Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean establishment
Cons:
Poor breakfast quality
Unexpected extra charges
Parking communication issues

Categories

Cleanliness
8.1
Clean and well-maintained rooms, but minor complaints about overall standards.
Service
8.6
Friendly and courteous staff, though there were a few gaps in service.
Location
9.1
Excellent location with easy access to key areas, making it very practical.
Room Quality
7.6
Room quality varied; some guests appreciated it, while others found it disappointing.
Amenities
8.1
Good amenities available, although some guests desired more kitchen facilities.
Value for Money
7.6
Mixed reviews on value; experiences were negatively affected by unexpected extra charges.
Food and Beverage
7.1
Breakfast was often described as subpar and lacking variety.
Overall Experience
8.6
Overall pleasant stay with some gaps, but many guests expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:01

Property Description

Convenient Parking Options
Parking is a breeze at our hotel, with both self-park and valet options available. The car park underneath the hotel provides easy access, and our Concierge team is ready to assist with valet parking from Binara Street.

Modern Amenities
Enjoy the convenience of our onsite gym, accessible 24/7 for all guests. For eco-conscious travelers, we offer two Tesla electric car charging ports in our car park, making it easy to stay charged up during your stay.

Delightful Dining Experience
Start your day right with a full breakfast buffet at Redsalt Restaurant. For guests looking to include breakfast in their stay, we offer various rates with different policies to accommodate everyone's needs.

Book now to experience these fantastic amenities and more at our hotel!

Important information:

There is parking available at the car park underneath the hotel. To self-park, enter the car park from the left-hand side of the hotel driveway, from Binara Street. For valet parking, enter the hotel driveway from Binara Street and our Concierge team will assist you.

Self-parking is $35 per day.. Please note that parking is subject to availability and cannot be reserved in advance. Please note that the parking height limit is 6.2 feet. Unfortunately we are not able to accommodate oversize vehicles. Two Tesla electric car charging ports are available for guest use in the Crowne Plaza Canberra car park.

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club or JCB credit card.

Can we please add a section at the bottom of the description stating

Please note that Photo ID is also required at check in and a copy may be retained on file.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CBR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 32 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 4616 reviews
Cleanliness: 8.1
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 7.1
Overall Experience: 8.6
J
Janice • solo_traveller • au
6
Would not stay again
Pros:

The location

Cons:

The air conditioning was too noisy and kept me awake

2026-02-15 • via Nuitee
D
Daryl • family_with_children • au
10
2026-02-14 • via Nuitee
M
McCann • solo_traveller • au
10
2026-02-14 • via Nuitee
B
Brinah • family_with_children • au
10
2026-02-14 • via Nuitee
A
Adrian • family_with_children • au
8
Pros:

good location, good price, comfortable

Cons:

price of parking should be included in price

2026-02-13 • via Nuitee
C
Chatfield • family_with_children • au
10
2026-02-13 • via Nuitee
P
Pene • couple • au
9
Relaxing
Pros:

Breakfast room was great. Lots of tables and comfortable.

2026-02-10 • via Nuitee
N
Nina • family_with_children • au
8
Good value
Pros:

Swimming pool was very nice and under shades, comfortable for hot summer. The breakfast restaurant staff was lovely, and food options have good variety too

Cons:

Interior is outdated. Bathtub is very small and worn, with a plastic curtain hanging on the side…

2026-02-09 • via Nuitee
S
Sharyn • solo_traveller • au
9
2026-02-09 • via Nuitee
V
Veronique • solo_traveller • au
10
C’est parfait
Pros:

L’ambiance et la proximité du Festival Multiculturel et du centre en général

Cons:

Rien

2026-02-09 • via Nuitee
O
Oscar • solo_traveller • au
10
2026-02-08 • via Nuitee
B
Bashir • solo_traveller • au
10
Ont bad
Pros:

It’s was ok

Cons:

It was good

2026-02-08 • via Nuitee
O
Olga • family_with_children • au
5
Pros:

Location

Cons:

The pool was dirty, the sun lounges were stained and dirty, at certain times there was a strong odour in the corridors. I asked cleaner a question and they didn’t responded due to non English speaking.

2026-02-08 • via Nuitee
S
Stephen • family_with_children • gb
9
City centre location
Pros:

Great location to walk into the city centre. Auditorium well decorated with previous winners of Australian of the year.

2026-02-08 • via Nuitee
C
Cakcak • family_with_children • au
6
Pros:

Lokasyonu ve temizliği iyiydi.

Cons:

Otopark icin ekstra ödeme yapmak tuhaf geldi. Banyosu çok küçük ve kullanissizdi. Yataklar rahat değildi.

2026-02-08 • via Nuitee
C
Christine • couple • au
9
Pleasurable
Pros:

Breakfasts great, easy car park, central location

Cons:

Fridge with a freezer

2026-01-31 • via Nuitee
S
simon • family_with_children • au
8
Everything as expected
Pros:

Great location, walking distance to Canberra Central

Cons:

Everything as expected

2026-01-31 • via Nuitee
S
Shayne • family_with_children • au
10
Pros:

Very clean, large rooms fantastic hotel

2026-01-31 • via Nuitee
P
pham • solo_traveller • au
5
Overall. I was a satisfied stat
Cons:

I didn't have my phone charger and you don't even have a spare charging set. Ridiculously .

2026-01-31 • via Nuitee
J
Jodie Heitel • family_with_children • au
9
Pros:

Staff at breakfast were amazing. Very friendly, helpful, and always making sure guests were catered to.

Cons:

Beds were very small, and rooms had nowhere to eat meals.

2026-01-30 • via Nuitee