Azul 36

Hotels
•
Independent
9.2 (1139 reviews)
Avenida 3 entre calles 26 y 28 #904, Bacalar, QROO, 77930 , Bacalar , MX
52-9831023307

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Facilities

Free breakfast
Boat tours nearby
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
Kayaking nearby
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Clean and spacious rooms
Cons:
Limited furniture in some rooms
Occasional noise disturbances

Categories

Cleanliness
9.03
Overall sentiment indicates satisfactory cleanliness, with positive remarks on maintenance.
Service
9.5
Service is frequently praised, indicating a standard above expectation.
Location
9.34
The location is highlighted positively, especially proximity to attractions.
Room Quality
9.29
Rooms are described as spacious and well-maintained, contributing to positive sentiments.
Amenities
8.82
Amenities are acceptable but mentioned as standard; some rooms had limited furniture.
Value for Money
9.28
Good value mentioned in relation to offerings and pricing.
Food and Beverage
8.83
Breakfast was mentioned positively; however, some indicated it as minimal.
Overall Experience
9.5
Overall experiences are overwhelmingly positive, reflecting satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:00

Property Description

Stunning Views and Convenient Amenities Unwind on the terrace, stroll through the garden, and stay connected with complimentary wireless internet. Delicious Breakfast and Welcoming Service Enjoy a daily continental breakfast and take advantage of the 24-hour front desk and luggage storage. Comfortable Accommodations with Modern Features Individually decorated rooms with minibars and Smart TVs await you, with complimentary Wi-Fi to keep you connected. Book your stay at Azul 36 in Bacalar now and explore the beauty of Laguna Bacalar Ecological Park and Lake Bacalar just minutes away.

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Payment

    Cash deposit required

See all policies

Location

Guest Reviews

9.2
Based on 1139 reviews
Cleanliness: 9.03
Service: 9.5
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.5
P
Polly • family_with_children • gb
8
Great option if you’re not staying on the lagoon
Pros:

The location was great. Breakfast was included and a good choice. Rooms were good size with fridge and microwave. Cold water in reception.

Cons:

If I was staying for longer than 3 days I think it would be nice to stay by the lagoon for some of it

2026-04-18 • via Nuitee
D
Diana • solo_traveller • us
10
2026-04-18 • via Nuitee
A
annabel • solo_traveller • fr
9
Pros:

J ai aimé l emplacemznt ideal à bacalar proche de tout! L hotel est tres bien entretenu avec tout ce qu il faut .

Cons:

Dommage que le personnel ne parle pas un mot francais

2026-04-18 • via Nuitee
J
JF • solo_traveller • fr
8
2026-04-18 • via Nuitee
T
Tessel • couple • nl
8
Goed
Pros:

Fijne locatie, loopafstand centrum en leuke restaurants

2026-04-16 • via Nuitee
J
José • solo_traveller • mx
8
Pros:

La habitación

2026-04-16 • via Nuitee
C
Christophe • solo_traveller • ch
8
2026-04-15 • via Nuitee
J
Jennifer • family_with_children • fr
9
2026-04-14 • via Nuitee
J
Jacquelin • solo_traveller • de
9
Pros:

Das Personal war super freundlich. Wir haben viele Empfehlungen erhalten und bei Problemen wurde uns direkt geholfen Die Lage des Hotels ist ebenfalls klasse.

2026-04-11 • via Nuitee
A
Alan • solo_traveller • mx
10
Pros:

Nice ambience. Pool was great. Included breakfast was buffet and lots of variety. Rooms were big and comfortable. Air conditioning was cold and had to shut it off after one hour. Hot water shower was great. Bed was comfortable. All staff were very kind. Wish we could've stayed longer.

Cons:

No complaints. We'll be back

2026-04-10 • via Nuitee
A
Alain • family_with_children • fr
9
2026-04-10 • via Nuitee
M
Maximilian • couple • de
10
Wunderbarer Aufenthalt. Gutes Frühstück. Alles sauber und nettes Personal
Pros:

Super

Cons:

Gar nichts

2026-04-08 • via Nuitee
A
Agueda • couple • es
9
2026-04-08 • via Nuitee
E
EVELYNE • couple • fr
9
2026-04-07 • via Nuitee
M
Miriam • couple • nl
9
Pros:

Prachtige plek

Cons:

In de buurt niks bij

2026-04-06 • via Nuitee
M
Mélanie • couple • fr
9
Bel établissement confortable bien situé pour un séjour à Bacalar
Pros:

Le confort des chambres le calme de la résidence et son emplacement

Cons:

Le personnel pas très aimable du petit déjeuner et de l’accueil le lendemain matin au départ
La situation de la piscine à la vue de tous le monde

2026-04-06 • via Nuitee
P
Priscilla • couple • fr
10
N’hésitez pas cet hôtel est parfait
Pros:

La piscine et terrasse en rooftop coup de cœur
La literie est géniale , la Clim et le coffre fort un +
La terrasse vue piscine avec le hamac
De la places pour ranger ses valises
Grande salle de bain
Le petit dej
La place de parking
Super emplacement proche du parc écologique eu lagon et surtt du centre !
Calme total
Super hôtel je recommande ++++

Cons:

Absolument rien

2026-04-05 • via Nuitee
B
Bruno • couple • fr
9
Parfait
Pros:

C’était parfait ! Chambre petite mais agréable , jolie piscine , proche de la lagune

Cons:

Très peu de places pour le petit dej , et déjeuner tardif 8h !

2026-04-03 • via Nuitee
V
Virginia • couple • es
8
Todo bien
Pros:

El desayuno estaba rico, la posición perfecta

Cons:

Difícil regular el agua de la ducha

2026-04-02 • via Nuitee
I
Irena • solo_traveller • ch
9
Perfekt für eine Nacht für uns
2026-04-02 • via Nuitee