Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Sauna
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Food variety could be improved
Value perceived as low due to high prices

Categories

Cleanliness
9.25
Several reviews note that rooms were clean and well presented.
Service
9.25
The staff were frequently mentioned as friendly and helpful.
Location
9.25
Many guests appreciated the quiet but accessible location.
Room Quality
9.25
Rooms were described as spacious and well equipped, with some featuring private onsens.
Amenities
9.25
Guests enjoyed the hot springs and onsen facilities.
Value for Money
8.25
Some guests felt the cost was high relative to some aspects, particularly the food.
Food and Beverage
8.25
Food received mixed reviews; some dishes were praised, while others were seen as lacking.
Overall Experience
9.25
Overall, guests expressed satisfaction with their stay and experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:16

Property Description

Luxurious Accommodation
Tsukino Yado Sara in Hakone offers a tranquil stay with free WiFi and private hot spring baths. Just a stroll away from key attractions, this hotel provides convenience and comfort for your getaway.

Relaxation and Recreation
Indulge in the rejuvenating hot spring baths and steam room, or unwind in your private kashikiri hot spring bath. Enjoy the serene forest surroundings and explore nearby attractions like Hakone Open Air Museum and Hakone Gora Park.

Comfort and Convenience
Each guestroom boasts modern amenities including a balcony, air-conditioning, and a coffee machine. With barrier-free facilities and delicious dining options on site, Tsukino Yado Sara ensures a seamless and enjoyable stay.

Book now to experience the perfect blend of relaxation and luxury at Tsukino Yado Sara in Hakone.

Important information:

Children under 7 years old are not allowed to stay.

For reservations for 1-night 2-meal plan, shabu-shabu is available on the first night; for those staying 2 consecutive nights or more, a different menu is offered.

Children under 7 years old are not allowed to stay.

Shabu-shabu is available on the first night for reservations of the 1-night/2-meal plan, and a different menu is offered for reservations of 2 consecutive nights or more.

If you wish to park on site, please be sure to inform the accommodations of your vehicle type in advance. Vehicle limitations for on-site parking are 83 in high, 73 in wide, and 217 in long.

Please inform the accommodations facility of the type of vehicle in advance if you wish to use the onsite parking space. Vehicle height, width, and length limits for on-site parking are 83 in, 73 in, and 217 in, respectively.

Translated with DeepL.com (free version)

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9
Based on 346 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 9.25
L
Lisa extended_group au
10
2026-02-11 via Nuitee
S
Sonya couple gb
10
Overall experience great
Pros:

Loverly clean property the onsen was fantastic the only problem was the breakfast and evening meal was Japan food fresh fish veggies not for the English pallet small cafes near by but no Where to go for breakfast so unfortunately stuck with the hotel breakfast lunch and evening meal easily obtainable from near by cafes hotel with in easy reach of attractions by train

Cons:

Loverly traditional hotel very clean onsen experience fantastic but not worth the money too expensive for what it is breakfast a big let down

2026-01-31 via Nuitee
couple jp
8
2026-01-28 via Nuitee
F
Fernando extended_group br
8
Experience do café da manhã vale a pena
Pros:

Café da manhã

Cons:

Não permitiram jantar no hotel no dia em que chegamos . Disse que não tinha mais reserva

2026-01-25 via Nuitee
S
SUGANO extended_group jp
8
良かった
Pros:

食事がととも満足でした

Cons:

部屋が狭い

2026-01-20 via Nuitee
Y
Yuki extended_group jp
7
2026-01-19 via Nuitee
D
David couple ca
9
Memorable romantic stay Japanese style.
Pros:

The dinner and breakfast were very filling. We only stayed one night and was hoping to have the beef sukiyaki but it was not on the menu that day. The midnight snack was excellent as well. The staff were very friendly and switched to English once they knew we did not speak Japanese. The wait staff were very attentive, patient, and efficient as they explained the food items and how to eat them. We thoroughly enjoyed this short stay. The private onsen was awesome. We enjoyed the snack and drinks as well. Unfortunately the tub in the room was outside and it was small and happened to be very cool when I stayed so we did not use it - if it was inside - that would be perfect. I would recommend this place for a nice romantic stay.

Cons:

Wish there was a choice for dinner and the tub in the room was not on an exterior patio but enclosed within the room. Everything else was excellent.

2026-01-19 via Nuitee
清水 couple jp
10
2026-01-19 via Nuitee
S
Satomi solo_traveller jp
10
最高
Pros:

お風呂がゆっくり入れて、睡眠がしっかりとれました。
夕食を担当してくれたスタッフの接客がとても感じがよく、楽しく食事できました。また宿泊できたらと思います。

Cons:

得にありませんでした。

2026-01-19 via Nuitee
E
Eleftherios couple au
9
Great relaxing stay
2026-01-19 via Nuitee
G
Gai family_with_children au
7
Relaxing Stay
Pros:

The room was very nice and rooftop garden good. Location ideal.

Cons:

Onsen was too hot. The overall cost was very expensive. If we stayed again would want a room at the front instead of the side with air conditioning units outside.

2026-01-19 via Nuitee
H
Hiroki couple jp
9
2026-01-19 via Nuitee
P
Patricia couple um
10
Exceptional stay!!
Pros:

Location and amenities were perfect!

Cons:

Nothing

2026-01-18 via Nuitee
H
Hinako couple jp
10
2026-01-15 via Nuitee
R
Roger couple ch
8
Pros:

Gutes Onzen, Zimmer ok, für den Preis hätte ich mehr erwartet. Lage ca. 10min zu Fuss ins Zentrum.
Ausgezeichnetes Abendessen und Frühstück, japanisch, mehere Gänge, sehr überrraschend und richtig japanisch.

Cons:

Preis hoch, Zimmer, Lage durchschnittlich, Essen ausgezeichnet.

2026-01-14 via Nuitee
T
tsubasa couple jp
10
Pros:

全体的に良かった

Cons:

無し

2026-01-14 via Nuitee
M
Maruta couple jp
9
2026-01-11 via Nuitee
R
Robert couple us
10
excellent----we look forward to returning..
Pros:

All of the meals were excellent----thank you...

Cons:

No comment at this time-----thank you..

2026-01-10 via Nuitee
K
Kaela solo_traveller us
8
2026-01-09 via Nuitee
H
Helen couple au
10
2026-01-09 via Nuitee