Crowne Plaza Surfers Paradise by IHG

Hotels
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Crowne Plaza Hotels & Resorts
8.2 (5896 reviews)
2807 Gold Coast Highway , Gold Coast , au

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Outdated rooms
Staff communication issues
Early closing of amenities

Categories

Cleanliness
8.09
Clean and tidy rooms were noted, but there were mentions of outdated facilities.
Service
8.56
Staff were friendly, but some issues raised about communication among staff.
Location
9.1
Great location with easy access to beach, restaurants, and public transport.
Room Quality
7.55
Rooms noted as comfortable, but some mentioned being outdated.
Amenities
7.08
Facilities like the waterpark closed early; needs improvement for family access.
Value for Money
8.04
Good value for accommodation with breakfast, though some felt better options are available.
Food and Beverage
8.59
Breakfast menu and food quality received positive feedback.
Overall Experience
8.56
Overall pleasant stay, special mentions for celebrating the anniversary.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:33

Property Description

Luxurious Accommodation Options

Crowne Plaza Surfers Paradise offers a variety of ocean-facing rooms and deluxe suites, providing guests with stunning views of the Gold Coast coastline or hinterland from their private balconies. Wake up to the soothing sound of the ocean and indulge in a relaxing stay amidst luxury and comfort.

Dining Experiences

From food and beverage services in the tropical gardens by the resort-style pool to private dining at Balthazar Wine & Dining, guests can enjoy a range of culinary delights. Experience Queensland’s only revolving restaurant, Four Winds 360°, offering fresh seafood and Australian fusion cuisine while soaking in breathtaking sunset views.

Convenient Location and Attractions

Situated between Cavill Avenue and Broadbeach, the hotel provides easy access to entertainment, shopping, and dining options. Explore nearby attractions such as The Star Gold Coast Casino, Theme Parks, and Sea World, all within a short drive from the property. Book now for a memorable stay at Crowne Plaza Surfers Paradise.

Important information:

Please note that for reservations that have not been paid prior to arrival, the property will pre-authorize your credit card for the full accommodations amount anytime after booking to validate sufficient funds for your reservations. For more information, please contact the property using the contact details found on the booking confirmation.

Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Please note all breakfast inclusive rates are for up to two adults only. Additional charges apply for extra guests.

Guests under the age of 18 years of age can only check-in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 5896 reviews
Cleanliness: 8.09
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 7.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.56
R
Roger • solo_traveller • au
8
Pros:

Location was excellent
Staff were very pleasant

2026-02-14 • via Nuitee
K
Kelly • couple • gb
6
Overall a short stay but nice room and good pool. Expensive for what you got.
Pros:

Good location and nice pool.

Cons:

Our door was left slightly open after housekeeping one day whilst we were out all day. Nothing was taken however not the mos comforting.

2026-02-13 • via Nuitee
E
Ekaterina • solo_traveller • au
10
Замечательный отель. Виды великолепные.
Pros:

Нам достался номер на 24 этаже с шикарным видом на город и океан ( хоть при покупке и не было написано про вид на океан) - и это было великолепно! Сидеть на балконе и наблюдать закат - красота невороченная. Комната чистая, персонал заботливый и дружелюбный. После того как выехал из номера - можно весь день провести в бассейне гостиницы, который тоже замечательный.

Cons:

Еще бы сделать еду повкуснее в ресторане на 1 этаже, она нормальная, но чуть-чуть повысив качество - была бы завершенная картина.

2026-02-13 • via Nuitee
A
Ashley • couple • au
10
Pros:

room and bed was great just what we needed for our time away

Cons:

na

2026-02-12 • via Nuitee
R
Radovan • family_with_children • hr
10
Pros:

Everything

2026-02-11 • via Nuitee
C
Clair • family_with_children • au
10
2026-02-11 • via Nuitee
A
Anupama • family_with_children • au
10
2026-02-11 • via Nuitee
K
Katayoun • couple • at
8
It was good
Pros:

Breakfast , location, staff

Cons:

Room’s facilities. No slipper, no shower cap

2026-02-11 • via Nuitee
K
Kayla • couple • au
9
2026-02-10 • via Nuitee
N
Nikolay • family_with_children • ru
7
2026-02-10 • via Nuitee
H
Harjit • family_with_children • au
10
2026-02-10 • via Nuitee
A
Aaliyah • family_with_children • au
10
2026-02-09 • via Nuitee
J
James • solo_traveller • gb
8
2026-02-09 • via Nuitee
N
Nehad • family_with_children • au
8
2026-02-09 • via Nuitee
M
Maria • couple • au
10
2026-01-31 • via Nuitee
B
Bossie • couple • na
8
Pros:

I enjoyed the breakfast

2026-01-31 • via Nuitee
S
SIBIN • family_with_children • in
10
2026-01-31 • via Nuitee
V
Varun • couple • au
8
Pros:

Room, Service, Pool

Cons:

The eating place downstairs was a bit low standard and not available during afternoon.

2026-01-31 • via Nuitee
D
Don • family_with_children • au
9
STAYED MANY TIMES ! Beautiful, gr8 pools, spotlesssly clean rooms.
Pros:

Great place, clean, comfortable. The pool and spa is excellent!

Cons:

Setting up the parking is a P I A - it used to be much simpler.

2026-01-31 • via Nuitee
M
Malinda • family_with_children • au
10
Short family getaways
Pros:

Easy to get around in the tram while staying here. Rooms are clean, comfy beds, love the bath tub, good spacious rooms and balcony.

Cons:

All was good

2026-01-31 • via Nuitee