Hyatt Place Chicago Schaumburg

Hotels
Hyatt Place
8.2 (974 reviews)
1851 McConnor Parkway , Schaumburg , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Nice location
Cons:
Misleading pool information
Cleanliness concerns

Categories

Cleanliness
7.53
Some reviewers mentioned cleanliness concerns with flies in the room.
Service
9.5
Generally positive comments about the staff being friendly.
Location
9.54
Convenient location mentioned positively by multiple reviewers.
Room Quality
7.99
Mixed reviews citing room wear and small bathrooms.
Amenities
5.52
Significant issues regarding misrepresentation of amenities like the pool.
Value for Money
8.48
Some rooms are considered cheap, but misleading information affects value perception.
Food and Beverage
8.53
Breakfast was mentioned as fine, indicating a satisfactory food offering.
Overall Experience
8.5
Mixed to positive overall experience with noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:48

Property Description

Convenient Location: Located adjacent to the renowned Woodfield Mall, Hyatt Place Chicago Schaumburg offers a prime spot for shopping enthusiasts. O'Hare Airport is just 14 km away, with easy access to Central Chicago within a 40-minute drive.

Modern Amenities: Each room is equipped with a 42-inch flat-screen TV, a fridge, and a coffee machine for your comfort. Enjoy the convenience of free Wi-Fi access and unwind in the seating area provided in every room. The hotel also features a fitness centre for health-conscious travelers.

Exceptional Services: With a 24-hour front desk, meeting facilities, and complimentary parking, our hotel ensures a seamless stay. Take advantage of our on-site dining options and relax knowing that dry cleaning and laundry services are available.

Book your stay at Hyatt Place Chicago Schaumburg for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8.2
Based on 974 reviews
Cleanliness: 7.53
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 5.52
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8.5
M
Melissa solo_traveller us
7
Overall clean and comfortable. Good food and nice facility.
Pros:

Hotel was nice bed was comfortable and quiet.

Cons:

There were 3 things that stood out. The air conditioner was rather loud, I had to keep checking if there was a storm outside.
Either the room itself or the grounds outside had fleas. Luckily my pet is on a VERY good prevention which kills on contact so they all died in seconds.
One of the receptionists wasn't trained in the food.
I wouldn't have had an issue with her being new, not knowing how to turn on the units, etc. My issue was when I went to place the order which I had done the previous 2 nights I was told you have nothing. I had to explain to your staff I knew for a fact you did and only THEN did they say they weren't trained.

2026-08-21 via Nuitee
R
Robert couple us
7
Cons:

Desk staff person (female) was rude to my wife. She asked a question and was answered with “ I already told you that”

2026-08-19 via Nuitee
B
Bolaños Arévalo solo_traveller co
10
Pros:

Los desayunos deliciosos y variados

2026-08-16 via Nuitee
L
Lars couple de
4
Sehr schlecht geschlafen
Pros:

Das Zimmer war sehr geräumig und sauber.

Cons:

Das Zimmer hat schlecht gerochen. Die Klimaanlage war so kaputt/laut, dass man nicht schlafen konnte, ohne Klima war es aber so warm, dass man auch nicht schlafen konnte. Und um 8.00 klopft der Zimmerservice, wann man denn aufschreckt, damit die das Zimmer saubermachen können.

2026-08-15 via Nuitee
P
Pioneer824700 NONE
6
Hyatt Place Stay
Pros:

This hotel is badly in need of an update. The carpeting in the room was very dirty and everything was old. Sofa was stained too. I would not stay here again.

2026-08-10 via Tripadvisor
O
Obinna family_with_children ca
3
The building looks good from the outside, but the interior feels dated and needs a refresh.
Pros:

The building has good curb appeal, but the interior feels tired and outdated. From the carpet and furniture to the walls, everything looks old. The hotel is due for a refresh.

Cons:

The building has good curb appeal, but the interior feels tired and outdated. From the carpet and furniture to the walls, everything looks old. The hotel is due for a refresh.

2026-08-10 via Nuitee
P
Priscilla extended_group ph
6
Will not stay here ever again!
Pros:

Close to woodfield mall

Cons:

Housekeeping not cleaning the room! Only changed the towels and not even making up the room

2026-08-10 via Nuitee
K
Khurram family_with_children ca
8
2026-08-09 via Nuitee
W
WORLDTRAVELERCHI Family Chicago, Illinois
4
DARK AND DIRTY!!!
Pros:

The hotel is dark upon entering, staff not welcoming at all. Then we noticed that it was extremely dirty! The carpets were stained; tables hadn't been cleaned. In the room we had a refrigerator but no microwave, the sofa was noticeably stained and smelled of the previous customers cologne. The bathroom was a joke because of the inconvenience of having had to either straddle the toilet or slide between the toilet and wall to be able to close the door. Because the lobby and breakfast areas were so dirty, we choose to go out for breakfast, this was disappointing because this amenity was one reason we choose to book this hotel.

2026-08-08 via Tripadvisor
A
Alexandra solo_traveller us
10
2026-08-06 via Nuitee
D
Daisy family_with_children ca
9
Pros:

clean, room is big and free breakfast

2026-08-06 via Nuitee
A
Ann Paulino solo_traveller us
9
HP Chicago Schaumburg
Pros:

The hotel room in how spacious it was. Overlooking a river /lake as nice view. Huge bathroom. Very clean, near elevator not to far from room. For just stop over before flying it helped us have a good rest. Free Breakfast one the perks because it was alot more than expected.

Cons:

Wish the bathroom sink was in the bathroom it had that space. One might forget to wash ✋️ first. The front staff would be more personable, pleasant and welcoming. Had one friendly (dark hair) went out of her way and gave us coupon.Thw other just doing their job.

2026-08-02 via Nuitee
C
Climber35693982699 NONE
4
Good luck.
Pros:

We used to come up to this location every year, but the last couple of times its gone down hill so this will probably be the last time. Parking was horrible, and there is no consideration for hotel guests, rather than having event guests use the adjacent lots, everyone crams into the smaller lot around the hotel. I nearly also had an altercation with an entitled event guest that felt that standing in the main driveway, blocking traffic in both directions to have a conversation was more important that walking 10 more feet to be inside to allow traffic to move again. Large events should warrant some kind of security, but there was none.
The pool was also closed which was not communicated when we booked the stay, the coffee maker was leaking, rocked and was missing parts, causing water to leak everywhere. The TV remote also didnt work, but it was replaced with new one fairly quickly.

2026-08-01 via Tripadvisor
D
denlaporte Family Chicago, Illinois
2
HORRIBLE
Pros:

The absolute worst hotel I’ve ever stayed at! Loose tiles in bathroom, both my husband and I tripped going into the bathroom several times, he almost hit his head on the toilet. Then we could barely open or close the door. Dirty hotel, water stains on walls and ceiling. There are so many hotels in the area. Avoid this place and find a different place to stay!!!

2026-07-25 via Tripadvisor
M
Michael family_with_children us
8
2026-07-24 via Nuitee
K
Katrina solo_traveller us
8
Pros:

Late night staff was great. Breakfast was great. Rooms were clean and spacious.

Cons:

Morning staff was on their personal phones and unresponsive to multiple guests waiting at the front.

2026-07-24 via Nuitee
S
Stephanie family_with_children us
5
2026-07-24 via Nuitee
B
Boyd family_with_children us
7
Pros:

Breakfast was good free parking and price wasnt bad

Cons:

I was upset that the pool was closed and it wasnt advertised. One of the purposes for me booking this hotel was the fact that i thought it had a pool for me and my family to enjoy. The construction by the hotel wasnt pleasent either but i know thats out of their control.

2026-07-24 via Nuitee
P
Perugachi Garces solo_traveller ec
8
2026-07-23 via Nuitee
R
ronaldpaskel NONE Paradera, Aruba
8
Overall good value for stay.
Pros:

Amazing hotel. Great location. Staff is friendly. Close to shopping and dining. Just know there are no microwaves in the rooms. Pool is closed and gym is below basic.

2026-07-22 via Tripadvisor