Fairfield Inn & Suites Naperville/Aurora

Hotels
•
Fairfield Inn
8.5 (251 reviews)
1847 West Diehl Road , Naperville , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Cons:
Issues with room allocation
Need for some maintenance in amenities
Breakfast quality needs improvement

Categories

Cleanliness
7.75
Mentioned clean but noted issues with room carpet and some areas not well maintained.
Service
9.25
Staff was friendly and accommodating, contributing positively to the experience.
Location
8.75
Great location mentioned multiple times as a positive aspect.
Room Quality
8.25
Rooms were clean and comfortable, but some guests faced issues with room allocations.
Amenities
7.75
Basic amenities were provided, but there were requests for improvements like a pool which is no longer available.
Value for Money
8.75
Generally perceived as reasonable for the quality and overall experience.
Food and Beverage
8.25
Breakfast received mixed reviews; while hearty, items like sausage patties need improvement.
Overall Experience
9.25
Most guests expressed satisfaction and a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:56

Property Description

Convenient Location near Chicago
Situated just 30 miles from Chicago, this Naperville hotel offers easy access to city attractions while providing a peaceful retreat from the hustle and bustle.

Complimentary Breakfast and Amenities
Start your day right with a complimentary continental breakfast and enjoy hot coffee in the lobby. Each room is equipped with coffee makers, ironing facilities, cable TV, and air conditioning for a comfortable stay.

Nearby Attractions
Explore popular destinations such as the Premium Outlet Mall, TopGolf, and The Country Lakes Golf Club, all just a short distance away from Fairfield Inn & Suites Chicago Naperville/Aurora.

Book your stay now at Fairfield Inn & Suites Chicago Naperville/Aurora for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Location

Guest Reviews

8.5
Based on 251 reviews
Cleanliness: 7.75
Service: 9.25
Location: 8.75
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 9.25
J
Jamal • couple • us
7
Great location and clean
Pros:

Easy check-in and very helpful service

Cons:

N/A

2026-10-29 • via Nuitee
C
Carley • family_with_children • us
7
Cons:

The water for showers/bath only reached warm, it never got hot. There was also a weed smell in the hallway.

2026-10-26 • via Nuitee
C
CLARENCE • couple • br
9
Pros:

Instalacoes boas. Localização boa. Atendimento dos funcionários bom.

Cons:

Café da manhã abaixo das expectativas para um hotel da rede Marriot.

2026-10-20 • via Nuitee
B
Brad • couple • us
8
2026-10-19 • via Nuitee
R
Robert • solo_traveller • us
10
2026-10-12 • via Nuitee
D
Denise • couple • us
7
Pros:

Great location

Cons:

Close to restaurant and places

2026-10-10 • via Nuitee
C
Chad Jaschob • solo_traveller • us
10
2026-09-18 • via Nuitee
T
Taro • solo_traveller • jp
10
Gorgeous stop-by
Pros:

Close to ORD airport. Clean room TV was working. Breakfast. Accepting my checking in late night.

Cons:

Not specifically.

2026-09-13 • via Nuitee
N
Norbert • solo_traveller • ca
8
Pros:

Interior

Cons:

Cost and exterior

2026-08-25 • via Nuitee
J
Jeannine • couple • us
6
It was just a bed.
Pros:

Location was great. Room was clean.

Cons:

Night staff was rude when I asked for an ice bucket because there wasn’t one in our room, she just kept saying there was one in the room, so I had to dump items out of a bag I had to put ice in. Things happen but don’t be rude. The products in the shower were empty so I can’t depend on that anymore. ( because of course I didn’t bring any with me) won’t make that excuse again.

2026-08-11 • via Nuitee
E
Elizabeth • couple • us
5
The room was comfortable but facilities were not as lean as other Fairfield Inn by Marriott we have stayed at, there was
Pros:

The room was very comfortable.

Cons:

Potato chips on the floor in the elevator and breakfast was fair

2026-08-10 • via Nuitee
P
patlolla • extended_group • us
9
2026-08-07 • via Nuitee
C
Chad Jaschob • solo_traveller • us
10
2026-07-15 • via Nuitee
L
Lawrence • family_with_children • us
10
Enjoyed the stay.
Pros:

Well done.

2026-06-08 • via Nuitee
W
wsuryadi21 • solo_traveller • id
9
2026-05-20 • via Nuitee
J
Janaye • couple • us
10
2026-05-20 • via Nuitee
C
Christine • solo_traveller • us
10
2026-04-19 • via Nuitee
M
Monica Merigli, Adriano • extended_group • br
8
2026-04-10 • via Nuitee
K
Kaylee • solo_traveller • gb
10
Excellent and great vaule for money
Pros:

Really enjoyed my stay here was close to all shoppings dj food outlets the staff were very friendly I felt very safe considering I was a solo female traveller I would 100% recommend this place

2026-04-05 • via Nuitee
S
Sabrina • couple • us
9
2026-03-24 • via Nuitee