Courtyard Indianapolis Northwest

Hotels
•
Courtyard by Marriott
8.3 (379 reviews)
7226 Woodland Drive at 71st Street , Indianapolis , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Clean and comfortable
Friendly staff
Newly remodeled
Helpful front desk
Cons:
Unclean rooms
Misled about breakfast
Issues with staff behavior
Limited amenities

Categories

Cleanliness
7.88
Mixed sentiments; while some reviews praised cleanliness, there were significant complaints about room conditions.
Service
9.15
Generally positive sentiments regarding service with specific mention of kind and accommodating staff.
Location
8.89
Positive mentions of convenient location, generally favorable.
Room Quality
7.84
Comments regarding room quality were mixed; some stated issues with cleanliness and maintenance.
Amenities
8.57
Some amenities were appreciated, but others noted missing features like breakfast.
Value for Money
8.33
Overall satisfaction with value, though some felt misled about included services.
Food and Beverage
7.38
Negative sentiment regarding breakfast, which was not as expected.
Overall Experience
8.35
Despite issues mentioned in reviews, most guests expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:32

Property Description

Convenient Location and Modern Amenities
Centrally located between downtown Indianapolis and the airport, Courtyard Indianapolis Northwest offers an indoor pool, fitness center, and on-site bistro. Enjoy free WiFi and premium cable channels on a 32-inch TV in every room, along with a work desk and ergonomic chair.

Delicious Dining Options
The Bistro serves up healthy breakfast and dinner choices, as well as a variety of cocktails, wine, and beer in the evening.

Relaxing Outdoor Spaces and Tech-Centered Lobby
Unwind by the firepit, picnic area, or barbecue facilities on the outdoor patio. The lobby features tech workspaces, on-demand updates, and a snack shop. With nearby attractions like the Indianapolis Motor Speedway, make your stay memorable at Courtyard Indianapolis Northwest.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: the "breakfast included" rate includes breakfast for 2 adults and 2 children under 12 years old.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 379 reviews
Cleanliness: 7.88
Service: 9.15
Location: 8.89
Room Quality: 7.84
Amenities: 8.57
Value for Money: 8.33
Food and Beverage: 7.38
Overall Experience: 8.35
K
K9045AObrandic • Business • Nashville, Davidson County, Tennessee
2
BUGS in the rooms!
Pros:

BUGS in a Marriott was not on my bucket list. My husband and I stayed for business travel. We took a nap after a long day of traveling and woke up to ANTS all over the tables, all in our bed.

After calling the front desk to ask for a change in room, and to explain how scared we were that the bugs were going to get in our bags, the front desk guy asked old us to put our luggage on the luggage holder to prevent them getting in ????

As a travel TikToker (who typically recommends Marriott across the world) I’m planning to post this so people don’t stay here. This has changed my entire outlook on Marriott and its standards.
We’re now leaving the hotel (at 12 AM) to find another hotel because I can’t sleep in a bug infested hotel.

2026-06-21 • via Tripadvisor
A
Anna • couple • us
6
It was overall good
Pros:

Everything was nice inside! Everything was comfortable. Excellent shower pressure.

Cons:

Well, location first off was a little sketchy. We also had ants invade our counter under the tv. Also, when we left to go to a concert, we left our curtains open. Probably shouldn’t have because we were on a first floor room, and there were handprints on the outside of the window, showing someone tried to break in.

2026-06-14 • via Nuitee
S
Sue • solo_traveller • us
10
Just needed a room for the night and you fit the bill.
Pros:

Did not have. Had to leave early.

2026-06-02 • via Nuitee
A
Anita • extended_group • us
9
comfortable, convenient
Pros:

modern and nice, great coffee shop

Cons:

We arrived late from a long drive. Settled into the room only to find our bathrrom sink pipe was broken and leaking all the water onto the floor. We used the ice bucket to put under the pipe. My husband went down to the front desk and was asked what he wanted to do about it. We were then given another room so all 4 people in the room had to pack up and move down the hall. This problem was very likely known by the housecleaners, but was left for the next guests to deal with. We ended up having a comfortable overnight in the other room and friendly workers at the coffee shop.

2026-05-31 • via Nuitee
H
hayes • couple • us
6
2026-05-23 • via Nuitee
D
Dawn • couple • us
10
2026-05-19 • via Nuitee
V
Venture26231478961 • Business • Minneapolis, Minnesota
2
A total dump
Pros:

I've never written a hotel review, but people need to beware of this awful hotel. For starters, the check in desk is so close to the automatic doors that no matter how far you move into the lobby, they will continually open and close. Which is annoying, especially when the check in process is slow and it's cold out. And speaking of check in, I checked in on the Bonvoy app and selected a mobile key only to learn that this hotel does not have mobile keys. My check in process was so slow that as I was still standing at the desk checking in, my colleague came down and said that the balcony door in her room wouldn't close. So naturally, I checked the door to my balcony. Not only would it not close, there was a quarter inch gap with the rain and bugs and loud highway sounds coming in (see picture). I then went back down to the front desk where they told me I just needed to slam the sliding door really hard. Slamming the door would not have helped. The handles and latches were so old school and the metal piece that would have held the door in place was fully bent. We then ventured out to a nice dinner (shoutout to the Preacher's Son) and returned to the hotel by 9 hoping for a night cap only to learn that this property does not have a liquor license and does not even sell wine or beer in their market. The bed was fine. Everything else was really cheap and sad for almost $300/night! I will not be staying here again.

2026-05-06 • via Tripadvisor
O
ODALO • solo_traveller • us
10
2026-05-05 • via Nuitee
E
Esperance • couple • us
7
2026-05-05 • via Nuitee
K
Katie • solo_traveller • us
10
Good stay
Pros:

Nice hotel

Cons:

Nice place friendly staff

2026-04-27 • via Nuitee
M
Marguerite • family_with_children • us
7
Pretty typical motel
Pros:

Staff was super friendly and helpful. Room was spacious and well appointed. We had an issue with our refrigerator which they attended to immediately.

Cons:

Carpets and linens were stained

2026-04-07 • via Nuitee
G
Geoffrey • couple • us
9
Over all great
Pros:

I don’t think the staff at the front desk knew what she was doing. My check in experience was terrible. I’ve never had an issue with checking in. I’ve been traveling for nearly 20 years where the host pays for the room and I just pay the incidentals with my personal card. She made it seem that because we used two different cards it caused an issue. I spent 20 mins or more trying to figure that out and trying to use different cards because the reader wouldn’t accept any of my cards. Insane

2026-04-06 • via Nuitee
R
Reginald • couple • us
10
N/a
Pros:

N/a

Cons:

N/a

2026-04-06 • via Nuitee
R
Robert • couple • us
10
I had a pleasant stay.
Pros:

Cleanliness and the professionalism of the staff.

Cons:

Nothing

2026-04-02 • via Nuitee
M
Marcus • couple • us
10
2026-04-02 • via Nuitee
F
Francis • couple • us
10
2026-03-20 • via Nuitee
G
Goldin • couple • us
7
Cons:

It was clean but bathroom needs updated

2026-03-10 • via Nuitee
D
Devani • couple • us
10
Great
Pros:

Good

Cons:

Nothing

2026-03-10 • via Nuitee
C
CYNTHIA • couple • us
9
Beautiful.
Pros:

Didn't I attend breakfast?

Cons:

None

2026-03-09 • via Nuitee
C
Curtis • couple • us
10
2026-03-02 • via Nuitee