Hotel Colonial Zaci by GuruHotel

Hotels
8.1 (1148 reviews)
Calle 42 No. 196, entre 35 y 37 Colonia Centro , Valladolid , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Express check-in/check-out
Private check-in/check-out
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Basic amenities

Categories

Cleanliness
7.56
Several reviews mentioned cleanliness issues, such as unclean bathrooms and furniture.
Service
9.03
Multiple reviews highlighted the friendly and helpful staff.
Location
9.07
Many reviews noted the excellent location near central attractions.
Room Quality
7.52
General sentiment indicated that while some rooms were pleasant, others were described as basic or needing maintenance.
Amenities
7.05
Several reviews criticized the basic amenities, such as a lack of toiletries and old furniture.
Value for Money
8.01
Value was mentioned, with some indicating it was cheap, but questioned amenities versus price.
Food and Beverage
8.06
Breakfast received positive mentions, but other dining options were less clear.
Overall Experience
8.53
Despite some issues, many guests expressed enjoyment and satisfaction overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:48

Property Description

Luxurious Accommodation with Garden Views
Hotel Colonial Zaci by GuruHotel, located in Valladolid, offers a luxurious stay just 45 km from Chichen Itza. Enjoy the serene garden views from your room's patio and unwind in comfort with amenities like free WiFi, flat-screen TV, and air conditioning. Some rooms even feature a private balcony for a more exclusive experience.

Convenient Amenities for a Relaxing Stay
Indulge in the convenience of free private parking, room service, and a 24-hour front desk at this 4-star hotel. Whether you're exploring the shared lounge or soaking up the sun on the terrace, Hotel Colonial Zaci ensures a seamless and relaxing experience for all guests.

Ideal Location for Exploring
With Cancún International Airport just 151 km away, Hotel Colonial Zaci by GuruHotel serves as the perfect base for your adventures. Book your stay now and immerse yourself in the beauty and comfort of Valladolid.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.1
Based on 1148 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 7.52
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 8.53
J
Jurgita • family_with_children • lt
9
Pros:

Vieta, jaukus viešbutis, malonus personalas.

Cons:

Garso izoliacija tarp kambariu, dušas.

2026-02-13 • via Nuitee
F
Famille LOPEZ • family_with_children • fr
7
2026-02-12 • via Nuitee
R
Rodrigo • couple • mx
5
Hotel sencillo, con buena ubicación.
Pros:

La ubicación es buena y el personal amable. En general el hotel es limpio y seguro.

Cons:

No hay forma de que este hotel sea 4 estrella. La habitación que recibí la primera noche antes de solicitar un cambio fue terrible. Las camas incomodas, el baño tenia un fuerte olor a caño, la regadera una gotera y la puerta principal necesita un ajuste para abrir sin fricción (habitación 4). El hotel debería de mejorar las habitaciones en aspectos basicos como camas, blancos, amenidades.

2026-02-11 • via Nuitee
M
Marta • extended_group • ar
10
Bien ubicado. Confortable. Hermoso rooftop.
Pros:

La ubicación y las comodidades en la habitación

Cons:

En el último piso se escucha el ruido del tanque de agua. Es un poco ruidoso el hotel.

2026-02-10 • via Nuitee
G
Gaétan • couple • fr
9
Très bon hôtel pour 2 nuits
Pros:

Chambre très spacieuse avec terrasse privative (nous avions eu la suite junior). Emplacement juste à côté du centre. Parking disponible gratuitement.

Cons:

La chambre n’est pas très bien insonorisée

2026-01-29 • via Nuitee
S
simone • couple • sm
9
Pros:

Bella struttura, comoda la posizione, possibilità di parcheggio

2026-01-26 • via Nuitee
A
ADRIANA Hernández • family_with_children • mx
7
Pros:

Ubicación

Cons:

Camas duras , mucho olor a humedad en la habitación, regadera con sarro

2026-01-26 • via Nuitee
L
laurent • couple • fr
7
Pros:

Bel endroit bien situé en plein centre parking juste à côté

Cons:

Chambre standard au rez de chaussé
Préférez un chambre à l’étage premium

2026-01-25 • via Nuitee
L
Laura • family_with_children • es
10
2026-01-25 • via Nuitee
R
reina verenice • family_with_children • mx
9
2026-01-22 • via Nuitee
L
Lea • couple • de
10
Pros:

Die Unterkunft sah wunderschön aus , alles war gepflegt und sauber.
Man hat sich sehr wohl gefühlt.
Die Lage war perfekt sehr zentral ! Das Personal war super freundlich und hilfsbereit.

Cons:

Es war leider sehr laut , der Lärm der Straße und sehr laute Musik bis spät am Abend.

2026-01-22 • via Nuitee
L
Laura Ilaria • couple • it
5
Pros:

La posizione

Cons:

Il rumore della fontana, odore di varechina in camera per la muffa, il fatto che non si chiudesse bene la porta della camera

2026-01-22 • via Nuitee
M
Maike • solo_traveller • de
6
Ok
Pros:

The location.

Cons:

The not very well added bathroom into the room. Further not as modern and new interior as expected by the pictures and high price per night

2026-01-20 • via Nuitee
M
Micaela • extended_group • it
10
2026-01-19 • via Nuitee
H
Holly • family_with_children • us
6
Pros:

Interesting property, nice staff. Toilet sort of worked, at least better than the shower - we lost power twice…New hot water heater on roof failed during our stay. One mattress was okay, the other one had failed…Great location and reasonable price though.

2026-01-19 • via Nuitee
M
MARILU • extended_group • mx
10
Excelente ubicación, personal, limpieza, confort
Pros:

Todo está excelente

Cons:

Nada, todo bien

2026-01-19 • via Nuitee
C
Claudio • family_with_children • it
10
Pros:

Posizione, pulizia, parcheggio, gentilezza

Cons:

Nulla

2026-01-18 • via Nuitee
G
Gianluca • family_with_children • it
8
2026-01-18 • via Nuitee
M
marta • couple • es
8
Pros:

Hotel muy céntrico y cómodo para estancias cortas

2026-01-16 • via Nuitee
S
Simone Ercole • couple • it
9
Ottimo soggiorno, staff cordiale
Pros:

Posizione ottima, staff cortese e stanza molto ben curata. Letti comodissimi.

Cons:

Stanza un po’ buia con tutte le luci accese.
Per l’acqua calda nella doccia era necessario attendere almeno 5 minuti.

2026-01-15 • via Nuitee