Truss Hotel Times Square

Hotels
7.7 (671 reviews)
515 9th Ave , New York , us

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good cleanliness in most areas
Cons:
Small reception area
Old furniture
Inconsistent maintenance

Categories

Cleanliness
7.01
Some concerns about mold in bathrooms and ineffective cleaning service were noted.
Service
8.68
Front desk staff received multiple compliments for their friendliness and helpfulness.
Location
8.52
Numerous reviews praised the excellent location and accessibility to attractions and public transport.
Room Quality
7.47
Rooms felt outdated and some guests mentioned they were small for the number of people.
Amenities
7.8
Rooms equipped with microwaves and fridges, but some furniture was old.
Value for Money
7.46
Generally considered fair for the pricing, despite noted issues.
Food and Beverage
7.01
Not specifically mentioned, assumed standard for this hotel tier.
Overall Experience
7.68
Review sentiments indicate a satisfactory overall experience balanced by some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:49

Property Description

Luxurious Amenities

Truss Hotel Times Square offers a range of luxurious amenities including a fitness centre, garden, and terrace, providing guests with the perfect space to relax and unwind during their stay.

Modern Comforts

Each room at the hotel is equipped with modern comforts such as air conditioning, flat-screen TV, and free WiFi, ensuring a comfortable and enjoyable experience for all guests.

Prime Location

Conveniently situated in the heart of New York, just steps away from Times Square and other popular attractions, Truss Hotel Times Square is the ideal choice for travelers looking to explore the vibrant city.

Experience luxury, comfort, and convenience at Truss Hotel Times Square. Book your stay now for an unforgettable New York City getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

7.7
Based on 671 reviews
Cleanliness: 7.01
Service: 8.68
Location: 8.52
Room Quality: 7.47
Amenities: 7.8
Value for Money: 7.46
Food and Beverage: 7.01
Overall Experience: 7.68
A
Alan solo_traveller it
10
2026-03-28 via Nuitee
D
Danny couple nl
10
Good!
Pros:

The location was perfect! Few minutes from Times Square and a few minutes from Madison SG. The lady at the counter Jessy was super! Friendly and helpfull

2026-03-28 via Nuitee
A
Angela family_with_children us
8
Pros:

Didn’t experience breakfast but the stay was excellent and In a good location.

Cons:

No complaints

2026-03-28 via Nuitee
W
Whitney solo_traveller us
10
2026-03-26 via Nuitee
W
Whitney solo_traveller us
10
2026-03-26 via Nuitee
M
Manuel Angel solo_traveller ch
8
2026-03-26 via Nuitee
R
Rafael couple es
6
Ruidosa
Pros:

La ubicación es sin duda lo único destacable.

Cons:

Escuchas todo lo que pasa en las habitaciones contiguas y especialmente las obras que hay pegadas al hotel tanto de día como de noche, es difícil descansar si eres de sueño ligero.

2026-03-25 via Nuitee
L
Laura family_with_children es
10
Un hotel de 10
Pros:

La ubicación es excepcional, en 10 mins estás en Times Square y la habitación es enorme y muy cómoda con el microondas y la mini nevera para guardar el desayuno. La cama es muy grande y cómoda que también es importante. En los alrededores hay comercios y supermercados.
Volveré seguro!

Cons:

Hay un poco de ruido pero es lo normal al ser una ciudad ruidosa.

2026-03-25 via Nuitee
A
Ana extended_group pt
9
2026-03-25 via Nuitee
J
Jason solo_traveller gb
10
2026-03-24 via Nuitee
R
Ranuhandoko solo_traveller au
10
great stay
Pros:

it's a truly NYC living experience, the room is neat and tidy, water pressure, hot water was great, location is on point gor laundromat 3 doors down and places to eat nearby. the gym is 24hrs, got everything that you need for a workout on holiday

Cons:

tbh nothing, I know the hotel looks bit old but it's clean and exceeds my expectation

2026-03-23 via Nuitee
A
Anna-Katharina couple de
8
2026-03-23 via Nuitee
E
Elital solo_traveller il
9
2026-03-21 via Nuitee
S
Sean family_with_children ie
9
2026-03-20 via Nuitee
D
Daragh couple ie
10
2026-03-17 via Nuitee
A
Alan extended_group ch
6
Pros:

Riordino delle camere. Parquet. Grandezza stanza.

Cons:

Acqua della doccia e del bagno.
Sonorizzazione delle camere

2026-03-16 via Nuitee
A
Alfonso couple es
8
Alojamiento muy bien situado por un muy buen precio.
Pros:

Alojamiento muy bien situado, habitaciones espaciosas y cómodas y muy buena relación calidad-precio.

Cons:

Algunos días el agua caliente no funcionaba, pero fueron 2 días de 7 solo.

2026-03-16 via Nuitee
L
Lili couple fr
10
2026-03-15 via Nuitee
R
Romain couple fr
8
2026-03-13 via Nuitee
H
Hasan couple de
8
2026-03-13 via Nuitee