Hotel St Francis

Hotels
8.2 (697 reviews)
210 Don Gaspar Avenue , Santa Fe , us

Children allowed
Pets allowed

Facilities

Parking
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Fax/photocopying
Tour desk
Massage services
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Professional staff
Historic charm
Cons:
Small rooms
Lack of amenities
No breakfast provided

Categories

Cleanliness
7.66
There were issues with cleanliness, particularly regarding the specifically noted discomfort and lack of amenities.
Service
8.93
The staff was described as professional, courteous, helpful, and friendly.
Location
9.17
The location is highly praised, with proximity to downtown and easy access to attractions.
Room Quality
7.62
Rooms are generally small, with some issues noted regarding amenities.
Amenities
7.95
Amenities were lacking in some areas, including bathroom space and coffee availability.
Value for Money
8.11
The pricing was considered a bit steep relative to the amenities provided.
Food and Beverage
7.66
Food options were limited, with no breakfast and insufficient evening snacks noted.
Overall Experience
8.53
Overall satisfaction was good, despite some significant issues that could impact future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:49

Property Description

Luxurious Guest Rooms:
Experience bright and spacious guest rooms at Hotel St. Francis in Santa Fe, New Mexico. Enjoy comfort and relaxation during your stay.

Convenient Amenities:
Take advantage of the gym, free Wi-Fi, in-room massages, and cable TV provided at the hotel. Indulge in a range of amenities for a pleasant stay.

Prime Location:
Located just 200 yards from Lensic Theater and a short walk from the New Mexico Museum of Art, Hotel St. Francis offers both convenience and culture. Explore Santa Fe easily from this central location.

Book now for an unforgettable stay at Hotel St. Francis, where luxury meets convenience in the heart of Santa Fe!

Important information:

Please note guests must be 21 years of age or older to check in. Military active duty can check-in with a military ID 18 years of age or older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.2
Based on 697 reviews
Cleanliness: 7.66
Service: 8.93
Location: 9.17
Room Quality: 7.62
Amenities: 7.95
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.53
W
William couple us
10
A pleasing experience which included amenities such as spas and gym access.
Pros:

The hotel is clean, quiet, and convenient to the surrounded Santa Fe Plaza.

The front entrance to the hotel has a nice outside porch area for having a drink in the evening or coffee in the morning.

The hotel staff and especially the front desk receptions are extremely welcoming and helpful when navigating the area.

Cons:

All good, no exceptions.

2026-06-04 via Nuitee
S
susanrC8044IS Couples Pacheco, California
10
Treat yourselves to a great experience!
Pros:

We love staying here! This trip was to celebrate my husband's 75th birthday, and everything was perfect! The front desk staff were wonderful, and Sarah and Gabe surprised us with a bottle of bubbly to start the celebration off as soon as we checked in! We love spending time on the patio and enjoying coffee or an evening cocktail in the beautiful lobby.

2026-05-30 via Tripadvisor
E
Erica couple us
8
2026-05-30 via Nuitee
A
A1335FVdonm Family
10
Genuine hospitality
Pros:

My wife and I, along with our small dog, had a very nice visit last week. The entire staff was friendly and welcoming to us, especially Gabriel who went out of his way to orient us with the city and sights to see, greet us every time we came into the lobby by name (yes, dog too), asked us how our explorations were going, and checked in on our satisfaction with the accommodations. He even called restaurants to check on dietary restrictions and pet policies on his own volition without being asked. Lastly, one of the unspoken gems for us was the proximity of a high end lounge in the lobby where you could take the drinks and sit out front of the hotel at your leisure and people watch. There was no rush to continue to buy drinks in order to sit there. You could relax and talk at your own pace knowing high quality drinks were just a few steps away when you wanted them. It was delightfully refreshing to find there are still places that express their gratitude and hospitality to guests, reclaiming something from the not to distant past. We will stay again next time in Santa Fe.

2026-05-25 via Tripadvisor
W
Wilma solo_traveller us
10
Perfectly memorable
Pros:

The excellent knowledge and service of the hotel in the history behind it, the magnificent tasting cocktails, and concoctions of the bartenders that made such specialty drinks for their guest the appetizers, the food, the ambience, sitting outside, enjoying the moonlight in the breeze

Cons:

There’s not one thing that I did not like about the property

2026-05-22 via Nuitee
M
Michael couple us
8
2026-05-19 via Nuitee
F
feliperU9531NL Family
10
Weekend relaxation
Pros:

Great staff and perfect accommodations. Front desk always on point and very helpful. Rooms very comfortable especially the cardinal suite. The secret lounge is great with their old fashioned style. Perfectly located in walking distance to restaurants galleries and shopping. Great value for a weekend with the family. Very clean property. Always enjoy our stays there. Stephen is very helpful and great as all the staff!!

2026-05-18 via Tripadvisor
D
David couple us
7
Pros:

Location

Cons:

Spartan and small room fit for st Francis. Or other monks

2026-05-03 via Nuitee
K
Keith couple us
6
Pros:

Location, staff

Cons:

No air conditioning, under construction,

2026-04-29 via Nuitee
J
Jacqueline couple us
5
The hotel staff was great and it is a beautiful property but the ac and size of the room were issues
Pros:

No breakfast that I knew of.

Cons:

The ac wasn’t working due to construction. Had to have windows open to cool room and it was noisy at night and early am.
I think we should have been notified of the ac problem prior to our stay as it was not a sudden issue. We probably would have chose a different hotel.

2026-04-27 via Nuitee
D
Deirdre family_with_children us
9
2026-04-25 via Nuitee
N
noel couple us
10
It was absolutely perfect!
Pros:

The hotel is a beautiful property & perfectly located. We didn't use our car at all after we arrived because we could walk everywhere. The staff was extremely friendly & accommodating. We've stayed there before & will stay there again.

2026-04-21 via Nuitee
A
Amy couple us
10
2026-04-15 via Nuitee
4
438tinam Family
6
Massive Disappointment
Pros:

The location is wonderful and the front entrance and lobby area are welcoming and very serene. The rooms are small but clean. The beds are small and somewhat comfortable however the pillows were hard and uncomfortable. The rooms were HOT. The air conditioning was not working at the hotel so guests had to open their windows. The problem there was the noise from outside with the loud cars and drunks leaving the local bars until 2:30am. It was so bad that we heard a customer of 20 years yelling at the front desk the next morning saying they lost a customer because the hotel offers no solutions. We stayed another night and moved rooms to the quiet side but the room was still way too hot and rhe sheets weren’t even comfortable. Our stay was a massive disappointment.

2026-04-06 via Tripadvisor
S
Sam family_with_children gb
10
2026-04-05 via Nuitee
M
Maria solo_traveller us
8
Good place for a short stay.
Pros:

Location is great. One block away from the Santa Fe Plaza, 15-20 minute walk to The Rail yard trains.

Cons:

The air conditioner was not working in the entire building, construction, no breakfast, no in-room service.

2026-03-29 via Nuitee
C
C family_with_children gb
6
Characterful hotel in great location but lacking some comforts
Pros:

Beautiful characterful hotel with helpful reception staff. Very central. Parking next to hotel (for a fee). Safe in room. Breakfast coffee and snacks available in lobby. Bar with seats outside.

Cons:

The air conditioning is old and inefficient. It was very hot. A $30 amenity fee is added in addition to the relatively expensive room rate. The room was small (a function of the old building) but characterful. Ned side lights did not work. No fridge in room. 3 star, not 4.

2026-03-25 via Nuitee
M
Marc couple us
9
Small but nice room. Perfect for solo traveler.
Pros:

Excellent location!

Cons:

Lots of outside noise late Saturday night. No AC during renovation so windows are open. Sound machine helped.

2026-03-24 via Nuitee
S
susan couple us
9
Walking distance to everything.
Pros:

Location

Cons:

Coffee in lobby

2026-03-24 via Nuitee
L
Larry couple us
7
Was interesting
Pros:

The history

Cons:

Room was sooo tiny, one small wooed chair. Light to bathroom , was on the wall outside bathroom. Had to get out of bathroom to turn light on. Bed was way too soft. Backache.

2026-03-21 via Nuitee