Holiday Inn Express & Suites Chicago O'Hare Airport by IHG

Hotels
•
Holiday Inn Express
8.8 (1290 reviews)
3001 South Mannheim Road , Des Plaines , US
+1 847-635-8585

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Spacious and clean rooms
Good location near the airport
Cons:
High additional costs for some services
Occasional cleanliness issues
Inconsistent front desk service

Categories

Cleanliness
8.29
The hotel was very clean, but room cleanliness had mixed reviews.
Service
8.86
Staff were friendly and professional; however, front desk service was occasionally lacking.
Location
9.3
Great location, particularly for access to the airport.
Room Quality
8.95
Rooms were spacious and well-equipped, but some guests noted issues with cleanliness.
Amenities
8.68
Adequate amenities for short stays, though some guests wanted more.
Value for Money
8.74
Some complaints about high room costs; value perception varies.
Food and Beverage
8.49
Breakfast was average, but acceptable for the budget.
Overall Experience
9.06
While there were some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:00

Property Description

Convenient Location
Located in Des Plaines, just a stone's throw away from Chicago O'Hare International Airport, Holiday Inn Express & Suites offers easy access to major attractions like Wrigley Field, Lincoln Park Zoo, and United Center.

Modern Amenities
Enjoy a comfortable stay in air-conditioned rooms equipped with a flat-screen TV, free WiFi, and a private bathroom. The hotel also boasts a fitness center, indoor pool, and a shared lounge for relaxation.

Exceptional Services
With a 24-hour reception and an on-site business center, our dedicated staff is always available to assist you. Book your stay at Holiday Inn Express & Suites Chicago O'Hare Airport, an IHG Hotel for a seamless travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

8.8
Based on 1290 reviews
Cleanliness: 8.29
Service: 8.86
Location: 9.3
Room Quality: 8.95
Amenities: 8.68
Value for Money: 8.74
Food and Beverage: 8.49
Overall Experience: 9.06
L
Linda • couple • us
10
Highly recommend.
Pros:

Excellent front desk staff as well as breakfast staffer

Cons:

Nothing

2026-10-24 • via Nuitee
S
Shereen • couple • us
9
2026-10-23 • via Nuitee
S
Stephanie • solo_traveller • us
10
2026-10-20 • via Nuitee
H
Hacene • family_with_children • us
8
Great !!
Pros:

Clean

2026-10-18 • via Nuitee
G
Gillian • couple • gb
8
Pros:

Breakfast included
Coffee throughout the day
Large room
Shower

2026-10-16 • via Nuitee
T
Thierry • extended_group • fr
8
2026-10-15 • via Nuitee
W
Wendy • couple • gb
5
Good but charged incorrectly for services and message ignored.
Pros:

Good location. Clean.

Cons:

Incorrectly charged for parking despite advising I had not parked. Asked for refund but no response to my message

2026-10-14 • via Nuitee
M
Marian • solo_traveller • ca
10
2026-10-12 • via Nuitee
M
Mustafe • family_with_children • us
6
Not satisfied
Pros:

Nice location

Cons:

bathroom was dirty

2026-10-11 • via Nuitee
C
Catherine • solo_traveller • us
10
Pros:

Me gusta que no tiene olores extraños o de humedad en la alfombra, también me gustan los products Dove en el baño

Cons:

Las toallas de baño son un poco pequeñas y que el desayuno es siempre el mismo

2026-10-11 • via Nuitee
A
Amalia • solo_traveller • us
7
The only reason we stayed there was for the proximity of the airport & free shuttle service for two separate flights
2026-10-11 • via Nuitee
H
Hassan • solo_traveller • us
5
2026-10-08 • via Nuitee
K
Kirti • solo_traveller • in
3
2026-10-08 • via Nuitee
S
Stephanie • couple • us
10
2026-09-17 • via Nuitee
A
Arieyon • couple • us
10
2026-09-12 • via Nuitee
C
CECILIA • solo_traveller • co
10
Pros:

Todo muy bien...

2026-09-11 • via Nuitee
E
Evelyn • solo_traveller • us
10
2026-09-11 • via Nuitee
M
Maria • extended_group • us
9
Buenas instalaciones y muy bien ubicado
Pros:

Todo bueno

Cons:

El precio

2026-09-10 • via Nuitee
J
Juan Luis • extended_group • us
9
Pros:

Great!!

Cons:

Price bit hight!!

2026-09-09 • via Nuitee
S
SHIRLEY • solo_traveller • co
10
2026-09-09 • via Nuitee