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Spacious Suites with Modern Amenities
Indulge in a comfortable stay at the Chicago Warrenville SpringHill hotel, offering spacious suites equipped with a separate seating area, refrigerator, and a 37-inch flat-screen TV for your entertainment.
Relaxation and Recreation
Unwind in style at the indoor swimming pool or stay active at the 24-hour fitness center during your stay at SpringHill Suites Chicago Naperville.
Convenient Location and Nearby Attractions
With easy access to downtown Naperville and RiverWalk Park, as well as being a short drive from Wheaton College and Cress Creek Country Club, the Naperville SpringHill Suites hotel is the perfect choice for both leisure and business travelers.
Book your stay now at our inviting hotel and experience the best of Warrenville, Illinois!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
I hotel was located in a location near Naperville/Warren which I think it the most important of a hotel stay. Rooms are spacious, clean and the value was good.
Not as good as it used to be.
Selection
Very clean
Only one elevator working
The breakfast was very good, especially the waffles. Everything was good. Nothing.
Nothing
I made my original rez thru Marriott.com, with points.
With a call to Marriott, I extended my stay one day with $$, well before arrival.
On check-in, the Front had trouble figuring out my extension (the website makes a big deal about how easy it is), but found it and 'made a note'. I was to stay in the same room.
The night before original check-out day, I called the Front to refresh them and verify that we'd agreed to the extension, and THAT I DIDN'T WANT HOUSEKEEPING TO DISTURB ME IN THE MORNING. Again, a little trouble finding their own note, but got it.
SO OF COURSE, Housekeeping, 'The Head of Housekeeping', rousted me in the morning. She insisted I was to check out, and not only refused to check with the Front Desk, but then ARGUED WITH ME ABOUT IT. I complained to the Front. No big deal for them, barely an apology.
In addition, Housekeeping ignored their 'Do Not Disturb' sign and entered and tidied the room when I did not want it. Obviously ignored it to roust me the next day.
Broken toilet, zero shower soap.
The room lacks another chair or two, rather sad-looking 'suite' area.
No lids for coffee anywhere - it's like a dare, or a high-wire act.
SO, bad policies/training/communication - all Front Desk issues, and aggressive and rude Housekeeping at this hotel. I won't return.
This is our 3rd year returning to SpringHill Suites Marriott. We usually stay around 2 weeks. The hotel staff are friendly and helpful. Our room is always comfortable and very clean with very comfortable beds. I really like the location as it is close to the interstate and very good restaurants.
I was charged twice for one night stay. I noticed same and informed front desk and I was told that it was by an error and will not be posted to your account. But same was charged twice.
I was charged twice for one night stay and staff was not able to rectify the error
Neatness, spacious, complete ref, microwave,dryer&parking free
Nothing
Nice and cozy
NA
The location of property was great
Room not clean at all.
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