Hotel JAL City Sendai

Hotels
8.2 (479 reviews)
Kakyoin 1-2-12 , Sendai , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Small room size
Minor maintenance issues
Occasional noise from outside

Categories

Cleanliness
7.95
Rooms are clean, but some reviews mention narrow sinks and older room aesthetics.
Service
8.65
Staff considered polite and friendly, providing good service.
Location
8.45
Convenient location near Sendai station with easy access.
Room Quality
7.45
Rooms considered slightly small for three people and some maintenance issues.
Amenities
7.95
Basic amenities are available, though some suggested improvements.
Value for Money
8.25
Pricing is reasonable for the quality provided.
Food and Beverage
8.75
Breakfast is praised as delicious with a good variety.
Overall Experience
8.15
Overall positive feedback with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:01

Property Description

Convenient Location near JR Sendai Station
Hotel JAL City Sendai is a mere 3-minute walk from JR Sendai Station, offering renovated guest rooms with free WiFi and modern amenities.

Comfortable Rooms with Simmons Mattresses
Enjoy a restful sleep on Simmons mattresses in rooms equipped with a flat-screen TV, fridge, and electric kettle. Free amenities and sockets near the bed add to the convenience.

Dining Options and Night Views at Bar J-Lounge
Indulge in Italian and French fusion dishes at Restaurant Jolie or savor traditional Japanese meals at Washunraku. Unwind at Bar J-Lounge with cocktails and stunning night views on the 14th floor.

Book your stay at Hotel JAL City Sendai for a perfect blend of comfort and convenience.

Important information:

For guests booking more than 3 rooms, please note a group policy will apply. Please contact the property for further details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDJ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.2
Based on 479 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.45
Room Quality: 7.45
Amenities: 7.95
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.15
Y
Yoshihiro • solo_traveller • jp
10
2026-07-11 • via Nuitee
K
Keishi • extended_group • jp
10
2026-07-11 • via Nuitee
R
Rio • couple • jp
10
2026-07-10 • via Nuitee
M
MAMORU • couple • jp
5
2026-07-09 • via Nuitee
J
Junichi • solo_traveller • jp
10
Pros:

最上階の特別室みたいなところを用意してくださって優越感に浸れました。

Cons:

無いです。

2026-07-09 • via Nuitee
M
MIKI • solo_traveller • jp
7
2026-07-09 • via Nuitee
とし • solo_traveller • jp
10
Pros:

立地的

2026-07-08 • via Nuitee
C
Chun-Hao • solo_traveller • tw
8
2026-07-08 • via Nuitee
J
Junpei • solo_traveller • jp
8
2026-07-08 • via Nuitee
Y
yosimitu • solo_traveller • jp
10
大大満足、ぜひ選んでね。
Pros:

車で行きましtたが、駐車場が隣り合わせでとてもたすかりました。
大きなワゴンでもしっかり駐車でき、スタッフもとても親切でした。
また、機会があればこのホテルを選択します。
因みに、氷サーバーあるのはとても良いです、お酒のみにも打ってつけ？

2026-07-08 • via Nuitee
N
Naowarat • solo_traveller • th
8
2026-07-07 • via Nuitee
R
RYUTARO • solo_traveller • jp
8
2026-07-07 • via Nuitee
福嶋 • solo_traveller • jp
4
次回は選ばないかな
Pros:

朝食は種類も多く、カレーも美味しくいただきました

Cons:

トラブル対応が遅く、追加のお願い事に対して迷惑そうな態度をとられたのが残念

2026-07-07 • via Nuitee
T
TAMIO • solo_traveller • jp
8
快適
Pros:

朝食が和食、洋食とバリエーションがあり美味しい

Cons:

なし

2026-07-07 • via Nuitee
T
Tomomi • family_with_children • jp
10
大満足です☺︎
Pros:

とにかく立地がいい！子どもが小さかったので一回ホテルで休んでからまた仙台の街に繰り出せるのがありがたかったです。朝食もすごく種類が豊富で朝から感動でした！子どもいながら牛タン食べれてなかったので朝の牛タンカレーで摂取できました！フロントのお姉さんが我が子に笑顔で何度も声をかけてくださり嬉しかったです☺︎シャンプーも香りが良かったので嬉しかったです☺︎子どもがいるといろいろと制限ありますがホテルJALシティ仙台さんのおかげで赤ちゃんいながらも最大限に仙台楽しめました！ありがとうございました☺︎また行きます！

Cons:

なし

2026-07-06 • via Nuitee
T
TERUYO • solo_traveller • jp
6
2026-07-05 • via Nuitee
H
hiromi • family_with_children • jp
5
少し残念
Pros:

仙台駅近いところ

Cons:

とにかくアメニティが少なかった。もっと充実して欲しいです。

2026-07-05 • via Nuitee
なかむーさ • solo_traveller • jp
8
2026-07-05 • via Nuitee
M
MASAHIRO • couple • jp
10
2026-07-05 • via Nuitee
ミロ吉 • solo_traveller • jp
7
Pros:

駅が近いので、とても良かった。朝食も美味しかった。

Cons:

タオルが少し変な匂いがしたのが、気になった。

2026-07-04 • via Nuitee