Hyatt Place Boston - Medford

Hotels
•
Hyatt Place
7.8 (1488 reviews)
116 Riverside Avenue , Medford , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty carpets
Housekeeping issues

Categories

Cleanliness
6.19
Several mentions of dirty carpets and issues with housekeeping.
Service
8.66
Staff was pleasant and helpful during various incidents.
Location
8.2
Described as conveniently located; good for value.
Room Quality
7.15
Mixed reviews; some rooms were comfortable, some had issues.
Amenities
7.68
Offers standard amenities but some are not well maintained.
Value for Money
8.14
Affordable prices noted, particularly for location.
Food and Beverage
7.69
Breakfast quality varied; some items ran out.
Overall Experience
8.66
Generally favorable, although some aspects could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:30

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Experience the ultimate relaxation with our indoor swimming pool and complimentary Wi-Fi. Unwind in rooms equipped with a flat-screen TV, work desk, and coffee maker.

Fitness and Business Facilities: Stay active at our 24-hour fitness center and take advantage of our business services. We also offer luggage storage for your convenience.

Delicious Dining Options: Start your day right with our complimentary breakfast featuring a variety of options. For lunch and dinner, head to The Bar for a delectable meal.

Book your stay at Hyatt Place Medford now and elevate your travel experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 81.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 122
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 12
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 1488 reviews
Cleanliness: 6.19
Service: 8.66
Location: 8.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
K
Keila • solo_traveller • us
8
2026-02-11 • via Nuitee
S
Steven • couple • us
10
2026-02-08 • via Nuitee
G
Gary • couple • us
10
Great stay
Pros:

great staff. Helpful and personable. Especially Ramona and Jameer

Cons:

nothing

2026-02-08 • via Nuitee
L
Leigh • family_with_children • us
10
Easy location, friendly staff. And clean rooms.
Pros:

Great breakfast!

Cons:

Everything was great!

2026-01-31 • via Nuitee
C
Cécile Martin • family_with_children • fr
8
Pros:

Hotel parfait. Il aurait été pratique d'avoir un microonde pour réchauffer les repas. Hall d'entrée un peu froid.

Cons:

Le positionnement par rapport aux transports en commun surtout en plein hiver

2026-01-31 • via Nuitee
H
Harry • couple • us
7
Pros:

Convenient location, good price, good breakfast.

Cons:

Extra blankets should have been available in room rather than our having to ask.
Sink drain was somewhat clogged.
Power outlets should be more numerous & more accessible (many were behind furniture & already in use).

2026-01-30 • via Nuitee
K
Kylie • extended_group • us
10
2026-01-30 • via Nuitee
S
Sugarman • couple • us
10
2026-01-28 • via Nuitee
E
Edwin • solo_traveller • us
10
2026-01-28 • via Nuitee
M
Melissa • couple • us
10
2026-01-27 • via Nuitee
L
longn244 • Business
10
Good hotel reasonably priced but beware of charged parking fee
Pros:

Hotel is clean and good overall service. Only negative issue is the parking fee charged to guests when parking garage was actually nearly empty and outside temperature was freezing…

2026-01-26 • via Tripadvisor
F
Frank • solo_traveller • us
9
Pros:

Everything.

Cons:

On this visit, nothing.

2026-01-26 • via Nuitee
J
Jarrod • couple • us
8
It was a great stay
Pros:

The bar and food and parking

Cons:

Nothing

2026-01-21 • via Nuitee
J
Joseph • couple • us
7
I would stay there for value and location.
Pros:

I had to leave early, before breakfast was ready and the lady set up a to go for me. She was fabulous!!!

2026-01-21 • via Nuitee
R
Ruben • extended_group • us
5
Cons:

room fixtures such as shower door, closet door very poor quality. hard to move. also tv location horrible. paying for parking is ridiculous

2026-01-19 • via Nuitee
A
Angel • family_with_children • us
4
It was okay. We only stayed one night, I wouldnt stay more than that.
Pros:

The Breakfast bar was great. Only thing we really enjoyed.

Cons:

I felt like the staff were okay, not too friendly. There was one lady at reception at night who was super friendly. The hotel is just very outdated. However, rooms are spacious. Also, had a really really weird damp smell on the fourth floor and in my room 410.

2026-01-19 • via Nuitee
G
Gunther • family_with_children • us
9
Property was good, staff was EXCELLENT!!! I would go back if nothing else because of the positive energy the staff had,
Pros:

The location was excellent and indoor parking is great!

Cons:

The bathroom floor tiles were loose.

2026-01-19 • via Nuitee
J
Jacsonn • family_with_children • us
6
2026-01-19 • via Nuitee
A
Archana • family_with_children • us
5
Cons:

Too pricey for the location quality of the rooms and breakfast

2026-01-19 • via Nuitee
M
Moises • couple • us
8
Pros:

Breakfast was good, a whole lot of options, definitely filled me up. room was ok but the sliding doors from the shower wouldn't close so It the floor always got wet.

Cons:

It was ok the only thing for me was the bathroom situation, I hate a wet floor.

2026-01-19 • via Nuitee