Erkin Palace Hotel

Hotels
8.9 (19 reviews)
K. Yakubov Street , Khiva , uz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful interiors
Spacious and welcoming room
Cons:
Limited English-speaking staff
Communication difficulties

Categories

Cleanliness
8.71
Standard quality for this hotel tier.
Service
8.98
Only one person on staff spoke good English; communication issues occurred.
Location
9.22
Standard quality for this hotel tier.
Room Quality
9.17
The interiors are beautiful, and the room is large and welcoming.
Amenities
8.7
Standard quality for this hotel tier.
Value for Money
8.66
Standard quality for this hotel tier.
Food and Beverage
8.71
Standard quality for this hotel tier.
Overall Experience
9.08
A positive example of a welcoming hotel that makes you feel at home.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 01:11

Property Description

Luxurious Accommodation
Erkin Palace Hotel in Khiva offers a range of amenities including a shared lounge, terrace, restaurant, and bar. The 3-star hotel ensures a comfortable stay with services like a 24-hour front desk, airport transfers, and room service.

Convenient Facilities
Guests can enjoy the convenience of an ATM and concierge service during their stay. With free WiFi available throughout the property, visitors can stay connected while exploring the historic city of Khiva.

Ideal Location
Situated just 37 km from Urgench International Airport, Erkin Palace Hotel provides easy access for travelers. Don't miss the chance to experience comfort and convenience at our hotel in Khiva.

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: URG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 19 reviews
Cleanliness: 8.71
Service: 8.98
Location: 9.22
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.08
V
Valerie • couple • be
7
2025-09-30 • via Nuitee
F
fatima zahra • solo_traveller • th
10
Erkin palace è un esempio positivo di hotel accogliente che ti fa sentire a casa e a tuo agio.
Pros:

Gli interni dell hotel sono bellissimi e la stanza è grande e accogliente

Cons:

Solo una persona dello staff parlava bene inglese e non era sempre presente dunque non è stato possibile comunicare con gli altri

2025-09-16 • via Nuitee
C
chiara • couple • it
8
Ottimo soggiorno a Khiva
Pros:

Hotel in ottima posizione, pochi minuti a piedi e siamo all’ingresso principale della città vecchia. Camera spaziosa e funzionale con aria condizionata. Wifi ben funzionante. Colazione piuttosto varia. Staff disponibile

2025-08-13 • via Nuitee
A
Adilova • review category business travellers • uz
10
All super
Pros:

The best hotel I have ever stayed 😇

Cons:

Close to old city

2025-04-24 • via Nuitee
M
Maryam • group • ir
10
Exceptional
2025-04-03 • via Nuitee
Y
Yuta • solo traveller • jp
7
Good
2025-02-02 • via Nuitee
M
Maria • young couple • sg
8
Very good
Pros:

Shohruh was very friendly and helpful and spoke very good English! The pick-up and drop-off service at airport were efficient. The bathroom had a bath tub which I suspect is very rare in Khiva! The view of the walls of Ichan Kala from our bedroom was great! The hotel had a beautiful garden.

Cons:

The bedroom furnishings

2024-10-08 • via Nuitee
M
Marcin • young couple • pl
10
Exceptional
Pros:

- almost everything was fantastic

Cons:

- cold breakfasts

2024-05-07 • via Nuitee
A
Akhtar17 • young couple • gb
8
Very good
Pros:

It was a nice clean hotel. Breakfast was good. It was near the tourist site.

2024-05-02 • via Nuitee
D
Daniel • young couple • us
10
Exceptional
Pros:

The hotel is right across from the Khieva castle. I walk to the castle early in the morning.

2024-04-28 • via Nuitee
S
Susana • young couple • pt
10
Loved it!
Pros:

Staff amazing. Good value. Loved the room.

2024-03-28 • via Nuitee
T
Teng-wei • family with young children • tw
10
Exceptional
Pros:

Very good location, it is close to the main entrance of Khiva old city.
Good decorations of the hotel and friendly stafs.

2024-02-25 • via Nuitee
S
Seiya • young couple • jp
4
Disappointing
2023-06-22 • via Nuitee
S
Suhel • review category business travellers • gb
8
Great location with excellent staff.
Pros:

Good location, walking distance from Inchon Kal South Gate. Room was spacious. The staff were extremely friendly and helpful.
My daughter needed urgent medical treatment on national holiday, everything was closed. The staff helped so much with interpreting and finding doctors. - eventually we went to home of a doctor who called out the specialist, got it sorted.

Cons:

Nothing.

2023-06-05 • via Nuitee
L
Leona • young couple • au
8
Very good
2022-11-22 • via Nuitee
N
Nguyen • solo traveller • vn
9
A good choice.
Pros:

Hotel is about 5 min. walk from a main gate of the Ichan Kala. Very good breakfast and helpful staff.

2022-09-16 • via Nuitee
N
Nick • solo traveller • ge
10
Wonderful stay
Pros:

Very welcoming staff and tries very hard to make sure that their guests have a pleasant stay. Excellent location! 2 minute walk from Ichan Q'ala which is the name for old town. Spacious rooms with all necessary amenities. Tasty breakfast. Will definitely return

2022-09-10 • via Nuitee
S
Salim • young couple • om
10
Exceptional
2022-09-06 • via Nuitee
A
Antonina
10
Pros:

Fantastisk dekoration o interjär . Man känner som Inne i riktig palats

2019-09-26 • via Nuitee