Comfort Apartments Melbourne Central

Hotels
•
Comfort
7.5 (2261 reviews)
43 Lonsdale Street , Melbourne , AU

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Complete amenities
Cons:
Cleanliness issues
Noise disturbance
Small room size

Categories

Cleanliness
5.25
Numerous comments expressed concerns about cleanliness, mentioning maintenance issues.
Service
8.75
Many reviews highlighted friendly and accommodating staff.
Location
8.75
Commonly praised location, convenient access to public transport and attractions.
Room Quality
6.25
Mixed feedback on room size and quality; issues with noise and comfort stated.
Amenities
8.25
Amenities were generally considered good, with some negative comments on specific items.
Value for Money
7.75
Some guests felt the stay was decent for the price, though others had issues.
Food and Beverage
7.75
Not much feedback indicates average expectations for this category.
Overall Experience
7.25
A mix of positive and negative experiences leading to an overall cautious recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:23

Property Description

Luxurious Serviced Apartments in Melbourne CBD

Modern Amenities and Services

Experience the convenience of individually controlled air conditioning, free WiFi, and flat-screen cable TV in our self-contained apartments. Enjoy complimentary toiletries and modern furnishings for a comfortable stay.

Prime Location for Exploring Melbourne

Located just 350 meters from Parliament Railway Station, our hotel provides easy access to Bourke Street Mall, Chinatown, and Victoria Markets. Explore the vibrant city and its attractions with ease.

Efficient Housekeeping Services

Relax and let us take care of the cleaning with our housekeeping services provided every 3rd night. Book your stay at Comfort Hotel Melbourne Central for a memorable experience.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 2% charge when you pay with a Union Pay credit card.

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.

Daily housekeeping services can be arranged for an additional charge of AUD 40. Please contact the property from 09:00 to 13:00 from Monday to Saturday to arrange this.

Housekeeping service is offered on the 3rd or 4th day for stays of 7 nights or more.

Please note that housekeeping service is not included on Sundays or Public Holidays.

Please note that this property allows service dogs only.

All guests must sign the property's Terms of Stay.

The property's reception opening hours are:
- From Monday to Saturday: 08:00 to 22:00
- Sunday and Public Holidays: 09:00 to 21:00

Secure outdoor parking is available for AUD 35 per night.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Location

Guest Reviews

7.5
Based on 2261 reviews
Cleanliness: 5.25
Service: 8.75
Location: 8.75
Room Quality: 6.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 7.25
A
Angela • solo_traveller • au
9
Quiet, comfy and easy.
Pros:

It was very quiet and I had a great night's sleep. Staff were helpful and there was a great little cafe outside, as well as it being very convenient to anywhere in the city.

2026-10-18 • via Nuitee
D
David • couple • au
7
2026-10-17 • via Nuitee
P
Pattaranan • couple • au
10
2026-10-17 • via Nuitee
A
Alexis • couple • au
10
2026-10-17 • via Nuitee
K
Karl-heinz • couple • au
7
2026-10-17 • via Nuitee
M
Mark • couple • au
8
good location and price
Pros:

good to have apartment option

Cons:

all ok for price

2026-10-16 • via Nuitee
P
Patricia • couple • au
9
2026-10-16 • via Nuitee
K
Karen • couple • au
9
Spotlessly clean and a great location.
Pros:

Extremely clean, spacious, very comfortable mattress, great location, very close to Parliament Station.

Cons:

The pillows were a bit flat and cheap.

2026-10-15 • via Nuitee
L
Leung • couple • cn
8
第一次入住很不錯
Pros:

地點方便 寬躺 還免費upgrade做兩房

Cons:

風筒壞了

2026-10-15 • via Nuitee
• couple • au
10
Good price, great room , clean, friendly staff
Pros:

Great location. Very spacious. Full kitchen. Lady at reception was amazing, very helpful and went out of her way to accommodate us

Cons:

N.a

2026-10-15 • via Nuitee
P
Pidayati • solo_traveller • au
7
Cons:

The fridge was very noisy and the heater was not very warm.

2026-10-14 • via Nuitee
P
Phillip • solo_traveller • au
9
2026-10-14 • via Nuitee
T
Terry • extended_group • au
1
It was a terrible situation that we will put into so I could not recommend that motel to anybody
Pros:

Why did that show does last night was not friendly didn’t give us any help or anything

Cons:

How rude she was watching courteous didn’t even help us with the TV or the Internet. Just told us that we would have to wait until the morning till somebody came and helped us but we were leaving early that morning the next morning.

2026-10-13 • via Nuitee
C
Catherine • solo_traveller • au
10
2026-10-13 • via Nuitee
B
Bronwyn • solo_traveller • au
8
Great location
Pros:

Great location

Cons:

Some maintenance required in the room I had (notified staff)

2026-10-13 • via Nuitee
K
Kris • solo_traveller • au
7
Pros:

Friendly staff. Comfortable room and bed, clean and great location

Cons:

Online check-in didnt work, which caused some anxiety in getting to the property within staffed hours.

2026-10-13 • via Nuitee
T
Tran • extended_group • au
10
2026-10-13 • via Nuitee
Y
Young • family_with_children • au
5
Pros:

Great location, close to nearby restaurants, supermarkets, bars as well as the event I was in Melbourne for. Wifi was really good in my apartment.

Cons:

I found some of the staff while helpful they also seemed to be a little indifferent to questions/requests. I'm not a fan of the $200 holding deposit, $40 housekeeping fees (the apartment servicing by my understanding is only if your stay is 7 days or longer). The decor is dated at best, it's a shower/bath scenario without a handheld shower head.

2026-10-13 • via Nuitee
F
Felicity • solo_traveller • au
8
2026-10-12 • via Nuitee
S
Sovannary • family_with_children • au
4
Pros:

The room that we stayed 101 has the door that could access through to other apartments
There no lock, it was like a secret door

Cons:

Very noisy

2026-10-12 • via Nuitee