Hotel ZIZI Kyoto Gion

Hotels
8 (290 reviews)
Higashiyama-ku Furunishicho 320 , Kyoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Non-smoking throughout
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Cons:
Cleanliness issues
Weak service

Categories

Cleanliness
7.39
There were multiple mentions of cleanliness issues, including dust in rooms and a dirty toilet.
Service
7.86
Staff was described as unhelpful and not always present, indicating some room for improvement in service.
Location
8.9
Positive comments about proximity to attractions and good access to public transport.
Room Quality
8.35
Rooms were generally praised for their size and comfort.
Amenities
6.88
Lack of facilities like elevators and issues with heating/cooling systems were noted.
Value for Money
8.34
Overall, the stay was seen as good value relative to the location and room quality.
Food and Beverage
8.39
No specific feedback was provided, considered standard quality for this hotel tier.
Overall Experience
7.86
Mixed feedback suggests a generally positive experience but with several areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:29

Property Description

Central Location in Higashiyama Ward

Located in the heart of Kyoto's Higashiyama Ward, Hotel ZIZI Kyoto Gion offers convenient access to popular attractions such as Gion Shijo Station, Shoren-in Temple, and Heian Shrine. Immerse yourself in the rich culture and history of Kyoto while staying just steps away from these iconic landmarks.

Comfortable and Well-Equipped Rooms

Experience a comfortable stay in our air-conditioned rooms equipped with modern amenities including a desk, kettle, fridge, safety deposit box, and flat-screen TV. Relax in a private bathroom with a bidet and enjoy a restful night's sleep on our cozy bed linen.

Free WiFi and Convenient Services

Stay connected with complimentary WiFi throughout the hotel and take advantage of our luggage storage facilities. Our non-smoking property ensures a pleasant environment for all guests. Book your stay at Hotel ZIZI Kyoto Gion for a memorable experience in Kyoto.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 290 reviews
Cleanliness: 7.39
Service: 7.86
Location: 8.9
Room Quality: 8.35
Amenities: 6.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 7.86
D
david • family_with_children • es
6
Excelente ubicación, habitación falta de limpieza y escaleras
Pros:

La ubicacion y tamaño de la habitacion y la habitacion estaba guapa

Cons:

El trato en el check in, las escaleras que subimos 5 pisos con maletas sin ninguna ayuda, no hicieron la cama ningun dia a pesar que cuando lo contratamos indicaban que si, y poca limpiaza en la habitación, llena de polvo y el sofa muy incomodo.

2026-04-11 • via Nuitee
T
Tlaloc • couple • mx
10
2026-04-10 • via Nuitee
C
Cassandra • extended_group • ca
8
2026-04-09 • via Nuitee
V
Valentina • family_with_children • it
10
Pros:

Posizione perfetta e camera bellissima

Cons:

Le scale🤣

2026-04-06 • via Nuitee
K
Kana • family_with_children • jp
8
Very spacious rooms! Comfortable stay
Pros:

Very spacious rooms! Beds were comfortable and clean. Nice corner room with large windows and quiet neighborhood.

Cons:

Only 1 small bath towel provided per guest. Would have been nice to have 2 bath towels. No room cleaning service.

2026-04-05 • via Nuitee
B
Breanna • family_with_children • us
8
Pros:

Great location! Hugeeee rooms! Beautiful bathrooms with double sink! Our rooms had balcony which was so nice to be able to hang outside and take everything in.

Cons:

There is really no front office staff on site, you are kind of left to fend for yourself. Also no elevator and we were sent to the last floor! That is totally on us, because we didn’t read the no elevator part, but it was definitely a pain after a tired long day and getting all luggage in and out of the hotel.

2026-04-05 • via Nuitee
A
Antonio Cittera • couple • it
8
Pros:

Colazione non c’è
Posizione ok

Cons:

Staff presenti saltuariamente, non capiscono e non parlano inglese (solo una persona) ma non sempre presente.
Tre piani a piedi con le valigie senza nessun aiuto

2026-04-03 • via Nuitee
M
masashi • family_with_children • jp
7
コスパ最強
Pros:

とにかくアクセスがとても便利。どこに行くにも困らない位置。

Cons:

駐車場が運試し状態。真横が空いていればいいが空いていない場合苦労する。
エスカレーターないが仕方ない感じ。

2026-04-02 • via Nuitee
一般社団法人 • extended_group • jp
8
2026-03-31 • via Nuitee
M
Michelle • family_with_children • au
10
2026-03-31 • via Nuitee
D
Doi • extended_group • jp
7
値段が安いので致し方ない
Pros:

安い所。

Cons:

バルコニーの床が朽ちて穴が空いていて怖くて出られなかった点。
壁に穴が空いててガムテープで止めていたが剥がれていた点。

2026-03-30 • via Nuitee
G
Giovanni • couple • us
6
2026-03-29 • via Nuitee
J
Ján • family_with_children • sk
8
2026-03-23 • via Nuitee
M
MICHIAKI • extended_group • jp
7
2026-03-23 • via Nuitee
E
EKER • family_with_children • tr
9
Pros:

Odası çok genişti.

2026-03-21 • via Nuitee
K
Kazuya • family_with_children • jp
9
家族泊には良かった
Pros:

部屋は広くてゆっくり出来て、和室もあり快適でした。

Cons:

ホテルに出入りする時に近所の人が叫んできたのがちょっと気持ち悪かったです。

2026-03-20 • via Nuitee
J
Jorge • extended_group • jp
3
Pros:

部屋が広い

Cons:

お風呂髪の毛のこってた

2026-03-17 • via Nuitee
N
Naoki • couple • jp
7
2026-03-10 • via Nuitee
R
Riko • extended_group • jp
3
滞在中は80点、滞在後は-50点
Pros:

部屋がとても綺麗で設備も良かった。
dysonのドライヤーなど設備は申し分ない。

Cons:

友達のワイヤレスイヤホンが、外国人の(恐らくバイト)の清掃員によって盗まれた。ゴミ箱に入っていたからなどの言い訳により、清掃員からの大した謝罪もない。位置情報で発覚したものの、それがなければ泣き寝入りするところだった。
また、宿泊者代表としてメールアドレスを書いた紙を提出したが、その次の日から迷惑メールが大量に届くようになった。ホテルに提出した書類から漏れたと思われる。ホテル側の人間の仕業かどうかは確かではないが、個人情報の書類の管理が不十分である事は間違いない。

2026-03-10 • via Nuitee
山本 • couple • jp
6
Pros:

場所は観光に大変便利でした。
お部屋は広めでゆったり目で過ごしやすかったです。

Cons:

４階エレベーターなしは、少しの荷物なので問題なしでしたが、トランクの方はしんどいと思います
お風呂のドアがガビているのが少し気になりました
泡ハイターかけたら、すぐ取れるのにな〜と。

2026-03-05 • via Nuitee