Renaissance São Paulo Hotel

Hotels
Renaissance Hotels & Resorts
9.1 (513 reviews)
Alameda Santos, 2233 , Sao Paulo , br

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Comfortable rooms
Delicious food
Cons:
Cleanliness in common areas
Pool area improvements needed
SPA prices

Categories

Cleanliness
8.48
The cleanliness of the common areas left something to be desired.
Service
9.95
Staff are friendly, professional, and attentive, with many positive comments about the service.
Location
9.49
The location is excellent, very central and easy to access.
Room Quality
8.44
Rooms are comfortable but need some touch-ups and some amenities need renewal.
Amenities
8.97
Good amenities, but need improvement, particularly regarding the pool area.
Value for Money
8.43
Prices seem high for the SPA services compared to local standards.
Food and Beverage
9.48
Breakfast is spectacular, with a variety of food options.
Overall Experience
9.55
Generally a very good experience with some minor drawbacks, yet a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:37

Property Description

Impressive Architecture and Stylish Décor:
The 5-star Renaissance São Paulo Hotel stands out with its impressive architecture and stylish décor, offering a luxurious stay in the vibrant Jardins district.

Wellness and Relaxation:
Guests can unwind at the hotel's outdoor swimming pool, fitness centre, and sauna. The ZenZone hosts The Spa at Renaissance, providing a range of rejuvenating experiences from reflexology to beauty treatments.

Culinary Delights and Cultural Experience:
Indulge in Brazilian cuisine at the Terraço Jardins Restaurant, showcasing fresh ingredients and local flavors. Explore the nearby high-end shops, restaurants, and cultural attractions for a complete experience.

Experience luxury and convenience at Renaissance São Paulo Hotel. Book your stay now for an unforgettable experience.

Important information:

Club Rooms and Suites offer access to the Club Lounge, located on the 23rd floor, and provide a daily breakfast and happy hour from Monday to Saturday.

- Each apartment can accommodate no more than 2 pets, weighing up to 15kg, and it includes a pet bed, feeder and toilet mat. The pet fee is BRL 300 for up to 7 nights, and BRL 600 for 8 or more nights.

For pet stays, booking a Deluxe Room is required. - Renaissance Fitness gym is available to guests 24/7. -

Schedule your massage at The Spa at Renaissance from Monday to Friday between 11 am and 10 pm, on Saturday from 10 am to 8 pm, and on Sunday and holidays from 10 am to 6 pm.

- Have a good time and get emotional with plays at Teatro Renaissance, enjoy a complete cultural program without leaving the hotel.

- Please note that valet parking is subject to an additional cost. For more details, please contact the property.

- According to Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or an official guardian.

If a minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. This authorization must be signed by both parents, notarized and accompanied by certified copies of their identity documents.

All minors under the age of 18 must present a valid ID with photo that proves their identity and that of his/her parents.
This document must be presented even if the minor is in the company of his parents.

- Be part of Marriott Bonvoy and have access to amazing experiences, enjoy exclusive amenities with the app, such as Mobile Check-in, Mobile Key, Chat and requests with the Hotel team to personalize your stay."

- When booking more than 10 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 11 per day.

Location

Guest Reviews

9.1
Based on 513 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 9.48
Overall Experience: 9.55
F
Fraser couple gb
10
2026-04-04 via Nuitee
M
MARCIO couple br
10
Pros:

De toda a equipe

2026-04-03 via Nuitee
V
Vessal solo_traveller us
10
Pros:

Great staff and my room was clean.

Cons:

Some rooms are small and over priced.

2026-04-03 via Nuitee
C
Clemencia couple bo
10
Lindo hotel para una escapada en São Paulo
Pros:

El lobby del hotel es muy lindo, su restaurante es precioso y el personal es increíble

Cons:

Los baños requieren una buena renovación

2026-04-03 via Nuitee
M
Marta family_with_children br
10
Pros:

Primeiro, quero deixar registrado o carinho de todos os funcionários para comigo e meu esposo.
Depois, mas não menos importante, um agradecimento especial à funcionária Luna, que desde a primeira vez que me hospedei no hotel sempre foi EXTREMAMENTE gentil, educada e prestativa comigo.

Cons:

Da limpeza do quarto e sugiro uma reforma nos quartos para quem é alérgico à poeira.

2026-04-02 via Nuitee
C
Cleiane solo_traveller br
10
2026-04-02 via Nuitee
S
Sandra family_with_children br
10
2026-04-01 via Nuitee
M
MARCIO solo_traveller br
10
Pros:

Dos funcionários, muito solícitos

2026-03-31 via Nuitee
M
MARCIO couple br
10
2026-03-31 via Nuitee
C
Claudio couple br
10
2026-03-30 via Nuitee
M
Matthew solo_traveller us
9
Lovely!
Pros:

Breakfast, the pool, the facilities, the bedding, the bathtub, the beautiful views

Cons:

The room service was not delicious and it was cold

2026-03-30 via Nuitee
D
daniel couple br
6
Melhoria pode rolar
Pros:

Café, academia e localização

Cons:

Ar condicionado tava deprimente

2026-03-30 via Nuitee
B
Bruna couple br
10
2026-03-30 via Nuitee
M
Malcolm solo_traveller gb
8
Very nice hotel
Pros:

I was on the Executive floor. The lounge is very good. Breakfast in the lounge was really nice. It was a great space to work during the day.

Cons:

Twice I left the sushi restaurant during lunchtime service because of entirely inattentive staff. The first time I waited 20 minutes, the second (having given them a second chance) 15 minutes. The restaurant was not busy.

I also ordered an ice bucket from reception that never arrived.

2026-03-28 via Nuitee
L
Leandro solo_traveller br
9
2026-03-28 via Nuitee
M
Matías Fidel couple py
10
Lo mejor
Pros:

Ubicación

2026-03-28 via Nuitee
C
Carmen couple us
9
2026-03-26 via Nuitee
A
Amaral family_with_children br
10
Pros:

Somos surpreendidos com upgrade de quarto e mimos de entrada pelo aniversario de casamento. SPA excelente! Café da manhã muito bom! Excelente atendimento.

2026-03-23 via Nuitee
M
Maria Alice couple br
8
2026-03-23 via Nuitee
J
Joao_Marcelo47 family_with_children br
9
2026-03-22 via Nuitee