Share this hotel
Facilities
Property facilities
-
Fitness facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Non-smoking rooms
-
Air conditioning
-
Swimming pool
-
24-hour front desk
-
Restaurant
-
Room service
-
Heating
-
Terrace
-
Family rooms
-
Garden
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Tour desk
-
Facilities for disabled guests
-
Ironing service
-
Meeting/banquet facilities
-
Tennis court
-
Hot tub/Jacuzzi
-
Dry cleaning
-
Breakfast in the room
-
Packed lunches
-
Currency exchange
-
Babysitting/child services
-
Chapel/shrine
-
Non-smoking throughout
-
Private parking
-
Outdoor pool
-
Sun terrace
-
Daily housekeeping
-
Designated smoking area
-
Accessible parking
-
Board games/puzzles
-
Parking garage
-
Concierge service
-
Special diet menus - on request
-
Grocery deliveries
-
Wheelchair accessible
-
Kid meals
-
Snack bar
-
Lockers
-
Electric vehicle charging station
-
Public transport tickets
-
Outdoor furniture
-
Sun loungers or beach chairs
-
Wine/champagne
-
Sun umbrellas
-
Coffee Shop on site
-
Kids' pool
-
Fence around pool
-
Fitness/spa locker rooms
-
Tennis equipment
-
Beach
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Key access
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Process in place to check health of guests
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Key card access
-
Live music/performance
-
Happy hour
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodation Options
Crowne Plaza Surfers Paradise offers a variety of ocean-facing rooms and deluxe suites, providing guests with stunning views of the Gold Coast coastline or hinterland from their private balconies. Wake up to the soothing sound of the ocean and indulge in a relaxing stay amidst luxury and comfort.
Dining Experiences
From food and beverage services in the tropical gardens by the resort-style pool to private dining at Balthazar Wine & Dining, guests can enjoy a range of culinary delights. Experience Queensland’s only revolving restaurant, Four Winds 360°, offering fresh seafood and Australian fusion cuisine while soaking in breathtaking sunset views.
Convenient Location and Attractions
Situated between Cavill Avenue and Broadbeach, the hotel provides easy access to entertainment, shopping, and dining options. Explore nearby attractions such as The Star Gold Coast Casino, Theme Parks, and Sea World, all within a short drive from the property. Book now for a memorable stay at Crowne Plaza Surfers Paradise.
Please note that for reservations that have not been paid prior to arrival, the property will pre-authorize your credit card for the full accommodations amount anytime after booking to validate sufficient funds for your reservations. For more information, please contact the property using the contact details found on the booking confirmation.
Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.
Please note all breakfast inclusive rates are for up to two adults only. Additional charges apply for extra guests.
Guests under the age of 18 years of age can only check-in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.
A deposit may be required at the property.
Location
Guest Reviews
A good sized room with a a massive bathroom.
The bed wasn't all that comfortable and found there was no basic cutlery or plates in the room.
酒店交通还还不错，前面就是轻轨快线。
酒店卫生一般，澳大利亚人工很贵，而且房间隔音很不好。
设施看着有点久。
而且房间只有第一晚有瓶装水，如果要多入住几天的要记得自己补充饮用水
酒店早餐是一般，不过附近也没啥吃的。
The property is clean and very welcoming, all front of house staff fabulous and professional, very easy booking in process, our accommodation was beautiful, clean and the beds very comfortable, highly recommend this hotel, great value for money and the breakfast was outstanding, everything you could wish for was their.
The evening meal was awful, mine was tasteless and the husbands wasn’t cooked properly very disappointed but easily dealt with by food and beverage manager who corrected our bill and then we went out to find another restaurant.
We stayed for two nights in July while attending a conference and came away pleasantly surprised by just how lovely the hotel was.
We were fortunate enough to be given a room on a high floor, with sweeping views out over the ocean and Surfers Paradise. The king room was generously sized and the bed genuinely comfortable. The bathroom, complete with a corner tub, was spacious too - a touch dated in places, but it did the job perfectly well.
Breakfast at Relish downstairs was excellent, offering plenty of variety across both hot and cold selections, and the barista coffees at the lobby bar were a welcome touch each morning. The real highlight, though, was lunch at Horizon Sky Dining - a top-rated, revolving restaurant that delivered a fabulous full buffet, outstanding seafood and, naturally, breathtaking views to match.
The team at the front desk were wonderful - warm, attentive and unfailingly friendly. At one point I watched them handle a complaint from another guest regarding their booked package, and they remained composed and professional throughout, defusing the situation with real grace. It was disappointing to see a guest treat staff so poorly, but it only highlighted how well the team conducted themselves under pressure.
We didn't get the chance to use the pool or other facilities on this occasion, but overall we were thoroughly impressed. As first-time guests, we found the hotel well priced, family-friendly and thoroughly enjoyable from start to finish.
Beds were super comfy and the room and bathromm were very generous
The TV/Foxtel reception was poor
Concierge Staff were friendly and helpful.
The water pressure in the bath room shower was fantastic.
Parking was secure (but expensive)
The whole place was tired and worn out. Wallpaper was peeling in common areas, carpets threadbare.
The room had no mininbar, the TV was absolutely prehistoric with no smart function and a terrible picture. I couldnt connect to any wifi so used through my mobile. The bedroom balcony door was failing and tricky to slide it open (and noisy doing so). There were only a few sachets of instant coffee available. The room was tidied during the day, but the cleaner left a waste take out food bag which was obviously waste. Parking was expensive and I would have expected it to be included in the room rate,.Room was clean
Rooms were basic but clean and comfortable, with tram stop right out the front making it easy to get wherever you needed to be in a matter of minutes.
Elevators were slow, seemes to always be a wait. Extra $25 per night parking not able to be added on to the room and had to be purchsed seperately through QR Code using phone. However most dissapointing was that the balcony did not have any furniture or seating (despite what was advertised in pictures) so unable to really enjoy the balcony or views which is usually a big part of a GC holiday!
They gave us a free upgrade for our room on the 22nd floor. Check in was super easy and quick and there was plenty of parking.
The curtains had some odd stains on them.
Nice convenient place to stay
Not a lot
N/a
In room dining a bit expensive
Your guide to the flawless travel experience
Popular Countries
Get our app
