Comfort Apartments Melbourne Central

Hotels
Comfort
7.5 (1861 reviews)
43 Lonsdale Street , Melbourne , au

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Complete amenities
Cons:
Cleanliness issues
Noise disturbance
Small room size

Categories

Cleanliness
5.25
Numerous comments expressed concerns about cleanliness, mentioning maintenance issues.
Service
8.75
Many reviews highlighted friendly and accommodating staff.
Location
8.75
Commonly praised location, convenient access to public transport and attractions.
Room Quality
6.25
Mixed feedback on room size and quality; issues with noise and comfort stated.
Amenities
8.25
Amenities were generally considered good, with some negative comments on specific items.
Value for Money
7.75
Some guests felt the stay was decent for the price, though others had issues.
Food and Beverage
7.75
Not much feedback indicates average expectations for this category.
Overall Experience
7.25
A mix of positive and negative experiences leading to an overall cautious recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:23

Property Description

Luxurious Serviced Apartments in Melbourne CBD

Modern Amenities and Services

Experience the convenience of individually controlled air conditioning, free WiFi, and flat-screen cable TV in our self-contained apartments. Enjoy complimentary toiletries and modern furnishings for a comfortable stay.

Prime Location for Exploring Melbourne

Located just 350 meters from Parliament Railway Station, our hotel provides easy access to Bourke Street Mall, Chinatown, and Victoria Markets. Explore the vibrant city and its attractions with ease.

Efficient Housekeeping Services

Relax and let us take care of the cleaning with our housekeeping services provided every 3rd night. Book your stay at Comfort Hotel Melbourne Central for a memorable experience.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 2% charge when you pay with a Union Pay credit card.

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.

Daily housekeeping services can be arranged for an additional charge of AUD 40. Please contact the property from 09:00 to 13:00 from Monday to Saturday to arrange this.

Housekeeping service is offered on the 3rd or 4th day for stays of 7 nights or more.

Please note that housekeeping service is not included on Sundays or Public Holidays.

Please note that this property allows service dogs only.

All guests must sign the property's Terms of Stay.

The property's reception opening hours are:
- From Monday to Saturday: 08:00 to 22:00
- Sunday and Public Holidays: 09:00 to 21:00

Secure outdoor parking is available for AUD 35 per night.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: MEL

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs AUD 35 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1861 reviews
Cleanliness: 5.25
Service: 8.75
Location: 8.75
Room Quality: 6.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 7.25
B
Bjorn couple nl
8
Pros:

Reception and the room

Cons:

Everything was great

2026-02-14 via Nuitee
W
Wendy couple au
7
Pros:

Location and price

2026-02-14 via Nuitee
K
Karen solo_traveller au
8
Perfect location for my purposes at a very reasonable price. Clean and comfortable
Pros:

Great value, clean and comfortable, staff were very friendly

Cons:

Renovation are taking place and there are still a few things that need attending to

2026-02-13 via Nuitee
D
Daryl couple au
8
2026-02-13 via Nuitee
D
Duncan family_with_children au
9
Great location and easy to find
Pros:

N/A

Cons:

Nothing, I was great value

2026-02-11 via Nuitee
S
Steven Mitchell extended_group au
6
Budget accommodation that served its purpose for the Boxing Day tes
Pros:

The dryer did work and in the end we had to move rooms. the cleanliness of the room needed work as there was a lot of muck on the floor tween the shower screen and the shower screen

Cons:

the front window to the hotel was smashed and not fixed during our 7 day stay, The TV was ona fixed bracket jo only people sitting on the sofa could see it, it wiould have made more sense to have it on s corner swivel so it could be angled for 4 gets to see

2026-02-10 via Nuitee
J
Jillian family_with_children au
1
2026-01-31 via Nuitee
J
jjmck family_with_children au
9
2026-01-30 via Nuitee
P
Pauline solo_traveller au
9
Very good considering the price and locafion
Pros:

The location

Cons:

The furniture and fittings were a bit outdated

2026-01-28 via Nuitee
B
Bill couple au
9
Very comfortable accommodation in a very convenient location.
Pros:

The location was perfect as we went to a show at Her Majesties Theatre and we could easily walk there and to restaurants close by. The bed was very comfortable.

Cons:

The only negative was that the curtains in the bedroom did not meet up in the middle and that let light in. The curtains are not wide enough.

2026-01-28 via Nuitee
R
ryan solo_traveller au
8
2026-01-27 via Nuitee
R
Ros family_with_children au
7
A very good spot for what we were doing, comfortable beds, and good living space for 2 people.
Pros:

the location was perfect easy to access from all forms of public transport, also close to convenience stores restaurants and pubs.

Cons:

No Instructions to operate air conditioner. Some basic things missing from the kitchen, that we had to ask for eg. Bottle opener.

2026-01-27 via Nuitee
H
Holmgren family_with_children de
6
2026-01-26 via Nuitee
K
Katherine solo_traveller au
9
Excellent
Pros:

The location was very good for me to get to AO26.

Cons:

Nothing

2026-01-26 via Nuitee
K
Khatri extended_group au
10
2026-01-25 via Nuitee
S
Sarah extended_group au
7
Pros:

The aircon was great for a 40 degree day!

Cons:

It was fine!

2026-01-25 via Nuitee
S
Sherree couple au
9
2026-01-25 via Nuitee
T
Tania couple au
8
The room was comfortable, friendly staff. Good location, not far from yummy food spots and shopping centre’s
Pros:

Good position, easy parking, friendly staff

Cons:

Needs a bit of love, bed comfortable, benches, bathroom and kitchen needs an upgrade

2026-01-24 via Nuitee
N
Narelle couple au
8
A great place to call home for a few days when staying in the Melbourne CBD.
Pros:

Its proximity catered for our needs. It was good value.

Cons:

No issue with the property.

2026-01-23 via Nuitee
N
Neil solo_traveller au
6
Booked in a period of high demand and had very average accomodation
Pros:

Position is good. Bed was comfortable

Cons:

Wi-fi was not working at all through the stay. Had someone come and look at it but no success. First night had no bath mat or hand towels. Windows would not close so unable to control noise or temperature.

2026-01-23 via Nuitee