Hotel Colonial Zaci by GuruHotel

Hotels
8.1 (1211 reviews)
Calle 42 No. 196, entre 35 y 37 Colonia Centro , Valladolid , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Express check-in/check-out
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Basic amenities

Categories

Cleanliness
7.56
Several reviews mentioned cleanliness issues, such as unclean bathrooms and furniture.
Service
9.03
Multiple reviews highlighted the friendly and helpful staff.
Location
9.07
Many reviews noted the excellent location near central attractions.
Room Quality
7.52
General sentiment indicated that while some rooms were pleasant, others were described as basic or needing maintenance.
Amenities
7.05
Several reviews criticized the basic amenities, such as a lack of toiletries and old furniture.
Value for Money
8.01
Value was mentioned, with some indicating it was cheap, but questioned amenities versus price.
Food and Beverage
8.06
Breakfast received positive mentions, but other dining options were less clear.
Overall Experience
8.53
Despite some issues, many guests expressed enjoyment and satisfaction overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:48

Property Description

Luxurious Accommodation with Garden Views
Hotel Colonial Zaci by GuruHotel, located in Valladolid, offers a luxurious stay just 45 km from Chichen Itza. Enjoy the serene garden views from your room's patio and unwind in comfort with amenities like free WiFi, flat-screen TV, and air conditioning. Some rooms even feature a private balcony for a more exclusive experience.

Convenient Amenities for a Relaxing Stay
Indulge in the convenience of free private parking, room service, and a 24-hour front desk at this 4-star hotel. Whether you're exploring the shared lounge or soaking up the sun on the terrace, Hotel Colonial Zaci ensures a seamless and relaxing experience for all guests.

Ideal Location for Exploring
With Cancún International Airport just 151 km away, Hotel Colonial Zaci by GuruHotel serves as the perfect base for your adventures. Book your stay now and immerse yourself in the beauty and comfort of Valladolid.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.1
Based on 1211 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 7.52
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 8.53
M
MIGUEL ALFARO • family_with_children • ca
7
Pros:

The location was great

Cons:

The staff needs to show more enthusiasm for the service.

2026-05-15 • via Nuitee
B
Bohssain • solo_traveller • fr
9
2026-05-15 • via Nuitee
R
Ronny • couple • de
7
2026-05-03 • via Nuitee
C
Chrystal • couple • gb
9
Lovely hotel in great location
Pros:

Location, clean, friendly staff

Cons:

Only had issue with the toilet not flushing properly but was resolved quickly by staff

2026-05-02 • via Nuitee
E
Emile • family_with_children • fr
8
Emplacement parfait
Pros:

- l'emplacement est idéal pour découvrir la ville à pied
- stationnement gratuit
- coffre dans la chambre

Cons:

- pas d'ascenseur, quand on a une grosse valise ce n'est pas confortable. Sachant que le réceptionniste qui a pris la peine de nous accompagner à la chambre n'a a aucun moment proposé son aide pour monter les bagages.
- pas du tout de restauration ni de bar dans l'établissement.

2026-04-30 • via Nuitee
E
Escalante • solo_traveller • mx
10
2026-04-28 • via Nuitee
B
Bertrand • couple • fr
8
Pros:

La localisation

2026-04-27 • via Nuitee
O
Ott • solo_traveller • de
10
Pros:

Die Lage war super, die Zimmer waren sehr schön und sauber. Eine sehr gepflegte Anlage. Positiv war auch, dass es einen Parkplatz gab.

Cons:

Uns ist nichts aufgefallen.

2026-04-27 • via Nuitee
C
clement • couple • fr
4
Nous ne reviendrons pas dans cet hôtel
Pros:

Emplacement idéal pour visiter la ville

Cons:

Décevant pour un hôtel 4 étoiles.
Notre chambre avait un déshumidificateur bruyant dans la salle de bains, la salle de bains était moisie et le climatiseur installé juste devant le lit.

2026-04-26 • via Nuitee
R
Rodriguez • solo_traveller • mx
7
Buen lugar.
Pros:

La ubicación, cerca de la Catedral, farmacia, restaurantes. La habitación esta limpia, y la chica de recepción nos atendió bien.

Cons:

La cama (colchón) y las almohadas algo incómodas (vencidos).

2026-04-26 • via Nuitee
M
miky b. • solo_traveller • sk
9
Pros:

Nice colonial building, garden, comfy room and bed

Cons:

-

2026-04-13 • via Nuitee
S
Samuel • family_with_children • fr
5
Hôtel correct mais sans plus
Pros:

L’emplacement

Cons:

Propreté à revoir
Pas de pression à la douche
Lits très mous

2026-04-12 • via Nuitee
S
Sebastien • extended_group • fr
1
Cons:

attention punaise de lit

2026-04-10 • via Nuitee
G
Giorgia • couple • es
6
OK para una noche
Pros:

La posición es muy cómoda. La estructura en sí es bastante bonita y el personal cordial.
Va bien solo si de paso y por una noche (por lo menos en la habitación que nos tocó).

Cons:

En nuestra habitación había un olor muy fuerte a cloaca. Los muebles eran bastante viejos, tanto que los cajones se abrían solos y no se cerraban. Al ser bajo techo, hacía mucho calor y no se podía estar sin aire acondicionado.
Se escuchaba mucho ruido y fue imposible no despertarse al amanecer.

2026-04-09 • via Nuitee
T
Tania • extended_group • pt
6
Good
Pros:

It is in a lovely location from the zocalo , very handful for who wants to wonder around nearby the hotel

Cons:

They didn’t provide us the bedroom that we booked , very disappointing with that , also you can hear the cars from the street while sleeping , no sound isolation. Other than that was a good stay

2026-04-09 • via Nuitee
S
Saul Gustavo • family_with_children • mx
9
2026-04-08 • via Nuitee
A
Areli • extended_group • us
8
Pros:

LOCATION

Cons:

WATER WASTE IN THE SHOWER

2026-04-06 • via Nuitee
I
IRAKLIS • couple • gr
8
A TRADITIONAL HOTEL IN THE MIDDLE OF THE OLD TOWN
Pros:

THE HOTEL IS A QUITE OASIS IN THE MIDDLE OF THE OLD TOWN. IT'S VERY CONVENIENT TO WALK AROUND AND FEELS REALLY SAFE. THE ROOM WAS WELL ARRANGED, WITH TRADITIONAL DESIGN.

Cons:

IT WAS QUITE SMELLY (LIKE ALL HOTELS IN MEXICO PROBABLY), AND THE WAS A PROBLEM WITH THE HOT WATER (YOU HAVE TO LEAVE THE WATER RUNNING FOR AT LEAST 5 MIN).

2026-04-06 • via Nuitee
R
Rosario • family_with_children • mx
9
Hotelito muy centrico y perfecto para disfrutar Valladolid
Pros:

Es un hotel muy bien ubicado del centro de Valladolid, es muy limpio y comodo. Me gust{o mucho que pudimso dejar nuestras maletas para tomar una excursion y al llegar en la tarde todo estaba muy bien resguardado,

Cons:

Si pudieran tener almohadas mas comodas seria mejor.

2026-04-05 • via Nuitee
G
GILBERTO DEL JESUS • family_with_children • mx
9
2026-04-03 • via Nuitee