Onekey Agnes Hotel Nha Trang

Hotels
2 (1 reviews)
19 Biệt Thự , Nha Trang , vn

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
None
Cons:
Dirty and poorly maintained rooms
Poor service responsiveness
Noise issues
Uncomfortable rooms
Limited amenities and cleanliness issues
Overpriced for the quality
Limited food and beverage options with hygiene concerns

Categories

Cleanliness
2.5
Guests consistently mentioned cleanliness as a major issue. Rooms and bathrooms were reported to be dirty and poorly maintained.
Service
3.9
Service received mixed reviews. While some guests found the staff friendly, there were complaints about noise levels, lack of responsiveness, and security concerns.
Location
7.5
The hotel's location was praised for being close to key landmarks and public transport, despite noise issues from adjacent rooms.
Room Quality
2.9
Rooms were criticized for being uncomfortable with subpar amenities. Guests reported dust, broken tiles, and inadequate cleaning.
Amenities
4.8
Mixed feedback on amenities. While some guests appreciated the pool and gym, others were disappointed by the lack of spa services and overall cleanliness.
Value for Money
4.4
Guests felt the hotel was overpriced for the quality of services provided. Some found the cost unreasonable given the poor conditions.
Food and Beverage
3.1
Breakfast and restaurant offerings received negative feedback for limited options, poor taste, and hygiene issues like dirty utensils.
Overall Experience
3.4
Most guests had a negative overall experience due to cleanliness, noise, uncomfortable rooms, and subpar service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-21 01:13

Property Description

Beachfront Location: Offering stunning views and direct access to the beach, Onekey Agnes Hotel Nha Trang is the perfect seaside retreat in Nha Trang.

Modern Amenities: Enjoy the convenience of a private beach area, outdoor swimming pool, and free WiFi throughout the property, ensuring a comfortable stay.

Nearby Attractions: Explore Nha Trang with ease as popular landmarks like Nha Trang Beach and Tram Huong Tower are a short distance away. Book your stay at Onekey Agnes Hotel Nha Trang for an unforgettable beach getaway.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CXR

Location

Guest Reviews

2
Based on 1 reviews
Cleanliness: 2.5
Service: 3.9
Location: 7.5
Room Quality: 2.9
Amenities: 4.8
Value for Money: 4.4
Food and Beverage: 3.1
Overall Experience: 3.4
V
Verified traveler
2
사진에 속지 마세요. 더럽고 시끄럽다.
Pros:

최악의 호텔. 도착하자마자 변기엔 성기의 털과 변이 묻어 있었고, 지내는 내내 화장실에서 냄새가 났다. 욕실에 샤워부스는 몸을 움직이기 어려울 정도로 좁다.
옆방 TV소리, 문소리 다 들리고 심지어 외부소음까지 들린다.
침대는 바퀴달린 이동식 침대이고, 밑에는 먼지가 방문을 열자마자 보인다. 바닥에 타일은 깨지거나 더러웠다. 청소상태도 엉망이다.
제공되는 실내화는 딱딱한 플립플랍이라 발이 아프고 심지어 뜯어져있다.
사진과 너무 다르고 더럽다.
야간에는 자동문을 절반정도 닫아놓고 경비가 옆에서 자고있다.
조식은 진짜 종류가 너무 적고 맛도 없고 위생상태도 안좋다. 컵에 얼룩이 있고, 계란요리해주는 팬은 코팅이 벗겨져 있다.
수영장은 대중 목욕탕보다 작고 심지어 공사를 하며 공사소리가 객실까지 들린다. 엄청 좁고 흡연실과 붙어있어 담배연기가 수영장내로 그대로 들어온다. 전날 저녁에 본 선배드 위의 버려진 캔들인 3일이나 그대로 있었다.

2025-03-25 via Nuitee