The Grove Hotel

Great location a few blocks from both the art museum and greenbelt. Parking in the garage was easier than expected. Special shout out to Sean at the service desk who was helpful with every little detail, including a guided tour of the spa. Only issue for us was the floor of the jacuzzi tub which was slicker than an ice rink to the point of being dangerous. We learned however that it is operated by an independent company so nothing they can do about it.

Loved the Proximity to downtown Boise and the convention centre. Friendly and accomodating staff. Airport shuttle service.

The room was beautiful

I like how beautiful its looks and how convenient the location is!

From the moment the valet helped us to SEAN as the concierge to the front desk staff I was made to feel welcome and stress-free. SEAN was kind enough to get a luggage cart help load our luggage and even take it up to our room for us as my husband is on oxygen and that is usually a struggle for us. Now I normally don’t talk about hair dryers, but let me say that they actually have one that is like my one at home not like the cheap crap most hotels have secured to the wall. The restaurant on site was fantastic with an amazing bison meatloaf. The room not only had a walk-in shower but an amazing freestanding tub which I took advantage of and used their robes and slippers. We were up on the 13th floor on the Fourth of July and we could see all of the fireworks in town. I am a local and needed a stress-free day away and The Grove fit that Bill. I would stay again.

Very nice property. We loved everything about it but the price.

Check-in starting at the valet was so smooth and Sean I believe the concierge was immediately helpful grabbing a cart for our luggage and gangs to the counter. He told us a little bit about the restaurant hours ,the spa hours ,and even helped with our luggage upstairs, which was a bonus since we retired and weary. Funny for me to write about a hair dryer, but it was just like mine at home, which all the other hotels I’ve ever been to are those cheap lightweight barely working hairdryers. I would stay here again. It was very comfortable.

Yes, the hotel is absolutely beautiful, but like most things in life, it's what's on the inside that truly counts.

From the moment I arrived and was greeted by the valet team, I knew I was in for a great experience. They were professional, welcoming, incredibly kind and handsome for sure. Not only did they help with my luggage, but they also went above and beyond by assisting with work materials that needed to be delivered to the arena. That level of service made a lasting first impression.

The room was beautiful, clean, and comfortable. The complimentary fitness center was an unexpected bonus, and having access to both a steam room and hot tub was the perfect way to relax after a long day of work. The bars and restaurants were also fantastic, with great food and a wonderful atmosphere.

As impressive as all of those amenities were, they still don't compare to Sean. I honestly don't know if I've ever met someone so genuinely passionate about customer service. He was attentive, enthusiastic, and consistently went far above and beyond what anyone would expect from a manager. His commitment to making every guest feel valued is remarkable, and he is the biggest reason I will continue choosing this hotel whenever I'm in the area.

So yes, this is a beautiful hotel—but it's the people who work here that truly make it exceptional. They are the reason guests keep coming back, and they are what set this hotel apart from the rest.

Good location, nice room and wonderful caring staff

My wife and I went to Boise for the first time just to see the city. We chose the Grove Hotel as it was centrally located and had an adjoining spa/fitness center. We had a wonderful room on the 13th floor with excellent views of the city. Our room was a suite with 2 separate rooms and it turned out perfect. We ate at the Trillium restaurant on the premises. We ended up eating all our breakfasts there (we were there a week) because the food was so good, coffee was great, it was convenient and the service 5 star. Why go anywhere else? We also ate 2 dinners in the restaurant. The food is well prepared and extremely good and we very much enjoyed our dinners. In addition, the service was excellent with everyone so helpful and nice. We highly recommend eating there.
Our room came very clean and we opted for no maid service and handled things ourselves as we are not messy people and got help with towels or dumping trash anytime we needed. The service and friendliness of the hotel staff, led by the manager we interacted with, Sean, was, once again (this gets boring, huh?) excellent. The front desk is always patient and helpful. The shuttle from and to the airport was perfect. We can't say enough about the service and friendliness of the people working in the hotel. It is clearly 5 star. I have been in rated 5 star hotels in this country and in Europe and none exceed the service we received here. Just a side note, we found the people in Boise to be very friendly and helpful, more than most other places we have been.
This is far too long. When we come back to Boise we will stay here again. We did have a great massage in the spa but we really didn't use the pool or fitness center because we walked the town and then got lazy. Grove Hotel is very highly recommended.

I've stayed at some very nice hotels and have never received customer service like we did at the Grove. Sean and Deserae went so above and beyond to take care of us. Can's speak highly enough about them and the rest of the staff. We wouldn't stay anywhere else in Boise.

The convenience of the location

Gym was amazing! Cold plunge was awesome!!

Great location, comfy bed and easy parking.

The Grove is in a perfect location for visiting Boise without needing a car. It's within walking distance to restaurants, bars, entertainment (theater, library, plays), and attractions (capitol building, river walk), shopping.
The hotel is very nice with comfortable, clean rooms with all the amenities you could want.
The staff is very friendly, accommodating and knowledgable about the area.
You can even see a hockey game without leaving the hotel.
The free shuttle to and from the airport is a nice plus.

The coffee service was nice, could have been longer. Only lasted until 7 a.m. Our bedroom was spacious, I didn't like that we were put into a wheelchair accessible room. There was no room around the sink to place items. The shower got the floor very wet, we placed a towel there. I thought the pillows were amazing, however the bed was just ok. We loved the bar inside and the manager there.