Holiday Inn Express & Suites Chicago O'Hare Airport by IHG

Hotels
•
Holiday Inn Express
8.8 (1204 reviews)
3001 South Mannheim Road , Des Plaines , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Spacious and clean rooms
Good location near the airport
Cons:
High additional costs for some services
Occasional cleanliness issues
Inconsistent front desk service

Categories

Cleanliness
8.29
The hotel was very clean, but room cleanliness had mixed reviews.
Service
8.86
Staff were friendly and professional; however, front desk service was occasionally lacking.
Location
9.3
Great location, particularly for access to the airport.
Room Quality
8.95
Rooms were spacious and well-equipped, but some guests noted issues with cleanliness.
Amenities
8.68
Adequate amenities for short stays, though some guests wanted more.
Value for Money
8.74
Some complaints about high room costs; value perception varies.
Food and Beverage
8.49
Breakfast was average, but acceptable for the budget.
Overall Experience
9.06
While there were some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:00

Property Description

Convenient Location
Located in Des Plaines, just a stone's throw away from Chicago O'Hare International Airport, Holiday Inn Express & Suites offers easy access to major attractions like Wrigley Field, Lincoln Park Zoo, and United Center.

Modern Amenities
Enjoy a comfortable stay in air-conditioned rooms equipped with a flat-screen TV, free WiFi, and a private bathroom. The hotel also boasts a fitness center, indoor pool, and a shared lounge for relaxation.

Exceptional Services
With a 24-hour reception and an on-site business center, our dedicated staff is always available to assist you. Book your stay at Holiday Inn Express & Suites Chicago O'Hare Airport, an IHG Hotel for a seamless travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

8.8
Based on 1204 reviews
Cleanliness: 8.29
Service: 8.86
Location: 9.3
Room Quality: 8.95
Amenities: 8.68
Value for Money: 8.74
Food and Beverage: 8.49
Overall Experience: 9.06
S
Shunsaku • family_with_children • us
10
2026-03-21 • via Nuitee
K
Kellie • couple • us
10
Definitely will choose again!
Pros:

So close to the venue we were attending. Staff was incredibly friendly and helpful. Clean, comfortable. Amazing pillows!

2026-03-19 • via Nuitee
H
H • solo_traveller • us
4
Pros:

Decent breakfast

Cons:

No hot water. Cold showers or no shower

2026-03-17 • via Nuitee
L
Linda • family_with_children • us
4
Brief
Cons:

They didn't have any hot water at the time and we all needed showers

2026-03-16 • via Nuitee
S
Suzanne • couple • us
2
Pros:

The room was dirty. The bathroom floor was very dirty as was the shower no staff at the desk all night and the hotel is completely open to whoever wanted to walk in. Would love to get a refund for this.

2026-03-15 • via Nuitee
V
Vasu • couple • us
9
2026-03-15 • via Nuitee
A
ANDREI • solo_traveller • us
10
2026-03-11 • via Nuitee
C
Chauncey • family_with_children • us
8
2026-03-10 • via Nuitee
L
Luis • family_with_children • us
10
2026-03-08 • via Nuitee
M
MICHAEL • couple • us
10
Our stay was very welcoming and everyone was very nice
Pros:

I loved everything the breakfast was amazingly good and the rooms were well maintained and clean with no complaints. I would stay here again with no questions asked

Cons:

there was nothing i didnt like. I would definitely stay here again. I will reccommend this place to everyone

2026-03-07 • via Nuitee
T
Tricia • family_with_children • us
10
Pros:

Grounds were very clean, rooms were very clean & breakfast was very well stocked.

Cons:

Our room didn’t have a laundry bag.

2026-03-07 • via Nuitee
Y
Yimo • solo_traveller • cn
8
2026-03-06 • via Nuitee
W
Warren • couple • us
10
Would definitely stay again!
Pros:

Clean rooms, warm and clean swimming pool, friendly staff, great breakfast, comfortable beds, great shower pressure

Cons:

N/A everything was to my liking

2026-03-06 • via Nuitee
J
James • couple • us
9
Pros:

Clean rooms friendly staff !

2026-03-05 • via Nuitee
J
Jamil • couple • us
10
2026-02-27 • via Nuitee
G
Gutierrez • family_with_children • us
1
Cons:

No clean bed

2026-02-23 • via Nuitee
C
Chianiri • family_with_children • pr
10
Pros:

Todo super cómodo.

2026-02-13 • via Nuitee
K
Kristle • extended_group • us
10
Fantastic
Pros:

Everything it is in a really
Good location

Cons:

Nothing

2026-01-30 • via Nuitee
L
lindsay • couple • us
10
2026-01-27 • via Nuitee
M
Mehwish • couple • pk
3
2026-01-26 • via Nuitee