Hyatt Place Albuquerque Airport

Hotels
Hyatt Place
8.2 (1022 reviews)
1400 Sunport Place Southeast , Albuquerque , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Staff friendliness
Comfortable accommodations
Variety of breakfast options
Cons:
Noise issues from staff and neighbors
Odors in room
Temperature control problems

Categories

Cleanliness
7.41
Several complaints about odors in the room and noise issues.
Service
8.88
Staff received praise for helpfulness and friendliness.
Location
7.92
Safe area and convenient for airport access.
Room Quality
7.87
Generally comfortable with some complaints about temperature control.
Amenities
7.9
Good breakfast options, but some amenities were lacking.
Value for Money
8.36
Good value highlighted through positive remarks on pricing.
Food and Beverage
8.91
Breakfast was noted as delicious with a great variety.
Overall Experience
8.38
Positive overall stay with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:56

Property Description

Luxurious Amenities and Comfortable Accommodations
Indulge in a relaxing stay at Hyatt Place Albuquerque Airport, where each air-conditioned room is thoughtfully designed with a seating area, work desk, and flat-screen TV.

Convenient Facilities for Business and Leisure
Stay productive with access to the business center, or unwind by the seasonal outdoor pool. Enjoy the 24-hour café and take advantage of the fitness center during your stay.

Prime Location and Easy Access to Attractions
Located just minutes away from Albuquerque Convention Center and offering a free transfer service to the airport, explore nearby attractions like Albuquerque Zoo and Isleta Amphitheater effortlessly.

Book your stay at Hyatt Place Albuquerque Airport for a memorable and hassle-free experience.

Important information:

Please note that the transfer service only services a 5 mile radius.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABQ

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 1022 reviews
Cleanliness: 7.41
Service: 8.88
Location: 7.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.38
C
Carla couple us
9
Overall a good experience
Pros:

I liked the layout of the room

Cons:

One elevator was broken

2026-07-19 via Nuitee
K
Kenna couple us
10
2026-07-17 via Nuitee
D
Dawn couple us
7
Older but comfortable
Pros:

The room was uniquely designed the bed was very comfortable.

Cons:

It was a little bit dirty.. I didn’t like how the TV wasn’t placed properly so you had to turn it, but you still couldn’t see it from the bed.

2026-07-17 via Nuitee
N
Naranjo couple us
1
The stay was very dissatisfying. The property was old and smelly. Booking.com was barely recognized. Although I reser
Pros:

The location

Cons:

The property was very old, smelled, charged for parking, received an ADA room / not what I reserved, noisy, old bed mattress, in need of full renovation.

2026-07-16 via Nuitee
R
Raquel family_with_children us
1
2026-07-15 via Nuitee
C
Christopher solo_traveller us
3
overpriced and mediocare
Pros:

Staff was slow, unhelpful and rude (other than Kalid. He was fantastic and brightened up my day)

Cons:

No food, No drink, tried to overcharge me. Very slow processesing

2026-07-15 via Nuitee
A
Aubrey family_with_children us
6
Pros:

The rooms

Cons:

The elevator was awful

2026-07-14 via Nuitee
P
Palomarez solo_traveller us
10
Pros:

Everything

2026-07-14 via Nuitee
P
Phillip solo_traveller au
7
2026-07-14 via Nuitee
Y
Yoseph couple us
8
Good
Pros:

Looking great from outside

Cons:

Bedroom carpets looks not well clean, room not smell great

2026-07-14 via Nuitee
G
GoPlaces10654283007 NONE
4
Poor
Pros:

This Hyatt needs a major cleaning and upgrade. Carpet was dirty, and room had an.odot and I couldn't get a change of room.

2026-07-13 via Tripadvisor
D
Dean couple us
6
It was ok
Pros:

Good freeway access

Cons:

Only one elevator worked of the two. Long wait times Although booked on line we were assigned the wrong room. Fortunately the staff found the right room. We had to use the stairs or wait too long

2026-07-13 via Nuitee
D
Dilling couple us
4
It didn't feel like a Hyatt. More like a lower grade hotel.
Pros:

Beds were comfortable.

Cons:

Our room on the top floor was very noisy. Caused by either the roof top mechanical or the elevator right across the hall. We asked to be moved. Moved to another floor. Leftover food in the refrigerator. 2 Black hairs left in the bathtub. Carpet in both rooms felt dirty and were worn. Second room much dirtier than first. One of two elevators was broken down for our entire overnight stay. Elevator was slow and very noisy as it moved floors. Workers there when we left working on the elevator that was down.

2026-07-12 via Nuitee
M
Morris solo_traveller us
9
2026-07-12 via Nuitee
T
Traveler solo_traveller us
2
Hope they get a clue
Pros:

Nothing

Cons:

The elevator was broken we were on the 5th floor, the AC wouldn't go lower than 66* , the room had hair all over and dirty towels in the closet, the breakfast was a joke the staff said they wouldn't bring out more hot food and it was only 8am " you should have gotten here earlier" they said, the ice machine did not work . All in all it was really disappointing

2026-07-12 via Nuitee
S
Stachura solo_traveller us
9
2026-07-11 via Nuitee
K
Kelsey solo_traveller us
8
2026-07-11 via Nuitee
6
607kishens NONE
10
Lovely stay!
Pros:

Pleasant experience. For the first time as a Globalist, I was welcomed with a personalized greeting card and a chocolate. It's not a lot but it made a huge difference for me to write this review. Especially for a Hyatt Place.

2026-07-09 via Tripadvisor
M
Matthew couple us
5
Pros:

Bed was comfy and price was decent

Cons:

Elevator was very janky. It definitely needs to be remodeled.

2026-07-09 via Nuitee
F
Francisca couple mx
2
First time when got there to go to the room we were in the elevator. Then when we gad to go back down the elevators were
Pros:

Bed was comfortable . Locations is okay

2026-07-09 via Nuitee