Enjoy Punta del Este

Hotels
8.8 (2423 reviews)
Rambla Claudio Williman , Punta del Este , uy

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Good amenities
Attentive staff
Cons:
Poor food quality
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
8.31
Issues with cleanliness noted, especially in dining areas.
Service
9.58
Overall service was good, with attentive restaurant staff.
Location
9.82
Great location with excellent views.
Room Quality
7.77
Problems with old rooms and maintenance.
Amenities
9.3
Good amenities including pools and spa, but some closed facilities.
Value for Money
8.76
Underwhelming breakfast and additional fees may affect value perception.
Food and Beverage
7.31
Breakfast was unsatisfactory, with notable issues.
Overall Experience
9.58
Overall good experience despite several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:32

Property Description

Luxurious Accommodation with Spectacular Views

Unmatched Amenities for Ultimate Relaxation

Gourmet Dining Experience and Entertainment Options

Book now to experience the epitome of luxury and relaxation at Enjoy Punta Del Este.

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.

Please note that cancellations must pay the first-night's complete charge plus the additional 22% VAT tax (based on local tax laws) if penalty applies. In case of early departure or modification, the cost of 1 night + 10% VAT will be charged.

Please note that half board meals (lunch or dinner) include a buffet meal only (beverages signify a surcharge).
Please note that extra bedding accommodations do not include half board services.

Plese note that drinks and beverages brought from outside of complex, including delivery are prohibited.

Upon check-in, a 100% charge of the reserved stay will be processed, and we kindly request a VISA or AMERICAN EXPRESS credit card for authorization of an incidental hold. This is to cover any possible additional charges, undisclosed expenses, potential damages to the property or its facilities, as well as any extraordinary cleaning services that may be necessary. The hold will be released upon check-out in accordance with the policies of your respective card issuer, ensuring a seamless and efficient departure process.

Please note that pets are only allowed upon request and subject to approval.

"Please note that construction works are taking place nearby (from 17/06/2026 to 01/12/2026) and some rooms may be affected by noise."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for US$10 per person per night when using an available cot.
    People 11 years old and over stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2423 reviews
Cleanliness: 8.31
Service: 9.58
Location: 9.82
Room Quality: 7.77
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 7.31
Overall Experience: 9.58
R
rita de cassia gonzaga daux da silveira • couple • br
10
2026-07-10 • via Nuitee
N
Nilton • couple • br
3
Localização excelente e estrutura física precária
Pros:

Localização e valet park

Cons:

Reforma fazendo barulho e poeira, quarto e banheiro antigo

2026-07-07 • via Nuitee
R
RENATA • couple • br
6
Experiência ruim pelos transtornos da reforma, de modo que não pudemos usufruir das dependências do hotel.
Pros:

Localização boa

Cons:

Hotel em obras com vários locais fechados aos hóspedes, quartos com carpete com cheiro forte

2026-07-06 • via Nuitee
C
Colman Casteluccio • solo_traveller • uy
8
2026-07-06 • via Nuitee
J
JbrNunes • solo_traveller • br
3
Pros:

Localização.

Cons:

O hotel deveria estar fechado.
Estão em obras, o barulho começava as 6:30 da manhã, várias áreas interditadas, piscina climatizada era uma delas, fomos no inverno com a intenção de aproveitar as comodidades do hotel, mas não tinha o que fazer tinhamos que passar o dia fora.
Eles informam que estão em MELHORIAS PARA MELHOR ATENDER OS HOSPEDES, mas não dizem que tem interdições.
Péssima experiência.

2026-07-05 • via Nuitee
R
Ricardo Jose • couple • br
1
O hotel tinha que estar fechado durante as obras.
Pros:

De nada.

Cons:

O hotel está em obras nesse momento. Muito barulho, cheiro de tinta, o spa com as maravilhosas piscinas estão fechadas, as piscinas externas também, as quadras de esportes também fechadas.

2026-07-05 • via Nuitee
M
MAURILIO • couple • br
8
O hotel realmente necessita de reformas!
Pros:

Localização!

Cons:

Na verdade eu paguei por uma acomodação melhor (com vista) e quando chegamos nos falaram que essa categoria entraria em reforma e nos deram uma opção que quarto com vista para um telhado. Nos ofereceram um jantar para compensar ou mudar de hotel pois não teria outras vagas. Aceitamos o jantar mas ficamos frustrados! E sem contar que o banheiro alagava no banho pois tinha somente uma cortina de plástico(horrível) fazendo o papel de Box!

2026-07-04 • via Nuitee
A
AleWin • family_with_children • uy
3
disappointing
Pros:

Almost nothing

Cons:

They were under construction and didn't let me know when I booked. The pool and spa couldn't be used (one of the reasons for going in winter is being able to use them), the workers started making noise at 7 or 8 am, the main entrance was closed, and some restaurants were closed. All of this without mentioning that it looks exactly the same as the last time I was there, over 25 years ago (old, dated).

2026-07-04 • via Nuitee
C
Carlos • solo_traveller • es
10
2026-07-04 • via Nuitee
G
Gonzalo • solo_traveller • uy
3
Pros:

Trato personal

Cons:

Piscinas clausurada sin previo aviso, colchon vencido, sabanas con mucho rose, muy incomoda, ademas de la obra que ya sabiamos, pero no ofrecia nada que hacer, por 150 uss noche fuera precio

2026-07-04 • via Nuitee
S
Sarkisian • solo_traveller • uy
1
Cons:

El hotel se encuentra atravesando un proceso de remodelación de tal magnitud que resulta imposible alojarse con tranquilidad y disfrutar de los servicios ofrecidos. Durante toda la estadía hubo ruidos constantes desde temprano en la mañana, olor a pintura, presencia permanente de obreros, dificultades para circular por las instalaciones y varios servicios e instalaciones fuera de funcionamiento, como por ej las piscinas.

Si bien el personal fue muy amable y siempre intentó brindar soluciones, la situación escapa completamente a su alcance. El inconveniente no radica en la atención recibida, sino en que el hotel, en el estado actual de la remodelación, no ofrece las condiciones esperables para una estadía acorde con el servicio contratado.

2026-07-03 • via Nuitee
M
Monica • solo_traveller • uy
9
Lindo lugar
Pros:

El desayuno, la piscina climatizada, la atención y la ubicación

Cons:

Podrían tener ensalada de frutas en el desayuno, la cama extra no era muy comoda, creo que podrian tener habitaciones triples con tres camas iguales.

2026-07-03 • via Nuitee
M
MARCELA • couple • co
8
Agradable.
Pros:

La ubicación y el desayuno había variedad de frutas.

Cons:

Camas viejas, cortinas viejas, muebles viejos hasta del balcón, el baño antiguo.

2026-07-02 • via Nuitee
G
Guillermo • family_with_children • uy
9
Si no fuera por las reformas y las carencias de oferta gastronómica ,excelente
Pros:

Desayuno y trato de personal

Cons:

La poca variedad de la oferta gastronómica y los precios de la misma

2026-06-30 • via Nuitee
V
Valastro • extended_group • ar
10
Cons:

Jo

2026-06-30 • via Nuitee
G
Gimena • family_with_children • uy
8
Buen lugar, cómodo
Pros:

Todo muy cómodo

Cons:

Puede mejorar el desayuno. Actualmente el hotel está en reformas

2026-06-30 • via Nuitee
G
Giselle • family_with_children • ar
7
Bien
Pros:

La ubicación buena y el desayuno muy completo

Cons:

Es un hotel que si bien están remodelando, quedó bastante antiguo

2026-06-29 • via Nuitee
I
ines • solo_traveller • uy
9
Pros:

La atención fue excelente.
La piscina es amplia y la limpieza muy buena.

Cons:

Justo iniciaron las obras y había mucho ruido, por lo demás la estancia fue excelente.

2026-06-29 • via Nuitee
D
Diego Nicolas • couple • uy
5
2026-06-28 • via Nuitee
A
Anmaris • solo_traveller • cl
1
Pros:

Un desastre

2026-06-27 • via Nuitee