Renaissance São Paulo Hotel

Hotels
•
Renaissance Hotels & Resorts
9.1 (779 reviews)
Alameda Santos, 2233 , Sao Paulo , br
+55 11 3069-2233

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Comfortable rooms
Delicious food
Cons:
Cleanliness in common areas
Pool area improvements needed
SPA prices

Categories

Cleanliness
8.48
The cleanliness of the common areas left something to be desired.
Service
9.95
Staff are friendly, professional, and attentive, with many positive comments about the service.
Location
9.49
The location is excellent, very central and easy to access.
Room Quality
8.44
Rooms are comfortable but need some touch-ups and some amenities need renewal.
Amenities
8.97
Good amenities, but need improvement, particularly regarding the pool area.
Value for Money
8.43
Prices seem high for the SPA services compared to local standards.
Food and Beverage
9.48
Breakfast is spectacular, with a variety of food options.
Overall Experience
9.55
Generally a very good experience with some minor drawbacks, yet a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:37

Property Description

Impressive Architecture and Stylish Décor:
The 5-star Renaissance São Paulo Hotel stands out with its impressive architecture and stylish décor, offering a luxurious stay in the vibrant Jardins district.

Wellness and Relaxation:
Guests can unwind at the hotel's outdoor swimming pool, fitness centre, and sauna. The ZenZone hosts The Spa at Renaissance, providing a range of rejuvenating experiences from reflexology to beauty treatments.

Culinary Delights and Cultural Experience:
Indulge in Brazilian cuisine at the Terraço Jardins Restaurant, showcasing fresh ingredients and local flavors. Explore the nearby high-end shops, restaurants, and cultural attractions for a complete experience.

Experience luxury and convenience at Renaissance São Paulo Hotel. Book your stay now for an unforgettable experience.

Important information:

Club Rooms and Suites offer access to the Club Lounge, located on the 23rd floor, and provide a daily breakfast and happy hour from Monday to Saturday.

- Each apartment can accommodate no more than 2 pets, weighing up to 15kg, and it includes a pet bed, feeder and toilet mat. The pet fee is BRL 300 for up to 7 nights, and BRL 600 for 8 or more nights.

For pet stays, booking a Deluxe Room is required. - Renaissance Fitness gym is available to guests 24/7. -

Schedule your massage at The Spa at Renaissance from Monday to Friday between 11 am and 10 pm, on Saturday from 10 am to 8 pm, and on Sunday and holidays from 10 am to 6 pm.

- Have a good time and get emotional with plays at Teatro Renaissance, enjoy a complete cultural program without leaving the hotel.

- Please note that valet parking is subject to an additional cost. For more details, please contact the property.

- According to Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or an official guardian.

If a minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. This authorization must be signed by both parents, notarized and accompanied by certified copies of their identity documents.

All minors under the age of 18 must present a valid ID with photo that proves their identity and that of his/her parents.
This document must be presented even if the minor is in the company of his parents.

- Be part of Marriott Bonvoy and have access to amazing experiences, enjoy exclusive amenities with the app, such as Mobile Check-in, Mobile Key, Chat and requests with the Hotel team to personalize your stay."

- When booking more than 10 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

9.1
Based on 779 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 9.48
Overall Experience: 9.55
H
Heitor • solo_traveller • br
10
2026-08-29 • via Nuitee
S
Sergio • couple • br
9
2026-08-28 • via Nuitee
A
Alex Bensaid • family_with_children • fr
9
très bon hotel pour visiter la ville de sao paulo
Pros:

les chambres agréables
petit déjeuner très bon
hôtel très bien placé
très moderne

Cons:

lits un peu petits

2026-08-27 • via Nuitee
A
Albina Karolyne • family_with_children • br
10
Pros:

Simpatia dos funcionarios! Madu foi muito gentil em nossa recepcao e nos presenteou com mimos

Cons:

O ar do quarto nao estava mto bom mas tentaram resolver o problema prontamente.
O valor cobrado no cartao inicialmente que (nao sabiamos )para cobrir as eventuais despesas da estadia.

2026-08-27 • via Nuitee
R
Rafael • couple • br
9
2026-08-27 • via Nuitee
F
Fabiana • couple • br
9
Recepção super personalizada
Pros:

Tudo
Me sinto em casa apesar de ser um hotel tão grande

Cons:

Os valores as vezes estão bem salgados .
As vezes me deparo com muitas mulheres que não estão hospedadas no lobby do hotel visitando hóspedes. Me policio para não descer só e aproveitar sozinha

2026-08-26 • via Nuitee
E
EVA LUCI • couple • br
10
Super recomendo
Pros:

atendimento da equipe e principalmente como o gerente Cadu resolveu uma situação no checkin que estávamos desapontados pelo atraso.

2026-08-26 • via Nuitee
E
EVA LUCI • couple • br
10
2026-08-26 • via Nuitee
S
Sr. Gabrielli • solo_traveller • br
10
2026-08-25 • via Nuitee
M
Marcelo • solo_traveller • br
8
Tudo q foi solicitado demorou ou não foi atendido
Pros:

Estrutura linda

Cons:

Funcionários
Muito gentileza
Mas não resolvem nada pq é pedido

2026-08-25 • via Nuitee
C
Clara • couple • br
10
Pros:

O hotel é excelente, os funcionários muito cordiais e atenciosos. As instalações ótimas, academia enorme e o café da manhã excepcional. Gostamos muito e voltaremos, certamente.

2026-08-24 • via Nuitee
L
Lisandra • solo_traveller • br
10
2026-08-24 • via Nuitee
C
Caio • family_with_children • br
10
2026-08-23 • via Nuitee
A
Ana • extended_group • pa
10
EXCELENTE
2026-08-20 • via Nuitee
B
BRUNA • solo_traveller • br
10
2026-08-20 • via Nuitee
U
urias • couple • br
10
2026-08-20 • via Nuitee
O
Omar • solo_traveller • us
10
2026-08-19 • via Nuitee
M
Marcelo • solo_traveller • br
10
Muito boa
Pros:

Atendimento e conforto

Cons:

Muita demora no atendimento no spa e na entregada e na saída

2026-08-19 • via Nuitee
M
Marina • family_with_children • br
9
2026-08-18 • via Nuitee
A
André • solo_traveller • br
10
Pros:

Conforto, limpeza e cafe da manha

Cons:

Nada

2026-08-17 • via Nuitee