Hyatt Place Pittsburgh Airport - Robinson Mall

Hotels
Hyatt Place
8.2 (740 reviews)
6011 Campbells Run Rd , Robinson Township , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Poor quality of food

Categories

Cleanliness
7.59
Several guests reported issues with cleanliness; bathroom found not clean and some maintenance issues.
Service
9.06
Staff received high praise for friendliness and helpfulness, especially morning staff.
Location
9.1
Guests appreciated the convenient location near the airport and major highways.
Room Quality
8.05
Rooms were generally clean and spacious, though some reported issues with water and the handicap room.
Amenities
8.08
Facilities generally well-received; however, some amenities were lacking, like the breakfast bar.
Value for Money
8.54
Fair pricing was noted, though quality of food could be improved.
Food and Beverage
7.09
Breakfast options were criticized for lack of variety and quality.
Overall Experience
8.06
Mixed feelings; while many enjoyed their stay, there were several notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:13

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hyatt Place Pittsburgh Airport - Robinson Mall. Each room is equipped with a flat-screen TV and a coffee machine, ensuring a relaxing stay.

Convenient Location
Situated just 16 km from Pittsburgh airport, our hotel provides easy access to major attractions including Heinz Field, Pittsburgh Zoo, and Settlers Cabin Park. Explore the best of Pittsburgh within a short radius.

Modern Amenities
Enjoy complimentary WiFi and take a refreshing dip in our indoor pool. Whether you're here for business or leisure, our hotel has everything you need for a memorable stay.

Book your stay at Hyatt Place Pittsburgh Airport - Robinson Mall now and make the most of your visit to the Steel City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

Location

Guest Reviews

8.2
Based on 740 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.09
Overall Experience: 8.06
N
Nicole family_with_children us
7
It provided what we needed
Pros:

We loved the lobby for breakfast. The rooms were big and mostly clean. The staff was amazing! So friendly and helpful!

Cons:

The bathrooms are SMALL and weirdly have towels in the shower. There was still hair on the floor from previous guests in there too. Also the pool being remodeled kinda put a damper on our stay. That was a big reason for booking at this particular hotel. We were able to use a pool down the road but the drive back was COLD being still damp and only 70 outside. I wish it had been stated on the hotel website or booking site.

2026-06-02 via Nuitee
T
Teresa solo_traveller us
10
Great
Pros:

Rooms were clean and roomy. Breakfast was good. Personnel were friendly and helpful when needed.

Cons:

Pool was closed for updates. However, they had made arrangements with another nearby hotel to use their pool. Not as convenient but at least there was an option to use it.

2026-06-01 via Nuitee
C
Clarissa family_with_children us
7
2026-05-31 via Nuitee
D
Dawna couple us
10
2026-05-31 via Nuitee
G
Ginger family_with_children us
9
2026-05-31 via Nuitee
E
Ernesto solo_traveller br
10
Atendimento Excelente
Pros:

Atendimento excelente, tudo perfeito!

2026-05-30 via Nuitee
C
Camille family_with_children us
9
2026-05-29 via Nuitee
C
Claudia extended_group us
9
comfortable
Pros:

Staff friendliness, hotel room clean.

Cons:

N/A

2026-05-28 via Nuitee
N
Nicole couple us
10
2026-05-25 via Nuitee
G
Gary couple us
5
I have stayed at two Hyatt locations in the Pittsburgh area and both I would rate the same.
Pros:

Staff was amazing

Cons:

Initial room had issues and the replacement room was less than the one I booked in amenities,

2026-05-21 via Nuitee
G
Guide22339736964 Business
10
Unbelievable hotel
Pros:

A unbelievable staff that goes out of there way to help you. A clean hotel with a great location. Management and the front desk is great

2026-05-19 via Tripadvisor
L
lfink27 Family Emporium, Pennsylvania
10
Home away from Home
Pros:

Even with renovations happening, these caring the wonderful staff, ambiance, cleanliness, and comfort were all on point! Would stay again and recommend to anyone else that this is the spot!

2026-05-19 via Tripadvisor
J
Jesse family_with_children us
8
2026-05-18 via Nuitee
J
Jacó couple br
8
Pros:

Quartos grandes e café bom.

Cons:

Localização é razoável. Hotel estava em reforma nos dias que estive. Alguns locais bem sujos.

2026-05-13 via Nuitee
P
Patrick couple us
1
Dirty, dingy hotel with inadequate staff and poor facilities.
Pros:

Nothing. This was not a good place to stay. It was unfortunately understaffed and unclean. This was a disappointing place to stay.

Cons:

The whole place was filthy. The trashcans in the common bathroom were overflowing, the breakfast area was dirty with food on the floor, the room was okay, but the previous Guest's name was on the "welcome sheet". The elevators had handprints on them and were dirty on the floor the entire 3 days. The halls were dingy and dirty, with stuff visibly on the floor. The front door stopped working at one point, adding to the ridiculousness of the whole thing.
The breakfast was atrocious. The food was inedible, cold, and inconsistent and the seating areas were too small, with different chairs that did not match, and too few seats for the number of guests.
The food area was very dirty and dingy, and lacked staff to keep it clean. The coffee was weak and watery, a very disappointing experience.

2026-05-11 via Nuitee
J
Jaime couple us
9
2026-05-11 via Nuitee
T
Theresa solo_traveller us
7
Great place would recommend again especially if they get the pool fixed
Pros:

The location was great. The breakfast was good. The brooms were clean.

Cons:

I wish we had been notified ahead of time that the pool was not operational

2026-05-11 via Nuitee
H
Hughes solo_traveller us
8
Pros:

The room was large and the beds were comfortable. The breakfast was excellent and the coffee was good.

Cons:

The pool was closed but they did offer for you to use a neighbor hotels pool. We didn't have hot water. They tried but for some reason it wasn't working.

2026-05-08 via Nuitee
L
Lori couple us
5
2026-05-06 via Nuitee
G
GLENN solo_traveller us
9
2026-05-03 via Nuitee