Marston Farm Hotel

Hotels
7 (1198 reviews)
Bodymoor Heath Lane , Sutton Coldfield , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Decent breakfast
Cons:
Cleanliness issues
Cold rooms
Poor maintenance

Categories

Cleanliness
5.14
Multiple negative mentions of dust, cobwebs, unpleasant smells, and lack of maintenance.
Service
8.11
Friendly staff was frequently mentioned, but some service issues noted, particularly with maintenance and late-night access.
Location
8.15
The location was frequently described as good, although some issues with direction and access were mentioned.
Room Quality
5.1
Reviews mentioned cold rooms, lack of hot water, basic furniture, and a need for refurbishment.
Amenities
6.63
Some feedback on basic amenities, with notes about a lack of hair dryers and functional equipment.
Value for Money
8.09
Overall, guests felt that the price was reasonable, but it didn't always align with quality.
Food and Beverage
7.64
The breakfast was positively noted; however, the dinner service had issues.
Overall Experience
7.11
Overall mixed experience due to service and room quality issues overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:01

Property Description

9 Acres of Warwickshire Countryside: Nestled in the picturesque Warwickshire countryside, Brook Marston Farm Hotel offers a serene escape from the hustle and bustle of city life.

Modern Amenities: Enjoy a comfortable stay with features like a flat-screen TV, complimentary tea and coffee, and free WiFi in all 37 bedrooms.

Delicious Dining Options: Indulge in a variety of freshly prepared dishes at the Courtyard Restaurant, ensuring a delightful culinary experience during your stay.

Experience the tranquility of Warwickshire at Brook Marston Farm Hotel. Book now for a relaxing countryside getaway!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for £15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 1198 reviews
Cleanliness: 5.14
Service: 8.11
Location: 8.15
Room Quality: 5.1
Amenities: 6.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 7.11
R
rod • family_with_children • gb
3
Cons:

Paid extra for English breakfast, not available.
Broken chair in room.

2026-04-06 • via Nuitee
A
Adam • solo_traveller • gb
1
2026-03-31 • via Nuitee
E
Experience30476 • Family • Tamworth, Staffordshire, England
10
Mr & Mrs Keane’s wedding
Pros:

We had our wedding at this venue and the personal touch and attention to detail was fantastic the staff were very attentive and worked really hard. The food was great value for money. In fact the venue was great value for money. The courtyard was beautiful. We were very fortunate to have a sunny day and be able to take photos.

2026-03-30 • via Tripadvisor
P
Paul • couple • gb
3
Bearable but it reminder me of staying in an OAPs nursing home.
Pros:

Breakfast was disappointing limited selection and choice. If it is a continental breakfast then meats and cheese would be an idea.

Cons:

Location was fine.

2026-03-30 • via Nuitee
M
Michael • family_with_children • gb
7
Pros:

Staff an location

Cons:

No evening meals available

2026-03-30 • via Nuitee
E
Emma • family_with_children • gb
4
Would not stay here again.
Pros:

The beds were very comfy and the breakfast included was adequate for us. We were only staying for 2 nights as going to Drayton manor so was the cheapest hotel in the area.

Cons:

The room was freezing so we put on the radiator which was stinking because of dust. The windows were all scabby and letting in so much cold from outside. The bath tap continuously leaked from the second we got there to the moment we left. The bath curtain was mouldy and the bathroom was freezing cold and dirty. We only saw the reception staff when we checked in and there was no-one to greet you at breakfast, the girl only showed up once to ask about tea / coffee. Quite a sad looking hotel which is a shame as the area is beautiful.

2026-03-29 • via Nuitee
A
Amanda • extended_group • gb
1
Extremely Dated Accommodation
Pros:

Plenty of parking

Cons:

Extremely dated accommodation and the rooms had a stale smell! The rooms and furniture were stained and I wore my shoes all the time due to numerous marks on the carpet! Windows to the garden were filthy- I would avoid this place! I am unsure how many years ago the photos on here were taken but it was not a true reflection of this hotel!!

2026-03-26 • via Nuitee
D
Dean • family_with_children • gb
8
Pros:

We like the location, how quiet and peaceful it is. We like that its dog friendly, how clean and comfortable the rooms are and also how welcoming and friendly the staff are.

Cons:

Not that we didn't like it....but the past couple of times we have stayed, the kitchen has been closed due to renovation work. We have eaten here before and the food was fantastic. But saying that there is another great pub literally 2 mins walk down the canal that is also dog friendly and serves lovely meals.

2026-03-26 • via Nuitee
D
Derrick • couple • gb
8
Pros:

It’s a very nice scenic place and very ideal location

2026-03-21 • via Nuitee
J
Jen • family_with_children • ae
8
Quaint, quiet and warm old hotel, with very helpful staff and nice location
Pros:

Very quaint old hotel right on the canal with local pub nearby. Good wifi, good heating in the rooms. Nice continental breakfast. Very helpful staff

Cons:

Yes the decor is dated - but that adds to the charm

2026-03-17 • via Nuitee
L
LYNETTE • couple • gb
5
2026-03-16 • via Nuitee
C
Christian • couple • de
1
Pros:

Die Umgebung ist -sobald man das Hotelgelände verlassen hat- wirklich schön, ein Kanal an dem man spazieren kann, ein schöner See mit spannender Vogelbevölkerung und andere toll angelegte Gewässer. Schön angelegte Wege mit grün und vielen hübschen und gut instand gehaltenen Häusern an den Seiten. Gut war auch die Kommunikation mit uns vor dem eintreffen.

Cons:

Das Zimmer entsprach leider keineswegs dem Eindruck der Fotos bei Booking. Es war insgesamt in einem deutlich abgewohnten Zustand: der Boden war fleckig inkl. eines noch nassen Flecks, ebenso die Tapete, und statt eines Gartenblicks hatte man eher den Blick auf dichtes Gestrüpp. Die Matratze war zudem zu groß für das Bettgestell, und das Bettzeug wirkte lieblos seitlich hineingestopft. Mehrere Löcher in der Wand waren nicht einmal verspachtelt, und auch das Badezimmer machte den Eindruck, seit vielen Jahren nicht mehr renoviert worden zu sein.
Das größte Problem war jedoch die Heizung: Diese schien zwar relativ neu zu sein (zu erkennen an den nicht verspachtelten Löchern dort, wo der Vorgänger gehangen haben mochte), war für die Raumgröße aber offensichtlich völlig unterdimensioniert und schaltete sich nach etwa 15 Minuten immer wieder ab. Wir haben verschiedene Einstellungen ausprobiert, ohne Erfolg. Draußen lagen die Temperaturen bei etwa 5 Grad, im Zimmer waren es mit Wohlwollen vielleicht 12 bis 14 Grad. Wir schlafen durchaus gerne kühl, aber das war schlicht nicht zumutbar.
Noch in derselben Nacht habe ich deshalb für die verbleibenden zwei Nächte eine andere Unterkunft gebucht. Bei der vorgezogenen Abreise am nächsten Tag um 12 Uhr war niemand vor Ort, unter der an der Rezeption hinterlegten Telefonnummer ging ebenfalls niemand ans Telefon. Auch ein Rückruf erfolgte nicht.
Enttäuschend ist zudem, dass der Hotelbetreiber auf Nachfragen über Booking offenbar nicht reagiert. Insgesamt können wir von einer Buchung hier nur abraten.

2026-03-15 • via Nuitee
S
Susan • solo_traveller • gb
9
lovely and quiet here. always nice
Pros:

no cooked meals, which I was told about beforehand. continental breakfast was very nice. staff are always pleasant. its so quiet and nice here love it.

Cons:

see above

2026-03-13 • via Nuitee
G
Gillian • extended_group • gb
8
2026-03-12 • via Nuitee
J
Jason • family_with_children • gb
3
Never again!
Pros:

A good location for our visit to The Belfry.

Cons:

The hotel was tired, needs an awful lot of money spending. Staff were very friendly and helpful. Beds/mattresses not comfortable. Not helped by fire alarm going off at 8.00am! Kitchen not open so no food and the continental breakfast was poor!

2026-03-12 • via Nuitee
L
Lynn • family_with_children • gb
7
2026-03-11 • via Nuitee
D
David • couple • gb
7
Needs some attention but lovely staff.
Pros:

Excellent staff.

Cons:

Needs some tlc and closer examination of room facilities. Hairdryer not working. Bulbs missing. Bedside lamp not working. Lumpy bed.
Worst of all was location down a very badly maintained lane with massive potholes which caused me to write off a tyre 100 yards from the hotel.

2026-03-10 • via Nuitee
T
teddy1567 • Couples • Oxford, Oxfordshire, England
4
It’s a definite NO return
Pros:

A disappointing stay. Waited a while to be served in bar even though it wasn’t busy as no staff present. Children running around bar area waiting for function suite to open which made it difficult to relax. Restaurant itself nice but seating very poor and chair extremely uncomfortable as middle supports have gone. Food fairly mediocre and not worth the price. Breakfast disappointing especially for vegetarians - limited options. Worst part of stay was the sleep. Both husband and I slept very badly because the mattress was extremely uncomfortable. Overall we left quite disappointed and expected much better standards for a four star hotel.

2026-03-09 • via Tripadvisor
I
Ivana • family_with_children • cz
10
Pros:

Personál byl velmi vstřícný a vše bylo dokonalé 😊

2026-03-08 • via Nuitee
R
Richard • family_with_children • gb
7
2026-03-07 • via Nuitee