Hampton Inn & Suites Cleveland-Independence

Hotels
•
Hampton Inn
8.5 (416 reviews)
6020 Jefferson , Independence , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Great value
Cons:
Inadequate window coverings
Older mattress quality
Noise from neighboring rooms

Categories

Cleanliness
7.64
Mixed reviews; some guests found the hotel clean while others noted issues like sticky shelves.
Service
9.11
Staff was consistently described as friendly and helpful.
Location
8.65
Guests appreciated the quiet location and proximity to downtown.
Room Quality
8.1
Rooms were noted as clean and spacious, though some had older mattresses.
Amenities
8.63
Standard amenities present; however, there were mentions of missing microwaves.
Value for Money
9.09
Many guests felt the hotel offered good value for the price.
Food and Beverage
8.14
Breakfast was described as basic but generally satisfactory.
Overall Experience
8.61
Overall positive experiences from multiple guests, improving overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:56

Property Description

Convenient Location near Cleveland Metroparks Zoo

Located just 9 km from the Cleveland Metroparks Zoo, the Hampton Inn & Suites in Independence, Ohio, offers a perfect blend of comfort and convenience for your stay.

Comfortable Rooms and Suites

Enjoy a relaxing stay in guest rooms equipped with free WiFi, coffee facilities, and cable TV. Upgrade to a suite for a spa bath and kitchen amenities, providing a home-away-from-home experience.

On-Site Amenities for Your Convenience

Take advantage of the hotel's outdoor pool, business center, gym, and laundry facilities. Whether you're here for leisure or business, Hampton Inn & Suites Cleveland-Independence has you covered.

Experience all this and more just a short distance from downtown Cleveland. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 416 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.14
Overall Experience: 8.61
P
Pam • couple • us
8
2026-05-17 • via Nuitee
P
Patrick • solo_traveller • us
9
2026-05-11 • via Nuitee
J
Jaizaline • family_with_children • us
9
Pros:

It was located in a good area around a variety of restaurants. Good location for families with children. The breakfast was amazing and had a wide variety. The staff was amazing and super friendly.

Cons:

The beds were not the most comfortable

2026-05-02 • via Nuitee
B
Betty • solo_traveller • us
8
Nice room and place. I think some of the furniture was a little dated (lounge chair) and dirty
Pros:

the staff and facilities were very nice and went out of their way to be friendly

Cons:

no microwave in the room

2026-05-01 • via Nuitee
R
Rhonda • couple • us
10
Always a pleasure!
Pros:

Always clean and pleasant staff.

Cons:

N/A

2026-04-27 • via Nuitee
P
Paul • couple • us
10
Very pleasant
Pros:

Breakfast was hot and food was very good especially the sausage. Despite being very busy the lady who was working kept adequate amounts available.

Cons:

No issues

2026-04-19 • via Nuitee
N
Nicole • couple • us
10
2026-04-15 • via Nuitee
J
Joseph • solo_traveller • us
8
Pros:

Breakfast was ok. Coffee was better than average. Room was clean.

Cons:

Facilities were old but had a makeover. Beds were average. Location is half mile to closest restaurant. Good value for price.

2026-04-12 • via Nuitee
• couple • us
7
2026-04-09 • via Nuitee
A
Andrecarval • family_with_children • us
9
Boa acomodação.
Pros:

Café da Manhã bom.

2026-04-07 • via Nuitee
G
Gregory • solo_traveller • us
10
2026-04-06 • via Nuitee
J
Jacqueline • family_with_children • us
10
Pros:

Erika was very nice & professional. Will definitely stay here again.

2026-03-19 • via Nuitee
Z
Zarinah • extended_group • us
10
Pros:

Clean. Nice staff. Good breakfast

Cons:

That I had to asn for fresh towels on second day

2026-03-16 • via Nuitee
S
Shaunda • couple • us
8
The staff was great everyone helpful and friendly I’m use to a microwave being in the room but other than that it was gr
Pros:

Cleanliness

Cons:

No microwave in room

2026-03-16 • via Nuitee
L
leas368 • Couples
10
Excellent Stay at Hampton Inn, Independence OH
Pros:

Had an excellent stay at this Hampton Inn. While it's easy off/easy on the highway, it is down a road and set back far enough that you don't see or hear the highway at all. Very comfortable bed and sofa in the King Room with Shower. Erica was exceptionally helpful Friday when we were arriving and had some requests. Very clean and comfortable hotel with friendly staff members throughout. Better breakfast than some Hampton Inns with upgraded hot food. If you are in the area, highly recommend you chose this hotel.

2026-03-15 • via Tripadvisor
T
Tisha • couple • us
10
Pros:

The staff was great

Cons:

It didn’t have a indoor pool

2026-03-15 • via Nuitee
T
Thomas • couple • us
1
They took my deposit money from me
Pros:

The took money from me the deposit

Cons:

They took my deposit money from me

2026-03-13 • via Nuitee
T
Tisha • couple • us
10
2026-03-13 • via Nuitee
W
WOODSON • solo_traveller • us
1
2026-03-11 • via Nuitee
J
jodya871 • Couples
8
Good hotel in a good location
Pros:

4.5 stars. The hotel appears to be a bit worn, but our room was nice and clean, but had a slight musty smell. There were plenty of fresh, clean towels and adequate bathroom amenities. There was a fridge and options for coffee. The beds and pillows were fine. The elevator was a bit dark. The hallways were clean, but quite worn in some areas. We didn't hear anyone in the hall even though we were near the elevator. We did hear our upstairs neighbors. We didn't hear our next door neighbors except while in the bathroom. The A/C was adequate and kept the room at the right temp.

The eating area was a bit small, but fortunately didn't get over crowded while we were there. There was a variety of different types of seating to accomodate various size groups. There was some fresh fruit, oatmeal, hard boiled eggs, mini cheese omlets, turkey sausage, potatoes, mini scones, muffins, breads, and a bagel. Additionally, there was a waffle bar, juices, cereal, and a fridge with milk, cream cheese, and yogurt. Coffee and hot water (for tea and chocolate) are always available in the lobby

Staff members were wonderful! Everyone we encountered from breakfast to housekeeping, and front desk were friendly and helpful.

The Location is near major highways, but far enough away that we didn't hear the traffic. I would stay here again.

2026-03-08 • via Tripadvisor