Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Customer Service
Location
Cons:
Dated Facilities
Food Quality

Categories

Cleanliness
7.3
The cleanliness was mentioned positively but some reviews implied the hotel felt dated.
Service
8.8
Multiple reviews praised the incredible customer service and helpful staff.
Location
8.8
The hotel is in a great location for exploring, particularly in relation to the national park.
Room Quality
7.3
Several reviews mentioned rooms being dated and some had issues with temperature control.
Amenities
7.8
Amenities were noted but there were comments on the need for updates and improvements.
Value for Money
7.3
Some guests felt the hotel was overpriced given the quality of accommodation.
Food and Beverage
6.8
Feedback on food was largely negative, with associated comments about the dining experience.
Overall Experience
8.3
Overall, guests had a pleasant experience, especially due to the service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:40

Property Description

Luxurious Wilderness Retreat
From the marble foyer to its uniquely shaped exterior, Mercure Kakadu Crocodile is a luxurious retreat in the wilderness of Kakadu National Park. The hotel features a central outdoor pool, surrounded by a landscaped courtyard, offering a serene and relaxing atmosphere for guests.

Convenient Location for Exploration
Just a 2.5hr drive from Darwin, this fully serviced hotel in Kakadu is the perfect base for exploring the nearby Ubirr, Nourlangie, and Jim Jim areas. Guests can easily immerse themselves in the natural beauty and cultural heritage of Kakadu National Park while enjoying the comfort and convenience of the hotel.

Comfortable and Well-Equipped Rooms
The spacious rooms at Mercure Kakadu Crocodile are designed for ultimate comfort and convenience, featuring amenities such as air conditioning, tea and coffee making facilities, minibar, cable/satellite TV, and a safe. With each room opening up to the central courtyard, guests can enjoy easy access to the pool and unwind in style.

Book your stay at Mercure Kakadu Crocodile for an unforgettable wilderness experience in Kakadu National Park.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DRW

Location

Guest Reviews

7.8
Based on 1509 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 6.8
Overall Experience: 8.3
J
John • extended_group • au
7
Pros:

Friendly helpful staff
Conveniently positioned for Kakadu activities.

Cons:

The rooms are looking a bit tired and it’s time for renovation. Stained shelves, Formica peeling.

2026-08-22 • via Nuitee
V
Victoria • couple • au
9
Comfortable place to base ourselves while we explored the area - thank you 😊
Pros:

Rooms were well set out. Bed comfortable - enjoyed having the air con with a humidifier
Lots of shade and lounges around the pool great to relax around the pool after a day of croc spotting and walking and rock art

Cons:

Needed more options for evening meal. - didn’t want to eat a set priced buffet- too much money unless you feel like a large meal.
Loved the restaurant menu but too limited and no vegetarian options which was very surprising- I wanted more choices. But the food was delicious

2026-08-22 • via Nuitee
K
Kelvin • couple • au
3
This is a 3 star hotel over priced and not value for money
Pros:

Room location was good

Cons:

Toilet wouldn’t flush properly no hot water on 2 days had to push staff to service our room couldn’t contact reception on 4 occasions staff were not well trained and not welcoming

2026-08-22 • via Nuitee
T
tim • couple • au
8
Pros:

Pool , restaurant

Cons:

A little tired , built in the 70s

2026-08-22 • via Nuitee
M
Marina • couple • au
7
2026-08-22 • via Nuitee
M
Mary • couple • au
8
This was Great Place to stay
Pros:

The hotel had a good vibe and was a convenient place to stay.

2026-08-21 • via Nuitee
G
Gillies • solo_traveller • au
8
2026-08-21 • via Nuitee
S
Susan • couple • au
7
2026-08-21 • via Nuitee
C
Conrad • solo_traveller • au
9
A very nice place to stay right in the middle of Kakadu.
Pros:

Big rooms, lovely garden & pool.
Enjoyed the art gallery and food was very good.

Cons:

It is a bit old here & there

2026-08-21 • via Nuitee
S
Sandy • couple • au
8
Pros:

Cleanliness inside and out. Friendly staff

2026-08-20 • via Nuitee
K
Karen • couple • au
8
2026-08-20 • via Nuitee
K
Katelyn • extended_group • au
6
2026-08-20 • via Nuitee
S
Steve • extended_group • gb
8
2026-08-20 • via Nuitee
B
Brendan • couple • au
9
2026-08-20 • via Nuitee
J
John • couple • gb
9
Good, but not excellent
Pros:

Spacious room, comfy bed. Good aircon.

Cons:

Hotel is a little 'tired' and the breakfast was much more limited than at Cooinda Lodge.

2026-08-20 • via Nuitee
M
max • solo_traveller • au
7
Pros:

Large comfortable clean rooms

Cons:

Maintenance staff starting far too early in the morning.
F&B options limited

2026-08-20 • via Nuitee
N
Nagako • family_with_children • jp
7
高い
Pros:

エスプレッソマシンとミルクフォーマーが部屋にあったのがよかったです
部屋は広く、古くはありますがきちんと手入れされて、清潔でした。
ベッドも快適でした

Cons:

場所柄、仕方がないのでしょうが、夕飯のバイキングは内容の割には料金が高いと思います
スタッフの対応は少人数で手が回っていないようでしたが親切でした

2026-08-19 • via Nuitee
R
Rachel • solo_traveller • au
7
Comfortable stay, but extremely expensive, restaurant is very average and extremely expensive.
Pros:

The pool was lovely, room was fairly comfortable for one night with four adults.

Cons:

Booked for four adults, only provided two coffee cups and two pool towels, at over $500 a night expect things to be well considered and not have to go down to reception to ask for things. The restaurant is incredibly over priced and we made a booking in advance but had to wait for our table to be prepared, food is average, make plans to bring your own if possible because the food available on a Sunday is mostly $40 per meal plus a 15% Sunday surcharge !!!!

2026-08-19 • via Nuitee
S
Seong Eun • couple • au
2
2026-08-19 • via Nuitee
S
Sabine • extended_group • au
7
Good for a short stay, comfortable but aged. Restaurant food tastes good but service has room for im
Pros:

The room was very comfortable, spacious and the location is exceptional. The food was good.

Cons:

The bathroom really needs a renovation, it was clean but very aged in design and wear. The fittings had calcium build up and so did the bathtub. The restaurant service was not that great. Given the buffet cost $60.- I would have expected better table service. The water wasn't refilled or a jug brought to the table and the plates weren't cleared away regularly during the dinner. All which are reasonable expectations for the price of the room and meal. The ice cream wasn't included in the buffet. I felt that was stinchy given the $60.- price tag.

2026-08-19 • via Nuitee