Urban Hotel Kyoto Gojo Premium

Hotels
8.2 (3940 reviews)
Shimogyo-ku Koizumicho 87 , Kyoto , JP

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Large public baths / onsen and sauna
Comfortable beds and good mattresses
Tasty breakfast and good dessert selection
Affordable / good value
Beverage station in lobby
Clean/well-maintained rooms reported by some guests
Spacious rooms in some instances
Cons:
Cleanliness issues: hair, stains, mould, and room odors
Noisy street-facing rooms and some distance from attractions
Breakfast reservation system causing waits and limited seating
Slow or unfriendly reception reported by several guests
Limited accessibility (stairs/no elevator) and few coin laundry machines
AC problems in at least one room requiring room change
Rooms sometimes cramped for larger groups
Limited options for guests with food allergies/intolerances

Categories

Cleanliness
6.5
Multiple guests reported cleanliness issues: hair on the floor, stains on furniture, mould on window sills and persistent unpleasant odors in some rooms.
Service
8.6
Mixed but generally positive: several reports of helpful staff (e.g., reception assisted with ID copy), though there are complaints about slow or unfriendly reception and occasional waiting at breakfast.
Location
7.8
Location is somewhat inconvenient for some guests—described as farther from attractions than expected and rooms facing a noisy road; nearby bus stop exists but street crossings can be difficult for those with mobility needs.
Room Quality
8
Rooms often praised for comfortable beds and pleasant bathrooms, but some guests reported small or cramped rooms for larger groups, overheating on arrival, and occasional dirtiness or stains.
Amenities
8.6
Strong amenity offering: large public baths/onsen and sauna, beverage station in lobby; minor negatives include limited coin laundry availability and lack of elevator affecting accessibility.
Value for Money
9
Perceived as good value by several guests—described as affordable and enjoyable with reasonable pricing for the facilities offered.
Food and Beverage
8.4
Breakfast is frequently praised for taste and dessert selection, but guests noted booking/seat limitations causing waits and limited options for food allergies or intolerances.
Overall Experience
8.7
Overall impressions are generally positive with many guests finding the stay comfortable and expressing willingness to return, tempered by the cleanliness and service inconsistencies noted above.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 04:02

Property Description

Prime Location in Kyoto
Experience the convenience of staying at Urban Hotel Kyoto Gojo Premium, just a stone's throw away from Kyoto Shigaku Kaikan Conference Hall and a short distance from Kyoto Station.

Modern Amenities and Services
Enjoy a comfortable stay with our concierge services, non-smoking rooms, shared lounge, and free WiFi. Need assistance? Our 24-hour front desk is always at your service.

Relaxation and Dining Options
Unwind in our sauna or indulge in a delicious meal at our on-site restaurant. Don't forget to kickstart your day with a scrumptious buffet breakfast served every morning.

Book now and make Urban Hotel Kyoto Gojo Premium your home away from home in Kyoto.

Important information:

Children aged up to 12 years can stay free of charge but incur a breakfast charge per child when breakfast is included in the rate.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 3940 reviews
Cleanliness: 6.5
Service: 8.6
Location: 7.8
Room Quality: 8
Amenities: 8.6
Value for Money: 9
Food and Beverage: 8.4
Overall Experience: 8.7
V
Viviane • family_with_children • ch
9
Pros:

L'amabilité du personnel (merci spécialement à Sabina pour sa proactivité), le onsen.

Cons:

La chambre faite tous les 3 jours, emplacement un peu excentré.

2026-10-24 • via Nuitee
V
Victoria • extended_group • nz
5
Smelly room, cold breakfast, good staff
Pros:

I guess location

Cons:

The room was smelly and the breakfast was not ok. The everything was cold and did not look nice, we decided not to have our paid breakfast for most of the days.

2026-10-23 • via Nuitee
S
sho • solo_traveller • jp
10
2026-10-21 • via Nuitee
G
GO • couple • jp
7
ますまず満足です。
Pros:

広々とした部屋でゆっくり出来ました。

Cons:

部屋にシャワーだけで、出来れば浴槽もあると安心です。

2026-10-21 • via Nuitee
D
DMITRII • family_with_children • ru
10
Pros:

Хорошее расположение, отличный завтрак, вежливый персонал, хорошие номера. В отеле есть прокат велосипедов. Всё понравилось.

Cons:

Нет такого

2026-10-21 • via Nuitee
M
Magdalena • family_with_children • at
8
2026-10-21 • via Nuitee
A
Allen • family_with_children • us
8
Pros:

The staff were wonderful people and very helpful.
The facilities were clean.

Cons:

N/A

2026-10-21 • via Nuitee
佐々木 • family_with_children • jp
9
Pros:

清潔な室内で快適でした。

2026-10-21 • via Nuitee
K
Katja • couple • nl
8
Pros:

Prima ligging, personeel vriendelijk

Cons:

Te druk bij ontbijt en daarom hebben we er een moeten missen.

2026-10-20 • via Nuitee
P
Pascal • family_with_children • ch
8
2026-10-17 • via Nuitee
M
Margareta • couple • se
8
Bekvämt och bra läge på hotellet
Pros:

Stort o fint rum. Bra sängar o fint badrum.
Gott om plats för resväskor.
Fint o bra public bath.

2026-10-16 • via Nuitee
A
Ana • couple • au
5
Ok
Pros:

The beds are big, staff are nice.

Cons:

We had to ask to change the room due to a musky smell, I think mainly it was coming from the aircon that needed maintenance, but there was also mold in the curtains. The receptionist was nice and changed us to another room straight away that didn’t have any issues, apart from being small but that’s expected in Japan.
If you’re booking this hotel because of the breakfast, don’t bother. Either you go at 6am or after it will be cold, also not many good options. We also thought the spa would be great for us but tattoos aren’t allowed and they don’t specify that anywhere on the website so it was disappointing.

2026-10-16 • via Nuitee
M
Marcela • family_with_children • br
10
Pros:

O hotel é muito bom.
Os funcionários são excelentes, todos muito atenciosos e prestativos.

2026-10-15 • via Nuitee
U
uchiyama • solo_traveller • jp
10
2026-10-14 • via Nuitee
H
Hjallen • solo_traveller • se
10
Pros:

The onsen had an amazing view and breakfast buffet was splendid!

2026-10-13 • via Nuitee
E
Elena • couple • de
10
Super tolles Hotel würde es sofort wieder buchen!
Pros:

Dieses Hotel war einfach außergewöhnlich gut, modern sauber und romantisch, wir haben den Aufenthalt sehr genossen. Das Wäsche wasch System auch auch total gut (man konnte auf der QR -Code Seite nach schauen ob eine Waschmaschine grade Verfügbar ist.

Cons:

Leider durften wir den Spa-Bereich nicht benutzen aufgrund von Tattoo, ich verstehe es komplett wieso, fande es trotzdem schade. Vielleicht eine Badezeiten für tätowierte einfügen :)

2026-10-13 • via Nuitee
V
Victoria • solo_traveller • nl
3
Pros:

De kamer was best ruim.

Cons:

De badlakens zaten vol met bloedvlekken.

2026-10-12 • via Nuitee
H
hirovuki • couple • jp
8
2026-10-12 • via Nuitee
G
Guillaume • solo_traveller • fr
7
Pros:

Localisation
Toujours staff 24h24

Cons:

Le bruit, la moitié des chambres donnent sur l avenue extrêment passante avec juste un simple vitrage d'epoque. Nous avons du changer de chambre.

2026-10-11 • via Nuitee
K
Konstantina Kosmidou • solo_traveller • gr
10
2026-10-11 • via Nuitee