Hotel JAL City Sendai

Hotels
8.2 (350 reviews)
Kakyoin 1-2-12 , Sendai , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Small room size
Minor maintenance issues
Occasional noise from outside

Categories

Cleanliness
7.95
Rooms are clean, but some reviews mention narrow sinks and older room aesthetics.
Service
8.65
Staff considered polite and friendly, providing good service.
Location
8.45
Convenient location near Sendai station with easy access.
Room Quality
7.45
Rooms considered slightly small for three people and some maintenance issues.
Amenities
7.95
Basic amenities are available, though some suggested improvements.
Value for Money
8.25
Pricing is reasonable for the quality provided.
Food and Beverage
8.75
Breakfast is praised as delicious with a good variety.
Overall Experience
8.15
Overall positive feedback with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:01

Property Description

Convenient Location near JR Sendai Station
Hotel JAL City Sendai is a mere 3-minute walk from JR Sendai Station, offering renovated guest rooms with free WiFi and modern amenities.

Comfortable Rooms with Simmons Mattresses
Enjoy a restful sleep on Simmons mattresses in rooms equipped with a flat-screen TV, fridge, and electric kettle. Free amenities and sockets near the bed add to the convenience.

Dining Options and Night Views at Bar J-Lounge
Indulge in Italian and French fusion dishes at Restaurant Jolie or savor traditional Japanese meals at Washunraku. Unwind at Bar J-Lounge with cocktails and stunning night views on the 14th floor.

Book your stay at Hotel JAL City Sendai for a perfect blend of comfort and convenience.

Important information:

For guests booking more than 3 rooms, please note a group policy will apply. Please contact the property for further details.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDJ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.2
Based on 350 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.45
Room Quality: 7.45
Amenities: 7.95
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.15
P
Pei-Chu • family_with_children • tw
7
2026-03-20 • via Nuitee
W
Walter • family_with_children • hk
9
Room size acceptable
Pros:

Very good

Cons:

Room size acceptable

2026-03-19 • via Nuitee
E
ERIKO • couple • jp
7
2026-03-19 • via Nuitee
H
HIROMASA • solo_traveller • jp
7
2026-03-19 • via Nuitee
森 • family_with_children • jp
8
2026-03-16 • via Nuitee
吉村 • family_with_children • jp
10
Pros:

駅から近くて朝食がバイキングだったところ。

Cons:

エレベーターに乗るときカードをタッチするところ。

2026-03-15 • via Nuitee
H
HSIN CHUAN • family_with_children • tw
8
2026-03-10 • via Nuitee
K
KEISUKE • couple • jp
2
2026-03-10 • via Nuitee
T
tsugio • solo_traveller • jp
8
普通
Pros:

エレベーターが速い

Cons:

特段なし

2026-03-09 • via Nuitee
N
Naokazu • couple • jp
10
とても快適でした。人にお勧めしたいです。
Pros:

仙台駅から近く、場所が分かりやすかったです。
交差点や信号機を通らずに行くことができました。
朝食は豊富なメニューで、とても美味しかったです。

Cons:

部屋内でケトルのある場所が分かりづらかったです。
テレビの番組表がほしかったです。
ダブルベッドの片側が壁にベタ付けだったので、夜中のトイレが行きづらかったです。

2026-03-08 • via Nuitee
布施 • family_with_children • jp
7
Pros:

加湿器もあり、快適だった

Cons:

ディナーのレストランがない。

2026-03-05 • via Nuitee
W
WEN HSIAO • family_with_children • tw
10
2026-03-05 • via Nuitee
L
Li Ling • family_with_children • tw
5
2026-03-04 • via Nuitee
M
Midori • family_with_children • jp
7
立地もよく綺麗でした!!!!
Pros:

朝食が種類もあり美味しかったです!!!!

Cons:

シャワーカーテンの横幅が短かったです。
子供と利用したのですが、横幅が足りず
かなり気を付けないとトイレ側に水しぶきが行ってしまいます

2026-03-02 • via Nuitee
I
IChun • couple • tw
10
位置佳，飯店人員很親切，性價比很高
Pros:

位置很棒，但一開始需要找一下

Cons:

無

2026-02-24 • via Nuitee
C
CHIA HAU • extended_group • tw
7
地點好！設備有點老舊
Pros:

地點

Cons:

早餐料理品項有點少！與金澤日航有點差距

2026-02-14 • via Nuitee
英奎 • family_with_children • tw
10
2026-02-14 • via Nuitee
Y
Yoshio • solo_traveller • jp
7
2026-02-13 • via Nuitee
E
Excellent • extended_group • th
10
2026-02-11 • via Nuitee
C
CHUN JU • couple • tw
9
Pros:

地理位置性價比高！

2026-02-10 • via Nuitee