Hyatt Place Boston - Medford

Hotels
Hyatt Place
7.8 (1491 reviews)
116 Riverside Avenue , Medford , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty carpets
Housekeeping issues

Categories

Cleanliness
6.19
Several mentions of dirty carpets and issues with housekeeping.
Service
8.66
Staff was pleasant and helpful during various incidents.
Location
8.2
Described as conveniently located; good for value.
Room Quality
7.15
Mixed reviews; some rooms were comfortable, some had issues.
Amenities
7.68
Offers standard amenities but some are not well maintained.
Value for Money
8.14
Affordable prices noted, particularly for location.
Food and Beverage
7.69
Breakfast quality varied; some items ran out.
Overall Experience
8.66
Generally favorable, although some aspects could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:30

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Experience the ultimate relaxation with our indoor swimming pool and complimentary Wi-Fi. Unwind in rooms equipped with a flat-screen TV, work desk, and coffee maker.

Fitness and Business Facilities: Stay active at our 24-hour fitness center and take advantage of our business services. We also offer luggage storage for your convenience.

Delicious Dining Options: Start your day right with our complimentary breakfast featuring a variety of options. For lunch and dinner, head to The Bar for a delectable meal.

Book your stay at Hyatt Place Medford now and elevate your travel experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 81.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 122
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 12
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 1491 reviews
Cleanliness: 6.19
Service: 8.66
Location: 8.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
T
Tabou'kam family_with_children ca
9
2026-03-07 via Nuitee
G
Gerard couple us
6
Room was old with stained furniture
Pros:

Coffee was good.

2026-03-06 via Nuitee
A
Anne extended_group us
9
2026-03-03 via Nuitee
T
Tishanne solo_traveller us
8
Pros:

I liked my room, 24 hour gym access, location was good

Cons:

The hotel ran out of towels which was very inconvenient, and the staff at the front desk didn’t want to help when I asked for assistance.

2026-02-25 via Nuitee
C
Carrasquillo family_with_children us
7
Pros:

They had a pool and gym

Cons:

The beds were very uncomfortable

2026-02-24 via Nuitee
H
Hector couple us
9
2026-02-23 via Nuitee
7
7jinc NONE Cresskill, New Jersey
10
Pleasant stay
Pros:

Very pleasant stay with all the amenities you expect from Hyatt. Extra care from the front desk and cleanliness of the room stand out.

2026-02-17 via Tripadvisor
K
Keila solo_traveller us
8
2026-02-11 via Nuitee
S
Steven couple us
10
2026-02-08 via Nuitee
G
Gary couple us
10
Great stay
Pros:

great staff. Helpful and personable. Especially Ramona and Jameer

Cons:

nothing

2026-02-08 via Nuitee
C
Cécile Martin family_with_children fr
8
Pros:

Hotel parfait. Il aurait été pratique d'avoir un microonde pour réchauffer les repas. Hall d'entrée un peu froid.

Cons:

Le positionnement par rapport aux transports en commun surtout en plein hiver

2026-01-31 via Nuitee
L
Leigh family_with_children us
10
Easy location, friendly staff. And clean rooms.
Pros:

Great breakfast!

Cons:

Everything was great!

2026-01-31 via Nuitee
H
Harry couple us
7
Pros:

Convenient location, good price, good breakfast.

Cons:

Extra blankets should have been available in room rather than our having to ask.
Sink drain was somewhat clogged.
Power outlets should be more numerous & more accessible (many were behind furniture & already in use).

2026-01-30 via Nuitee
K
Kylie extended_group us
10
2026-01-30 via Nuitee
S
Sugarman couple us
10
2026-01-28 via Nuitee
E
Edwin solo_traveller us
10
2026-01-28 via Nuitee
M
Melissa couple us
10
2026-01-27 via Nuitee
L
longn244 Business
10
Good hotel reasonably priced but beware of charged parking fee
Pros:

Hotel is clean and good overall service. Only negative issue is the parking fee charged to guests when parking garage was actually nearly empty and outside temperature was freezing…

2026-01-26 via Tripadvisor
F
Frank solo_traveller us
9
Pros:

Everything.

Cons:

On this visit, nothing.

2026-01-26 via Nuitee
J
Jarrod couple us
8
It was a great stay
Pros:

The bar and food and parking

Cons:

Nothing

2026-01-21 via Nuitee