Hotel JAL City Sendai

Hotels
8.2 (343 reviews)
Kakyoin 1-2-12 , Sendai , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Small room size
Minor maintenance issues
Occasional noise from outside

Categories

Cleanliness
7.95
Rooms are clean, but some reviews mention narrow sinks and older room aesthetics.
Service
8.65
Staff considered polite and friendly, providing good service.
Location
8.45
Convenient location near Sendai station with easy access.
Room Quality
7.45
Rooms considered slightly small for three people and some maintenance issues.
Amenities
7.95
Basic amenities are available, though some suggested improvements.
Value for Money
8.25
Pricing is reasonable for the quality provided.
Food and Beverage
8.75
Breakfast is praised as delicious with a good variety.
Overall Experience
8.15
Overall positive feedback with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:01

Property Description

Convenient Location near JR Sendai Station
Hotel JAL City Sendai is a mere 3-minute walk from JR Sendai Station, offering renovated guest rooms with free WiFi and modern amenities.

Comfortable Rooms with Simmons Mattresses
Enjoy a restful sleep on Simmons mattresses in rooms equipped with a flat-screen TV, fridge, and electric kettle. Free amenities and sockets near the bed add to the convenience.

Dining Options and Night Views at Bar J-Lounge
Indulge in Italian and French fusion dishes at Restaurant Jolie or savor traditional Japanese meals at Washunraku. Unwind at Bar J-Lounge with cocktails and stunning night views on the 14th floor.

Book your stay at Hotel JAL City Sendai for a perfect blend of comfort and convenience.

Important information:

For guests booking more than 3 rooms, please note a group policy will apply. Please contact the property for further details.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDJ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.2
Based on 343 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.45
Room Quality: 7.45
Amenities: 7.95
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.15
英奎 • family_with_children • tw
10
2026-02-14 • via Nuitee
C
CHIA HAU • extended_group • tw
7
地點好！設備有點老舊
Pros:

地點

Cons:

早餐料理品項有點少！與金澤日航有點差距

2026-02-14 • via Nuitee
Y
Yoshio • solo_traveller • jp
7
2026-02-13 • via Nuitee
E
Excellent • extended_group • th
10
2026-02-11 • via Nuitee
C
CHUN JU • couple • tw
9
Pros:

地理位置性價比高！

2026-02-10 • via Nuitee
C
CHUN JU • extended_group • tw
9
2026-02-10 • via Nuitee
S
Saya • extended_group • jp
10
2026-02-09 • via Nuitee
R
ryota • solo_traveller • jp
9
2026-01-31 • via Nuitee
C
Chiemi • family_with_children • jp
7
良かった
Pros:

スタッフの方々の接し方
朝食の美味しさ
部屋の綺麗さ

Cons:

部屋のすきま風
ほんのホンノ少しなんですが窓に接すると冷たい風が入ってきて　サム😨！となります

2026-01-25 • via Nuitee
N
Norman • family_with_children • tw
10
Pros:

位置、早餐、房間

2026-01-25 • via Nuitee
H
Hirotake • couple • jp
9
2026-01-25 • via Nuitee
R
RAI • extended_group • jp
7
全然良い
Pros:

全て良いです

Cons:

無い

2026-01-22 • via Nuitee
N
NARITA • extended_group • jp
9
2026-01-21 • via Nuitee
R
Rebecca • extended_group • fr
9
Nice
Pros:

It was close to the station. We got a room for 3 (actually quite complicated to find)

2026-01-21 • via Nuitee
H
Hanae • family_with_children • jp
9
また行きたい
Pros:

綺麗で必要な設備は整っていたし、スタッフの方はとても親切で気持ち良かった。

Cons:

トイレとお風呂が一緒だったので、子供も一緒だと
少し不便だった。

2026-01-19 • via Nuitee
S
Sze Jun • extended_group • hk
8
2026-01-19 • via Nuitee
T
Tooru • solo_traveller • jp
5
2026-01-19 • via Nuitee
H
HARUMI • family_with_children • jp
8
2026-01-19 • via Nuitee
M
Mihoko • family_with_children • jp
9
良かったです。お世話になりした
Pros:

設備も綺麗、清潔で、空調も良かったです。
朝ごはんのバイキングも充実していて美味しかったです

Cons:

なし

2026-01-19 • via Nuitee
T
TETSUYA • extended_group • jp
6
20年ぶりの仙台を楽しませていただいた
Pros:

JALブランドで、安心感がある。

Cons:

コインランドリーがあれば良かった。
（近くのランドリーは、線路の向こう側だった）

2026-01-19 • via Nuitee