Comfort Apartments Melbourne Central

Hotels
Comfort
7.5 (2021 reviews)
43 Lonsdale Street , Melbourne , au

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Complete amenities
Cons:
Cleanliness issues
Noise disturbance
Small room size

Categories

Cleanliness
5.25
Numerous comments expressed concerns about cleanliness, mentioning maintenance issues.
Service
8.75
Many reviews highlighted friendly and accommodating staff.
Location
8.75
Commonly praised location, convenient access to public transport and attractions.
Room Quality
6.25
Mixed feedback on room size and quality; issues with noise and comfort stated.
Amenities
8.25
Amenities were generally considered good, with some negative comments on specific items.
Value for Money
7.75
Some guests felt the stay was decent for the price, though others had issues.
Food and Beverage
7.75
Not much feedback indicates average expectations for this category.
Overall Experience
7.25
A mix of positive and negative experiences leading to an overall cautious recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:23

Property Description

Luxurious Serviced Apartments in Melbourne CBD

Modern Amenities and Services

Experience the convenience of individually controlled air conditioning, free WiFi, and flat-screen cable TV in our self-contained apartments. Enjoy complimentary toiletries and modern furnishings for a comfortable stay.

Prime Location for Exploring Melbourne

Located just 350 meters from Parliament Railway Station, our hotel provides easy access to Bourke Street Mall, Chinatown, and Victoria Markets. Explore the vibrant city and its attractions with ease.

Efficient Housekeeping Services

Relax and let us take care of the cleaning with our housekeeping services provided every 3rd night. Book your stay at Comfort Hotel Melbourne Central for a memorable experience.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 2% charge when you pay with a Union Pay credit card.

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.

Daily housekeeping services can be arranged for an additional charge of AUD 40. Please contact the property from 09:00 to 13:00 from Monday to Saturday to arrange this.

Housekeeping service is offered on the 3rd or 4th day for stays of 7 nights or more.

Please note that housekeeping service is not included on Sundays or Public Holidays.

Please note that this property allows service dogs only.

All guests must sign the property's Terms of Stay.

The property's reception opening hours are:
- From Monday to Saturday: 08:00 to 22:00
- Sunday and Public Holidays: 09:00 to 21:00

Secure outdoor parking is available for AUD 35 per night.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: MEL

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs AUD 35 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2021 reviews
Cleanliness: 5.25
Service: 8.75
Location: 8.75
Room Quality: 6.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 7.25
B
Brianna extended_group au
4
2026-06-06 via Nuitee
R
Riya solo_traveller au
10
2026-06-06 via Nuitee
S
Somphop family_with_children th
9
2026-06-06 via Nuitee
D
Daniel solo_traveller au
1
Didn’t stay for many reasons
Pros:

I didn’t stay, in fact cancelled because reception wasn’t cold and un welcoming

Cons:

Rude staff

2026-06-05 via Nuitee
M
Martin couple au
9
Our go to city stay.
Pros:

Great location in the heart of the theatre district.
Friendly, efficient staff & comfortable, spacious apartments.

2026-06-05 via Nuitee
L
Luke couple au
7
2026-06-04 via Nuitee
J
Janet family_with_children au
5
The location suited our booked outings for the weekend
Pros:

Location was perfect for our weekend stay.

Cons:

Bathroom door didn’t close properly due to door frame damage. Only given one key between 2 people.

2026-06-04 via Nuitee
B
Brendan solo_traveller au
7
Pros:

The room was very spacious with comfortable furnishings. It was quiet despite its location. The location is excellent. The room was spotless.

Cons:

The bed was very hard and lumpy. Although it looked like a Queen or King bed, it felt like two singles put together as you could feel a ridge running down the middle. There was some kind of mattress covering that was made to make it feel like one bed, but this provided a hard and uneven surface. Given how good everything else was about the room, the bed was a surprising let-down when I went to go to sleep (room 308).

2026-06-04 via Nuitee
E
Edwin couple nz
10
Outstanding value in a great location.
Pros:

Excellent location for visiting the theatre district, and good access to public transport. Room was better appointed than we expected, with an electric cooktop and full-size fridge. We arrived late and the reception team made after hours check-in very straightforward, with a secure PIN-activated key box at the main entrance.

2026-06-04 via Nuitee
D
Daniel couple au
8
2026-06-02 via Nuitee
B
Brad couple au
9
Perfect spot
Pros:

Location is great

Cons:

Nothing

2026-06-01 via Nuitee
R
Rebecca couple au
8
Pros:

The location, friendly staff and value for money

Cons:

The tap in the bathroom was dripping
There was no tea/coffee provided

2026-06-01 via Nuitee
L
Lailah couple au
7
Was very clean, and quite modern. It is worth a stay, only thing the website doesn’t mention is that there is a $200 sec
Pros:

It was very modern and clean.

Cons:

I didn’t like that there wasn’t a mention of a $200 security deposit.

2026-05-31 via Nuitee
S
Samantha couple au
3
Cheap but would give it a miss
Pros:

The price

Cons:

It was loud and dated and grimy

2026-05-31 via Nuitee
W
Wulandari couple id
8
2026-05-30 via Nuitee
T
Tevita solo_traveller au
9
2026-05-30 via Nuitee
M
Mickiyas solo_traveller au
8
2026-05-30 via Nuitee
M
Melinda solo_traveller au
8
Pros:

Location! Proximity to trams, shops, pubs, restaurants and theatres.

Cons:

Renovations are in place and the apartment we stayed in was not yet renovated.

2026-05-29 via Nuitee
R
Robert couple au
8
Very pleasantly surprised as we first walked in at such a reasonable price
Pros:

Cleanliness view

Cons:

Toilet immediately behind door

2026-05-29 via Nuitee
S
Su Jung couple au
8
2026-05-29 via Nuitee