Nagomi Suites & Hotel

Hotels
8.5 (53 reviews)
Jalan Sampit 5 No.2 Kebayoran Baru, Jakarta Selatan. , Jakarta , id

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Nicely decorated
Spacious rooms
Balconies
Water dispenser and fridge
Very well situated / walking distance to Blok M & train station
Very nice staff
Partly nice design
Cons:
AC facing the bed
Laundry service pricing unclear / extra charges
Musty smell and mold reported
Rooms not well furnished or poorly lit (for some)
No proper restaurant or café, only limited room delivery choices

Categories

Cleanliness
5.5
Several guests reported a musty/bad smell and even mold in bathrooms — cleanliness issues were specifically called out and lower the score.
Service
10
Front-line staff were described as 'very nice' and helpful; service is a strong point overall despite operational issues around laundry pricing/communication.
Location
10
Multiple reviews praise the location — 'very well situated', walking distance to Blok M and the train station — location is a clear strength.
Room Quality
10
Rooms are described as nicely decorated, spacious with balconies and fridge/water dispenser; some guests noted lighting/furnishing inconsistencies but overall room quality is strong.
Amenities
10
In-room amenities (water dispenser, fridge, balconies) and design were positively mentioned; on-site F&B is limited, but overall amenities are well regarded.
Value for Money
5.5
Value is a weak point: guests reported misleading extra charges (laundry) and felt final prices were unexpectedly high and not well justified.
Food and Beverage
7
No proper on-site restaurant or café and limited room-delivery choices were mentioned — F&B options are limited, lowering this score.
Overall Experience
10
Overall impressions are positive due to location, decor and staff; despite specific issues (cleanliness, pricing, limited F&B) several guests indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 04:26

Property Description

Luxurious Accommodation
Nagomi Suites & Hotel in Jakarta offers a luxurious stay with modern amenities. Each room features a terrace with stunning city views, ensuring a relaxing experience for guests.

Convenient Facilities
This 4-star hotel boasts a fitness centre, free WiFi, and complimentary private parking. With room service and a 24-hour front desk, guests can expect exceptional service throughout their stay.

Prime Location
Situated near Pacific Place and Plaza Senayan, Nagomi Suites & Hotel provides easy access to nearby attractions like Pondok Indah Mall and Selamat Datang Monument. Plus, with a paid airport shuttle service, traveling to and from the airport is hassle-free.

Book your stay at Nagomi Suites & Hotel for a memorable experience in Jakarta.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

8.5
Based on 53 reviews
Cleanliness: 5.5
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 5.5
Food and Beverage: 7
Overall Experience: 10
E
Esmonde Shiwen • couple • my
10
2026-06-19 • via Nuitee
T
TAKAHIRO • solo_traveller • jp
10
2026-06-09 • via Nuitee
D
dominique • couple • id
8
A very nice hotel. Will be back!
Pros:

Nicely decorated, spacious rooms, balconies, water dispenser and fridge, very well situated, very nice staff

Cons:

The AC facing the bed

2026-06-08 • via Nuitee
R
Raphael • extended_group • de
4
Für del Preis hat die Unterkunft stark enttäuscht. Nur die Lage war gut.
Pros:

Die laage war gut. Teilweise schön designed.

Cons:

Wäsche Service extra irreführend was die Preisgestaltung angeht, auch mit nachfragen wurde nicht klar geantwortet. Der Preis kam erst am Ende und war absurd zu viel und wurde auch nicht auf nachfragen begründet.
Bad riecht gammelig und es gibt Schimmel.
Räume sind nicht gut eingerichtet und ausgeleuchtet.

2026-05-07 • via Nuitee
K
Khairuddin bin • couple • my
7
Just because of the location.
Pros:

Good location. Walking distance to Blok M & train station.

Cons:

No proper restaurant, cafe to have your breakfast. Only room delivery & limited choices.

2026-03-31 • via Nuitee
R
Ryuji • solo_traveller • jp
10
2026-01-19 • via Nuitee
K
Kazutaka • couple • jp
8
Pros:

Location: close to Blok M
Clean room
Friendly staffs

Cons:

No hair dryer in the room
No taxi service

2025-12-07 • via Nuitee
T
Tomas • couple • my
2
DELUSO!!!
Pros:

Buona posizione

Cons:

Primo giorno del arrivo era veramente molto male!!Formiche in tutta la camera anche nell’ letto!Abbiamo chiamato la reception e ci hanno cambiato la camera con balcone senza luce perché c’era solo un muro di fronte!Nella camera non c’era acqua calda!abbiamo fatto doccia col Aqua FREDDA!!!!!Giorno dopo nuova camera ancora.Quello che mi fa arrabbiare è che nessuno dopo questo giorno non ha detto nulla nemmeno offrire qualsiasi cosa.Le parole mi dispiace o scusa non conosco propio!stanno in silenzio come che fossi non è successo nulla e tutto a posto!!

2025-10-07 • via Nuitee
Y
Yasunori • young couple • jp
9
Very kind staff and great location!
Pros:

Very kind and friendly staff as well as good location!!

2025-06-19 • via Nuitee
Z
Zach • review category business travellers • au
8
Very good
2025-05-18 • via Nuitee
T
TOYODA
8
Pros:

部屋も広く、スタッフもみんな親切で複数回、宿泊しています。ひとつだけ、かなり深刻な問題を指摘すると、
アメニティのシャンプーが酷すぎます。おそらくハンドソープと同じものなのではないでしょうか。
泡立ちも悪い上、紙がバサバサになります。普段、そんな事を気にしない短髪、天然パーマの男性の自分が言うのですから、一般的な女性にとってはこれだけで2度と来ない理由になると思いますので、今すぐに変更するべきです。さらに複数回の宿泊いずれもポンプからなかなかシャンプーが出ないのでおそらくポンプそのものが欠陥なのだと思います。すぐに改善できる事なのでお願いします。

2025-05-05 • via Nuitee
M
Michael • group • sg
10
best time in Jakarta
Pros:

great hotel. the management gave us complimentary early check in and we requested and arranged an airport transfer through them with a reasonable fees. driver came and early and picked us up from the airport and the whole journey was smooth and easy.

Cons:

nothing!

2025-03-13 • via Nuitee
A
Abdul • young couple • my
8
Very good
Pros:

Rooms were good

Cons:

Breakfast could be better wirh local food

2025-01-11 • via Nuitee
M
Mailina • with friends • id
10
Exceptional
2024-12-25 • via Nuitee
C
Charanjeet • review category business travellers • my
7
Good
2024-09-18 • via Nuitee
A
Akiyuki
10
Pros:

good

2024-09-13 • via Nuitee
V
Verified traveler
8
Pros:

Laundry service is limited to 3 items per day, which is not much for a 10-night stay. There is no washing machine, so at least 5 items of service are needed. I would stay there again if they had better laundry service.

2024-09-10 • via Nuitee
V
Verified traveler
6
全体的に快適です
Pros:

2日以上滞在する際は、快適に過ごせると思います。

良い点：部屋が広い。ベッドが大きい。冷蔵庫がある。キッチンがある。湯船がある。植物がある側の部屋は日当たりが良く目覚めも良い。フロントスタッフのサービスが全体的に良い。（チェックアウト後、タクシーを呼んでくれた。）

改善して欲しい点：シャンプーポンプ出が悪く、ノズルごと開けて使用したので、よく出る物に変えて欲しい。コンディショナーも置いて欲しい。クローゼットのハンガーを3本増やして欲しい。タオルが少し厚く使いずらいので、柔らかいものが希望。

一階のイタリアンレストランも美味しいので、また宿泊滞在したいと思います。

2024-07-14 • via Nuitee
T
Toyozo
8
Pros:

スタッフの方々が丁寧地下鉄駅近くショピングモールも有り便利ですね

2024-04-16 • via Nuitee
S
Sinan • family with young children • my
7
Good
Pros:

Easy to get taxi, few shops nearby & train station.

Cons:

Very noisy at nights & light is open at the balcony so the room is not totally dark at night

2024-03-29 • via Nuitee