Extended Stay America Suites - Pittsburgh - Carnegie

Hotels
•
Extended Stay America Suites
7 (449 reviews)
520 North Bell Avenue , Carnegie , us

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location (easy on/off, near freeway and other hotels)
Multiple mentions of friendly/exceptional/front-desk staff (Romero)
Good value for budget-minded guests (some stays praised price)
Pet-friendly
Some guests felt safe (esp. solo elderly traveler)
Cons:
Severe cleanliness issues (mildew, black mold, stains, hair on linens, dirty appliances)
Poor room condition (old/scratched furniture, damaged TVs, loose toilet seats, clogged drains)
Unpleasant odors in hallways/rooms
Inconsistent or poor breakfast / food service
Reports of rude staff in some instances and inconsistent service

Categories

Cleanliness
3
Multiple guests reported severe cleanliness problems (mildew, black mold, stains on beds, pubic hair on towels, dirty microwave) and overall 'gross' conditions — consistent negative sentiment.
Service
10
Service is a clear positive in many reviews: several guests call staff 'exceptional', 'extremely friendly' and single out front-desk employees (e.g., Romero) as highly helpful; a few reports of rudeness exist but praise is strong and frequent.
Location
10
Location consistently described as convenient, easy on/off the freeway, close to other hotels and attractions — commonly cited as a reason guests chose the property.
Room Quality
3.5
Rooms frequently criticized for poor condition: old/scratched furniture, loose toilet seats, clogged drains, running tub, damaged/broken TVs and general disrepair.
Amenities
6.5
Amenities are limited and inconsistently provided (guests reported missing kitchen supplies, no covers, few advertised features), but the hotel does offer basic budget-level amenities and pet acceptance for some travelers.
Value for Money
8
Mixed sentiment: some guests felt the price represented good value (notably for event stays), while others felt the condition did not justify the rate. Overall leans positive for budget-minded travelers.
Food and Beverage
6
Several complaints about breakfast (missing or unsatisfactory) and at least one incident with limited service (muffin timing); not a frequently praised area but also not universally addressed.
Overall Experience
9
Overall impressions are polarized: many severe negatives around cleanliness and room condition, but multiple guests report a positive stay due to helpful staff, safety for solo travelers, pet policy and strong price — overall experience can be good for budget-focused guests who prioritize location and service over room condition.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 17:31

Property Description

Fully Equipped Kitchen in Every Room

Experience the convenience of having a stovetop, microwave, and fridge in your room at Extended Stay America - Pittsburgh. Prepare your meals or snacks just the way you like them during your stay.

Complimentary Grab-and-Go Breakfast

Start your day right with a free grab-and-go breakfast that includes a variety of options such as breakfast bars, muffins, and hot cereal, along with coffee and tea. Enjoy a quick and delicious breakfast before heading out to explore the city.

Convenient Location and Amenities

Located near popular attractions like PNC Park and Heinz Field, our hotel offers free WiFi, 24-hour front desk service, and free onsite parking for your convenience. Explore the best of Pittsburgh with ease during your stay at our extended stay hotel.

Book your stay at Extended Stay America - Pittsburgh - Carnegie now and enjoy the comfort and convenience of a fully equipped kitchen, complimentary breakfast, and a prime location near top attractions.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 449 reviews
Cleanliness: 3
Service: 10
Location: 10
Room Quality: 3.5
Amenities: 6.5
Value for Money: 8
Food and Beverage: 6
Overall Experience: 9
J
Jordan • couple • us
7
Ok for the money
Pros:

Location was ok

2026-08-06 • via Nuitee
Q
Qammer • solo_traveller • us
9
2026-08-06 • via Nuitee
J
Jaganmohan • family_with_children • ca
4
2026-07-19 • via Nuitee
Z
Zoey • solo_traveller • us
1
Gross
Pros:

Convenient

Cons:

Gross, rude staff, smelly Rooms with nasty stains. Didn’t even feel comfortable showering there

2026-07-15 • via Nuitee
V
Venkata • couple • us
1
2026-07-13 • via Nuitee
C
carlos • solo_traveller • co
1
Fracaso total
Pros:

Nada, pésima atención del empleado del final del día

Cons:

El supuesto desayuno es un robo

2026-07-09 • via Nuitee
G
gunasekar • family_with_children • us
2
2026-06-30 • via Nuitee
P
Petra • solo_traveller • rs
1
2026-06-30 • via Nuitee
Q
Qammer • solo_traveller • us
10
2026-06-28 • via Nuitee
C
Carole • couple • us
10
I was quite safe and comfortable ..staff was exceptional .
Pros:

The staff was excellent …I’m an elderly woman traveling alone. I felt safe and accepted .

Cons:

It was all good.

2026-06-20 • via Nuitee
C
cynthia • solo_traveller • us
2
Not worth the money.
Pros:

The staff. The location. It was close to other nicer hotels, so anticipating a quality facility and room. Plus close to freeway access.

Cons:

My issue is with the condition of the facility. The room looked like it was put together with items from a yard sale. The hallways and room smelled horrible. Not my 1st Extended stay. Have always enjoyed. This hotel needs to be totally gutted or demolition. The tub water ran all night. No supplies for kitchen use, scratched/old furniture [night stands didn't match / one was a table] and toilet seat was loose [almost fell off]. Needed to work but couldn't even sit in work chair as it was damaged. The key slot was damaged; took a dozen attempts to unlock]. The rate was on the lower end, but definitely not cheap [motel 6 level environment with a La Quinta/Quality or Comfort Inn price]. Did not feel safe. Had more pics but limited accepted and cannot edit.

2026-06-19 • via Nuitee
L
Lisa • solo_traveller • us
6
Not a vacation spot , but fine for spending the night after the ballgame.
Pros:

Staff was friendly. Pets are welcomed.

Cons:

The fcatpet in my room was gross. The sound wouldn't come on the TV.

2026-06-15 • via Nuitee
R
Rice • solo_traveller • us
7
2026-06-15 • via Nuitee
K
KRISTIE • solo_traveller • us
10
2026-06-07 • via Nuitee
C
Crystal • solo_traveller • us
3
1 star rating
Pros:

Location easy on and off location.

Cons:

The staff were not very friendly. The toilet in our room did not work, told the front desk attendant and she simply said sorry and then was nasty when I went to grab a muffin because it was after 10 it was 1030. Meanwhile I had to fill the toilet with a cup from the sink to get it to flush. There was also black mold on the ceiling in the bathroom. Two of the wall lights did not work either. I would not recommend this hotel or stay here again.

2026-06-07 • via Nuitee
V
Vladislav • couple • us
8
2026-06-03 • via Nuitee
C
Carole • solo_traveller • us
4
It was ok
Pros:

Convenient location

Cons:

Not aesthetically pleasing - room and grounds.

2026-05-25 • via Nuitee
J
John • couple • us
7
A place to sleep
Pros:

Location

Cons:

Nothing

2026-05-24 • via Nuitee
G
Grullon • solo_traveller • us
1
Pros:

Nothing

Cons:

Mildew all over shower and room, stains on my bed. Dirty microwave. Dusty, pet like hair on comforters. Pubic hair on clean wash towels.

2026-05-24 • via Nuitee
J
Jeff • solo_traveller • us
7
Cons:

There were no covers in the room. The bathroom sink dtain was clogged.

2026-05-08 • via Nuitee