Mercure Kakadu Crocodile

Hotels
Mercure
7.8 (1281 reviews)
Flinders Street , Jabiru , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Customer Service
Location
Cons:
Dated Facilities
Food Quality

Categories

Cleanliness
7.3
The cleanliness was mentioned positively but some reviews implied the hotel felt dated.
Service
8.8
Multiple reviews praised the incredible customer service and helpful staff.
Location
8.8
The hotel is in a great location for exploring, particularly in relation to the national park.
Room Quality
7.3
Several reviews mentioned rooms being dated and some had issues with temperature control.
Amenities
7.8
Amenities were noted but there were comments on the need for updates and improvements.
Value for Money
7.3
Some guests felt the hotel was overpriced given the quality of accommodation.
Food and Beverage
6.8
Feedback on food was largely negative, with associated comments about the dining experience.
Overall Experience
8.3
Overall, guests had a pleasant experience, especially due to the service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:40

Property Description

Luxurious Wilderness Retreat
From the marble foyer to its uniquely shaped exterior, Mercure Kakadu Crocodile is a luxurious retreat in the wilderness of Kakadu National Park. The hotel features a central outdoor pool, surrounded by a landscaped courtyard, offering a serene and relaxing atmosphere for guests.

Convenient Location for Exploration
Just a 2.5hr drive from Darwin, this fully serviced hotel in Kakadu is the perfect base for exploring the nearby Ubirr, Nourlangie, and Jim Jim areas. Guests can easily immerse themselves in the natural beauty and cultural heritage of Kakadu National Park while enjoying the comfort and convenience of the hotel.

Comfortable and Well-Equipped Rooms
The spacious rooms at Mercure Kakadu Crocodile are designed for ultimate comfort and convenience, featuring amenities such as air conditioning, tea and coffee making facilities, minibar, cable/satellite TV, and a safe. With each room opening up to the central courtyard, guests can enjoy easy access to the pool and unwind in style.

Book your stay at Mercure Kakadu Crocodile for an unforgettable wilderness experience in Kakadu National Park.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DRW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1281 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 6.8
Overall Experience: 8.3
C
Chris couple au
5
2026-03-07 via Nuitee
K
Kim Mara couple au
10
Pros:

We stayed at the Crocodile Hotel 15 years ago and absolutely loved it, and honestly, I think we loved it even more this stay. The staff are lovely and super friendly and helpful, the breakfast was soooo good every morning. Love all the indigenous artefacts that decorate this hotel.

Would definitely recommend.

2026-03-04 via Nuitee
R
Ruth couple us
8
2026-03-03 via Nuitee
C
ChenXing couple cn
8
还不错
Pros:

在卡卡杜公园里,生态环境好,餐厅味道还不错。员工热情,提供了很多帮助。

Cons:

去的是雨季,活动略少。

2026-02-25 via Nuitee
E
Eve bailleul family_with_children fr
8
2026-02-11 via Nuitee
T
Teena couple au
10
2026-02-09 via Nuitee
G
Guenther couple de
8
2026-02-08 via Nuitee
J
Jackie extended_group au
10
Amazing, relaxing experience.
Pros:

Loved the layout and style of the property. The staff were exceptional, especially in the dining room and front desk. Loved the pool ad the way the room opened onto the inner courtyard for easy access. The room was super clean, beds were really comfortable and our stay was amazing. Thank you.

2026-01-31 via Nuitee
O
Oliver extended_group au
7
Good
Pros:

Clean, friendly staff

Cons:

Dehumidifier too small for the room size. Continuously must be emptied.

2026-01-26 via Nuitee
N
Nidusha solo_traveller au
9
2026-01-24 via Nuitee
R
Ross solo_traveller au
8
Relaxing and comfortable
Pros:

Rooms were very nice and the door out to the pool was fab

Cons:

No complaints it was great

2026-01-24 via Nuitee
C
Christel solo_traveller fr
9
Pros:

Very nice room and swimming pool with a private access. Very good restaurant. Empty because of the wet season so very quiet.

Cons:

Nothing.

2026-01-22 via Nuitee
T
Tom solo_traveller au
10
2026-01-22 via Nuitee
Z
Zehui couple au
10
2026-01-21 via Nuitee
南瑞 couple cn
9
卡卡杜公园住宿的最佳选择
Pros:

员工敬业,服务周到。位置好,环境优美,床品舒服,洗手间干净,清晨有无数鹦鹉飞来聚会,傍晚周边草地上林子里有许多鸟和动物,生态非常好!

Cons:

附近的路上和前台入口处标志不够鲜明,我们是开车晚上到的,错过路口门口都不知道,转了好几圈才找到。

2026-01-20 via Nuitee
S
Sue couple au
7
2026-01-19 via Nuitee
B
Beccy extended_group au
7
2026-01-19 via Nuitee
M
Marilyn extended_group au
9
Thank you for a fabulous stay we would definitely return
Pros:

The rooms were comfortable and nicely decorated. The food was excellent. Very helpful and friendly staff

Cons:

Bathroom needs updating. Towels renewed

2026-01-19 via Nuitee
M
MUN YIP couple sg
7
Nice stay!
Pros:

The room size is big. Bed is comfortable.

Cons:

The electric kettle seems dirty

2026-01-19 via Nuitee
M
Mark couple au
8
Very comfortable amazing art gallery good food just needs a little bit TLC along with bathroom renov
Pros:

Food in general was very good

Cons:

Bathroom need a complete renovation

2026-01-19 via Nuitee