PARKROYAL Darling Harbour, Sydney

Hotels
•
Parkroyal Hotels & Resorts
8.5 (7415 reviews)
150 Day Street, Darling Harbour , Sydney , AU

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent, friendly and helpful staff
Very good central location near attractions and transport
Clean, spacious rooms with comfortable beds
Quiet and restful hotel
Club lounge service and canapés praised
Great breakfast and standout coffee for many guests
Good views from higher floors
Quick and easy check-in/check-out
Cons:
Inconsistent breakfast inclusion and variable breakfast quality
Parking expensive and valet sometimes full
Limited minibar/refreshements in rooms
One report of stale urine smell in a room
Pillows complained about by at least one guest
Limited lobby seating and no on-site bar

Categories

Cleanliness
8.8
Generally praised as very clean and immaculate in multiple reviews; one report of a room smelling of stale urine slightly lowers the score.
Service
9.5
Staff repeatedly described as excellent, friendly and helpful (reception, club lounge and general service), with quick check-in/out and standout customer service.
Location
9
Consistently noted as a great, central location close to attractions, public transport and Darling Harbour; one mention of an undesirable motorway view reduces the perfect score.
Room Quality
8.6
Rooms described as spacious, comfortable beds, good bathrooms, quiet aircon and large TVs; minor negatives include poor pillows for one guest and limited mini-bar options.
Amenities
7.5
Club lounge and canapés praised, but amenities have gaps: limited minibar/refreshements, no on-site bar, constrained lobby seating and occasional valet/parking issues.
Value for Money
9
Multiple guests called it great value and reasonably priced for location and quality; only parking costs noted as a drawback for some.
Food and Beverage
7.1
Mixed feedback: several glowing breakfast comments (best coffee, excellent buffet) but others reported poor breakfast standards for the hotel, limited options (more fruit/veg desired) and booking/inclusion confusion.
Overall Experience
8.5
Overall very positive stays, quiet and restful with excellent staff and location; isolated issues (breakfast inconsistencies, parking, occasional room odor) temper a uniformly higher rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Stunning Views and Convenient Location
Offering breathtaking views of Darling Harbour and the city skyline, ParkRoyal Darling Harbour is conveniently situated in Sydney CBD, just a short walk from Chinatown and Town Hall Station.

Dining Excellence and Modern Comfort
Indulge in culinary delights at Barkers Restaurant for business meetings or at ABODE Bistro and Bar for modern Australian cuisine. Relax in rooms featuring high-speed internet, marble bathrooms, and picturesque views.

Luxurious Amenities and Nearby Attractions
Enjoy 24-hour room service, a fully equipped fitness centre, and proximity to Cockle Bay, Sydney Opera House, and Westfield Sydney. Experience comfort and convenience at ParkRoyal Darling Harbour.

Book now to experience luxury and convenience at ParkRoyal Darling Harbour.

Important information:

Please note that the property requires a credit card pre-authorization of $100 to $500 depending on length of stay. For more information, please contact the property using the contact details found on the booking confirmation.

Please note that there is a 1.25% charge when you pay with a Visa, MasterCard, American Express or Union Pay credit card.
Please note that there is a 3% charge when you pay with a JCB or Diners Club credit card.
Please note that there is a 0.99% charge when you pay with Alipay.

Guests are required to show a photo identification and the same credit card used used at the time of booking upon check-in. In case an alternative credit card is presented, the hotel will charge this card for the full amount upon arrival or reserves the right to decline the check in.

Please note that all Special Requests are subject to availability and additional charges may apply.

All guests must sign the property's Terms of Stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.5
Based on 7415 reviews
Cleanliness: 8.8
Service: 9.5
Location: 9
Room Quality: 8.6
Amenities: 7.5
Value for Money: 9
Food and Beverage: 7.1
Overall Experience: 8.5
B
Brodie • couple • au
8
Nice clean room with friendly helpful staff.
Pros:

It was nice and clean. The staff were excellent

2026-10-31 • via Nuitee
A
Angela • couple • au
8
2026-10-30 • via Nuitee
V
Vincent • family_with_children • ug
8
Great location
Pros:

Clean place and good location

Cons:

While booking, it said breakfast included but when at the property, apparently breakfast wasn't part. Booking and the hotel should harmonize this.

2026-10-30 • via Nuitee
G
Graham • couple • gb
8
Pros:

Good location and quiet staff friendly

2026-10-29 • via Nuitee
M
Mary • family_with_children • au
9
Pros:

The location

Cons:

Valet parking was full.

2026-10-29 • via Nuitee
P
Paul • couple • au
9
2026-10-29 • via Nuitee
S
Stephen • couple • au
10
2026-10-29 • via Nuitee
A
Allan • couple • au
9
Pros:

was pleasantly surprised,

2026-10-29 • via Nuitee
P
Palihenage V N • family_with_children • au
7
2026-10-29 • via Nuitee
C
Carol • couple • au
8
2026-10-28 • via Nuitee
B
Blake • family_with_children • au
10
Excellent hotel, quiet and restful
Pros:

Superior king room is spacious, with desk, glimpse of harbour, large TV and quiet aircon

What i love about this hotel is how quiet it is

Cons:

breakfast, while convenient and tasty, could benefit from a couple more options, particularly more fruit and vegetables

2026-10-28 • via Nuitee
L
Lynette • solo_traveller • au
8
Have stayed there previously Met my needs both times
2026-10-28 • via Nuitee
S
Susanne • couple • au
8
2026-10-28 • via Nuitee
J
Joe • couple • au
9
2026-10-27 • via Nuitee
S
Sue • couple • au
10
2026-10-27 • via Nuitee
L
Les • couple • au
9
2026-10-26 • via Nuitee
P
Peter • couple • au
10
Pros:

Everything was just perfect, location, hotel, 9 floor, views, housekeeping and the breakfast and canapes were brilliant! Special thank you to all the staff in the club lounge for a wonderful service. See you again soon 😀

Cons:

Nothing

2026-10-26 • via Nuitee
Z
Zoe-Anne • extended_group • au
10
2026-10-26 • via Nuitee
K
Kristen • family_with_children • au
6
Great location for ICC events, reasonable price. Great valet parking
Pros:

Location and customer service

Cons:

The room smelled like stale urine. Very little in way of mini bar or refreshments

2026-10-26 • via Nuitee
B
Brooks • family_with_children • nz
8
2026-10-26 • via Nuitee