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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Valet parking
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Snack bar
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Heated pool
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Indoor pool
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Toilet with grab rails
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Fitness/spa locker rooms
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Live music/performance
Review Highlights
Categories
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Property Description
Luxurious Suites and Penthouses
Indulge in 5-star luxury with our 154 suites and 4 penthouses, offering stunning views of Chelsea Harbour Marina and the River Thames. Each accommodation is designed to provide the perfect stay in Chelsea, ensuring comfort and elegance during your visit.
Harbour Bar and Terrace Dining
Experience alfresco dining like never before at our Harbour Bar and Terrace, where you can enjoy majestic views while savoring a fusion of British and Mediterranean cuisine. Treat yourself to expertly crafted cocktails or a glass of refreshing Champagne in a picturesque setting.
Relaxing Spa and Health Club
Unwind at The Spa at The Chelsea Harbour Hotel, where luxury meets relaxation. Enjoy a variety of therapeutic treatments, holistic experiences, and pampering services in a warm and inviting environment. Take advantage of our health club facilities, including a 17-metre indoor swimming pool and fitness suite, for the ultimate rejuvenation.
Book your stay at The Chelsea Harbour Hotel & Spa for an unforgettable experience in the heart of Chelsea.
Please note the extra bed price does not include breakfast for the additional guest in the room.
The credit card used to make the booking will need to be processed at check-in and an additional GBP 100 authorization per stay will be made on arrival.
Private parking is possible on site (reservation is not needed) and costs £85 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and costs GBP 85 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People 12 years old and over stay for £65 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Beautiful hotel with great views. Rooms are spacious and comfortable. Friendly and helpful staff. Thank you Asif for a smooth checkout and pleasant experience.
The location is very convenient and has access to over night parking
The hotel is now very old and is in dire need of a refit. There is paint peeling everywhere, thread hair carpets line the halls and the whole place feels lack lustre. The access to the spa from the hotel made you feel like you’re in a service lift and like you were in the wrong place. The ‘spar’ was more of a pool in a room attached to the hotel. Not a place to relax on that’s for sure. In summary it 5 star in the fact it has the facilities availability to qualify but falls very far from a 5 star luxurious hotel.
Clean, comfortable beds and the location is very good
Waiting staff in the breakfast area need a bit more training in addressing the guests.
And in etiquette.
الموقع
الستائر لاتفي بغرض اضلام الغرفه اثناء النهار
We popped in for a coffee in the afternoon , as we had been in Chelsea for the day. Beautiful location and view and fabulous greeting by the doorman. Sadly, this is where the service then declined…. I had a tea and my husband had coffee, which were lovely. Tea was brought without milk/lemon and we had to wait ages to ask for milk and it took even longer to arrive.
We asked for a scone/small cake, as we saw a full afternoon tea being served, so knew this was available. We were told there wasn’t anything available to give us and on enquiring further, not even a biscuit.
This hotel is classified as 5-star, which it achieves for its location….and that is ALL!
We were told that 2 staff were training, which was the reason for the poor service, really…?
Another guest was at the bar complaining about the awful service waiting for their drinks.
There are many other 5 star and indeed 4star hotels in London that give better service - go to any other of you value good service.
The room with the Harbour view was amazing.
Staff in the restaurant were not that attentive.
Asif from front desk was really helpful. Excellent hospitality.They made the experience comfortable and welcoming
We had a lovely lunch at the Anchor restaurant, Our waiter Reagon was attentive and very helpful which added to our experience of the lovely harbour surroundings.
Claudlou was amazing and helped me carry my bags up to my room. Top guy, top hotel!
Mt. Claucair is very helpful to guide for visiting London
Lovely stay!
Reddy at breakfast was amazing :) so helpful and friendly
Would 100% return
Reddy was amazing- so helpful and welcoming at breakfast :)
Reddy was so helpful and welcoming. He helped us in the morning with our breakfast as we didn’t know what to order! 10/10 customer service and will definitely come back as the hotel was lovely.
Udon was a very helpful concierge - sorted out my parking.
We had a great stay. The hotel is very nice and comfortable in a very good location. The staff is very kind and helpful, from the doormen to the cleaning ladies, front desk and waiters. Fahad, at the front desk during the night shift was extremely attentive and eager to help for any advice or request made from our part. Will definitely return.
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