Extended Stay America Suites - Orange County - Lake Forest

Hotels
•
Extended Stay America Suites
7.2 (632 reviews)
20251 Lake Forest Drive , Foothill Ranch , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location
Value for Money
Cons:
Cleanliness
Service
Room Quality
Food and Beverage

Categories

Cleanliness
5.53
Numerous reviews highlighted dirty rooms, unclean facilities, and poor hygiene.
Service
8.5
Mixed sentiments about service; lacked warmth and friendliness from staff.
Location
10
Positive comments about the location being convenient and accessible.
Room Quality
6.54
Rooms described as old, uncomfortable, and dirty.
Amenities
8.49
Basic amenities were available, but breakfast and cleanliness were significant issues.
Value for Money
7.52
Pricing seen as acceptable, but overshadowed by poor cleanliness and service.
Food and Beverage
4.48
No proper breakfast provided, causing dissatisfaction.
Overall Experience
6.53
Most reviews indicated a negative overall experience due to multiple serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:09

Property Description

Convenient Kitchenettes
Each room at Extended Stay America - Orange County - Lake Forest features a convenient kitchenette with a stove-top, microwave, and refrigerator. Perfect for longer stays, guests can enjoy the flexibility of preparing their meals just like at home.

Complimentary Amenities
Enjoy free WiFi, a 24-hour front desk, and a grab-and-go breakfast with a variety of options including breakfast bars, muffins, and hot cereal. The hotel also provides weekly housekeeping services at no extra cost, making your stay hassle-free.

Prime Location
Located in Lake Forest, our hotel is near popular attractions like the Saddleback Church and Verizon Amphitheater. With free onsite parking and easy access to nearby sites, Extended Stay America offers convenience and comfort for your stay.

Book now to experience the perfect blend of comfort and convenience at Extended Stay America - Orange County - Lake Forest.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 632 reviews
Cleanliness: 5.53
Service: 8.5
Location: 10
Room Quality: 6.54
Amenities: 8.49
Value for Money: 7.52
Food and Beverage: 4.48
Overall Experience: 6.53
J
Joshua • couple • us
1
2026-03-30 • via Nuitee
L
LaDonna • family_with_children • us
1
Pros:

Nothing

2026-03-25 • via Nuitee
V
Vasquez • family_with_children • us
1
Pros:

This is the dirtiest place I ever stepped into that why I didnt even bother staying after what I saw...Its disgusting cant even clean the rooms up..You shouldnt even be charging what you charge its not worth the price..It should only be like $50 a nite not worth more then that 🤢

2026-03-25 • via Nuitee
C
Conrad • couple • us
1
Pros:

Nothing

Cons:

None of the light work in the room

2026-03-23 • via Nuitee
J
Jerrel • family_with_children • us
5
2026-03-21 • via Nuitee
O
Osama • couple • qa
1
2026-03-19 • via Nuitee
M
Monica • solo_traveller • us
5
2026-03-15 • via Nuitee
X
xthemadgenius • solo_traveller • us
10
Pros:

Nice room, stove and all

Cons:

breakfast is not breakfast it is just coffee

2026-03-11 • via Nuitee
B
Britani • solo_traveller • us
7
2026-02-11 • via Nuitee
L
LaDonna • family_with_children • us
1
Cons:

The fact that had to wait few hours longer than 3pm to check in cause no rooms were clean then first night there my room didn't have frig or microwave. Then I extended stay and got kicked out at 1230am because they didn't process payment from booking.com right they didn't do their job and when lady from booking called he said thete was no way to help me so me and my daughter were kicked out at 1230am in the rain. When I had already paid for my stay.

2026-02-11 • via Nuitee
B
Brainard • couple • us
2
2026-02-11 • via Nuitee
L
LaDonna • family_with_children • us
1
Pros:

Nothing

Cons:

They didn't have coffee or breakfast like they said it was just bad customer service

2026-02-11 • via Nuitee
D
Doug • solo_traveller • us
1
Not informed of room faults before charged and room was not changed. Very un helpful staff.
Pros:

Location

Cons:

Missing refrigerator, smell of mold, unhelpful staff, no coffee in morning, etc. etc.

2026-01-31 • via Nuitee
W
WARREN • couple • us
1
Atrocious
Pros:

Nothing

Cons:

Room was dirty cold
When to use the heat smelling like it was on fire Smoke detector was not on the ceiling toilet did not flush went down to reception I told him the room was very cold and the heater was not working he just gave me a blanket
We left without unpacking

2026-01-22 • via Nuitee
C
Cristina • couple • us
1
Uncomfortable
Pros:

The price is better than other places

Cons:

The facility is out at the back, the facility is dirty, the facility needs renovation, the bed is old and uncomfortable. It said free breakfast but when my bf went downstairs its all gone and it was only 9 am. Over all the palce needs a renovation and keep the homeless or drug people away. As we found a small zip lock bag ,who know whats in it as we flash it down the toilet .

2026-01-20 • via Nuitee
F
FRANCISCA • couple • us
5
It was okay
Pros:

So so

Cons:

Need to improve quality 😕

2026-01-20 • via Nuitee
S
Stephanie • solo_traveller • us
7
Pros:

It was quiet!

Cons:

Before a guest checks into a room make sure that all lamp fixtures are in working condition.

2026-01-19 • via Nuitee
N
Nimish • solo_traveller • us
2
Pros:

I was charged for 2 days when I stayed only for one day. Hotel asked me to go through booking.com for a refund. I cannot get access to customer service at booking.com as there is no number listed anywhere. The online message gives an error message when I try to text in the portal. Please call me to process refund - nimishtolat@gmail.com asap.

2026-01-19 • via Nuitee
K
Kai • extended_group • cn
4
2026-01-19 • via Nuitee
A
Ashley • couple • us
1
We would not recommend staying here as it was expensive and dirty.
Pros:

The location was quiet.

Cons:

The room was dirty. The refrigerator had splatters on the front of it. The cabinets in the kitchenette were falling apart and sticky. The recliner in the room was torn up. The TV remote was sticky. They did not provide us with bath towels, so we had to use our beach towels. When we asked the front desk for towels, they said they were still in the dryer and were damp so to come back later, when later there was no one manning the front desk. The windows to the room had cracked glass, the ceiling was peeling away, and the room was missing the smoke detector and had wires sticking out of the ceiling where it should have been.

2026-01-19 • via Nuitee