Crowne Plaza Perth by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.8 (3803 reviews)
54 Terrace Road , Perth , AU

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Good breakfast options
Cons:
Poor staff service
Noise disturbances
Limited amenities during renovation

Categories

Cleanliness
7.95
Most reviews mentioned rooms being clean.
Service
7.45
Mixed reviews regarding staff helpfulness; some issues noted.
Location
8.45
Multiple reviews highlighted the lovely location.
Room Quality
7.45
Enjoyable stay yet some complaints noted about noise and room upgrades.
Amenities
7.75
Facilities like the pool were appreciated, but renovations noted.
Value for Money
7.95
Good value mentioned in relation to location and amenities.
Food and Beverage
7.95
Compliments on breakfast and restaurant quality.
Overall Experience
7.45
Several reviews indicated disappointment compared to previous stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:27

Property Description

Spectacular River Views and Convenient Location

Luxurious Amenities for Your Comfort
Enjoy complimentary access to the fitness centre, an outdoor pool with a spacious sun deck, and adult bicycle hire. Relax in rooms with balconies, modern amenities, stylish furnishings, and free WiFi.

Easy Access to Major Attractions
Just a short walk or bus ride to Optus Stadium for sports and entertainment. Convenient bus route to Perth Convention and Exhibition Centre. Quick drive to airports and Perth CBD.

Ready to experience luxury and convenience at Crowne Plaza Perth? Book your stay now for a memorable experience!

Important information:

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability. You can request your preferred bedding configuration in the Special Request Box at the time of booking.

Please note that the credit card holder must be present at check-in.

Room and breakfast rates are inclusive for all adults on the booking.
Children's breakfast are at an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 3803 reviews
Cleanliness: 7.95
Service: 7.45
Location: 8.45
Room Quality: 7.45
Amenities: 7.75
Value for Money: 7.95
Food and Beverage: 7.95
Overall Experience: 7.45
S
Susan • solo_traveller • au
4
Disappointing
Pros:

Location

Cons:

There was maintainence work being done so very noisey.. afternoon and morning from approx 9 having to listen to drilling and hammering was unacceptable!!

2026-10-16 • via Nuitee
Q
Quentin • solo_traveller • au
10
Pros:

Clean!

2026-10-15 • via Nuitee
L
Leah • couple • au
7
good location with good views, lovely check in staff and easy process.
Pros:

prime location, lovely views for the balcony rooms, lovely staff at check in.

Cons:

Very outdated, the rooms were small considering the prices being paid.

2026-10-15 • via Nuitee
K
Kate • solo_traveller • au
9
2026-10-15 • via Nuitee
T
taec • family_with_children • jp
6
2026-10-14 • via Nuitee
P
Peter • couple • au
8
2026-10-12 • via Nuitee
M
Mikaela-Rose • couple • au
10
Highly recommend staying here, the staff were so friendly and helpful. The room is nice, tidy and clean. Enjoyed staying
2026-10-12 • via Nuitee
A
angela • solo_traveller • au
10
Pros:

Staff were very lovely, the lady that greeted us was very helpful and made us feel welcome we enjoyed our stay.

Cons:

There were no complaints

2026-10-11 • via Nuitee
J
Joshua • family_with_children • au
10
Easy parking, great views, comfy bed, wonderful staff
Pros:

Easy parking. Great location. Very comfy beds. Wonderful staff especially Phil at breakfast what a lovely guy.
Everything was Fantastic :)

2026-10-11 • via Nuitee
R
Ramy • solo_traveller • qa
6
Pros:

Food is good. People are friendly. Good location.

Cons:

We asked for a late check out, and even though we are member for IHG, they granted us only till 11:30 am which result for a stay less than 24 hrs since the check in was not before 3 pm the day before. I think this is unfair and they could have grant us more hours. We came to spend 1 day of our vacation, it ended up as a business stay.

2026-10-10 • via Nuitee
L
Laura • couple • ie
10
2026-10-10 • via Nuitee
E
Eleni • family_with_children • au
8
2026-10-10 • via Nuitee
T
tsoomoo • family_with_children • au
10
Good
Pros:

Good

Cons:

Good

2026-10-08 • via Nuitee
C
Chiara • couple • ch
7
2026-10-08 • via Nuitee
E
Emily • family_with_children • au
6
Fine.
Pros:

Being able to have our family of 5 in one room was really helpful
Location was good

Cons:

Booking confirmation led us to believe that breakfast was included. Upon arrival we discovered it was just for the adults on the booking and we had to pay further for our children.
The receptionist had to go to the booking.com website and search for the sentence that made this clear. It was not included anywhere on the booking confirmation. This is really poor service and in our opinion misleading. Really disappointing.

2026-09-18 • via Nuitee
A
Aneka • solo_traveller • fr
9
2026-09-18 • via Nuitee
G
Gavin • solo_traveller • au
8
It was great except the power outage
2026-09-17 • via Nuitee
J
Joshua • solo_traveller • au
10
2026-09-15 • via Nuitee
R
Raweena • couple • au
9
2026-09-15 • via Nuitee
P
Pamela • family_with_children • au
10
2026-09-14 • via Nuitee