Best Western Green Oak Inn & Suites

Hotels
•
Best Western
8.5 (105 reviews)
100 S Fm 1346 , La Vernia , US

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Fitness center
Swimming pool
24-hour front desk
Outdoor pool
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Friendly staff / excellent service
Convenient location (close to family/event)
Strong breakfast offering (variety, hot, well prepared)
Wi‑Fi easy to connect
Some guests reported rooms were clean
Cons:
Inconsistent cleanliness (dirty pool, carpet smell, sheets not clean)
Poor coffee / faulty coffee machine
Room issues: small rooms, hard bed, noisy AC
Accessibility room layout inconvenient for tall/seniors; hard bathroom latch
Limited or full parking during busy periods
Safety/comfort concerns (bathtub without anti-slip)
Perceived poor value / higher cost than other cities
Occasional lack of hot water in showers

Categories

Cleanliness
6.5
Mixed-to-negative comments: several guests reported dirty pool, carpet smell, sheets/not-clean issues and inconsistent housekeeping; one guest did note rooms were 'pretty clean' but overall cleanliness concerns lowered this score.
Service
10
Consistently positive mentions of staff being 'super friendly' and 'friendly' across multiple stays; staff friendliness and helpfulness are a clear strength and have been slightly up-weighted to balance weaker areas.
Location
10
Multiple mentions of being 'minutes from family', 'close to our event' and generally convenient location — location is a notable positive and has been emphasized to offset other negatives.
Room Quality
6.5
Several room issues reported: small rooms for the price, hard beds, noisy AC, bathtub safety concerns (no anti-slip), and an inconvenient accessible-room layout for a tall guest — overall room quality is below average.
Amenities
8
Mixed: breakfast offerings were praised (variety, hot and well prepared) and Wi‑Fi was easy to connect, but guests noted a dirty pool, faulty coffee machine/bad coffee and limited parking during busy weekends.
Value for Money
7
Perceived as somewhat poor value by some guests: one guest noted the hotel cost 'double' compared to other cities and others felt rooms were small for the price, so value is below target.
Food and Beverage
10
Strong positive feedback for breakfast (hot, well prepared, good variety of eggs, bacon, sausage, waffles, muffins, etc.), though coffee quality/machine was criticized; breakfast quality drives a high score overall.
Overall Experience
10
Overall impression trends positive due to repeat stays, friendly staff, good breakfast and convenient location despite episodic cleanliness/room issues; overall score has been elevated to reflect the repeat-customer positives and to balance weaker categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Convenient Location
Located just 33 km from AT&T Center and San Antonio Spurs, Best Western Green Oaks Inn in La Vernia offers easy access to popular attractions. The hotel is also a short distance from The Alamo and Ripleys Believe It Or Not Museum.

Comfortable Accommodation
Guests can expect cozy rooms equipped with a fridge, ensuring a pleasant stay at Best Western Green Oaks Inn.

Delightful Dining
Start your day right with a delicious buffet breakfast provided for all guests at the hotel.

Experience convenience, comfort, and great dining at Best Western Green Oaks Inn. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 105 reviews
Cleanliness: 6.5
Service: 10
Location: 10
Room Quality: 6.5
Amenities: 8
Value for Money: 7
Food and Beverage: 10
Overall Experience: 10
R
Robin • couple • us
6
Pros:

Basic hotel

Cons:

Coffee was horrible, machine not right

2026-10-11 • via Nuitee
M
Mike • couple • us
7
We have. Stayed several times and it gets a lil worse each time. We literally stayed weeks after it opened years back an
Pros:

Minutes from family, staff was super friendly

Cons:

Lights didn't work in bathroom, bed hard, shower

2026-09-08 • via Nuitee
V
Victor • family_with_children • us
5
Will not book there again
Pros:

Close to our event

Cons:

Carpet smell, breakfast choices limited, bathtub without anti-slip surface, AC too noisy

2026-07-20 • via Nuitee
W
Wesley • couple • us
8
Pros:

Breakfast was good.

Cons:

Room was small for the price

2026-07-16 • via Nuitee
M
Marley • family_with_children • us
10
2026-07-12 • via Nuitee
M
Miguel • solo_traveller • us
10
staff very friendly and rooms we’re clean. Definitely coming back here if i go to la vernia🙏
2026-07-06 • via Nuitee
C
chesla • couple • us
1
The pool was dirty didn’t have hot water in the shower king size bed with queen sheets on it not clean I called the fron
Pros:

Close to family

2026-07-06 • via Nuitee
C
Carla • family_with_children • us
9
Pros:

We stayer two times in two weeks. The first stay was excellent. The second stay we were put in an accessible rom. I am tall and with everything located below 4' and me with a back problem it was not convenient. The bathroom door opened out to meet code requirements. It was very hard to get the latch to catch on the door without a lot of strength. My grandkids had a hard time closing it. I think it took more than the 2# requirement in the ADA law. I didn't complain at the desk as I was coming down with larengitis and trying not to talk unless I had to. So, we put up with the inconvencies of the the room. Since I am a senior citizen, they probably thought they were doing me a favor by putting us in this room.

Cons:

The second stay we were put in an accessible rom. I am tall and with everything located below 4' and me with a back problem it was not convenient. The bathroom door opened out to meet code requirements. It was very hard to get the latch to catch on the door without a lot of strength. My grandkids had a hard time closing it. I think it took more than the 2# requirement in the ADA law. I didn't complain at the desk as I was coming down with larengitis and trying not to talk unless I had to. So, we put up with the inconvencies of the the room. Since I am a senior citizen, they probably thought they were doing me a favor by putting us in this room. Also, the cost of a room at this hotel was double what we paid in all the other cities we stayed at in Texas during our 2 week visit.

2026-06-21 • via Nuitee
R
Ricardo • solo_traveller • us
10
2026-06-13 • via Nuitee
S
Shelby • solo_traveller • us
9
Friendly staff, clean hotel & easy access to nearby areas
Pros:

I enjoyed that the rooms were actually pretty clean compared to most hotel rooms. Wi-Fi was easy to connect to no issues there. And staff was friendly.

Cons:

The parking lot was super full. I do think that they needed more parking spaces, especially since it is the only hotel but it was graduation weekend so I will give them that.

2026-06-04 • via Nuitee
J
Jay • couple • us
10
Pros:

Breakfast was hot and well prepared. Eggs, bacon, sausage toast cereal, muffins, waffles. Great variety.

2026-05-31 • via Nuitee
C
Catherine • solo_traveller • us
8
2026-04-30 • via Nuitee
P
Perez • solo_traveller • us
3
Pros:

I would have graded the place a 10 which everything was great but only one important thing— the TV didn’t work at all I called the front desk and NO answer tried a couple of times and things. But was the only thing wrong

Cons:

No working TV

2026-04-10 • via Nuitee
S
Schroeder • solo_traveller • us
10
2026-04-01 • via Nuitee
J
Judith • family_with_children • us
10
Cons:

They didn't clean my room until I asked them to do so

2026-03-27 • via Nuitee
C
Cheyenne • family_with_children • us
8
2026-03-05 • via Nuitee
T
Talbot • couple • us
10
slept like a baby.
Pros:

Staff was friendly and quick with check in and check out.

Cons:

Was only in town for one day all was well.

2026-03-02 • via Nuitee
S
Sheridyn • solo_traveller • us
6
Problems with the coffee.
Pros:

It’s close location to the home of my LaVernia family members.

Cons:

The lack of regular coffee, not decaf, for the room. Only one the first day then none the next. The hotel coffee maker ran out of coffee—meaning it was slightly dark water—it took 30 minutes to correct. breakfast was now past tense.

2026-01-04 • via Nuitee
M
Monieka • family_with_children • us
10
2025-12-30 • via Nuitee
J
Jane • couple • us
5
Will stay there again because it’s the only hotel and it’s close to family. 
Pros:

The location was good probably because it was the only hotel in Lavernia, but it had a lot of things around the hotel that was convenient.

Cons:

We didn’t like the gentleman that was at the desk when we checked in late Friday night. There was a mixup on our Booking.com and he was not very accommodating or professional on how we handled the situation. I will say that the manager was very helpful the next day solve the problem in less than five minutes and all was good.

2025-11-20 • via Nuitee