Hyatt Place Charlotte Airport Billy Graham Parkway

Hotels
•
Hyatt Place
8 (617 reviews)
2950 Oak Lake Boulevard , Charlotte , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Parking charges

Categories

Cleanliness
5.58
There were blood stains on the floor and concerns about room cleanliness.
Service
9.55
Overall positive experiences with staff, though there were negative instances.
Location
9.09
Good location near the airport, convenient for travelers.
Room Quality
7.04
Mixed reviews about room quality; some rooms were acceptable while others had issues.
Amenities
8.57
Basic amenities like shuttle services, but some guests desired more options.
Value for Money
8.03
Concerns over parking charges and unexpected costs, impacting perceived value.
Food and Beverage
7.58
Breakfast options were limited for early travelers.
Overall Experience
8.55
General satisfaction with experiences, but setbacks reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:11

Property Description

Luxurious Amenities

Guests at Hyatt Place Charlotte Airport can indulge in a range of upscale amenities, including a 24-hour fitness center and a lobby lounge. Each room is equipped with a 42-inch flat-screen TV, iPod docking station, and a cozy en suite for maximum comfort.

Convenient Location

Situated just 11 minutes from Charlotte Douglas International Airport, this hotel offers a free shuttle service for added convenience. With Charlotte city center a short 9.6 km away, guests can easily explore popular attractions like the NASCAR Hall of Fame and Mint Museum.

Event Planning Services

Featuring 704 square feet of flexible meeting spaces and a dedicated business center, Hyatt Place is the ideal choice for hosting various events. Event planners are on hand to assist with organizing special occasions, from business meetings to wedding functions.

Book your stay at Hyatt Place Charlotte Airport for a luxurious and convenient experience!

Important information:

Please note service animals are exempt from fees and restrictions. Only dogs weighing up to 50 lbs can be accommodated.

Only 2 pets per room can be accommodated. Contact the hotel for additional details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 617 reviews
Cleanliness: 5.58
Service: 9.55
Location: 9.09
Room Quality: 7.04
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.55
A
Ana • family_with_children • gb
5
Pros:

The room was nice

Cons:

Everything else

2026-02-09 • via Nuitee
O
Olivera • couple • us
6
2026-01-31 • via Nuitee
B
Boguslawa • solo_traveller • us
10
2026-01-29 • via Nuitee
A
Andrea • couple • us
10
Quick easy
Pros:

We were on a flight switched to CLT due to weather. Arrived 2M. Room was ready, clean, staff was great. Shuttle to apt was perfect.

Cons:

Nothing

2026-01-28 • via Nuitee
K
Keith McAlpine • family_with_children • us
4
Romeo and Juliette
Pros:

Great staff

Cons:

Power went out room got very cold

2026-01-27 • via Nuitee
A
Alecia • couple • us
10
2026-01-26 • via Nuitee
R
Richard • couple • us
10
Overall excellent experience
2026-01-25 • via Nuitee
D
Donnita • couple • us
8
Cons:

It needs some work. Carpeting was frayed otherwise it was ok. Not the standard I would expect from this grade of hotel

2026-01-24 • via Nuitee
E
Evelyn • couple • us
8
2026-01-23 • via Nuitee
V
Vicki • couple • us
8
2026-01-21 • via Nuitee
B
Brooke • family_with_children • us
5
Tolerable for one night if you're not picky about hotel upkeep & cleanliness.
Pros:

Breakfast tasted great. Staff was accommodating in room switch and validating parking. WiFI was great. well-lit parking lot

Cons:

"Self Parking" is misleading as parking is not free, first room was nonsmoking and smelled strongly of smoke (room 616); second room (315) had multiple stains on sofa and weird congealed splatters on the headboard, elevator flooring was chipped, dirty, and elevator rickety, tables not wiped off at breakfast, shower had mold in corners and bathroom ceiling was sagging from water damage in multiple spots.

2026-01-19 • via Nuitee
K
Karen • couple • us
1
We will never stay there again
Pros:

The location

Cons:

The room was dirty with trash left in the room and very outdated

2026-01-19 • via Nuitee
L
Leticia • extended_group • us
10
2026-01-19 • via Nuitee
V
Victoria • family_with_children • us
8
Pros:

Car parking was very convenient and closeness to airport.

2026-01-19 • via Nuitee
D
Dean • extended_group • us
7
2026-01-12 • via Nuitee
L
Lauren • solo_traveller • us
9
Very convenient
Pros:

Good location near the airport. Very convenient and comfortable.

Cons:

N/A

2026-01-08 • via Nuitee
J
jnaw • couple • us
10
Pleasant stay, convenient to the airport..
Pros:

I liked that there was a shuttle bus provided by the hotel. The room we had was very nice. We had to leave for the airport very early and caught the first shuttle back to the airport so we did not get to eat breakfast at the hotel.

Cons:

The only thing I didn't like had nothing to do with the hotel. We missed our flight leaving Charlotte due to our incoming flight being delayed thus missing our connection.

2026-01-06 • via Nuitee
A
Alexander • couple • us
2
Cons:

There were blood stains on the floor and staff was very short with me.

2026-01-05 • via Nuitee
M
Monesha • solo_traveller • us
7
Pros:

They had good Breakfast and the beds were super soft. Loved seeing the planes go by at night.

2026-01-05 • via Nuitee
A
Albert • solo_traveller • us
10
Amazing
Pros:

Location was perfect and near CLT

Cons:

Breakfast started late at 7am

2025-12-31 • via Nuitee