Hampton Inn & Suites Cleveland-Independence

Hotels
•
Hampton Inn
8.5 (393 reviews)
6020 Jefferson , Independence , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Great value
Cons:
Inadequate window coverings
Older mattress quality
Noise from neighboring rooms

Categories

Cleanliness
7.64
Mixed reviews; some guests found the hotel clean while others noted issues like sticky shelves.
Service
9.11
Staff was consistently described as friendly and helpful.
Location
8.65
Guests appreciated the quiet location and proximity to downtown.
Room Quality
8.1
Rooms were noted as clean and spacious, though some had older mattresses.
Amenities
8.63
Standard amenities present; however, there were mentions of missing microwaves.
Value for Money
9.09
Many guests felt the hotel offered good value for the price.
Food and Beverage
8.14
Breakfast was described as basic but generally satisfactory.
Overall Experience
8.61
Overall positive experiences from multiple guests, improving overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:56

Property Description

Convenient Location near Cleveland Metroparks Zoo

Located just 9 km from the Cleveland Metroparks Zoo, the Hampton Inn & Suites in Independence, Ohio, offers a perfect blend of comfort and convenience for your stay.

Comfortable Rooms and Suites

Enjoy a relaxing stay in guest rooms equipped with free WiFi, coffee facilities, and cable TV. Upgrade to a suite for a spa bath and kitchen amenities, providing a home-away-from-home experience.

On-Site Amenities for Your Convenience

Take advantage of the hotel's outdoor pool, business center, gym, and laundry facilities. Whether you're here for leisure or business, Hampton Inn & Suites Cleveland-Independence has you covered.

Experience all this and more just a short distance from downtown Cleveland. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.5
Based on 393 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.14
Overall Experience: 8.61
J
James • couple • us
6
Pros:

Size of the room, friendliness of the staff, breakfast offerings

Cons:

Worn out, outdated facility, especially in the common areas.

2026-02-10 • via Nuitee
V
Vladimir • couple • us
8
2026-02-09 • via Nuitee
J
Jörg • solo_traveller • de
8
2026-01-25 • via Nuitee
A
Ann • couple • us
8
2026-01-20 • via Nuitee
A
Andreas • solo_traveller • de
7
2026-01-19 • via Nuitee
M
Martha • family_with_children • us
10
I would book here again.
Pros:

Very Comfortable.

2026-01-19 • via Nuitee
M
María • family_with_children • us
8
2026-01-19 • via Nuitee
D
Dtra • couple • us
10
2026-01-19 • via Nuitee
C
C9877VYmarkp • Family
10
Great Stay!
Pros:

The staff was incredibly friendly. Very clean rooms and comfortable beds. It’s exactly what you would expect from a Hilton property. We had a great stay.

2026-01-16 • via Tripadvisor
R
Robert • couple • us
8
2026-01-14 • via Nuitee
L
Laneika • couple • us
10
Quite clean peaceful.
Pros:

Room very clean staff was very delightful they welcome their staff with a smile even gave complimentary bottle water when I arrived.

Cons:

Just wished I had a microwave in my suite not big deal there were some located in the lobby.

2026-01-12 • via Nuitee
P
Paul • couple • us
10
2026-01-12 • via Nuitee
M
Michael • solo_traveller • us
10
2026-01-06 • via Nuitee
J
Julia • couple • us
9
Great room, great food and a great experience!
2025-12-27 • via Nuitee
M
Marshall • couple • us
9
If I was to come back to Cleveland Ohio I will stay there thank you
Pros:

I was there for a funeral,

Cons:

Everything was fine

2025-12-21 • via Nuitee
M
Melanie • couple • us
7
Cons:

Window coverings were insufficient. They did not cover the window and were coming off the rod.

2025-12-12 • via Nuitee
A
Ambri • extended_group • us
10
Pros:

Friendly staff and clean facilities

Cons:

Nothing

2025-12-08 • via Nuitee
D
Douglas • solo_traveller • us
8
2025-11-30 • via Nuitee
Y
Yacapraro • family_with_children • us
8
Pros:

Staff was very friendly. Was in there when someone got upset with the staff. The situation was handled in a very professional manner. Very impressed!

Cons:

Did not have a microwave in the room

2025-11-27 • via Nuitee
M
Margart • couple • us
10
We were very pleased and will def stay there again on our trips from NY to Il to visit our son
Pros:

This hotel exceeded our expectations. From the friendliness of the staff to the cleanliness of the entire facility, to the breakfast

Cons:

If I had to mention anything, I wish there had been two chairs in the hotel room.

2025-11-26 • via Nuitee