Hotel St Francis

Hotels
8.1 (596 reviews)
210 Don Gaspar Ave , Santa Fe , US
+1 (505) 983-5700
[email protected]

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Paid
Children allowed
Pets allowed

Facilities

Free WiFi
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Terrace
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent central location / walkable to plaza
Friendly, professional staff
Very clean / spotlessly maintained
Historic, attractive hotel and public spaces
Comfortable bed
Pleasant front porch / bar areas
Cons:
Rooms are often very small / limited storage
No on-site breakfast restaurant; breakfast options generic
Some rooms lack dressing mirror or drawers
Heating / AC inconsistencies in some rooms
Occasional uneven service (late night); isolated poor treatment
Perceived high price for room size/value

Categories

Cleanliness
9.2
Multiple guests called the property 'spotlessly clean' and 'very clean'; one review noted carpet replacement needed in approach areas.
Service
8.8
Staff repeatedly described as exceptional, professional, friendly and helpful; a few notes about uneven late-night service and one report of poor treatment.
Location
9.3
Consistently praised as an ideal central location (right on/near the Santa Fe plaza), very walkable and convenient.
Room Quality
6.8
Frequent complaints about small/minuscule rooms, small bathrooms, lack of drawers/ dressing mirror, thermostat complexity and some heating/AC issues; bed comfort noted positively.
Amenities
7.6
Historic charm, fun bars (Grier tasting room, Secreto bar), front porch and valet noted positively; lacks an on-site breakfast restaurant and a small shop for basics.
Value for Money
7.2
Several guests implied the price was high relative to small room sizes and limited in-room amenities; one strong complaint about cost versus room quality.
Food and Beverage
7.1
Bar offerings and morning coffee received praise, but breakfast options were described as generic and the hotel lacks a full breakfast restaurant (noted as a drawback).
Overall Experience
8.8
Overall very positive due to location, cleanliness, staff and historic atmosphere; some negative notes on room size and occasional service/comfort issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Named for the patron saint of Santa Fe, the historic Hotel St. Francis, the oldest hotel in Santa Fe, sits one block from the Plaza. Decor features handcrafted wood furniture by local artisans and a palette of natural colors. On site are Secreto Lounge and Wolf and Roadrunner restaurant.

Important information:

Please note guests must be 21 years of age or older to check in. Military active duty can check-in with a military ID 18 years of age or older. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. An extra bed for children 0+ years is free of charge. A cot for children up to 2 years is free of charge.

  • Age restriction

    Guests must be at least 21 years old to check in.

  • Parking

    Valet parking is available.

  • Internet

    WiFi is available and is free of charge.

See all policies

Location

Guest Reviews

8.1
Based on 596 reviews
Cleanliness: 9.2
Service: 8.8
Location: 9.3
Room Quality: 6.8
Amenities: 7.6
Value for Money: 7.2
Food and Beverage: 7.1
Overall Experience: 8.8
D
Deborah • extended_group • us
8
you can't beat the location and customer service
Pros:

location, cleanliness, customer service were all excellent. We were in room 308

Cons:

you do not offer breakfast at your restaurant or bar food

2026-10-27 • via Nuitee
T
Timothy • couple • us
10
Beautiful hotel, spotlessly clean, comfortable bed, great location.
Pros:

Beautiful hotel in a great location. Comfortable bed and exceptional service.

Cons:

Room was a bit small.

2026-10-25 • via Nuitee
M
Mary • couple • us
8
We would stay again and request a different room.
Pros:

The lobby is beautiful and comfortable.
Grier tasting room and Secreto bar are wonderful.
Every single employee we encountered was professional, polite, welcoming and efficient.

Cons:

Our room was way in the back and the approach is not perfect because the carpet needs to be replaced. Also, our room had no mirror in the main area, only in the bathroom, which made it difficult for us both to dress at the same time.

2026-10-25 • via Nuitee
O
Owen • solo_traveller • us
9
Into the past, aesthetics combining a monumental space with comfort.
Pros:

The austerity of the architecture, with the historical overtones. Stone and Wood, especially the latter. Places you in the eternal past. Great location. Valet parking included, very commodious. The bed was great.

Cons:

The staff were uneven, generally helpful, although the late night shift was less empathetic...I had a non-life threatening medical issue. The location is adverse for securing even the basic over the counter remedies. The hotel could bear a small shop for such like. The breakfast pastry options were generic; the lack of a breakfast restaurant was notable, but the nearby options were superlative.

2026-10-24 • via Nuitee
K
Kim • solo_traveller • us
10
Nice hotel
Pros:

Walkable

Cons:

Smaller room

2026-10-22 • via Nuitee
E
Elizabeth • couple • us
8
Historic hotel w 3 star amenities
Pros:

Great location, good views, attractive minimalist design, fun bar, easy uber access

Cons:

No drawers or bureaus to unpack, small bathroom, no dressing mirror, very complex thermostat

2026-10-18 • via Nuitee
E
ESTEBAN • solo_traveller • es
1
Una estafa de marca mayor. Insensibles al cliente.
Pros:

La ubicación

Cons:

El mal trato que me dieron alojándome en una habitación minúscula, vista al parking, sin luz para leer, sin una sola silla, con apenas agua caliente. Una vergüenza por $450 la noche.

2026-10-16 • via Nuitee
R
Richard • couple • us
9
Great location, beautiful hotel, friendly staff! 2 blocks from central plaza.
Pros:

Perfect location, very clean and modern remodeled rooms. This historic hotel has a nice front porch with nice furniture for relaxing. The staff is great!

Cons:

Not aginst the hotel but the room pictures and descriptions on Booking.com are not accurate. They were made before the remodel.

2026-10-14 • via Nuitee
T
Troll • solo_traveller • us
10
Lovely stay in Santa Fe
Pros:

Room was one queen and was amble for a solo traveler--might find it a little cramped for 2 or if you travel with a lot of luggage. Was nicely located on the 2nd floor--didn't have to use the elevator and was a quiet space. Very close to Santa Fe plaza area--didn't have to use a car anywhere in the old town area. Staff was very friendly and helpful. Front patio area is lovely.

Cons:

Traffic getting into the old town area can be tricky and was a little difficult at first to figure out how to go to park in front of the hotel but that isn't there fault, just that area.

2026-10-14 • via Nuitee
K
Kathy • extended_group • us
10
Pros:

This hotel is spectacular, right in the center of Santa Fe plaza, it is beautiful and the staff is exceptional. They made our stay comfortable and they were so friendly and helpful. Would come back anything!!

Cons:

Nothing

2026-10-09 • via Nuitee
P
paula • couple • us
5
wonderful location great staff good morning coffee
Pros:

our standard queen was very very small. they had not turned on central heat for season so the room was freezing for two nights. they brought up a blanket on night three.

Cons:

see above

2026-10-07 • via Nuitee
L
LYNDA • solo_traveller • us
8
Pros:

Historic hotel with a good vibe.

Cons:

Air conditioner did not cool.

2026-09-18 • via Nuitee
L
Lorraine • extended_group • us
9
Pros:

Always the perfect location

2026-09-17 • via Nuitee
J
James • couple • us
8
Very good
Pros:

Location, bed

Cons:

Upgraded bathroom

2026-09-15 • via Nuitee
C
Cheryl • couple • ca
6
Very good hotel for location and atmosphere. The staff are outstanding
Pros:

The hotel is situated perfectly for those attending the Indian Market. It is within easy walking distance to the market and shops.

Cons:

The air conditioning was almost non existent. The room was consistently hot and although we were provided with a fan, it was not enough. Also, a minor issue but the lighting in the room is very low.

2026-09-14 • via Nuitee
J
Jeffrey • couple • us
10
Wonderful
Pros:

Beautiful vintage hotel one block away from the Plaza. Well done renovation. Hotel has great charm and even windows that can be opened.

Cons:

No restaurant. But property is very close to other great places to eat.

2026-09-14 • via Nuitee
V
Victoria • solo_traveller • us
10
Enlightening and refreshing
Pros:

The friendliness, the vibe in all ways. The history and hybrid culture that offers a very specific sense of place.

Cons:

Cabs cost a fortune. For a roundtrip to the Opera House and back was almost the same as a night in a hotel with breakfast.

2026-09-13 • via Nuitee
D
Dave • couple • us
10
The place was at great location close to the plaza. Staff were awesome.
Pros:

I like the staff. They are very friendly and attentive.

2026-09-12 • via Nuitee
V
Volker • couple • de
9
Very nice!
Pros:

Super nice historic hotel.

2026-09-09 • via Nuitee
M
Mercer • solo_traveller • us
4
2026-09-09 • via Nuitee