Renaissance São Paulo Hotel

Hotels
Renaissance Hotels & Resorts
9.1 (779 reviews)
Alameda Santos, 2233 , Sao Paulo , BR

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Comfortable rooms
Delicious food
Cons:
Cleanliness in common areas
Pool area improvements needed
SPA prices

Categories

Cleanliness
8.48
The cleanliness of the common areas left something to be desired.
Service
9.95
Staff are friendly, professional, and attentive, with many positive comments about the service.
Location
9.49
The location is excellent, very central and easy to access.
Room Quality
8.44
Rooms are comfortable but need some touch-ups and some amenities need renewal.
Amenities
8.97
Good amenities, but need improvement, particularly regarding the pool area.
Value for Money
8.43
Prices seem high for the SPA services compared to local standards.
Food and Beverage
9.48
Breakfast is spectacular, with a variety of food options.
Overall Experience
9.55
Generally a very good experience with some minor drawbacks, yet a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:37

Property Description

Impressive Architecture and Stylish Décor:
The 5-star Renaissance São Paulo Hotel stands out with its impressive architecture and stylish décor, offering a luxurious stay in the vibrant Jardins district.

Wellness and Relaxation:
Guests can unwind at the hotel's outdoor swimming pool, fitness centre, and sauna. The ZenZone hosts The Spa at Renaissance, providing a range of rejuvenating experiences from reflexology to beauty treatments.

Culinary Delights and Cultural Experience:
Indulge in Brazilian cuisine at the Terraço Jardins Restaurant, showcasing fresh ingredients and local flavors. Explore the nearby high-end shops, restaurants, and cultural attractions for a complete experience.

Experience luxury and convenience at Renaissance São Paulo Hotel. Book your stay now for an unforgettable experience.

Important information:

Club Rooms and Suites offer access to the Club Lounge, located on the 23rd floor, and provide a daily breakfast and happy hour from Monday to Saturday.

- Each apartment can accommodate no more than 2 pets, weighing up to 15kg, and it includes a pet bed, feeder and toilet mat. The pet fee is BRL 300 for up to 7 nights, and BRL 600 for 8 or more nights.

For pet stays, booking a Deluxe Room is required. - Renaissance Fitness gym is available to guests 24/7. -

Schedule your massage at The Spa at Renaissance from Monday to Friday between 11 am and 10 pm, on Saturday from 10 am to 8 pm, and on Sunday and holidays from 10 am to 6 pm.

- Have a good time and get emotional with plays at Teatro Renaissance, enjoy a complete cultural program without leaving the hotel.

- Please note that valet parking is subject to an additional cost. For more details, please contact the property.

- According to Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or an official guardian.

If a minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. This authorization must be signed by both parents, notarized and accompanied by certified copies of their identity documents.

All minors under the age of 18 must present a valid ID with photo that proves their identity and that of his/her parents.
This document must be presented even if the minor is in the company of his parents.

- Be part of Marriott Bonvoy and have access to amazing experiences, enjoy exclusive amenities with the app, such as Mobile Check-in, Mobile Key, Chat and requests with the Hotel team to personalize your stay."

- When booking more than 10 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

9.1
Based on 779 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 9.48
Overall Experience: 9.55
G
Gustavo couple br
10
2026-09-11 via Nuitee
C
Cláudio Boteon couple br
10
Uma lua de mel inesquecível no Renaissance São Paulo Hotel, marcada pelo acolhimento impecável da eq
Pros:

Agradecimento e Elogio — Renaissance São Paulo Hotel
Gostaria de registrar nosso sincero agradecimento a toda a equipe do Renaissance São Paulo Hotel pela experiência inesquecível que nos proporcionaram durante a nossa lua de mel. Nos sentimos extremamente acolhidos, respeitados e valorizados em cada momento.
Eu viajo com muita frequência e posso afirmar com certeza: nenhum outro hotel no qual já me hospedei teve esse nível de carinho, atenção e cuidado, do início ao fim da estadia. Além de todo o atendimento impecável, as refeições do hotel são verdadeiramente excepcionais.
Um destaque mais do que especial para a concierge Stephanie que nos tratou como verdadeiros reis desde antes mesmo do nosso check-in. O cuidado dela foi impressionante — até nos momentos mais simples, como quando se preocupou em nos oferecer guarda-chuvas ao perceber que poderíamos nos molhar durante uma de nossas saídas pela cidade. A atitude, a fofura e o acolhimento dela refletem perfeitamente o padrão de excelência de toda a equipe.
Vocês tornaram a celebração do nosso casamento ainda mais especial. Muito obrigado por transformarem nossa lua de mel em uma memória inesquecível! Já estamos inclusive planejando passar as nossas bodas de papel lá, ou até mesmo voltar antes para matar a saudade.

2026-09-10 via Nuitee
J
José Carlos couple br
10
Surpreendente os benefícios oferecidos!
Pros:

Comemorava 40 anos de casamento e o hotel me concedeu up grade para suíte presidencial, deu 2 entradas para a peça em cartaz no teatro e champagne no quarto

Cons:

2 equipamentos na suíte estavam inoperantes

2026-09-10 via Nuitee
G
Gianfranco solo_traveller gb
9
2026-09-09 via Nuitee
J
JOÃO ADRIANO couple br
9
Excelente estada
Pros:

A amplitude e a limpeza

Cons:

Tudo estava perfeito

2026-09-08 via Nuitee
C
Carolina family_with_children br
10
2026-09-08 via Nuitee
P
PAULA family_with_children br
10
Perfeita!
Pros:

Café da manhã excelente, equipe maravilhosa com destaque para a recepcionista Camille!!!! Simplesmente perfeita ❤️

Cons:

Oba: rever a impermeabilização do box do chuveiro da suíte 1108. A água está passando por baixo da porta

2026-09-08 via Nuitee
M
Marcio Heleno couple br
10
Pros:

Ótima localização

Cons:

Tudo perfeito

2026-09-07 via Nuitee
E
Erika family_with_children br
10
Excelente hotel!
2026-09-07 via Nuitee
F
Felipe couple br
8
2026-09-04 via Nuitee
R
Rivaldo couple br
9
2026-09-03 via Nuitee
C
Chrys couple br
10
Foi uma experiência maravilhosa no Hotel Renaissance! Atendimento impecável, ambiente acolhedor, conforto e uma equipe e
Pros:

EU AMO TUDO DESSE HOTEL.

Cons:

QUARTO PERFEITO, BANHEIRO IMPECÁVEL
CAFÉ DA MANHÃ MARAVILHOSO

2026-09-02 via Nuitee
A
Andrea couple br
4
2026-09-02 via Nuitee
R
Raquel couple br
9
Excelente
Pros:

Espaço maravilhoso. Quarto muito confortável. Atendimento excelente

Cons:

Preço alto. Fui perguntada no check in se haveria algo que poderia ser feito para tornar a estadia mais especial. Mencionei que a ocasião era um aniversário e um bolo seria bem-vindo. Infelizmente não recebemos essa cortesia

2026-09-01 via Nuitee
C
Christian couple br
7
2026-09-01 via Nuitee
T
Trini extended_group ar
9
Pros:

Todo muy bueno. Espectacular el desayuno.

2026-08-31 via Nuitee
אלי בן עמי solo_traveller il
5
2026-08-31 via Nuitee
C
CAMILA couple br
5
Pros:

Quarto bom cafe da manhã excelente

Cons:

Tv do quarto ligava a cada 20 min de madrugada atrapalhando o sono. Psicina minúscula e não aquecida. Estacionamento não incluso na diaria

2026-08-31 via Nuitee
P
Paulo family_with_children br
8
2026-08-30 via Nuitee
A
Alessandra extended_group br
9
Muito agradável
Pros:

Poderia haver uma variação de sabores

Cons:

Não houve limpeza do quarto entre os dias

2026-08-30 via Nuitee