualité du séjour.
Pros:

Le personnel est très disponible et professionnel. Le petit déjeuner est très bien.

Cons:

Il y avait une odeur de moisissure dans la chambre très désagréable et le quartier est situé en centre ville, ce qui est très pratique mais très très bruyant.

2026-01-27 via Nuitee
A
Asko family_with_children fi
8
Pros:

Good location, helpful staff

2026-01-26 via Nuitee
R
Regina couple ph
10
2026-01-22 via Nuitee
L
Lyn Mae family_with_children ph
10
Pros:

Great breakfast

2026-01-19 via Nuitee
L
Lyn Mae solo_traveller ph
10
Cons:

Need to Upgrade The wifi

2026-01-19 via Nuitee
K
Karen couple us
10
Will stay again and recommended
Pros:

The location was great. Staff are kind and always ready to assist. The room was clean and comfortable.

Cons:

Breakfast needs some improvement. Choices are very limited.

2026-01-18 via Nuitee
A
Adriaan family_with_children nl
9
2026-01-17 via Nuitee
D
Daron family_with_children gi
10
2026-01-14 via Nuitee
T
Thierry couple fr
6
Moyen
Pros:

Emplacement

Cons:

Impossible d éteindre la lumière si on ne retire pas la carte !!- petit déjeuner plus que moyen

2026-01-13 via Nuitee