Snowman Lodge and Spa

Hotels
7.1 (681 reviews)
66-68 Clyde Street , Ohakune , nz

Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Lovely staff
Good location
Affordable pricing
Comfortable bed
Cons:
Cleanliness issues
Small room size
Lack of amenities
Noise from other guests

Categories

Cleanliness
4.93
Multiple complaints about uncleanliness, including dirty quilts and untidy rooms.
Service
7.9
Lovely staff mentioned positively in several reviews; standard service level noted.
Location
7.94
Convenient location highlighted several times, contributing to overall satisfaction.
Room Quality
6.39
Small and cozy rooms with some mentioned negatives regarding maintenance.
Amenities
7.42
Features like the spa and lounge mentioned positively, though some amenities were lacking.
Value for Money
7.88
Well priced with good holiday value noted in the reviews.
Food and Beverage
7.43
The quality of food available in the area praised, but lacking in-room amenities for drinks.
Overall Experience
6.9
Mixed feelings overall due to cleanliness issues, but positives balanced it out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:03

Property Description

Central Location and Gateway to Adventure
Snowman Lodge and Spa offers a prime location in Ohakune, the gateway to Ski Ruapehu and Tongariro National Park, providing easy access to outdoor activities.

Relaxing Spa and Cozy Lounge
Guests can unwind in the hot tub, sauna, or with a soothing massage at the onsite spa. The shared lounge area with a fireplace offers a cozy spot to enjoy board games and breathtaking views of Mount Ruapehu.

Comfortable Rooms and Convenient Amenities
Choose from a variety of updated rooms, each equipped with modern comforts like fresh linens, toiletries, and a tea/coffee station. With nearby dining options, outdoor BBQ facilities, and access to the Old Coach Road Bike Trail, Snowman Lodge ensures a convenient and enjoyable stay.

Experience adventure and relaxation at Snowman Lodge & Spa. Book your stay now for a memorable getaway.

Important information:

Please note all rooms are nonsmoking.

Please note that this hotel has a strict 'No Party Policy'.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.1
Based on 681 reviews
Cleanliness: 4.93
Service: 7.9
Location: 7.94
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 6.9
E
Ebony family_with_children au
8
Great restaurant
Pros:

The adjoining restaurant to the hotel was such a highlight. I was not expecting to have such delicious Thai food in the middle of nowhere. Loved that the stay came with a 10% discount for dinner and they delivered it to our room! The lady that checked us in was also very kind and lovely. The room itself is standard but has everything you need and was nice and clean.

2026-04-24 via Nuitee
N
Nicola family_with_children nz
7
Pleasant stay, nice staff (from Thailand), but accomodation could do with a bit more TLC
Pros:

We had a nice room with ensuite.
Central heating worked well…as did the heat pump!
Spa was nice to warm up in after a cold night
Very close to town

Cons:

The communal kitchen needs more cleaning (air vent over oven especially)
Carpets could be vacuumed more
Shower pressure in private room wasn’t too good

2026-04-15 via Nuitee
A
André family_with_children de
7
2026-04-14 via Nuitee
M
MithSel family_with_children nz
7
It was an okay stay, would have been better if the room was cleaned well.
Pros:

Kitchen facility, location

Cons:

Cleanliness of the room, curtains and carpet. The carpet was sticky.

2026-04-08 via Nuitee
P
Philip extended_group nz
8
2026-04-01 via Nuitee
O
Owen family_with_children nz
1
2026-04-01 via Nuitee
E
evans solo_traveller gb
9
2026-03-29 via Nuitee
L
Lesley couple nz
5
Pros:

This was affordable accommodation close to town. Staff friendly. Accommodating to our bike needs.

Cons:

Quite tired no top sheet. Shared toilet facility with restaurant was quite the surprise....for the diners!

2026-03-27 via Nuitee
L
Lisa solo_traveller nz
7
Suitable for a short stay for local hiking
Pros:

Cheap n cheerful

Cons:

No hot water for morning shower

2026-03-23 via Nuitee
E
Egmont Dixon Ltd solo_traveller nz
10
Pros:

Was very appreciative of an upgrade on my arrival.

2026-03-22 via Nuitee
H
Han Sing couple my
7
Location nice and kitchen is clean and tidy
Pros:

Near town

Cons:

Room facing Hot tub and guess talking loud when enjoy the Hot tub bath . Noisy

2026-03-12 via Nuitee
T
Thomson solo_traveller nz
8
Cheap and cheerful, helpful staff and a welcoming response.
Pros:

Simple, well set up, exactly what was needed for a tired cyclist on a rainy night.

Cons:

Nothing particularly.

2026-03-10 via Nuitee
T
Tim G (tagnz) couple nz
6
2026-03-09 via Nuitee
R
Rob solo_traveller nz
8
Pros:

I was upgraded to an ensuite for the same price which was great.

2026-03-07 via Nuitee
L
Lisa family_with_children nz
8
2026-03-02 via Nuitee
S
Shayne family_with_children au
7
Pros:

Right near shops. Good hot showers.

Cons:

Could be cleaner.

2026-02-25 via Nuitee
R
Robert couple nz
9
2026-02-24 via Nuitee
P
Patricia solo_traveller nz
10
Pros:

Very impressed with the presentation and cleanliness. Probably the best I have stayed in. Just immaculate. Good facilities. Perfect location.

Cons:

I had to leave.

2026-02-22 via Nuitee
M
Melanie family_with_children nz
4
Good location, a little noisy, little sound proofing, great staff...terrible bed.
Pros:

I didn't know about breakfast.

Cons:

Very uncomfortable bed.

2026-02-12 via Nuitee
S
Sonika Deluigi couple ch
10
2026-02-11 via Nuitee