Red Roof Inn PLUS+ Jacksonville – Southpoint

Hotels
Red Roof PLUS
8.4 (920 reviews)
6969 Lenoir Avenue East , Jacksonville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
7.19
Several reviews highlighted dirty rooms and hallways, impacting the overall cleanliness rating.
Service
9.99
Most reviews indicated friendly staff, contributing positively to service impressions.
Location
10
Numerous mentions of a great location close to attractions.
Room Quality
8.15
Mixed reviews on room quality; some issues like mold and old beds noted.
Amenities
7.68
Basic amenities reported, but lack of cleanliness and missing toiletries affected the score.
Value for Money
9.64
Considered good for budget travelers, although basic quality.
Food and Beverage
6.19
Promised breakfast not provided, leading to dissatisfaction.
Overall Experience
8.38
Mixed reviews; good location and service but significant cleanliness and quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:31

Property Description

Outdoor Swimming Pool and Free WiFi Access
Immerse yourself in relaxation at Red Roof Inn Jacksonville Southpoint with our refreshing outdoor swimming pool and stay connected with complimentary WiFi access throughout the property.

Convenient Room Features
Enjoy the convenience of a flat-screen TV, coffee machine, microwave, and refrigerator in select rooms at our hotel. Each room also boasts a private en suite bathroom for your comfort.

Meeting Facilities and Free Parking
Host your events seamlessly with our well-equipped meeting facilities, and take advantage of our complimentary parking during your stay.

Experience the best of Jacksonville, Florida with a stay at Red Roof Inn Jacksonville Southpoint. Book now for a memorable stay!

Important information:

Please note that guests must be 21 years of age or older in order to check in without a parent or official guardian. A valid ID is required to check in.

Please note that guests with a military ID can check in at 18 years of age or older.

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Limited housekeeping service is offered during your stay. Please contact the location for details.

1 Well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay.

Pet not to exceed 80 pounds. Please keep your animal on a leash when outside your room. In consideration of all guests, pets must never be left unattended in the guest room. When you walk your pet on the property, please be considerate and clean up after your pet. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 920 reviews
Cleanliness: 7.19
Service: 9.99
Location: 10
Room Quality: 8.15
Amenities: 7.68
Value for Money: 9.64
Food and Beverage: 6.19
Overall Experience: 8.38
M
Markajsha couple us
10
2026-02-08 via Nuitee
A
Anastasia couple us
7
Nice
Pros:

Nice quiet and staff was friendly

Cons:

None

2026-01-30 via Nuitee
L
Litzy couple us
10
2026-01-26 via Nuitee
L
Litzy couple us
10
2026-01-26 via Nuitee
L
Litzy couple us
10
2026-01-26 via Nuitee
T
TerriP919 family_with_children us
9
Good location
Pros:

Awesome location and easy to walk our dog. The staff was awesome.

Cons:

I found someone else's dog toys under our bed, so I know that area wasn't thoroughly cleaned. The setting on our refrigerator was turned to freezing, so we unexpectedly had two cherry ginger ale canned drinks explode. It sounded like a small bomb and blew the refrigerator door open. The staff was happy to give us rags so we could clean it up

2026-01-25 via Nuitee
O
Oluwadamilare couple ca
6
Ok experience
Pros:

Ok place for price

Cons:

No cleaning done all through the 4 day stay

2026-01-24 via Nuitee
K
Keyondra couple us
1
I did not like my stay and would not go back.
Pros:

Location was good

Cons:

The room I had the ac was broken. The towels had hair in them.

2026-01-24 via Nuitee
K
Keon couple us
2
2026-01-21 via Nuitee
V
Vasyl couple us
8
2026-01-20 via Nuitee
T
Taylor couple us
10
2026-01-20 via Nuitee
C
Caitlin couple us
6
Decent
Pros:

Price was good!

Cons:

Cleanliness of this properly is definitely lacking. Dirty hallways, dirty elevators & the room wasn't much better. While the price wasn't bad, they lacked in a lot of areas.

Also found roaches about the shower.

2026-01-20 via Nuitee
J
Jackson family_with_children us
8
2026-01-20 via Nuitee
G
Gregory family_with_children us
10
Pros:

They did not have breakfast

Cons:

The low to the floor toliets

2026-01-19 via Nuitee
M
Monique family_with_children us
6
2026-01-19 via Nuitee
K
Krisa family_with_children us
8
Pros:

Never seen breakfast nor did anyone mention they had breakfast.

Cons:

The refrigerators need to be upgraded and some of the AC's need to be replaced.

2026-01-19 via Nuitee
A
Anthony family_with_children us
7
Pros:

Close to the Highway

Cons:

The smell of the stairwell and the rooms maybe need reconditioning and deep cleaning

2026-01-19 via Nuitee
G
Greg family_with_children us
10
Pros:

The room was very clean and the staff was friendly

Cons:

There wasn't any air on the 5th floor and the toilet are low to the floor.

2026-01-19 via Nuitee
K
Koreen couple us
1
I hated this hotel and I want a refund
Pros:

Nothing at all the room are dirty and nasty the staff is very rude and disrespectful

Cons:

Everything I checked into my brand new room and the bathtub was filthy and it was mold in the room it also smelled like old cigarettes

2026-01-15 via Nuitee
W
Wilson couple us
5
2026-01-13 via Nuitee