TownePlace Suites by Marriott Bend

Hotels
•
Marriott
9 (149 reviews)
755 SW 13th Place, Bend, Oregon, 97702 , Bend , US
1-541-382-5006

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Firepit
Fireplace in lobby
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and professional staff
Great amenities and breakfast options
Convenient location
Cons:
Some rooms need updates
Inconvenience with EV charging availability

Categories

Cleanliness
8.39
Room was clean and well-maintained, but some rooms showed signs of wear.
Service
9.86
Staff was friendly and professional, providing excellent service throughout the stay.
Location
9.4
Great location within walking distance to attractions and very safe.
Room Quality
7.85
Some rooms need updates and show wear and tear, impacting comfort.
Amenities
9.38
Amenities were superb, including a well-kept pool and good hotel breakfast.
Value for Money
8.34
Prices may feel high for some rooms, given their condition.
Food and Beverage
9.39
Breakfast options were diverse and well-received.
Overall Experience
9.36
A pleasant stay overall with room for minor improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:26

Property Description

Experience the ultimate retreat at TownePlace Suites Bend Near Mt. Bachelor, where comfort meets convenience in a stunning location.

Recreational Opportunities
Unwind in our inviting hot tub, stay active in the 24-hour fitness center, or take a refreshing dip in our seasonal outdoor pool. Each visit promises relaxation and fun for everyone.

Comfortable Accommodations
Our 71 air-conditioned rooms feature kitchenettes with refrigerators, memory foam beds, and Smart TVs, ensuring a cozy and enjoyable stay, complete with complimentary wired and wireless internet.

Convenient Amenities
Enjoy a complimentary buffet breakfast served daily, along with free self-parking and a 24-hour business center for all your needs. A delightful picnic area and a warm lobby fireplace offer perfect spots to unwind.

Escape to TownePlace Suites Bend Near Mt. Bachelor and create unforgettable memories. Book your stay today!

Important information:

  • The seasonal pool will be open from April to October.
  • Pool access available from 8:00 AM to 10:00 PM.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 80

See all policies

Location

Guest Reviews

9
Based on 149 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 7.85
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
M
Michael
6
Pros:

We've stayed here many times since it's a great dog friendly place centrally located. The staff was friendly and the breakfast was decent. Unfortunately the room needed some work. Specifically the Television which looked to be about 15 years old and was in a strange location to the side of the bed. Additionally the matress was probably older tha. The TV and was not comfortable and was in desperate need of changing.

2025-10-12 • via Nuitee
R
Ronald
10
Pros:

Kitchen was clean and fully furnished. Hot tub was excellent. Staff was very friendly, informative and helpful.

2025-10-09 • via Nuitee
F
Forrest
8
Pros:

Breakfast was good.

2025-10-09 • via Nuitee
B
BOBBI • family
10
Pros:

Room was clean and had nice amenities. Staff was great! We went on a hike our last morning that was going to take us much longer than anticipated, so we called and were able to get nice grace period for check out. Breakfast was good for hotel breakfast. Waffles, fruit, eggs, bacon, bagels, etc.

2025-09-23 • via Nuitee
K
Kevin
10
Great location!
Pros:

The entire staff was very friendly and professional. Location was walking distance to Mill District. We loved that it was pet friendly. The area was very safe.

2025-09-10 • via Nuitee
L
Laura
10
Pros:

Nice place

2025-09-05 • via Nuitee
C
Carolyn • family
10
Pros:

Clean and roomy. Can walk to amphitheater

2025-09-04 • via Nuitee
A
Amber
6
Acceptable but lacking accountability.
Pros:

Room was spacious and clean, but did feel a bit like we were in a basement than a comfortable room. Hotel does have EV charging, but will let any vehicle park in the space. We were needing to charge, however there was a large diesel truck in the space. We talked the the front desk staff, who said they wouldn't require the truck to move.

2025-08-24 • via Nuitee
V
Verified traveler
8
Pros:

Please replace bed pillows. They're terrible!

2025-08-20 • via Nuitee
K
Kent • partner
10
Pros:

Convenient location for concert venue. Property was well maintained and equipped for long or short stay. Great staff.

2025-08-11 • via Nuitee
V
Verified traveler
8
Service Shines, Room Needs an Update
Pros:

Our recent stay at the TownePlace Suites Bend Near Mt. Bachelor left us with two experiences: fantastic staff and amenities, but a room that's seen better days.

On the bright side, the hotel's amenities and personnel were outstanding. The pool and hot tub were a wonderful treat after a long day, and it was great that the AC unit actually made our room genuinely cold. But the real standout of our trip was the staff. The breakfast staff, the cleaning team, and the general staff were all lovely and incredibly friendly, making us feel welcome throughout our stay.

The location is also great for families looking to be active, and the room size and amenities were perfect for our family of three visiting Bend for a show at the Hayden Amphitheater.

However, the room itself needed some love and updates. While it was clean overall, there were many signs of wear and tear that were hard to ignore. The carpet was in rough shape, torn, threadbare, dirty, and with noticeable holes. We also found a number of dings in the paint, small dents in the walls, and some broken outlet covers. A few lights in the room also didn't work. These were mainly cosmetic issues, but they did detract from the overall comfort of the room.

TownePlace Suites Bend is a great choice if you value excellent service and amenities over a pristine room. The staff truly made our trip, but a little investment in updating the rooms would go a long way.

2025-08-11 • via Nuitee
N
Nancy • partner
10
Pros:

We enjoyed our stay. The power being out for 5 hours was a lot.

2025-08-09 • via Nuitee
A
Arabella
10
Pros:

Comfortable and convenient and quiet and central.

2025-08-04 • via Nuitee
R
Roberta • family
8
Pros:

They are remodeling. We were charged $600 for an outdated room with uncomfortable beds. The pool was nice. The staff was amazing! Breakfast was great. Just outdated overpriced and a bit noisy.

2025-07-24 • via Nuitee
C
Carol
8
Pros:

Excellent staff here.

2025-07-20 • via Nuitee
C
Christine • friends
10
Pros:

Property overall was great. We were seeing a show at the amphitheatre near by so it was in a great location. They were doing a lot of construction on the property so noise, machines and debris in the parking lot.

2025-07-04 • via Nuitee
J
Jill
8
King Suite
Pros:

Great location. Clean rooms. Friendly staff. Floor space smaller than anticipated to use the sofa pullout.

2025-07-03 • via Nuitee
A
Ashley
10
Pros:

Thank you for having gluten free options for your breakfast

2025-06-29 • via Nuitee
P
PAMELA • partner
10
Pros:

Staff very friendly

2025-06-24 • via Nuitee
D
Dillon
8
Pros:

I didn’t love some of the people around the hotel

2025-06-24 • via Nuitee