Marston Farm Hotel

Hotels
7 (1164 reviews)
Bodymoor Heath Lane , Sutton Coldfield , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Decent breakfast
Cons:
Cleanliness issues
Cold rooms
Poor maintenance

Categories

Cleanliness
5.14
Multiple negative mentions of dust, cobwebs, unpleasant smells, and lack of maintenance.
Service
8.11
Friendly staff was frequently mentioned, but some service issues noted, particularly with maintenance and late-night access.
Location
8.15
The location was frequently described as good, although some issues with direction and access were mentioned.
Room Quality
5.1
Reviews mentioned cold rooms, lack of hot water, basic furniture, and a need for refurbishment.
Amenities
6.63
Some feedback on basic amenities, with notes about a lack of hair dryers and functional equipment.
Value for Money
8.09
Overall, guests felt that the price was reasonable, but it didn't always align with quality.
Food and Beverage
7.64
The breakfast was positively noted; however, the dinner service had issues.
Overall Experience
7.11
Overall mixed experience due to service and room quality issues overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:01

Property Description

9 Acres of Warwickshire Countryside: Nestled in the picturesque Warwickshire countryside, Brook Marston Farm Hotel offers a serene escape from the hustle and bustle of city life.

Modern Amenities: Enjoy a comfortable stay with features like a flat-screen TV, complimentary tea and coffee, and free WiFi in all 37 bedrooms.

Delicious Dining Options: Indulge in a variety of freshly prepared dishes at the Courtyard Restaurant, ensuring a delightful culinary experience during your stay.

Experience the tranquility of Warwickshire at Brook Marston Farm Hotel. Book now for a relaxing countryside getaway!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for £15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 1164 reviews
Cleanliness: 5.14
Service: 8.11
Location: 8.15
Room Quality: 5.1
Amenities: 6.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 7.11
F
Febbie • family_with_children • gb
4
2026-02-11 • via Nuitee
A
Alexandra • couple • gb
3
Basic, has potential, needs work.
Pros:

Location was good for us, courtyard is very pretty, building has so much potential. Staff also friendly.

Cons:

Dated decor, lots of things in room didn’t work, alarm going off all night by the front door was concerning, restaurant not open which they said would affect breakfast. No hot vegetarian option which was a shame. Have phoned to discuss disappointment with trip but did not get a call back.

2026-02-11 • via Nuitee
J
Jonathan • family_with_children • gb
8
Pleasantly surprised
Pros:

Really good sized room with a good location beside the canal and near the E2 / Heart of England Way.

2026-02-09 • via Nuitee
J
julie • solo_traveller • gb
7
Good value for money, staff helpful .
Pros:

Easy access to all areas and plenty of parking

Cons:

Was a little tired in places but not enough to put me off staying again,

2026-02-08 • via Nuitee
M
Morepeace • family_with_children • gb
7
2026-02-08 • via Nuitee
T
Teresa • couple • gb
8
Lovely stay with our dog, lovely friendly staff. Great price definitely would stay there again.
Pros:

Friendly staff

Cons:

Needs updating

2026-01-27 • via Nuitee
S
Stephanie • solo_traveller • gb
1
Look Elsewhere
Pros:

Not much was good about this place

Cons:

The rooms were freezing, the toilet flushed and water raised right to the top and took ages to go down, restauarant closed as no roof!!!!

2026-01-26 • via Nuitee
V
Victoria • family_with_children • gb
8
2026-01-24 • via Nuitee
A
Abinas • family_with_children • gb
9
2026-01-21 • via Nuitee
S
Steven • family_with_children • gb
7
Cons:

The bar was not open

2026-01-20 • via Nuitee
M
Marc • solo_traveller • gb
7
Very good value and convenient stop over to get to a conference the next day
Pros:

Small hotel, easy to get around compared to others in the area convenient as I was going to a conference the next day.

Cons:

The room didnt have the heating on and it was 2 deg outside.
It could do with a refurbishment but I understand that it fits a price point.

2026-01-20 • via Nuitee
A
Andrew • extended_group • gb
4
tiring and hungry
Pros:

the check in was ok and breakfast was ok

Cons:

paid for evening meal and only had one as there was a function on so would like a refund for this and room was right next to function so didnt sleep well , the breakfast wasnt until 8 am which is too late

2026-01-20 • via Nuitee
F
Fabrizio • extended_group • it
4
2026-01-19 • via Nuitee
S
Suzanne • couple • gb
5
Pros:

Beautiful location and staff were friendly and helpful

Cons:

The room was basic and needed modernising. The mattress was a very old spring mattress which was broken and extremely uncomfortable. A sharp metal shard sticking through the mattress cut my partner.

2026-01-19 • via Nuitee
J
Jem • family_with_children • gb
3
Big disappointment
Pros:

We are Parkrun tourists and had chosen this Hotel due to it being 5mins from Kingsbury Water parkrun.
Staff polite.
We would highly recommend dining at the Malt House in Kingsbury, worth every penny.

Cons:

There were no catering facilities available during our stay. The Hotel advertised a restaurant but didn't notify us before we arrived that it was not open.

Drafty windows, noise from A/M42 could be clearly heard all night.

Mattresses old and worn with springs easily felt making sleeping uncomfortable. 3 and a half pillows!??

No plug for the bath. We had to ask for one!

Dangerous plug sockets, plugs just slipped out therefore couldn't easily charge devices. Reported to hotel staff,

No lighting in carpark, due to remote location of hotel, it was pitch black.

Fire alarm control panel continually beeping at the end of tge corridor.

Upon arrival the room was very cold. One small heater in room did its best but took best part of our 2 night stay to 'warm' the room. Bathroom remaining cold. Partner had to sleep in dressing gown both nights.

Lamp shade broken and balanced on lampstand.

Very basic and not worthy of 4* in my 'well travelled' opinion.

2026-01-19 • via Nuitee
P
Paul • couple • gb
2
Lovely staff, horrible run down hotel.
Pros:

Full English, sausage wasn’t nice, mushrooms tasted strange. Poached eggs were good though.
Staff were helpful and friendly.

Cons:

Rusty fittings in bathroom, thick dust in the heater, generally run down and not very clean.

2026-01-19 • via Nuitee
A
Andrew • extended_group • gb
4
Pros:

Very helpful receptionist

Cons:

A lot of things on the menu were unavailable, hotel generally quite tired.

2026-01-19 • via Nuitee
A
Anne • solo_traveller • gb
7
I had a really nice day and stay and Nicola was lovely
Pros:

Did not have breakfast

Cons:

Maybe biscuits with the tea and coffee in the room

2026-01-19 • via Nuitee
N
Neil • family_with_children • gb
7
Pros:

Friendly staff and great location for the Belfry

Cons:

Old fashioned decor , had a room in the loft so hot water tank was noisy in the early hours.

Bathroom wasn’t ideal as no shower other than a hand held one

2026-01-19 • via Nuitee
A
Allysan • couple • gb
8
Good value and enjoyable with lovely location
Pros:

Excellent staff and food was lovely

Cons:

It’s a little dated and could do with a bit of tlc

2026-01-19 • via Nuitee