Holiday Inn Express & Suites Chicago O'Hare Airport by IHG

Hotels
•
Holiday Inn Express
8.8 (1272 reviews)
3001 South Mannheim Road , Des Plaines , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Friendly and professional staff
Spacious and clean rooms
Good location near the airport
Cons:
High additional costs for some services
Occasional cleanliness issues
Inconsistent front desk service

Categories

Cleanliness
8.29
The hotel was very clean, but room cleanliness had mixed reviews.
Service
8.86
Staff were friendly and professional; however, front desk service was occasionally lacking.
Location
9.3
Great location, particularly for access to the airport.
Room Quality
8.95
Rooms were spacious and well-equipped, but some guests noted issues with cleanliness.
Amenities
8.68
Adequate amenities for short stays, though some guests wanted more.
Value for Money
8.74
Some complaints about high room costs; value perception varies.
Food and Beverage
8.49
Breakfast was average, but acceptable for the budget.
Overall Experience
9.06
While there were some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:00

Property Description

Convenient Location
Located in Des Plaines, just a stone's throw away from Chicago O'Hare International Airport, Holiday Inn Express & Suites offers easy access to major attractions like Wrigley Field, Lincoln Park Zoo, and United Center.

Modern Amenities
Enjoy a comfortable stay in air-conditioned rooms equipped with a flat-screen TV, free WiFi, and a private bathroom. The hotel also boasts a fitness center, indoor pool, and a shared lounge for relaxation.

Exceptional Services
With a 24-hour reception and an on-site business center, our dedicated staff is always available to assist you. Book your stay at Holiday Inn Express & Suites Chicago O'Hare Airport, an IHG Hotel for a seamless travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

8.8
Based on 1272 reviews
Cleanliness: 8.29
Service: 8.86
Location: 9.3
Room Quality: 8.95
Amenities: 8.68
Value for Money: 8.74
Food and Beverage: 8.49
Overall Experience: 9.06
R
Rick • family_with_children • us
8
2026-07-06 • via Nuitee
M
Matt • solo_traveller • jp
8
2026-07-01 • via Nuitee
M
Moshe • couple • il
7
2026-07-01 • via Nuitee
J
Joseph • solo_traveller • us
10
2026-07-01 • via Nuitee
F
Fatma • family_with_children • ae
10
A clean, comfortable, and convenient stay. I would happily stay here again
Pros:

I liked the cleanliness of the room, the smooth check-in and check-out process, and the friendly, professional staff. The hotel is also conveniently located near the airport, making it a great choice for travelers.

Cons:

I didn’t experience any major issues. However, I think the breakfast could offer more variety, and more frequent airport shuttle service would be appreciated

2026-06-28 • via Nuitee
D
Detlev • solo_traveller • de
7
2026-06-25 • via Nuitee
C
Crawford • family_with_children • us
7
Pros:

Location to restaurants and the airport.

Cons:

Public bathrooms by the pool were disgusting. My husband went to use the men’s room and said it was completely trashed at 7 AM- toilet paper and poop everywhere.

2026-06-25 • via Nuitee
J
jessica • solo_traveller • us
8
2026-06-21 • via Nuitee
H
Hrushikesh Joshi • couple • in
9
Nice option for transit accommodation closer to O'Hare airport.
Pros:

Hotel is nice and our room was spacious. There is a gym and swimming pool as well. Breakfast served was good. The Coffee maker in the lobby dispenses coffee round the clock. There are options closeby within walking distance to grab a bite or shop for groceries. We could see the planes landing from our room

2026-06-19 • via Nuitee
I
Ibne • couple • us
10
Great location excellent staff super clean room.
Pros:

Clean

2026-06-18 • via Nuitee
E
Eliza • couple • uz
10
Awesome going back this week
Pros:

Breakfast was good, great location and we are going back again this week🤭

Cons:

I really cant say

2026-06-15 • via Nuitee
G
Gerald • couple • us
8
Great play to stay
Pros:

Clean room, well lit, comfortable bed, freshly ground coffee.

Cons:

There were some plugins that were not operational

2026-06-14 • via Nuitee
K
Kacey • solo_traveller • us
10
2026-06-13 • via Nuitee
F
Fatma • couple • ae
10
2026-06-11 • via Nuitee
B
Brian • extended_group • es
9
2026-06-04 • via Nuitee
K
Keiji • couple • jp
7
Pros:

ATSのターミナルから徒歩１０分とアクセスが良く、
受付スタッフの方の対応が良かった。
部屋は広く清潔でした。

Cons:

部屋にコップが置いてなかった。
シャワーの水圧が低くて水量が少なかった。

2026-06-03 • via Nuitee
M
MADHAVI • solo_traveller • in
9
2026-06-03 • via Nuitee
B
Brian • couple • us
1
Never using HIE ever again . Asking 3 different days and 3 different people for room service and getting none and dismis
Pros:

It was fine .

Cons:

Asking 3 different days and 3 different people for room service and getting none and dismissed like an idiot is unacceptable. Breakfast was terrible.

2026-06-01 • via Nuitee
S
Stacey • couple • us
9
2026-06-01 • via Nuitee
Z
Zubairuddin • solo_traveller • pk
10
2026-05-27 • via Nuitee