Children allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Clean
Excellent lounge
Cons:
Ongoing renovations
Limited towels
Overpriced

Categories

Cleanliness
8.28
Several reviews highlighted that the hotel was undergoing renovations impacting the overall cleanliness.
Service
9.25
The staff were frequently mentioned as friendly and attentive, providing great service.
Location
9.29
Positioned very centrally with great access to shops and transport.
Room Quality
8.74
Rooms were noted as comfortable and spacious, with some guests appreciating quietness.
Amenities
8.77
Amenities received mixed reviews, although positive comments about valet service and pool were noted.
Value for Money
8.23
Some reviews mentioned the prices were high considering the renovations and decor.
Food and Beverage
8.78
Guests praised the breakfast choices and inventive cooking by the chefs.
Overall Experience
9.05
Despite the renovations, many reviews reflected a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:46

Property Description

Luxurious Accommodations with Stunning Views
The guest rooms and suites at InterContinental Wellington offer a perfect blend of comfort and style, with modern amenities and breathtaking views of the harbour or city skyline.

Culinary Delights and Dining Options
Indulge in a variety of dining experiences at the hotel's three restaurants, offering everything from fresh seafood to innovative casual meals. Enjoy cocktails or the famous afternoon tea at The Lobby Lounge.

Relaxation and Wellness Facilities
Unwind at the Emerge Health Club, featuring an indoor heated pool, spa pool, sauna, and a modern gym.

Ready to experience luxury and comfort in the heart of Wellington? Book your stay at InterContinental Wellington now and be a part of our exciting refurbishment project!

Important information:

Please note that there is a 1.5% charge when you pay with Visa and Mastercard and 3% charge when you pay with a American Express, Diners and JCB credit card. The property requires a credit card pre-authorization upon check in to cover any incidental charges.

Breakfast is not included for children. It must be paid for on site.

InterContinental Wellington has embarked on an exciting refurbishment project, as part of our continued commitment to enhance our property and services. Construction will commence from 9am to 4:30pm Monday – Sunday (including public holidays).

We strive to be the premier luxury hotel in NZ's Capital City and we appreciate your continued support during this time of renovation and offer our sincere apologies for any inconvenience this may cause.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WLG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 0 per person per night when using an available cot.
    Children up to and including 17 years old stay for NZD 0 per person per night when using an existing bed.
    People no matter the age stay for NZD 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 50 per day.

Location

Guest Reviews

8.8
Based on 1980 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 9.05
J
joe • family_with_children • nz
10
Pros:

Friendly and professional

2026-03-07 • via Nuitee
J
Julia • couple • nz
10
Loved the rooms really cozy, I will stay here again.
Pros:

Everything

Cons:

No complaints

2026-03-06 • via Nuitee
J
Janik • couple • de
10
2026-03-06 • via Nuitee
R
Robert • solo_traveller • us
10
Beautiful hotel and service.
Pros:

Really comfortable bed and pillows. Great shower setup. Loved the location.

Cons:

Only inconvenience is that there was no allowance for a late checkout even for extra payment. Makes a late afternoon flight less than ideal.

2026-03-06 • via Nuitee
R
Ruby • solo_traveller • no
9
2026-03-04 • via Nuitee
G
Graeme • couple • us
10
Pros:

Great central location, easily accessible by car.

2026-03-04 • via Nuitee
K
kennedy • couple • gb
10
Had a great time in Wellington.The hotel was in a fantastic location to explore the city.
Pros:

A lovely room in a great hotel.Location was brilliant

Cons:

nothing

2026-03-03 • via Nuitee
J
JouAn • couple • tw
10
2026-03-03 • via Nuitee
G
George • family_with_children • gb
10
Pros:

The staff were very helpful and hotel excellent value and the location easy to find

Cons:

Nothing

2026-03-03 • via Nuitee
J
Jessica • family_with_children • nz
9
2026-03-02 • via Nuitee
E
Elizabeth • couple • gb
9
Lovely city centre location and a great overnight stay with excellent spa facilities.
Pros:

We loved our room and the lovely spa facilities. The bed was comfortable and the room had a great shower. It was great to be in a city centre location yet close to the water.

Cons:

The car park access was quite tricky, partly due to ongoing renovations.

2026-03-02 • via Nuitee
A
A7273GOrichardw • Couples • United Kingdom
10
Great location - for a two night stop!
Pros:

We arrived from Napier, dropped off the rental car…and then took a cab to the hotel.
The InterContinental is a very modern hotel, in a great location, which allowed us to make the most of our time in Wellington!
It’s really close to the cable car on Lambton Quay, as well as being only a two minute walk to the waterfront itself!
Extremely comfortable bed…heaven - and I don’t sleep that well!!!

2026-02-27 • via Tripadvisor
A
Angela • couple • nz
6
2026-02-27 • via Nuitee
E
Elaine • couple • nz
9
2026-02-27 • via Nuitee
T
Treanor • family_with_children • nz
10
2026-02-26 • via Nuitee
老朱1538 • family_with_children • cn
7
2026-02-25 • via Nuitee
A
Andrew • family_with_children • nz
10
2026-02-24 • via Nuitee
S
Samantha • family_with_children • au
9
2026-02-23 • via Nuitee
B
Brooks • couple • us
9
2026-02-23 • via Nuitee
C
captk2071 • Couples • Sydney, New South Wales
10
First world problem writ large
Pros:

On many levels, this property and our stay is 5 stars. Our room is spacious, well appointed and the view is great. It has been recently renovated and all the modern technologies are well integrated into a coherent ecosystem. The location is central to the harbour entertainment precinct, but a little further north of the main shopping district.

Staff are uniformly friendly and provided excellent service. Shout out to Devon(sp?) in the club lounge. He is first amongst equals. Speaking of the club lounge, it is not a large space, but it is a comfortable one and a little haven for us.

Now, a first world problem which soured my experience a little. The amount of pre arrival communication is excessive. Most of them are computer generated. When we booked an extra "experience", we received even more emails. Several actually contained incorrect information. When I seek some clarification via return emails, they were unanswered for over 24 hours. It was finally resolved when I sent a "please explain" email to a human staff member.

While I understand a lot of this are automated, it is not a good look when it felt more like AI slop. Instead of showcasing customer care, it signals that you are just an entry in the booking system.

Yes, it is a first world problem. It is only worthy of mentioning because everything else was great.

2026-02-22 • via Tripadvisor