Fairfield Inn & Suites Des Moines West

Hotels
•
Fairfield Inn
8.4 (430 reviews)
7225 Vista Drive , West Des Moines , US
+1 515-225-6100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Poor cleanliness
Unpleasant room conditions
Service inconsistency

Categories

Cleanliness
4.78
Multiple complaints about dead bugs, dirty towels, and unclean bathrooms.
Service
9.99
Staff were described as friendly and accommodating, exceeding guest expectations.
Location
8.79
Convenient location with nearby restaurants, but difficult to find in adverse weather.
Room Quality
7.24
Room issues included a handicap room preference, and complaints about shower and bathroom condition.
Amenities
9.77
Good amenities, including breakfast variety and available plugins for medical devices.
Value for Money
8.23
Overall value impacted by the cleanliness and room issues.
Food and Beverage
9.28
Breakfast options were generally rated positively.
Overall Experience
9.15
Mixed feelings due to significant cleanliness issues, but overall a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:42

Property Description

Convenient Location and Amenities

Located less than 1 km from Des Moines Golf and Country Club, Fairfield Inn & Suites Des Moines West offers a range of amenities for a comfortable stay. Enjoy a complimentary continental breakfast, free WiFi, and unwind in the indoor pool.

Comfortable Rooms and Facilities

Each room is equipped with a flat-screen TV, desk, and tea/coffee maker, ensuring a relaxing stay. Take advantage of the fitness centre, business centre, and 24-hour front desk during your visit.

Additional Perks

Guests can benefit from complimentary public parking and the hotel's proximity to Iowa Events Center, just a short drive away. Experience convenience and quality service at Fairfield Inn & Suites Des Moines West.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DSM

Location

Guest Reviews

8.4
Based on 430 reviews
Cleanliness: 4.78
Service: 9.99
Location: 8.79
Room Quality: 7.24
Amenities: 9.77
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 9.15
S
Scott • family_with_children • us
4
We’ve had excellent stays at all Fairfield hotels, not so for this one 😞
Pros:

The breakfast had a lot of options and was really good. There was a lot of seating, and the temperature of every food and drink was really spot on. 👏

Cons:

The elevator was broken. My father had a walker and it took him a long time to make the three flights of steps, so he didn’t even bother going down for breakfast.

The night manager on Friday night brought a note out, telling us the rules about younger kids staying in the lobby past 11. All of our kids were well above that age I don’t know what that was about. Very unfriendly lady. The room rooms were nice and the beds were very comfortable. The hotel greater that checked us in on Friday was amazing and very friendly. The price of one small beer being $15 was insane at checkout, but my fault for not asking how much it was.

2026-10-26 • via Nuitee
J
Jennifer • couple • us
1
Stay away!
Pros:

Location

Cons:

This smelled so badly that we didn’t even check in.

2026-10-14 • via Nuitee
R
Roger • couple • us
10
2026-10-12 • via Nuitee
H
Hartman • solo_traveller • us
1
Robbery
Cons:

48 Hour Cancellation policy is ridiculous!!! After 40 years as a Marriott member I will never use Marriott again.

2026-09-08 • via Nuitee
P
Paula • couple • us
9
2026-09-04 • via Nuitee
L
Laurence • couple • us
5
It was alright could have been better.
Pros:

Didn’t stay for breakfast.

Cons:

The property needs upgrades. Starting to show it’s age.

2026-09-03 • via Nuitee
A
Amanda • family_with_children • us
6
Front desk person was very nice. She brought us a cot herself. The bed was very comfortable as well. The smells were ver
Pros:

Bed was very comfortable

Cons:

Horrible odor coming from the AC/Heater. In addition, everything smelled like wet dog and carpet cleaner. There’s gotta be so much mold under that carpet.

2026-08-28 • via Nuitee
D
Deidre • couple • us
10
2026-08-22 • via Nuitee
G
Gerald • couple • us
10
Perfect place when just passing through
Pros:

Price, easy access to I-80

Cons:

Nothing

2026-07-22 • via Nuitee
R
Ron • extended_group • us
6
The room was great in terms of size and comfort except for the air-conditioning noise
Pros:

The staff was very nice

Cons:

In my room, the air conditioning made so much noise I couldn’t sleep. There was definitely something wrong with it.

2026-07-02 • via Nuitee
G
Gerald • couple • us
10
2026-07-02 • via Nuitee
T
Thomas • family_with_children • us
9
2026-06-27 • via Nuitee
B
Benjamin • couple • us
10
Clean,friendly staff,good breakfast
Pros:

Good location

Cons:

Everything was good

2026-06-25 • via Nuitee
J
Jeffrey • solo_traveller • us
10
2026-06-20 • via Nuitee
H
Henrik • couple • us
8
Excellent value. Would stay again.
Pros:

Good.

Cons:

All rooms today should have grab bars in the shower/bathtub, not just rooms that are deemed accessible.

2026-06-17 • via Nuitee
S
Sheila • solo_traveller • us
9
Great
2026-05-24 • via Nuitee
S
Samantha • couple • us
10
2026-05-06 • via Nuitee
K
Karen • solo_traveller • us
9
Great stop.
Pros:

Colorful and well maintained
Great breakfast and thoughtful staff

2026-05-05 • via Nuitee
L
lori • couple • us
7
2026-05-02 • via Nuitee
K
Kathy • couple • us
9
2026-04-24 • via Nuitee