La Quinta by Wyndham Jacksonville Butler Blvd

Hotels
•
La Quinta by Wyndham
6.6 (903 reviews)
4686 Lenoir Avenue South , Jacksonville , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Comfortable beds
Convenient/location close to highway and dining
Several guests reported friendly/helpful staff
Some guests praised the breakfast (decent choices, fresh fruit)
Pet-friendly / outside access for dogs
Rooms described as refurbished and comfortable by some
Cons:
Serious cleanliness issues: mold, mildew, musty smells, reported infestation
Inconsistent housekeeping and room service (towels not replaced)
Rude or inconsistent front desk service reported by some
Billing problems: duplicate charges, deposit charges, unexpected fees
Maintenance issues: noisy AC, no hot water in some cases, broken fixtures/locks
Breakfast timing/cleanliness complaints and occasional poor quality

Categories

Cleanliness
3
Strongly negative: multiple guests report mold, mildew, infestation, musty smells, housekeeping failures and general lack of deep cleaning.
Service
7.5
Mixed but generally positive: several reports of rude front desk staff, but many guests also describe helpful and friendly staff; service inconsistency noted.
Location
8.5
Consistently positive: many guests cite a convenient, accessible location with easy highway access and nearby dining options.
Room Quality
7
Mixed: beds described as comfortable and rooms sometimes refurbished, but issues reported with odors, noisy AC, chipped furniture, broken fixtures and occasional lack of hot water.
Amenities
6.8
Mixed: breakfast available (timing/cleanliness inconsistent), pet-friendly policy noted, but problems with AC in halls, door locks, and inconsistent room service/towel replacement.
Value for Money
6
Somewhat negative: several guests felt the hotel was expensive for what it offers, cited high pet fees, unexpected/duplicate charges and deposit issues.
Food and Beverage
7.2
Mixed-positive: multiple guests praised the breakfast and fresh fruit options, though others noted late service, unclean breakfast area, or that the breakfast wasn’t great.
Overall Experience
6.8
Mixed overall: while many guests enjoyed comfortable beds, good location and helpful staff, repeated cleanliness and maintenance problems and some billing issues led to uneven experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Convenient Location near Beach
Located just a 15 minutes' drive from the beach, La Quinta Inn & Suites Jacksonville Butler Boulevard offers a perfect blend of relaxation and entertainment.

Comfortable Rooms and Amenities
Featuring flat-screen TVs, alarm clocks, and more, our guest rooms ensure a comfortable stay. Upgrade to rooms with a microwave and refrigerator for added convenience.

On-Site Fitness Center and Facilities
Stay active at our fitness center or relax by the outdoor pool. With a daily continental breakfast and meeting facilities, we cater to all your needs.

Book now to experience the best of Jacksonville at La Quinta Inn & Suites Jacksonville Butler Boulevard.

Important information:

Service Animals - ADA-defined service animals are welcome free of charge.

Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. / Fees - Nonrefundable 25 USD nightly per pet. Max 75 USD per stay.

Other Information - Contact the hotel for additional details and availability.
Renovation work of the property will be carried out from the end of 2025 to January 1, 2026. .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.6
Based on 903 reviews
Cleanliness: 3
Service: 7.5
Location: 8.5
Room Quality: 7
Amenities: 6.8
Value for Money: 6
Food and Beverage: 7.2
Overall Experience: 6.8
B
Belinda • family_with_children • us
5
Pros:

Front desk clerk was rude and her boyfriend hanging out with her

Cons:

The overall cleanliness was sub par

2026-10-30 • via Nuitee
C
Colleen • solo_traveller • us
3
Four other hotels within walking distance of here, Stay somewhere else.
Pros:

Beds were comfortable and location was convenient.

Cons:

There was mold in the bathroom, housekeeping never came, breakfast wasn’t great, hotel itself needs serious cleaning and maintenance, staff was rude.

2026-10-30 • via Nuitee
R
Rosie • couple • us
8
2026-10-30 • via Nuitee
N
Nicholas • couple • us
1
They wanted to move me to another room but whole hotel is infested. It should be illegal to allow people in this place.
Pros:

Nothing

Cons:

It was infested with mold everywhere. They don’t ac the hallways so condensation is everywhere. You can smell it everywhere. I let them know I was leaving after first night and they charged me the 2nd night.

2026-10-29 • via Nuitee
P
Parker • couple • us
10
Cons:

Only minor complaint was the air conditioning unit was quite a bit louder than most I would say but not a huge problem

2026-10-29 • via Nuitee
J
Jeffery • extended_group • us
4
2026-10-27 • via Nuitee
J
James • extended_group • us
10
2026-10-26 • via Nuitee
S
Steve • couple • gt
6
Comfortable & Convenient
Pros:

Comfortable beds, great staff.

Cons:

Breakfast served too late. Room could have been a bit cleaner.

2026-10-26 • via Nuitee
P
paul • family_with_children • gb
9
2026-10-26 • via Nuitee
J
Josef • family_with_children • us
6
Left a day early and they still have 2 separate $100 holes on 2 different credit cards.
Pros:

Location

Cons:

Broken toilet paper holder. Front door lock/door frame was broken. No hot water

2026-10-26 • via Nuitee
A
Angelica • family_with_children • us
8
2026-10-24 • via Nuitee
P
Pedro • extended_group • us
10
Pros:

The rooms were very nice and comfortable and the staff very nice and the breakfast very good thank you

Cons:

I have nothing to say bad about my stay

2026-10-23 • via Nuitee
R
Rodriguez • family_with_children • pr
10
2026-10-23 • via Nuitee
S
Sarah • couple • us
8
The stay itself was nice and having the breakfast is a great benefit!
Pros:

It’s nice and clean

Cons:

Being charged each time for a deposit when you add another night.

2026-10-22 • via Nuitee
J
Jasmine • couple • us
10
2026-10-21 • via Nuitee
J
Juanita • couple • us
1
2026-10-21 • via Nuitee
B
Bonnie • family_with_children • us
7
2026-10-20 • via Nuitee
D
DOMINICK • couple • us
10
Friendly staff, convenient and welcoming
Pros:

We stayed one week night. Excellent location, convenient access to/from highway, appreciate the reasonable 'pet friendly' fee, our room was clean without residual odors and refurbished, comfortable, quiet room. Decent breakfast choices including whole fresh fruit. An independent restaurant is just across the parking lot.

2026-10-20 • via Nuitee
A
Anlly • solo_traveller • cl
10
2026-10-19 • via Nuitee
D
Décio Campos • couple • br
10
Pros:

Essas datas foram a primeira vez que cheguei em Miami, no final da viagem voltei ao hotel, gostei muito.

Cons:

Nada a declarar

2026-10-19 • via Nuitee