Azul 36

Hotels
•
Independent
9.2 (1139 reviews)
Avenida 3 entre calles 26 y 28 #904, Bacalar, QROO, 77930 , Bacalar , MX
52-9831023307

listing image 1
Show all photos

Facilities

Free breakfast
Boat tours nearby
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
Kayaking nearby
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Clean and spacious rooms
Cons:
Limited furniture in some rooms
Occasional noise disturbances

Categories

Cleanliness
9.03
Overall sentiment indicates satisfactory cleanliness, with positive remarks on maintenance.
Service
9.5
Service is frequently praised, indicating a standard above expectation.
Location
9.34
The location is highlighted positively, especially proximity to attractions.
Room Quality
9.29
Rooms are described as spacious and well-maintained, contributing to positive sentiments.
Amenities
8.82
Amenities are acceptable but mentioned as standard; some rooms had limited furniture.
Value for Money
9.28
Good value mentioned in relation to offerings and pricing.
Food and Beverage
8.83
Breakfast was mentioned positively; however, some indicated it as minimal.
Overall Experience
9.5
Overall experiences are overwhelmingly positive, reflecting satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:00

Property Description

Stunning Views and Convenient Amenities Unwind on the terrace, stroll through the garden, and stay connected with complimentary wireless internet. Delicious Breakfast and Welcoming Service Enjoy a daily continental breakfast and take advantage of the 24-hour front desk and luggage storage. Comfortable Accommodations with Modern Features Individually decorated rooms with minibars and Smart TVs await you, with complimentary Wi-Fi to keep you connected. Book your stay at Azul 36 in Bacalar now and explore the beauty of Laguna Bacalar Ecological Park and Lake Bacalar just minutes away.

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Payment

    Cash deposit required

See all policies

Location

Guest Reviews

9.2
Based on 1139 reviews
Cleanliness: 9.03
Service: 9.5
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.5
L
lydianne • solo_traveller • fr
10
Pros:

Parfaitement situé
Très propre et super petit déjeuner
Piscine agréable

Cons:

Chambre assez humide et peu respirante

2026-07-09 • via Nuitee
S
Steven • family_with_children • be
6
Goede locatie maar mist wat charme
Pros:

Locatie

Cons:

Weinig animo, zwak ontbijt, kamers ok maar wat ouder

2026-07-09 • via Nuitee
I
IRENE_C_GENOVA • couple • it
8
BACALAR, CHE MERAVIGLIA!
Pros:

Hotel situato a 10 minuti a piedi dalla Piazza principale e vicinissimo sia al lago sia a tutti i ristoranti. Parcheggio disponibile di fronte all'entrata. Camera abbastanza spaziosa, AC funzionante, letto comodo, bagno ok ( lo scarico del gabinetto non era dei migliori, ma non credo sia colpa della struttura ). Avevamo anche un bel bancone. Piscine carine e pulite, ma non le abbiamo provate. Colazione a buffet salata con anche piccole opzioni dolci, buona! Niente di negativo da segnalare, ok per soggiorni di qualche giorno o di 1 settimana.

2026-07-08 • via Nuitee
L
Leen • family_with_children • be
10
Aanrader: goede ligging, lekker ontbijt
Pros:

Goede ligging: op wandelafstand van de lagune, restaurants, fort, centrale plein.
Lekker ontbijtbuffet.
Mooie binnentuin. Goede airco op de kamers.
Gratis waterflesjes op de kamers en sipwell bij de receptie

Cons:

/

2026-07-07 • via Nuitee
J
Juan Miguel • solo_traveller • mx
10
Pros:

La atención por parte de todo el personal del hotel fue muy buena

Cons:

Nada

Todo muy bien

2026-07-01 • via Nuitee
D
David • couple • mx
10
Pros:

Excelente ubicación, cómodo y buen desayuno

Cons:

Atención de algunos del personal (no todos)

2026-06-30 • via Nuitee
S
Soto • solo_traveller • gt
10
Pros:

Nos gusto la amabilidad y todo muy limpio y el desayuno muy rico

Cons:

No tengo nada malo

2026-06-29 • via Nuitee
C
Ciara • couple • ie
10
2026-06-29 • via Nuitee
Y
Yarely • couple • mx
10
Unos días muy lindos de relajación
Pros:

Excelente nos gustó muchísimo

2026-06-26 • via Nuitee
P
Pedro • solo_traveller • pt
7
Pros:

Comfy beds, great location.

Cons:

One staff member was rude. Breakfast was nothing special. Rooms are not as fancy as they seem.

2026-06-22 • via Nuitee
O
Omar • extended_group • us
9
Pros:

Very central, close to downtown and the lagoon, staff is very nice and friendly, very good breakfast

2026-06-22 • via Nuitee
S
Silvia • couple • it
10
Consigliato
Pros:

Tutto perfetto! Struttura veramente bella

Cons:

Migliorerai un po’ le camere, una rinfrescata per renderle più nuove! Così come il bagno!

2026-06-22 • via Nuitee
S
Stefanie • family_with_children • de
9
2026-06-22 • via Nuitee
R
Retthe • couple • fr
7
Bon hôtel, bien situé et offrant un bon rapport qualité-prix. Chambre propre et fonctionnelle. Malgré l’attente à l’arri
Pros:

Hôtel bien situé, à proximité des restaurants, bars et principaux points d’intérêt de Bacalar.
La chambre était propre et équipée d’un réfrigérateur ainsi que d’un micro-ondes, ce qui est très pratique.
Le petit-déjeuner inclus est également appréciable.
Un grand merci à l’agent de sécurité pour sa gentillesse et sa compréhension. À notre arrivée, suite à une incompréhension concernant l’accès à notre chambre, il a pris le temps de nous aider et de chercher des solutions.
Merci également aux femmes de ménage qui ont fait leur possible pour préparer notre chambre rapidement.

Cons:

Nous avons dû attendre plusieurs heures avant de pouvoir accéder à notre chambre en raison d’une incompréhension concernant l’heure de mise à disposition.
Après un long trajet, cette attente a été difficile à gérer.

2026-06-18 • via Nuitee
C
Charlotte • couple • ch
8
Petit hôtel bien placé à Bacalar proche de la lagune
Pros:

Bien placé, personnel disponible et accueillant, les infrastructures sont très bien, l’hôtel est agréable.

Cons:

Il y a eu du bruit à cause de touristes qui sont restés assez tard dans la piscine, qui se trouvait juste en dessous de notre chambre. Il devrait y avoir des horaires pour la piscine, par exemple de 8h à 22h.

2026-06-18 • via Nuitee
M
Magui • solo_traveller • mx
9
Excelente hospedaje, calidad y precio
Pros:

La ubicación, la amplitud de mi habitación (1), la tranquilidad y el desayuno, sencillo pero delicioso.

Cons:

El generador fuera de mi ventana. Por mal clima tocó un día corte de energía y por unas horas el ruido era intolerable, afortunadamente solo fue por un corto tiempo.

2026-06-18 • via Nuitee
S
Szymon • couple • pl
7
Hotel w dobrej lokalizacji, mają przepyszne śniadania!
Pros:

Pyszne śniadania i lokalizacja

Cons:

Godzina zamknięcia basenu, 8PM to za wcześnie.

2026-06-15 • via Nuitee
M
MANNYBEERS • solo_traveller • mx
9
Pros:

Todo muy bien

Cons:

Muchos zancudos

2026-06-14 • via Nuitee
P
Petra • couple • at
10
Ideal zum Erholen
Pros:

Zentral, Pool und sehr freundlich

2026-06-12 • via Nuitee
W
Wim • couple • bq
10
Nice laidback hotel in Bacalar
Pros:

Very nice hotel in bacalar. Near all the basic spots. Nice and laid back

2026-06-10 • via Nuitee