Holiday Inn Express & Suites Tempe by IHG

Hotels
Holiday Inn Express
8.6 (400 reviews)
1520 West Baseline Road , Tempe , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and properly designed
Very helpful staff
Great property
Comfortable and quiet
Cons:
Breakfast quality needs improvement
Safety concern at night
Delayed refund of deposit

Categories

Cleanliness
9.16
Guests frequently mention the hotel being very clean.
Service
9.13
Staff is described as very helpful and professional.
Location
8.77
Conveniently located close to the mall.
Room Quality
8.72
Rooms are spacious, clean, modern, and comfortable.
Amenities
8.15
The pool was enjoyed, but some improvements suggested.
Value for Money
8.61
Perceived as a good value for the hotel tier.
Food and Beverage
7.66
Breakfast quality needs improvement.
Overall Experience
8.63
Overall positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Convenient Location and Amenities

Located just 10 minutes from Sky Harbor International Airport, Holiday Inn Express Hotel & Suites Tempe offers free Wi-Fi and a complimentary hot breakfast buffet. Each room features a spacious seating area, a 42-inch flat-screen TV, and coffee-making facilities. Guests can also enjoy access to a fitness center and business center, along with free on-site parking.

Comfortable Accommodations

Relax in air-conditioned rooms with a work desk and en suite bathroom at Holiday Inn Express Hotel & Suites Tempe. The rooms are equipped with all the essentials including a hairdryer and pay-per-view channels on the TV.

Explore Phoenix

Only a short drive from the city center of Phoenix and the popular Phoenix Zoo, our hotel is the perfect base for your Arizona adventures. Book now for a convenient and comfortable stay at Holiday Inn Express Hotel & Suites Tempe.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 400 reviews
Cleanliness: 9.16
Service: 9.13
Location: 8.77
Room Quality: 8.72
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.63
A
Ana family_with_children us
9
2025-10-17 via Nuitee
T
Tom
10
Pros:

Clean and properly designed

2025-10-12 via Nuitee
J
JOSE ARMANDO family_with_children mx
9
2025-10-07 via Nuitee
M
Melanie partner
8
Pros:

I did not eat breakfast at the site, I left early for the airport. But my husband said the best thing about the breakfast was biscuit and gravy. Egg was ok, just plain. The rest needs improvement.

2025-10-05 via Nuitee
S
Susan family
10
Pros:

Very helpful staff. All around kind Very clean & felt comfortable to stay there! Holiday Express is one of my favorite Hotel to stay

2025-10-02 via Nuitee
A
Angela
8
Pros:

Very clean!

2025-09-30 via Nuitee
N
Nathaniel J family
10
Pros:

We've stayed there before and will again. Staff professional and friendly.

2025-09-29 via Nuitee
M
Miguel angel
10
Pros:

Ok

2025-09-29 via Nuitee
E
Edita family
10
Pros:

At around 9pm, my son was getting coffee from the lobby. An unkept strange man entered the lobby door and approached my son asking if he has a room in this hotel. My son thought that it was weird. Then the unkept man left the building. The receptionist was busy attending to other customer at that time when the incident happened.
Safety was just our concern to all the guest in this hotel especially at night.

2025-09-27 via Nuitee
R
RAUL family
10
Pros:

Great place to stay when traveling to Arizona.

2025-09-26 via Nuitee
B
Brian
10
Pros:

Young girl at desk very helpful! Thanks again kaylee

2025-09-21 via Nuitee
J
Javier
10
Pros:

Excellent service and staff and receptionists

2025-09-20 via Nuitee
I
Isabelle
8
Pros:

Breakfast is terrible: no vegetables, cardboard-like scrambled eggs, paper plates, and plastic cutlery. But the rooms are spacious, clean, modern and comfortable.

2025-09-17 via Nuitee
V
Virgilio family_with_children us
10
2025-08-30 via Nuitee
S
Steven
10
Pros:

Great property - would definitely stay again.

2025-08-29 via Nuitee
C
carlos family_with_children mx
10
2025-08-29 via Nuitee
A
Alden solo_traveller us
10
2025-08-24 via Nuitee
M
MARIA DOLORES partner
10
Pros:

It would be nice some beds in the swimingpool

2025-08-03 via Nuitee
C
Chris
10
Return trip to a great hotel
Pros:

The best hotel in Tempe/Phoenix! Very comfortable and quiet. Great staff at the front desk. Such a nice place to stay.

2025-07-30 via Nuitee
M
Madalina solo_traveller fr
3
Peut mieux faire
Pros:

La machine à pancakes
Le prix très correct

Cons:

L'hôtel retient toujours ma caution de 100$ un mois après mon départ, alors qu'ils avaient dit qu'ils libéreraient la caution après 7 jours. Ils ne répondent à aucun message et ne me fournissent pas la facture malgré l'ouverture d'un litige via booking. Ce n'est pas professionnel du tout.
De plus le petit déjeuner était servi dans des assiettes et gobelets jetables, ce n'est ni écologique ni agréable.
Chambre sombre.

2025-07-23 via Nuitee