PAL.MAR Hotel Tropical

Hotels
9.8 (273 reviews)
America Latina 777 , San Francisco , mx

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Clean and stylish property
Good amenities like swimming pool
Cons:
Noise from surroundings
Humidity in rooms
Absence of in-house dining options

Categories

Cleanliness
9.94
Multiple reviews highlight the cleanliness and standard of maintenance, though some mention minor noise issues.
Service
10
Reviewers consistently praise the warm and helpful service provided by staff.
Location
10
The hotel's central location is frequently noted as a significant advantage.
Room Quality
9.74
Rooms are generally described as comfortable and well-appointed, with some concerns about noise and humidity.
Amenities
9.74
Guests appreciate the amenities like the pool and convenience items provided, despite some missing food options.
Value for Money
9.74
Positive feedback suggests good value for the quality of the stay, aligned with the overall guest experience.
Food and Beverage
9.24
No dining options in-house noted; however, the proximity to local eateries compensates somewhat.
Overall Experience
10
Guests report an overwhelmingly positive experience emphasizing cleanliness, service, and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:33

Property Description

Tropical Paradise in San Francisco

Luxurious Accommodations: PAL.MAR Hotel Tropical offers non-smoking rooms with balconies boasting stunning mountain views. Guests can enjoy the convenience of a coffee machine, kitchen facilities, and free toiletries in select rooms.

Relaxation and Leisure: Unwind by the outdoor swimming pool or take a stroll through the lush garden. Family rooms and a welcoming terrace are also available for guests to enjoy.

Convenience at Your Fingertips: With concierge services, free property-wide WiFi, and air conditioning in all units, PAL.MAR Hotel Tropical ensures a comfortable stay for all guests.

Book your stay at PAL.MAR Hotel Tropical for a tropical getaway filled with luxury and relaxation.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.8
Based on 273 reviews
Cleanliness: 9.94
Service: 10
Location: 10
Room Quality: 9.74
Amenities: 9.74
Value for Money: 9.74
Food and Beverage: 9.24
Overall Experience: 10
D
Dona couple mx
8
Stayed an extra night.
Pros:

Very nice tropical theme. Great location!

Cons:

Room was very small.

2026-03-05 via Nuitee
D
Debbie couple ca
6
Over priced for the room location
Pros:

Nice pool. Comfortable bed, nice bathroom. Very small room , no tv, but good closet for clothes. Close to foyer so you hear everything in hallway and front desk. No view in sitting area outside which was disappointing. Glass doors don’t block noise either so noise was the worst bad though thankfully fairly quiet at time except for some music playing outside…. Earplugs helped. Over priced in my opinion for 1 night.

Cons:

See above

2026-02-26 via Nuitee
E
Edythe Couples
10
An excellent option in San Pancho
Pros:

Stayed at Pal Mar for eight days at the beginning of February. The room is comfortable and well appointed. It and all of the common areas were kept spotlessly clean. Great location, off the Main Street but close to everything. Staff were friendly and helpful. The roosters were a bit annoying but we found if you kept the bathroom door closed and ran the air conditioning, the white noise helped. Not a big problem for us. The pool area is nice but not huge. We chose to spend most of our time at the beach anyway. Pal Mar is an excellent, boutique hotel. Highly recommended.

2026-02-20 via Tripadvisor
E
Explorer448355 Couples
10
Wonderful stay in a tropical paradise
Pros:

Excellent location within walking distance of all the town offers and the beach. They provide umbrellas chairs and towels for the beach as well as no charge.
Staff was friendly and rooms immaculately clean. Well stocked kitchen in our space and lovely patio looking onto the pool. Beautiful tropical plantings within the pool courtyard. If you are sensitive to noise I suggest booking a room in the back of the hotel. The town is vibrant and friendly and the beaches are beautiful. Can’t go wrong!

2026-02-19 via Tripadvisor
D
Diane couple us
8
2026-02-13 via Nuitee
L
Linda_Wilmington_NC Solo travel Wilmington, North Carolina
10
Beautiful, friendly, clean, well-located
Pros:

Pal.Mar is a beautiful hotel. The front desk people are friendly and helpful. The housekeeping is immaculate. The location is perfect. It is a 5 minute walk to the beach, and there are many restaurants within walking distance. As a solo woman travel, I felt completely safe, both at the hotel and around town. The kitchen had everything one could need, and free fresh coffee to brew. The bed was comfortable, the shower had hot water, the hotel provided purified water. I recommend this hotel very much.

2026-02-10 via Tripadvisor
C
clscorz Couples Greenville, South Carolina
10
#1 in our book!
Pros:

We stay here several times a year! It feels like home and that’s because of the people and the place. So convenient to town and all the things there.

2026-01-28 via Tripadvisor
D
David couple mx
7
Pros:

Location

Cons:

Rooms near the entrance are so very noisy, and staff don't care about those rooms and they have their meetings just around those rooms really early and seems like they just don't care

2026-01-27 via Nuitee
S
Seniorsmarttraveler Couples Lakewood, Colorado
10
Fabulous property
Pros:

My husband and I usually stay at boutique hotels wherever we travel. We are not the all-inclusive resort types at all. Our room had a full kitchen so we could do breakfast and lunch in our rooms. The balcony was very pleasant to sit in the evening and drink a glass of wine. Super close to markets where you can get fresh fruit and vegetables that you can sanitize and eat. You can get quality Mexican wine at El Indio nearby. There is a yoga studio next door with great classes. Thank you to all the staff who were professional and made us feel welcome.

2026-01-26 via Tripadvisor
J
Jane extended_group us
10
An excellent option in San Pancho
Pros:

We had a lovely stay here. The room was big, and had nice balcony. There were curtains provided to block out the light, which was a thoughtful touch. The pool was clean and refreshing, surrounded by comfy loungers, and we received excellent service from the staff.

Cons:

Nothing. No complaints.

2026-01-22 via Nuitee
Z
ZELTZIN couple mx
9
Pros:

La habitación es bastante acogedora y cuenta con lo necesario, agua caliente, secadora de pelo, agua y café de cortesía, wifi, cama cómoda, sin embargo, a mi pareja le hubiese gustado ver tv antes de dormir, para mí no fue problema porque no soy fan de la tv.

2026-01-19 via Nuitee
G
Gordon solo_traveller th
8
Highly recommended
Pros:

Very nice small hotel only a couple minutes' walk to main village.

Cons:

A little more room on the balcony

2026-01-19 via Nuitee
H
Haynes solo_traveller us
10
2026-01-18 via Nuitee
G
Gosselin couple ca
8
Pros:

J'ai vraiment passé un beau séjour, prêt des restaurants, boutique, centre de yoga et plage! Je recommande sans hésiter.

Cons:

Un peu dispendieux.

2026-01-11 via Nuitee
I
Isabelle couple fr
9
Séjour parfait à San Pancho: à refaire!
Pros:

Le style, cosy et chic de tout l’hôtel
Le confort, le calme et la propreté des chambres
La localisation au centre du village et à 5mns de la plage
Les services comme le prêt de tout le matériel de plage: serviettes, chaises longues et parasols
L’accueil et la gentillesse de toute l’équipe

Cons:

Rien

2026-01-10 via Nuitee
J
James couple us
10
2026-01-08 via Nuitee
S
Simona couple us
5
Pros:

Staff was very accommodating and great location

Cons:

Our assigned room was located on the corridor between the entrance and the reception desk, and the lack of soundproofing made the noise levels untenable. As a result, we had to check out early.

At the time of our departure, the receptionist agreed to provide a refund for the remaining days of our booking that were not used.

2026-01-07 via Nuitee
J
Jill solo_traveller us
9
Great place to stay while visiting San Pancho.
Pros:

Palmar is my go to spot when visiting San Pancho. I don't mind paying a little extra to have a spacious room that is quite comfortable. I also like the location as it is quiet and close to the beach.

Cons:

nothing

2026-01-04 via Nuitee
J
Jennifer Lalonde couple ca
10
Pros:

Le personnel à la réception sont exceptionnel. Très amical, professionnel, et aidant. La chambre était petite mais très fonctionnelle et propre.

Cons:

Rien.

2026-01-02 via Nuitee
S
Sabina couple ca
10
2025-12-31 via Nuitee