Red Roof Inn PLUS+ Jacksonville – Southpoint

Hotels
•
Red Roof PLUS
8.4 (1009 reviews)
6969 Lenoir Avenue East , Jacksonville , us
+1 904-606-0833

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
7.19
Several reviews highlighted dirty rooms and hallways, impacting the overall cleanliness rating.
Service
9.99
Most reviews indicated friendly staff, contributing positively to service impressions.
Location
10
Numerous mentions of a great location close to attractions.
Room Quality
8.15
Mixed reviews on room quality; some issues like mold and old beds noted.
Amenities
7.68
Basic amenities reported, but lack of cleanliness and missing toiletries affected the score.
Value for Money
9.64
Considered good for budget travelers, although basic quality.
Food and Beverage
6.19
Promised breakfast not provided, leading to dissatisfaction.
Overall Experience
8.38
Mixed reviews; good location and service but significant cleanliness and quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:31

Property Description

Outdoor Swimming Pool and Free WiFi Access
Immerse yourself in relaxation at Red Roof Inn Jacksonville Southpoint with our refreshing outdoor swimming pool and stay connected with complimentary WiFi access throughout the property.

Convenient Room Features
Enjoy the convenience of a flat-screen TV, coffee machine, microwave, and refrigerator in select rooms at our hotel. Each room also boasts a private en suite bathroom for your comfort.

Meeting Facilities and Free Parking
Host your events seamlessly with our well-equipped meeting facilities, and take advantage of our complimentary parking during your stay.

Experience the best of Jacksonville, Florida with a stay at Red Roof Inn Jacksonville Southpoint. Book now for a memorable stay!

Important information:

Please note that guests must be 21 years of age or older in order to check in without a parent or official guardian. A valid ID is required to check in.

Please note that guests with a military ID can check in at 18 years of age or older.

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Limited housekeeping service is offered during your stay. Please contact the location for details.

1 Well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay.

Pet not to exceed 80 pounds. Please keep your animal on a leash when outside your room. In consideration of all guests, pets must never be left unattended in the guest room. When you walk your pet on the property, please be considerate and clean up after your pet. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Guest Reviews

8.4
Based on 1009 reviews
Cleanliness: 7.19
Service: 9.99
Location: 10
Room Quality: 8.15
Amenities: 7.68
Value for Money: 9.64
Food and Beverage: 6.19
Overall Experience: 8.38
C
Chesser • couple • us
6
2026-08-29 • via Nuitee
C
Clark • solo_traveller • us
2
2026-08-27 • via Nuitee
C
Cesar • extended_group • us
10
2026-08-27 • via Nuitee
B
Brittany • couple • us
10
2026-08-27 • via Nuitee
F
Freddie • solo_traveller • us
7
2026-08-27 • via Nuitee
S
Sebastian • extended_group • us
7
2026-08-22 • via Nuitee
S
Samuel • couple • us
10
Pros:

Very nice staff,clean rooms,and close to anything you need.

2026-08-22 • via Nuitee
A
ALLEN • solo_traveller • us
7
I’d stay here again if I have to in the future.
Pros:

I’ve stayed here before. Always a friendly staff!

Cons:

I killed a German cockroach near the sink. The toilet passer was on the dispenser backwards, in my opinion.

2026-08-22 • via Nuitee
M
Michael • solo_traveller • us
9
Great experience
Pros:

Price

Cons:

N/a

2026-08-17 • via Nuitee
F
Fred • couple • us
4
It was ok but not good enough that I’ll come back to
Pros:

Location The AC worked fine and quite

Cons:

No water at all , nothing to drink vending machines not working

2026-08-17 • via Nuitee
M
Morais • solo_traveller • br
8
Pros:

Conforto da hospedagem, limpeza e valor justo

Cons:

Não tem nenhum mercado, restaurante por perto, a lavanderia só tem uma máquina para lavar e secar. Eles cobram 50 dólares no cartão de garantia de danos materiais para devolver leva dias e tem que cobrar.

2026-08-14 • via Nuitee
T
Tiara • family_with_children • us
1
Don’t stay here
Pros:

The price

Cons:

No customer service , random people smoking weed ..

2026-08-07 • via Nuitee
A
Allyssa • family_with_children • us
10
2026-08-06 • via Nuitee
T
Taylor • family_with_children • us
10
Pros:

Everything so clean and nice and everybody was so nice. Nothing bad to say! Amazing deal for the price.

2026-08-04 • via Nuitee
S
Stacy • family_with_children • us
1
Smoke til the roof comes off hotel
Pros:

The only thing that was enjoyable was the other family that was there whose kids kept swimming with my child.

Cons:

The staff were beyond rude and just down right disgusting when address ANY issue. Whether it be the roaches because there is an infestation of them. Whatever “pest control” they claim to use ain’t doing the job. All the door say 100% smoke free and that is 100% a lie they allow cigarette smoking, weed smoking and who knows what else smoking inside rooms. I could smell cigarette smoke coming from the room that was connected to mine the entire time. Every time you walk in the hall to go anywhere all you can smell is weed smoke. NOT a family friendly place at all and if you order food good luck not eating roaches.

2026-08-03 • via Nuitee
M
Meilani • couple • us
8
2026-08-03 • via Nuitee
K
Kimberly • family_with_children • us
7
2026-08-03 • via Nuitee
T
Tahren • family_with_children • us
8
It was ok.
Pros:

Staff we're friendly. Establishment was clean as well. Pool area was nice and clean also.

Cons:

The shortage on towels and rags due to it being a busy weekend.

2026-07-23 • via Nuitee
S
Stacy • couple • us
1
A hellish nightmare
Pros:

There is NOTHING to like about the property. Even though every door has a sign on them saying “100% Smoke free” that is a flat out lie. They allow people to not only smoke cigarettes inside their rooms on ALL floors but they also allow people to smoke marijuana inside their rooms as well. There is no possible way the staff don’t smell the smoke they are very loud smells. They have roaches and the staff don’t care they get mad at you for telling them. They will throw you out of the hotel even after paying them for the room and security deposit. The staff are ghetto as all can be (including the Asian lady who is the WORST rep of the building along with her bulldog looking side kick with the shirt hair cut who sits at the front desk).
This place needs to be shut down and re-staffed top to bottom.

Cons:

Everything about this property was disgusting.

2026-07-23 • via Nuitee
D
Dickerson • solo_traveller • us
5
Pros:

I loved my stay .

Cons:

I didn't like how rude the staff was when I had just recently reserved another stay and the staff was completely rude and said we had "suspicious activity". Nobody came here nobody did anything wrong. Our neighbors had visitors all night long but I did NOT. Completely rude!! I can honestly say before yesterday I was happy and now today I will not ever stay here again! Yall had it in the bag!! And your daytime clerks are the rudest individuals

2026-07-21 • via Nuitee