Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean establishment
Cons:
Poor breakfast quality
Unexpected extra charges
Parking communication issues

Categories

Cleanliness
8.1
Clean and well-maintained rooms, but minor complaints about overall standards.
Service
8.6
Friendly and courteous staff, though there were a few gaps in service.
Location
9.1
Excellent location with easy access to key areas, making it very practical.
Room Quality
7.6
Room quality varied; some guests appreciated it, while others found it disappointing.
Amenities
8.1
Good amenities available, although some guests desired more kitchen facilities.
Value for Money
7.6
Mixed reviews on value; experiences were negatively affected by unexpected extra charges.
Food and Beverage
7.1
Breakfast was often described as subpar and lacking variety.
Overall Experience
8.6
Overall pleasant stay with some gaps, but many guests expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:01

Property Description

Convenient Parking Options
Parking is a breeze at our hotel, with both self-park and valet options available. The car park underneath the hotel provides easy access, and our Concierge team is ready to assist with valet parking from Binara Street.

Modern Amenities
Enjoy the convenience of our onsite gym, accessible 24/7 for all guests. For eco-conscious travelers, we offer two Tesla electric car charging ports in our car park, making it easy to stay charged up during your stay.

Delightful Dining Experience
Start your day right with a full breakfast buffet at Redsalt Restaurant. For guests looking to include breakfast in their stay, we offer various rates with different policies to accommodate everyone's needs.

Book now to experience these fantastic amenities and more at our hotel!

Important information:

There is parking available at the car park underneath the hotel. To self-park, enter the car park from the left-hand side of the hotel driveway, from Binara Street. For valet parking, enter the hotel driveway from Binara Street and our Concierge team will assist you.

Self-parking is $35 per day.. Please note that parking is subject to availability and cannot be reserved in advance. Please note that the parking height limit is 1.9 metres. Unfortunately we are not able to accommodate oversized vehicles. Two Tesla electric car charging ports are available for guest use in the Crowne Plaza Canberra car park.

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club or JCB credit card.

Can we please add a section at the bottom of the description stating

Please note that Photo ID is also required at check in and a copy may be retained on file.

For rates that include breakfast, please note this only includes breakfast for maximum two adults. Any additional guests -including children- have an additional cost to dine in the buffet. Redsalt Restaurant is currently operating a full breakfast buffet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CBR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 32 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 4983 reviews
Cleanliness: 8.1
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 7.1
Overall Experience: 8.6
J
Joanne • family_with_children • au
6
Good location. Hotel run down somewhat and staff impartial to guest requests
Pros:

Proximity to the city

Cons:

The length of time it took from requesting something and receiving it. Staff slow and nonchalant

2026-07-11 • via Nuitee
D
Deepak • solo_traveller • au
1
I will give 2 stars only
Pros:

The property was in very convenient location . Easy access to the shops and market.

Cons:

Room was smelly and so tight for four people . No swimming pool facility. Breakfast was average . No microwave and kettle to do the hot water , even though swimming pool was advertised .

2026-07-10 • via Nuitee
C
Carlo • couple • nz
8
Good family hotel
Pros:

Good location and layout of the property. Good staff and mostly clean.

Cons:

Some parts of the hotel could do a bit of touch up.

2026-07-10 • via Nuitee
S
Scott • solo_traveller • au
8
Great price and location.
Pros:

The roomy was comfy and the breakfast was great. It was really close to so many great restaurants.

Cons:

The bathrooms are dated. The water temp was difficult to control, it was all or nothing with the cold water. The lady that checked us in tried her best but she found it difficult to understand simple questions like 'are there stairs to the carpark'.

2026-07-10 • via Nuitee
S
Sally • family_with_children • au
7
2026-07-10 • via Nuitee
C
Catherine • couple • au
7
2026-07-09 • via Nuitee
R
Rosalind • couple • au
10
Great comfortable stay
Pros:

Great location perfect for our weekend away

Cons:

Nothing

2026-07-09 • via Nuitee
K
Kite • family_with_children • au
10
2026-07-09 • via Nuitee
B
Bona Maria • family_with_children • au
10
2026-07-09 • via Nuitee
L
linh • solo_traveller • au
8
2026-07-08 • via Nuitee
R
Razia • solo_traveller • nz
4
2026-07-08 • via Nuitee
A
Adam • family_with_children • au
7
2026-07-08 • via Nuitee
Y
Yaseen • family_with_children • au
8
Pros:

Buffet Breakfast was Good
Room was of decent size

Cons:

The bathroom can be upgraded with the taps
Television needs updating
Also need to put families who come together close to each other

2026-07-07 • via Nuitee
H
Huang • family_with_children • au
9
2026-07-07 • via Nuitee
A
ASHISH • family_with_children • au
10
excellent
Pros:

room and breakfast and dinner

Cons:

eth good

2026-07-06 • via Nuitee
N
Ng • solo_traveller • au
8
Pros:

Very efficient staff with check in and out

2026-07-06 • via Nuitee
S
Simon • solo_traveller • au
9
2026-07-05 • via Nuitee
V
Vikrant • solo_traveller • au
8
2026-07-05 • via Nuitee
J
Jim • solo_traveller • au
10
2026-07-05 • via Nuitee
K
Karen • family_with_children • au
8
Lovely hotel with warm staff and excellent buffet breakfast
Pros:

The buffet breakfast was amazing
Bath was lovely
And the bed la were comfortable

Cons:

Older style amenities

2026-07-05 • via Nuitee