Hampton Inn Carrollton KY

Hotels
•
Hampton Inn
7.6 (86 reviews)
7 Slumber Lane , Carrollton , US
+1 770-838-7722

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Decent breakfast
Nice atmosphere
Better than nearby hotel
Cons:
Overcharged / did not honor Booking.com rate
Staff dismissive about billing dispute
Pillows were flat
Pool temperature problems
Credit promised but not yet received

Categories

Cleanliness
7.6
Standard quality for this hotel tier.
Service
6.5
Mixed service: onsite staff were dismissive about the billing dispute, but a Hampton representative later promised a credit (not yet received).
Location
7.6
Standard quality for this hotel tier.
Room Quality
7.5
Mixed: pillows described as flat and pool room temperature issues reported, but overall stay otherwise acceptable.
Amenities
9
Breakfast available and atmosphere noted as nice; pool is available though guests reported temperature problems.
Value for Money
3.5
Strong negative sentiment due to multiple reports of being overcharged and the property not honoring the Booking.com rate.
Food and Beverage
9.2
Decent breakfast and pleasant atmosphere reported; some guests did not use dining services.
Overall Experience
9.9
Generally positive stay experiences (e.g., "Stay was fine", "Better than the hotel next door"), but marred significantly by billing/overcharge issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Convenient Location
Located just a half-mile from Interstate 71 and a 1-minute walk from Butler Outlet Mall, Hampton Inn Carrollton KY offers easy access to shopping and major highways.

Comfortable Accommodations
Guests can enjoy spacious rooms equipped with a flat-screen cable TV, work desk, microwave, fridge, and coffee maker. Stay connected with free Wi-Fi and unwind in the indoor pool or gym.

On-Site Amenities
The hotel features a daily hot breakfast to start your day right, a business center for convenience, and laundry facilities for added comfort during your stay.

Book your stay at Hampton Inn Carrollton KY for a relaxing and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CVG

Location

Guest Reviews

7.6
Based on 86 reviews
Cleanliness: 7.6
Service: 6.5
Location: 7.6
Room Quality: 7.5
Amenities: 9
Value for Money: 3.5
Food and Beverage: 9.2
Overall Experience: 9.9
S
Sheila • couple • us
3
Stay was fine. Being overcharged and having my concern about the higher rate dismissed by the staff in training was rude
Pros:

This property did not honor the Booking.com rate of $195.85 for my one- night stay. Instead they charged my credit card $342.87. When I spoke with someone on site she was adamant that it was the proper rate and seemed clueless about how to provide a credit. When I contacted Booking.com, I was told I would need to accept the higher charge on my card and send a copy of the credit card bill to Booking.com in order to receive proper credit towards this overcharge. The following day I heard from one of the Hampton representatives who indicated she would provide me with a credit to my account in the amount of $146.98. To date I have not received that credit on my card and it is currently August 8. My credit card still shows the overcharge for this property. I will not be staying here again since they don’t seem capable of honoring the Booking.com rate. If I do not receive a proper credit to my credit card in the next few days, I will be disputing the $342.87 charge.

Cons:

Did not honor the Booking.com rate.

2026-08-08 • via Nuitee
A
Ajak • family_with_children • us
3
2026-07-19 • via Nuitee
R
Rebecca • couple • us
6
Better than the hotel next door
Pros:

Decent breakfast and nice atmosphere

Cons:

Pillows were flat, pool room was hot and water was freezing.

2026-07-06 • via Nuitee
E
Elizabeth • solo_traveller • us
8
Cons:

They overcharged me and no one available to take care of it.

2026-06-15 • via Nuitee
B
brown • solo_traveller • us
10
2026-06-15 • via Nuitee
R
Richard • couple • us
9
It was good.
Pros:

We didn’t eat there.

Cons:

There was a big price difference in what Booking . Com had and what we paid. I was surprised.

2026-05-31 • via Nuitee
E
Elizabeth • couple • us
10
2026-05-05 • via Nuitee
M
Matilda • solo_traveller • us
10
2026-05-05 • via Nuitee
B
Bennedicta • solo_traveller • us
1
2026-04-09 • via Nuitee
N
Nicholas • solo_traveller • us
10
2026-01-24 • via Nuitee
B
Bobbi • solo_traveller • us
10
Excellent oroperty
Pros:

Staff and facility was excellent

Cons:

Nothing

2026-01-20 • via Nuitee
G
GREG • couple • us
8
We always count on hampton inns to provide a good night.
Pros:

The hotel was ample for our stay, the staff was cordial & helpful. The breakfast was good. The pool was refreshing.

Cons:

The hotel was smelly, the bathroom fan was noisy, the bed was comfortable but wasn't sure of the cleanliness, spots on the sheets & a dead bug between the mattresses. The pool area had open windows with no screens, & water seemed cold with poor circulation.

2026-01-19 • via Nuitee
B
Bonnie • couple • us
8
Very comfortable
Pros:

Good breakfast. Don't know her name. But the lady at the desk dried a pair of jeans for me when the dryer on my floor was out of otder.

Cons:

Iron was missing dial...almost burned a shirt. Need to update.

2026-01-19 • via Nuitee
G
Guzal • family_with_children • us
10
2025-10-17 • via Nuitee
M
Mark
10
Pros:

Free breakfast good selection, very friendly staff, rooms were comfortable but could use some updates, bathroom door did no latch

2025-09-28 • via Nuitee
T
Tricia
10
Pros:

Convenient location and friendly staff

2025-09-04 • via Nuitee
T
Theresia
8
Pros:

Comfortable beds good breakfast

2025-08-04 • via Nuitee
T
TracyM • couple • us
10
2025-07-31 • via Nuitee
R
Ronald • family_with_children
10
Pros:

Helpful and very polite staff, clean and spacious rooms, great breakfast

2025-06-26 • via Nuitee
C
Cheryl • family
10
Pros:

So far excellent! Homemade breakfast casserole is the best!!!

2025-05-27 • via Nuitee