Candlewood Suites - Cincinnati Northeast - Mason by IHG

Hotels
•
Candlewood Suites
8.5 (622 reviews)
5070 Natorp Boulevard , Mason , us
+1 513-754-0003

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Issues with cleanliness
Limited parking and amenities

Categories

Cleanliness
8.23
Guests reported some issues with cleanliness such as a bad smell and dirty appliances.
Service
10
Staff were consistently praised for their friendliness and helpfulness.
Location
9.7
Conveniently located near shops and restaurants, with easy access to attractions.
Room Quality
8.74
Rooms were generally comfortable and clean, though some issues with appliances were noted.
Amenities
7.69
Limited amenities with no breakfast and complaints about the pool and other facilities.
Value for Money
8.72
Generally good value, but some guests felt a breakfast should have been included.
Food and Beverage
5.68
No breakfast available and negative feedback about food options.
Overall Experience
9.23
Overall, guests had a positive experience despite some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:33

Property Description

Indulge in Relaxation:
Unwind in our indoor swimming pool and maintain your fitness routine at the 24-hour fitness center during your stay at Candlewood Suites Cincinnati Northeast.

Convenient Amenities:
Enjoy the convenience of free WiFi access, flat-screen cable TV, and refrigerators in every room, along with private bathrooms equipped with complimentary toiletries and a hairdryer.

Explore Nearby Attractions:
With Kings Island amusement park just a short drive away and Cincinnati city center within reach, there's no shortage of entertainment options near Candlewood Suites Cincinnati Northeast.

Book your stay now at Candlewood Suites Cincinnati Northeast - Mason for a seamless and enjoyable experience in Mason, Ohio.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CVG

Location

Guest Reviews

8.5
Based on 622 reviews
Cleanliness: 8.23
Service: 10
Location: 9.7
Room Quality: 8.74
Amenities: 7.69
Value for Money: 8.72
Food and Beverage: 5.68
Overall Experience: 9.23
S
Stefan • solo_traveller • us
8
2026-08-22 • via Nuitee
D
Denzel • couple • us
10
2026-08-22 • via Nuitee
T
Thomas • couple • us
10
Cons:

A near by level 2 ev charging station

2026-08-21 • via Nuitee
L
Laura • family_with_children • us
10
Wonderful and will be back again
Pros:

It was roomy and clean . Loved the kitchen area also

2026-08-19 • via Nuitee
G
Greg • couple • us
8
I would stay again
Pros:

Easy to find

2026-08-18 • via Nuitee
T
TERRY • solo_traveller • us
9
2026-08-17 • via Nuitee
S
Stephen • couple • us
8
Pros:

Convient location

Cons:

Not enough parking. Didn't get my deposit back.

2026-08-15 • via Nuitee
B
Brenda • family_with_children • us
10
Pros:

The staff was very friendly. The room was clean and beds very comfortable. The hotel is in a very nice area with plenty of shopping and restaurants near. I will definitely stay there again.

2026-08-10 • via Nuitee
C
Cathy • family_with_children • us
9
2026-08-07 • via Nuitee
R
Rechille • family_with_children • us
10
Great stay for the value of our money.
Pros:

Great location. A lot of stores and restaurants nearby. Graeter’s ice cream was just few steps away. Clean hotel, comfortable beds, new cookware.

Cons:

Some dryers were not working and there was no dining table and chairs in the room.

2026-08-04 • via Nuitee
R
Russell • solo_traveller • us
10
Very good experience, will definitely stay again when back in the area
Pros:

No breakfast, but free laundry was nice !!!

Cons:

More parking spaces

2026-08-04 • via Nuitee
D
Devon • family_with_children • us
10
I had a pleasant stay here, my first time at Candlewood. I will return
Pros:

The kitchen

2026-07-23 • via Nuitee
B
Brandon • solo_traveller • us
10
Pros:

I liked the location, it was close to the park.

Cons:

I didn't like that my room key card didn't work on the side door to the building.

2026-07-22 • via Nuitee
T
Tyann • family_with_children • us
10
Pros:

Very nice property and comfortable

Cons:

Pool was to hot could not enjoy

2026-07-20 • via Nuitee
E
Elora • couple • us
10
Everything I hoped for!
Pros:

Location was fantastic for my honeymoon. The staff was extremely friendly and lovely. The rooms were super well kept. The shower was awesome. The bed was soft. Everything was really fantastic

Cons:

Not going to lie. The only thing that I didn't really like was that the TV like Comcast didn't really work with it and it had like almost zero good channels but that's subjective so I can't really complain

2026-07-20 • via Nuitee
T
Travis • solo_traveller • us
10
Pros:

Staff was awesome, loved the location, and plenty of stuff to do around the area

Cons:

not much I didnt like

2026-07-18 • via Nuitee
C
Christina • solo_traveller • in
10
2026-07-13 • via Nuitee
A
Amanda • family_with_children • us
10
Our stay was very enjoyed.
Pros:

The staff is amazing, extremely kind, welcoming and willing to help. The hotel is clean, including the rooms, the pool and the restrooms by the pool. The location is perfect, it's close to dining, shopping and king's island.

2026-07-10 • via Nuitee
K
Kiersten • family_with_children • us
8
2026-07-09 • via Nuitee
G
Garrison • couple • us
10
2026-07-09 • via Nuitee