PAL.MAR Hotel Tropical

Hotels
9.8 (273 reviews)
America Latina 777 , San Francisco , mx

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Clean and stylish property
Good amenities like swimming pool
Cons:
Noise from surroundings
Humidity in rooms
Absence of in-house dining options

Categories

Cleanliness
9.94
Multiple reviews highlight the cleanliness and standard of maintenance, though some mention minor noise issues.
Service
10
Reviewers consistently praise the warm and helpful service provided by staff.
Location
10
The hotel's central location is frequently noted as a significant advantage.
Room Quality
9.74
Rooms are generally described as comfortable and well-appointed, with some concerns about noise and humidity.
Amenities
9.74
Guests appreciate the amenities like the pool and convenience items provided, despite some missing food options.
Value for Money
9.74
Positive feedback suggests good value for the quality of the stay, aligned with the overall guest experience.
Food and Beverage
9.24
No dining options in-house noted; however, the proximity to local eateries compensates somewhat.
Overall Experience
10
Guests report an overwhelmingly positive experience emphasizing cleanliness, service, and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:33

Property Description

Tropical Paradise in San Francisco

Luxurious Accommodations: PAL.MAR Hotel Tropical offers non-smoking rooms with balconies boasting stunning mountain views. Guests can enjoy the convenience of a coffee machine, kitchen facilities, and free toiletries in select rooms.

Relaxation and Leisure: Unwind by the outdoor swimming pool or take a stroll through the lush garden. Family rooms and a welcoming terrace are also available for guests to enjoy.

Convenience at Your Fingertips: With concierge services, free property-wide WiFi, and air conditioning in all units, PAL.MAR Hotel Tropical ensures a comfortable stay for all guests.

Book your stay at PAL.MAR Hotel Tropical for a tropical getaway filled with luxury and relaxation.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.8
Based on 273 reviews
Cleanliness: 9.94
Service: 10
Location: 10
Room Quality: 9.74
Amenities: 9.74
Value for Money: 9.74
Food and Beverage: 9.24
Overall Experience: 10
D
Diane couple us
8
2026-02-13 via Nuitee
D
David couple mx
7
Pros:

Location

Cons:

Rooms near the entrance are so very noisy, and staff don't care about those rooms and they have their meetings just around those rooms really early and seems like they just don't care

2026-01-27 via Nuitee
J
Jane extended_group us
10
An excellent option in San Pancho
Pros:

We had a lovely stay here. The room was big, and had nice balcony. There were curtains provided to block out the light, which was a thoughtful touch. The pool was clean and refreshing, surrounded by comfy loungers, and we received excellent service from the staff.

Cons:

Nothing. No complaints.

2026-01-22 via Nuitee
Z
ZELTZIN couple mx
9
Pros:

La habitación es bastante acogedora y cuenta con lo necesario, agua caliente, secadora de pelo, agua y café de cortesía, wifi, cama cómoda, sin embargo, a mi pareja le hubiese gustado ver tv antes de dormir, para mí no fue problema porque no soy fan de la tv.

2026-01-19 via Nuitee
G
Gordon solo_traveller th
8
Highly recommended
Pros:

Very nice small hotel only a couple minutes' walk to main village.

Cons:

A little more room on the balcony

2026-01-19 via Nuitee
H
Haynes solo_traveller us
10
2026-01-18 via Nuitee
G
Gosselin couple ca
8
Pros:

J'ai vraiment passé un beau séjour, prêt des restaurants, boutique, centre de yoga et plage! Je recommande sans hésiter.

Cons:

Un peu dispendieux.

2026-01-11 via Nuitee
I
Isabelle couple fr
9
Séjour parfait à San Pancho: à refaire!
Pros:

Le style, cosy et chic de tout l’hôtel
Le confort, le calme et la propreté des chambres
La localisation au centre du village et à 5mns de la plage
Les services comme le prêt de tout le matériel de plage: serviettes, chaises longues et parasols
L’accueil et la gentillesse de toute l’équipe

Cons:

Rien

2026-01-10 via Nuitee
J
James couple us
10
2026-01-08 via Nuitee
S
Simona couple us
5
Pros:

Staff was very accommodating and great location

Cons:

Our assigned room was located on the corridor between the entrance and the reception desk, and the lack of soundproofing made the noise levels untenable. As a result, we had to check out early.

At the time of our departure, the receptionist agreed to provide a refund for the remaining days of our booking that were not used.

2026-01-07 via Nuitee
J
Jill solo_traveller us
9
Great place to stay while visiting San Pancho.
Pros:

Palmar is my go to spot when visiting San Pancho. I don't mind paying a little extra to have a spacious room that is quite comfortable. I also like the location as it is quiet and close to the beach.

Cons:

nothing

2026-01-04 via Nuitee
J
Jennifer Lalonde couple ca
10
Pros:

Le personnel à la réception sont exceptionnel. Très amical, professionnel, et aidant. La chambre était petite mais très fonctionnelle et propre.

Cons:

Rien.

2026-01-02 via Nuitee
C
Conor couple ca
7
Lovely central hotel.
Pros:

Location was fantastic. Very central. The staff provide excellent service with extra towels and beach chairs. Having the pool is a nice escape from the beach. Easy to come and go from during the day.

Cons:

The building itself is not sound proof whatsoever. Very noisy all the time. Both from the nightlife, roosters and other guests. We were near the front desk and the staff don’t seem to pay any particular attention to how loud their conversations can be with guests or checking people out. Also the room we were in was very humid.. our sheets felt damp going to bed and nothing dried. Little privacy but for the location we really liked it. And given it’s such a small town I do think it’s one of the nicer hotels.

2025-12-31 via Nuitee
S
Sabina couple ca
10
2025-12-31 via Nuitee
M
Marissa couple us
9
Cute place. Love the style and location.
Pros:

The property is cute, stylish and has an excellent location for walkability.

Cons:

The only thing of note is that it’s near a place that keep roasters caged. Like, maybe 25 of them so you’re going to hear those all morning and day.

2025-12-29 via Nuitee
A
Alanna couple ca
10
Absolutely perfect, cannot wait to come back
Pros:

Perfect location
Vibes - beautifully decorated
Clean
Friendly staff

2025-12-28 via Nuitee
D
Dylan couple us
10
2025-12-25 via Nuitee
M
MimiM481 Friends getaway Auburn, Finger Lakes, New York
10
Great And affordable Place in SanPancho
Pros:

My husband and I were looking for a place where we would have our own room, but also have a separate room for a family member. After checking out several Airbnb‘s this was a much better solution for us and very affordable. An easy walk to everything with so much care and attention to details in so many ways. We absolutely love the sustainable touches and get the owners huge kudos for that. The bed is very comfortable pillows were beautiful and the pool side, pleasant and a good place to meet other people. Our room was down near the pool and it was pretty dark, but we didn’t spend a lot of time in it so that was fine. I would say be careful if you are taking a cab from this location because our driver was not the most honest and did not give us correct change if you go there bring your own drinks because they do not have a bar but bars, bakeries and restaurants are all within an easy walking distance. I love this place and hope to return again someday.

2025-12-17 via Tripadvisor
A
Angela couple ca
9
Wonderful! Would recommend but I would try to avoid booking a room that faces the street.
Pros:

Loved the small, quaint nature of the property. The staff were excellent.
Rooms were nicely decorated and very clean.

Cons:

Some street noise from a neighbouring venue on the weekend.

2025-12-17 via Nuitee
S
Sonia couple mx
10
Excelente para pasar los días
Pros:

Me gusto mucho que nos prestaran sombrillas y sillas para ir a la playa :)

Cons:

Mi habitación estaba junto a recepción entonces había ruido temprano, pero nada escandaloso.

2025-12-10 via Nuitee