Fairfield Inn & Suites Naperville/Aurora

Hotels
•
Fairfield Inn
8.5 (250 reviews)
1847 West Diehl Road , Naperville , us
+1 630-548-0966

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Cons:
Issues with room allocation
Need for some maintenance in amenities
Breakfast quality needs improvement

Categories

Cleanliness
7.75
Mentioned clean but noted issues with room carpet and some areas not well maintained.
Service
9.25
Staff was friendly and accommodating, contributing positively to the experience.
Location
8.75
Great location mentioned multiple times as a positive aspect.
Room Quality
8.25
Rooms were clean and comfortable, but some guests faced issues with room allocations.
Amenities
7.75
Basic amenities were provided, but there were requests for improvements like a pool which is no longer available.
Value for Money
8.75
Generally perceived as reasonable for the quality and overall experience.
Food and Beverage
8.25
Breakfast received mixed reviews; while hearty, items like sausage patties need improvement.
Overall Experience
9.25
Most guests expressed satisfaction and a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:56

Property Description

Convenient Location near Chicago
Situated just 30 miles from Chicago, this Naperville hotel offers easy access to city attractions while providing a peaceful retreat from the hustle and bustle.

Complimentary Breakfast and Amenities
Start your day right with a complimentary continental breakfast and enjoy hot coffee in the lobby. Each room is equipped with coffee makers, ironing facilities, cable TV, and air conditioning for a comfortable stay.

Nearby Attractions
Explore popular destinations such as the Premium Outlet Mall, TopGolf, and The Country Lakes Golf Club, all just a short distance away from Fairfield Inn & Suites Chicago Naperville/Aurora.

Book your stay now at Fairfield Inn & Suites Chicago Naperville/Aurora for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Location

Guest Reviews

8.5
Based on 250 reviews
Cleanliness: 7.75
Service: 9.25
Location: 8.75
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 9.25
J
Jeannine • couple • us
6
It was just a bed.
Pros:

Location was great. Room was clean.

Cons:

Night staff was rude when I asked for an ice bucket because there wasn’t one in our room, she just kept saying there was one in the room, so I had to dump items out of a bag I had to put ice in. Things happen but don’t be rude. The products in the shower were empty so I can’t depend on that anymore. ( because of course I didn’t bring any with me) won’t make that excuse again.

2026-08-11 • via Nuitee
E
Elizabeth • couple • us
5
The room was comfortable but facilities were not as lean as other Fairfield Inn by Marriott we have stayed at, there was
Pros:

The room was very comfortable.

Cons:

Potato chips on the floor in the elevator and breakfast was fair

2026-08-10 • via Nuitee
P
patlolla • extended_group • us
9
2026-08-07 • via Nuitee
C
Chad Jaschob • solo_traveller • us
10
2026-07-15 • via Nuitee
L
Lawrence • family_with_children • us
10
Enjoyed the stay.
Pros:

Well done.

2026-06-08 • via Nuitee
J
Janaye • couple • us
10
2026-05-20 • via Nuitee
W
wsuryadi21 • solo_traveller • id
9
2026-05-20 • via Nuitee
C
Christine • solo_traveller • us
10
2026-04-19 • via Nuitee
M
Monica Merigli, Adriano • extended_group • br
8
2026-04-10 • via Nuitee
K
Kaylee • solo_traveller • gb
10
Excellent and great vaule for money
Pros:

Really enjoyed my stay here was close to all shoppings dj food outlets the staff were very friendly I felt very safe considering I was a solo female traveller I would 100% recommend this place

2026-04-05 • via Nuitee
L
Lori • solo_traveller • us
10
Pros:

Breakfast and check in process

Cons:

Could hear noise pretty easily on first floor

2026-03-24 • via Nuitee
S
Sabrina • couple • us
9
2026-03-24 • via Nuitee
T
Terry • solo_traveller • us
1
Pros:

The staff was nice.

Cons:

The bed was horrible i could feel the springs in the mattress. Internet connection was bad Kept going offline.

2026-03-10 • via Nuitee
C
Christine • solo_traveller • us
10
Amazing
Pros:

I always stay here when I come into town. All staff is amazing and personable and always make sure I’m happy and comfortable. Service is always outstanding.

Cons:

Nothing

2026-02-23 • via Nuitee
J
Jessica • solo_traveller • us
6
2026-01-19 • via Nuitee
M
Michael • family_with_children • us
7
Great location, medium priced room, with great staff, but with a couple drawbacks.
Pros:

Location, modern furnishings, super staff, comfortable beds.

Cons:

The breakfast sausage patties, and scrambled eggs do need improvement. Room carpet was dirty. Rooms hvac fan was noisy on ac unit.

2026-01-19 • via Nuitee
B
Bonnie R • solo_traveller • us
6
not great would not return, stay elsewhere
Pros:

I paid for suite and when I arrived they given my room away and put me in a regular room, when I asked for a roll away bed they didn't have any.

Cons:

size of room was too small, not friendly staff

2026-01-19 • via Nuitee
J
Janet • couple • us
10
Pros:

The room was spacious & comfortable

Cons:

The heating system was a tad off

2026-01-18 • via Nuitee
G
Gheyath • family_with_children • jo
9
2025-10-28 • via Nuitee
K
Katie • family_with_children • us
10
Great stay!
Pros:

Check in was fast and the staff who helped us was friendly and helpful. She was also there when we left and again was just as cheerful. All parts of the hotel were clean and the room was very comfortable. I loved that there were regular sized bottles of shampoo, conditioner and soap in the shower! We would stay again and recommend to others

Cons:

That we had to leave early enough not to be able to enjoy the breakfast. That's my husband's favorite part. Also, very first world problems, there weren't outlets by the bed. But that is not something that would keep me from returning!

2025-10-27 • via Nuitee