Extended Stay America Suites - Pensacola - University Mall

Hotels
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Extended Stay America Suites
7 (583 reviews)
809 Bloodworth Lane , Pensacola , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Some staff were helpful
Cons:
Unclean rooms
Poor customer service

Categories

Cleanliness
4.71
Numerous mentions of filthiness and odors, including bed bugs and unclean rooms.
Service
8.18
Mixed experiences; some positive mentions of staff, but also reports of rudeness and poor service.
Location
9.22
Mentioned positively in several reviews; convenient for travelers.
Room Quality
5.67
Multiple comments on outdated and unsatisfactory room conditions.
Amenities
7.2
Some amenities were functional but often outdated; issues with missing items reported.
Value for Money
7.66
Generally acceptable for price, though many issues cause dissatisfaction.
Food and Beverage
6.71
Breakfast hours were limited, with reports of insufficient food availability.
Overall Experience
6.68
Overall experience marred by cleanliness issues and service problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:07

Property Description

Convenient Location and Amenities

This hotel is strategically located just 3 miles from Pensacola International Airport and 16 miles from the beautiful Pensacola Beach. Guests can take advantage of the on-site launderette and stay connected with complimentary Wi-Fi throughout the property.

Comfortable Accommodations with Kitchenettes

All rooms are air-conditioned and equipped with a full kitchen, perfect for guests looking to prepare their meals. Additionally, each room features a work desk, ironing facilities, and a designated dining area for added convenience.

Outdoor Dining and Recreational Opportunities

Guests can enjoy outdoor dining at the picnic tables or explore the nearby reefs and bays. For those seeking adventure, rental boats and snorkeling opportunities are just 9 miles away. After a day of activities, unwind at the hotel with free parking, vending machines, and housekeeping services.

Ready to experience a comfortable stay with convenient amenities? Book your stay at Extended Stay America Pensacola now!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7
Based on 583 reviews
Cleanliness: 4.71
Service: 8.18
Location: 9.22
Room Quality: 5.67
Amenities: 7.2
Value for Money: 7.66
Food and Beverage: 6.71
Overall Experience: 6.68
C
Caleb • couple • us
10
Affordable and comfortable with amazing staff.
Pros:

The staff here 10/10 didn’t meet a single person who wasn’t willing to help me. The rooms were very nice and furnished. I’d say it’s your best bang for your buck.

Cons:

Didn’t really have an issues

2026-02-13 • via Nuitee
C
Charles • couple • us
3
Cons:

The smell of the rooms, the loudness of other guests staying, the constant police cars sitting in parking lot

2026-01-19 • via Nuitee
G
Gloria • family_with_children • us
5
2026-01-19 • via Nuitee
J
Jose • couple • us
6
Pros:

I did not take breakfast and the was to old, carpet nasty with holes and the toilet dirty.

2026-01-19 • via Nuitee
A
Ashley • couple • us
1
Cons:

The area was not the best with several drug deals going on. When we entered the building we instantly smelled smoke. The elevator was broken and took 3 minutes to go one floor. When we got to our hallway to our room it smelled like weed and cat pee mixture which was very unsettling. We had hoped when we got to the room it would have been cleaned properly but it was not. The floors were sticky and so were the counters. We only felt comfortable putting our bags in the tables and felt like we had to wear our crocs in the room because of the poor cleanliness of the room. Also we were told we would have a continental breakfast and all they had were a small stand with coffee and some oatmeal and muffins available. We had come last minute because of a family emergency and this was advertised differently. We were not happy with our stay nor we would ever recommend this again to anyone.

2026-01-15 • via Nuitee
D
Durant • solo_traveller • us
10
2026-01-13 • via Nuitee
C
Cooper • family_with_children • us
1
2026-01-02 • via Nuitee
T
tabitha • family_with_children • us
3
Pros:

Area

Cons:

Poor customer service, sink not completely cleaned, no cups or anything for the kitchen

2025-12-31 • via Nuitee
B
Burkhart • solo_traveller • us
5
2025-12-30 • via Nuitee
T
Tesa • couple • us
7
Pros:

Good location.

Cons:

The room on the first floor was a bit dingy looking, but all amenities were working properly.

2025-12-08 • via Nuitee
O
Oliver • family_with_children • us
1
2025-12-02 • via Nuitee
K
Koten • extended_group • de
6
Für billiges Geld einen Raum zum Schlafen, es war wenigstens ruhig
Pros:

Gesprächiges Personal

Cons:

Uralte eineichtung, ekliger Teppich, im Gang und im Zimmer hat es gestunken

2025-11-27 • via Nuitee
D
Demetrice • solo_traveller • us
1
I didn’t stay I left as soon as I saw that room
Pros:

Nothing

Cons:

It was filthy smells like smoke the moment you walk in. There was bed bugs, furniture is ragged in the rooms the floor was filthy. I left as soon as I checked in and STILL HAVE NOT RECEIVED MY REFUND ( plus they had the nerve to charge 175.00 smoking fee smh)

2025-11-24 • via Nuitee
D
David • couple • us
10
2025-11-23 • via Nuitee
G
Gabrisha • family_with_children • us
8
2025-11-18 • via Nuitee
B
Brent • couple • us
10
Pros:

Great location and great staff.

2025-11-05 • via Nuitee
P
Pedro • solo_traveller • us
5
2025-10-31 • via Nuitee
K
Kimberly • couple • us
10
2025-10-28 • via Nuitee
M
Marcelo • solo_traveller • br
5
Pros:

Foi uma passagem rapida

Cons:

As instalações eram bem antigas e mal cuidadas

2025-10-20 • via Nuitee
L
Loretta • family
10
Pros:

The rooms were clean that they had silverware plates, everything that you needed.
Had no problem, getting clean sheets and lining nothing.I just enjoyed my stay

2025-10-06 • via Nuitee