RedDoorz Plus @ Otista Garut

Hotels
•
RedDoorz
4.7 (3 reviews)
234 Jalan Otista , Garut , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Staff adhere to local safety protocols
Guests can opt-out any cleaning services during stay
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
N/A
Cons:
Dirty rooms
Bad smell
Moldy room and bed
Lack of water and basic amenities
Poor service

Categories

Cleanliness
2
Guests had overwhelmingly negative comments about the cleanliness, mentioning filth, dirt, bad smell, and mold in rooms.
Service
2
Guests were highly dissatisfied with the service, including the lack of basic amenities like water, towels, and working air conditioning.
Location
5
Location was not a major point of concern in the reviews, neither highlighted positively nor negatively.
Room Quality
2
Guests reported poor room quality with issues such as bad bed, no working air conditioner, and lack of basic necessities.
Amenities
2
Amenities were severely lacking according to guests, with complaints about the absence of water, towels, and functional air conditioning.
Value for Money
2
Guests felt that the price was not justified due to the lack of basic amenities and poor quality of stay.
Food and Beverage
5
Food and beverage services were not explicitly mentioned in the reviews, so the category rating is neutral.
Overall Experience
2
Overall, guests had a highly negative experience with cleanliness, service, room quality, amenities, and value for money concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-12-23 15:13

Property Description

Welcome to RedDoorz Plus @ Otista Garut, your ideal getaway in Garut!

Convenient Location: Located just 20 km from Darajat Pass Water Park, our hotel offers easy access to popular attractions.

Comfortable Accommodation: Enjoy a relaxing stay in our air-conditioned rooms with flat-screen TVs, ensuring a comfortable experience for all guests.

Exceptional Service: Our 24-hour front desk is always ready to assist you, making sure your needs are met promptly and efficiently.

Ready to experience the perfect blend of comfort and convenience at RedDoorz Plus @ Otista Garut? Book your stay now and make unforgettable memories!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

4.7
Based on 3 reviews
Cleanliness: 2
Service: 2
Location: 5
Room Quality: 2
Amenities: 2
Value for Money: 2
Food and Beverage: 5
Overall Experience: 2
M
Moustafa • young couple • be
1
Don't come is the message!!!
Pros:

Previously I had booked with Reddoorz Otista a few years ago and it was basic. Now, horrible, filthy and dirty. The only positive thing is the security staff. I left on the same day and booked another hotel!

Cons:

Dirty, bad smell, moldy room and bed. No water, not even water to flush your toilet, not water to shower. No towel, bad bed, no working air conditioner. The staff can't really do anything about it if you have a manager who is stingy and doesn't do his job.

2024-12-11 • via Nuitee
V
Verified traveler
8
Pros:

Akses mudah, kamar sederhana, family room dengan 2 kasur double shg bisa untuk tidur ber4. Kebersihan lantai perlu ditingkatkan. Handuk dan selimut perlu diperbarui. Thx

2022-09-18 • via Nuitee
N
Ningsih • with friends • id
5
Passable
2022-08-09 • via Nuitee