Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Sauna
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Food variety could be improved
Value perceived as low due to high prices

Categories

Cleanliness
9.25
Several reviews note that rooms were clean and well presented.
Service
9.25
The staff were frequently mentioned as friendly and helpful.
Location
9.25
Many guests appreciated the quiet but accessible location.
Room Quality
9.25
Rooms were described as spacious and well equipped, with some featuring private onsens.
Amenities
9.25
Guests enjoyed the hot springs and onsen facilities.
Value for Money
8.25
Some guests felt the cost was high relative to some aspects, particularly the food.
Food and Beverage
8.25
Food received mixed reviews; some dishes were praised, while others were seen as lacking.
Overall Experience
9.25
Overall, guests expressed satisfaction with their stay and experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:16

Property Description

Luxurious Accommodation
Tsukino Yado Sara in Hakone offers a tranquil stay with free WiFi and private hot spring baths. Just a stroll away from key attractions, this hotel provides convenience and comfort for your getaway.

Relaxation and Recreation
Indulge in the rejuvenating hot spring baths and steam room, or unwind in your private kashikiri hot spring bath. Enjoy the serene forest surroundings and explore nearby attractions like Hakone Open Air Museum and Hakone Gora Park.

Comfort and Convenience
Each guestroom boasts modern amenities including a balcony, air-conditioning, and a coffee machine. With barrier-free facilities and delicious dining options on site, Tsukino Yado Sara ensures a seamless and enjoyable stay.

Book now to experience the perfect blend of relaxation and luxury at Tsukino Yado Sara in Hakone.

Important information:

Children under 7 years old are not allowed to stay.

For reservations for 1-night 2-meal plan, shabu-shabu is available on the first night; for those staying 2 consecutive nights or more, a different menu is offered.

Children under 7 years old are not allowed to stay.

Shabu-shabu is available on the first night for reservations of the 1-night/2-meal plan, and a different menu is offered for reservations of 2 consecutive nights or more.

If you wish to park on site, please be sure to inform the accommodations of your vehicle type in advance. Vehicle limitations for on-site parking are 83 in high, 73 in wide, and 217 in long.

Please inform the accommodations facility of the type of vehicle in advance if you wish to use the onsite parking space. Vehicle height, width, and length limits for on-site parking are 83 in, 73 in, and 217 in, respectively.

Translated with DeepL.com (free version)

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9
Based on 346 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 9.25
M
Michael solo_traveller be
9
2026-04-10 via Nuitee
E
Emily-Rose couple au
10
Amazing stay
Pros:

The hotel room was very roomy and very clean, the private open air bath was the highlight, the hotel offered free hot/cold drinks and ice cream which was a nice touch , we loved our stay here, the staff eere very approachable and friendly

Cons:

The shower head may have needed replacing as it was spraying everywhere

2026-04-09 via Nuitee
S
Sandra couple de
10
Pros:

Das Verpflegungspaket mit Zimmer und privatem Bad hat sich sehr gelohnt. Die Küche ist hervorragend und ganz typisch japanisch. Man wird rundum umsorgt, wir haben uns sehr wohl gefühlt.

2026-04-08 via Nuitee
S
Sarah couple us
10
Beautiful, clean hotel with multiple options for onsen experiences.
Pros:

The dinner was exceptional, highly recommend the multiple course traditional meal. The onsen in the room was relaxing after a long day of exploring. We also tried the private onsen which was nice as well.

Cons:

N/A

2026-04-08 via Nuitee
T
Terence couple us
10
Pros:

Amazing hotel and great staff. Nothing to complain about. We love it and highly recommended.

Cons:

Nothing.

2026-04-08 via Nuitee
J
JC couple us
10
Stayed in this hotel for one night, and it was a great way to relax and decompress during my trip.
Pros:

Great place to stay, view of Hakone from inside my hotel room was amazing. The amenities were amazing, public bath, private bath (two types, no reservation), free endless drinks (alcoholic and non-alcoholic), and free ice cream bars just outside the hot spring baths. They also gave you your own loungewear to use within the hotel, which you can use to walk around and can take to dinner/breakfast in the hotel. That leads me to my dinner and breakfast experience here, beyond amazing!!! Dinner was absolutely delicious, and breakfast was also pretty good.

Cons:

N/A

2026-04-07 via Nuitee
A
airoldi couple ar
10
Pros:

El apartamento y las vistas...acogedor...hermoso...atención correcta...de cuento Hanoke

Cons:

Nada

2026-04-06 via Nuitee
C
Charles solo_traveller us
10
2026-04-05 via Nuitee
J
James couple us
9
Very nice.
Pros:

The out door onset and the food.

Cons:

The location.

2026-04-05 via Nuitee
S
Sofie couple de
9
Super Hotel mit sehr freundlichem Personal
Pros:

Super Onsen auf dem Zimmer und ein tolles Abendessen. Sehr freundliches Personal, das auch gut Englisch gesprochen hat.

Cons:

Die Dusche hat gelegentlich die Temperatur gewechselt: warm - heiß - kalt - warm.

2026-04-05 via Nuitee
G
Gary and Susan couple au
8
Comfortable but a little expensive
Pros:

The staff in the restaurant were amazing , the onsens were great as well as the open air bath .

Cons:

On the last night we had a terrible sewage smell in our room all night , The Manager however was very good about it and agreed to refund us $200

2026-04-03 via Nuitee
R
RequinBlanc couple fr
6
Cons:

Le petit-déjeuner booking devrait indiquer en gros sans qu'on soit obligé de chercher que c'est un petit déjeuner traditionnel japonais aucun service au niveau des taxis on est obligé de pousser ses bagages pendant 12 minutes. Il devrait avoir une navette privée même s'il faut payer le même prix que le taxi

2026-04-02 via Nuitee
J
Jing couple au
9
Overall pretty good experience. Relaxing vibe!
Pros:

Good facility and nice bath tub in the room. Food is really nice!

Cons:

The bathroom is too small and quite smelly.

2026-04-02 via Nuitee
J
JK2117 couple au
10
Pros:

It was our first ryokan experience and it exceeded our expectation. We stayed for 3 days 2 nights, and the meals were all different! Drinks (beer and hard liquor too) were free flow. It was simply a 10 out of 10 experience for us. Highly recommend.

2026-04-01 via Nuitee
N
Nao couple jp
10
2026-03-31 via Nuitee
K
Khanh couple us
10
Pros:

Excellent dinner and the in room onsen

2026-03-31 via Nuitee
K
kuninori couple jp
10
Pros:

夕食が器にきれいに盛り付けされ、美味しく頂きました。

2026-03-28 via Nuitee
A
anju couple jp
10
2026-03-28 via Nuitee
K
KIYOSHI couple jp
10
2026-03-28 via Nuitee
L
Linh extended_group us
10
Excellent
Pros:

Everything. The property is closed to train station and city center. The room is huge and clean. The staffs are so friendly and helpful. The meals are so delicious and the portions are so generous. Best of all, the hotel provides drinks and ice cream all day long. We enjoyed our stay very much and definitely will come back again.

Cons:

None

2026-03-27 via Nuitee