Hotel Via La Villa

Hotels
7.5 (171 reviews)
Avenida FC Hidalgo 49 Guadalupe Tepeyac , Mexico City , mx

Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
Non-smoking throughout
Wheelchair accessible
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Convenient location
Clean room
Good shower
Cons:
Cockroach in the room
Poor room maintenance
Loud neighbor music

Categories

Cleanliness
4.83
There was a cockroach next to my pillow.
Service
8.3
Standard quality for this hotel tier.
Location
8.34
Property was conveniently located near a very large shopping mall and restaurants.
Room Quality
6.29
Clean but with maintenance issues like peeling floor.
Amenities
8.32
Standard quality for this hotel tier.
Value for Money
8.28
Standard quality for this hotel tier.
Food and Beverage
8.33
Standard quality for this hotel tier.
Overall Experience
7.3
Mixed feelings due to cleanliness issues, but overall decent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:12

Property Description

Convenient Location
Hotel Via La Villa is strategically located in Mexico City, just a short distance away from major attractions such as National Palace Mexico and Metropolitan Cathedral.

Comfortable Rooms
Each guest room at Hotel Via La Villa is thoughtfully designed with a seating area, flat-screen TV, and a private bathroom. The rooms are equipped with modern amenities to ensure a comfortable stay for all guests.

Helpful Reception
The hotel offers a helpful reception that can provide guests with information and assistance to explore the surrounding area easily. Whether it's recommendations for nearby attractions or transportation options, the staff is dedicated to making your stay enjoyable.

Experience the convenience and comfort of Hotel Via La Villa on your next trip to Mexico City. Book now for an unforgettable stay!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 171 reviews
Cleanliness: 4.83
Service: 8.3
Location: 8.34
Room Quality: 6.29
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 7.3
C
Claudia Alejandra solo_traveller gt
9
Pros:

Buen servicio

2026-01-08 via Nuitee
L
luis Armando family_with_children mx
10
Pros:

todo muy bien la atesion del peronal

2026-01-04 via Nuitee
J
Javier couple us
10
2026-01-02 via Nuitee
C
Cristian Javier family_with_children co
10
2025-11-13 via Nuitee
P
Paulina Vanessa couple us
1
Pros:

Nothing

Cons:

There was a cockroach next to my pillow. The vibes was just not there

2025-10-15 via Nuitee
J
JESUS
8
Pros:

Good location and good service

2025-10-12 via Nuitee
I
ismael
6
Pros:

No la usamos, pero se ve vieja y falta de mantenimiento

2025-10-03 via Nuitee
E
ERIKA ROCIO
2
Pros:

En construcción estaban a un lado del cuarto muy molesto

2025-09-27 via Nuitee
J
jennifer
2
Pros:

I booked this hotel because it was advertised as being close to the Basilica of Guadalupe, but it’s definitely not a 20-minute walk. it took me at least 30 minutes. On the plus side, there’s a Walmart, a Chili’s, and plenty of food options nearby.

However, the experience inside the hotel was disappointing. The hallway to my room was dark, which didn’t feel safe, especially since I was traveling alone. I usually leave the TV on when I sleep, and I KNOW I fell asleep to Harry Potter. I was shocked to wake up around 2 or 3 AM to explicit adult content playing on the TV, completely inappropriate and unsettling.

The condition of the room wasn’t great either. The floor was missing some wood, and the bathroom door was chipped. When I first checked in, the woman at the front desk saw me walk in but walked away as if she hadn’t. I know she saw me because I caught her moving. Later that evening, I said “good night” to another staff member and didn’t even get a response.

I only stayed here to sleep, and thankfully it was just for two nights. I would not recommend this place to friends or family. I even looked for nearby hotels I could suggest instead, but the ones I saw didn’t have visible names — just signs that said “Hotel,” which didn’t help.

2025-09-25 via Nuitee
S
San Martin family_with_children mx
10
2025-09-18 via Nuitee
M
Melissa
10
Pros:

E

2025-09-09 via Nuitee
J
jorge luis perez
10
Pros:

Muy buen lugar

2025-08-22 via Nuitee
A
alexis
8
Pros:

Muy bien por tu reservación

2025-08-17 via Nuitee
R
randy partner
8
Pros:

Property was conveniently located near a very large shopping mall as well as restaurants. Room was clean but there were some maintenance issues with regard the floor peeling and swollen wood around the bathroom doors. The shower was fantastic. Asked for extra pillow but was refused. They didn't make up the room after the first night. The hospitality desk was boxed in like a bank teller and Steve wasn't particularly friendly. Not absolutely sure but part of the Hotel might've been a "no tell motel".

2025-08-17 via Nuitee
S
Silvia
10
Pros:

Muy buen servicio Seguro y trankilo

2025-08-04 via Nuitee
L
Leonardo solo_traveller mx
8
Cons:

Se percibe demasiado el aroma a drenaje que sale del lavamanos

2025-08-04 via Nuitee
J
Julio solo_traveller pr
7
2025-07-26 via Nuitee
C
CELESTINO
10
Pros:

Excelente

2025-07-23 via Nuitee
G
Gonzalez couple mx
10
2025-07-22 via Nuitee
G
Gonzalez couple mx
10
2025-07-22 via Nuitee