Best Western Green Oak Inn & Suites

Hotels
Best Western
8.7 (186 reviews)
100 S Fm 1346 , La Vernia , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Fitness center
Swimming pool
24-hour front desk
Outdoor pool
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Good location
Helpful manager
Cons:
Room cleanliness issues
Poor service at check-in

Categories

Cleanliness
8.16
The room had a strong bad odor, and air fresheners were needed.
Service
9.63
The manager was very helpful in solving the check-in issue.
Location
9.67
Conveniently located close to family, being the only hotel in La Vernia.
Room Quality
7.62
Shower water pressure was poor and the bathroom had no vent.
Amenities
8.65
Standard amenities with some room for improvement.
Value for Money
8.61
High price for moderate quality, but unique location.
Food and Beverage
8.16
Breakfast offerings were average, with some items running out.
Overall Experience
9.13
Overall a satisfactory stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:34

Property Description

Convenient Location
Located just 33 km from AT&T Center and San Antonio Spurs, Best Western Green Oaks Inn in La Vernia offers easy access to popular attractions. The hotel is also a short distance from The Alamo and Ripleys Believe It Or Not Museum.

Comfortable Accommodation
Guests can expect cozy rooms equipped with a fridge, ensuring a pleasant stay at Best Western Green Oaks Inn.

Delightful Dining
Start your day right with a delicious buffet breakfast provided for all guests at the hotel.

Experience convenience, comfort, and great dining at Best Western Green Oaks Inn. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 186 reviews
Cleanliness: 8.16
Service: 9.63
Location: 9.67
Room Quality: 7.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 9.13
V
Victor family_with_children us
5
Will not book there again
Pros:

Close to our event

Cons:

Carpet smell, breakfast choices limited, bathtub without anti-slip surface, AC too noisy

2026-07-20 via Nuitee
W
Wesley couple us
8
Pros:

Breakfast was good.

Cons:

Room was small for the price

2026-07-16 via Nuitee
M
Marley family_with_children us
10
2026-07-12 via Nuitee
C
chesla couple us
1
The pool was dirty didn’t have hot water in the shower king size bed with queen sheets on it not clean I called the fron
Pros:

Close to family

2026-07-06 via Nuitee
M
Miguel solo_traveller us
10
staff very friendly and rooms we’re clean. Definitely coming back here if i go to la vernia🙏
2026-07-06 via Nuitee
C
Carla family_with_children us
9
Pros:

We stayer two times in two weeks. The first stay was excellent. The second stay we were put in an accessible rom. I am tall and with everything located below 4' and me with a back problem it was not convenient. The bathroom door opened out to meet code requirements. It was very hard to get the latch to catch on the door without a lot of strength. My grandkids had a hard time closing it. I think it took more than the 2# requirement in the ADA law. I didn't complain at the desk as I was coming down with larengitis and trying not to talk unless I had to. So, we put up with the inconvencies of the the room. Since I am a senior citizen, they probably thought they were doing me a favor by putting us in this room.

Cons:

The second stay we were put in an accessible rom. I am tall and with everything located below 4' and me with a back problem it was not convenient. The bathroom door opened out to meet code requirements. It was very hard to get the latch to catch on the door without a lot of strength. My grandkids had a hard time closing it. I think it took more than the 2# requirement in the ADA law. I didn't complain at the desk as I was coming down with larengitis and trying not to talk unless I had to. So, we put up with the inconvencies of the the room. Since I am a senior citizen, they probably thought they were doing me a favor by putting us in this room. Also, the cost of a room at this hotel was double what we paid in all the other cities we stayed at in Texas during our 2 week visit.

2026-06-21 via Nuitee
R
Ricardo solo_traveller us
10
2026-06-13 via Nuitee
S
Shelby solo_traveller us
9
Friendly staff, clean hotel & easy access to nearby areas
Pros:

I enjoyed that the rooms were actually pretty clean compared to most hotel rooms. Wi-Fi was easy to connect to no issues there. And staff was friendly.

Cons:

The parking lot was super full. I do think that they needed more parking spaces, especially since it is the only hotel but it was graduation weekend so I will give them that.

2026-06-04 via Nuitee
J
Jay couple us
10
Pros:

Breakfast was hot and well prepared. Eggs, bacon, sausage toast cereal, muffins, waffles. Great variety.

2026-05-31 via Nuitee
C
Catherine solo_traveller us
8
2026-04-30 via Nuitee
P
Perez solo_traveller us
3
Pros:

I would have graded the place a 10 which everything was great but only one important thing— the TV didn’t work at all I called the front desk and NO answer tried a couple of times and things. But was the only thing wrong

Cons:

No working TV

2026-04-10 via Nuitee
S
Schroeder solo_traveller us
10
2026-04-01 via Nuitee
J
Judith family_with_children us
10
Cons:

They didn't clean my room until I asked them to do so

2026-03-27 via Nuitee
C
Cheyenne family_with_children us
8
2026-03-05 via Nuitee
T
Talbot couple us
10
slept like a baby.
Pros:

Staff was friendly and quick with check in and check out.

Cons:

Was only in town for one day all was well.

2026-03-02 via Nuitee
S
Sheridyn solo_traveller us
6
Problems with the coffee.
Pros:

It’s close location to the home of my LaVernia family members.

Cons:

The lack of regular coffee, not decaf, for the room. Only one the first day then none the next. The hotel coffee maker ran out of coffee—meaning it was slightly dark water—it took 30 minutes to correct. breakfast was now past tense.

2026-01-04 via Nuitee
M
Monieka family_with_children us
10
2025-12-30 via Nuitee
J
Jane couple us
5
Will stay there again because it’s the only hotel and it’s close to family. 
Pros:

The location was good probably because it was the only hotel in Lavernia, but it had a lot of things around the hotel that was convenient.

Cons:

We didn’t like the gentleman that was at the desk when we checked in late Friday night. There was a mixup on our Booking.com and he was not very accommodating or professional on how we handled the situation. I will say that the manager was very helpful the next day solve the problem in less than five minutes and all was good.

2025-11-20 via Nuitee
D
DIANA couple us
8
2025-10-23 via Nuitee
C
Cassie family
4
Pros:

Called ahead for an early check in at 2. Told that my room was ready. When I got there my room was not ready.
All the chips in the snack area are expired. Like beginning of August expired.

2025-10-12 via Nuitee